Trusted Agent profile

Verified

Oyster Properties estate agents in Stanmore and Arnos Grove

4.5

★★★★★ Excellent

1,692 reviews across 2 offices and 4 platforms

oyster-properties.co.uk

Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,692 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,467

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

113

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

11

Reviews on The Trusted Agent

All 2 offices

Trustpilot logo

101

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Oyster Properties's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Oyster Properties office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

a good agency with qualified staff when there were failures I reported through their own application the problem was solved quickly

Gabriel · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Gabriel Corbeanu, We hope you and your family are all well and safe. Thank you for the leaving us such a positive feedback. We are grateful that you appreciate our efforts. We always aim to provide an excellent service to all our clients. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Gemma was a star and made everything simple for us. Thanks Gemma.

Awowole · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Olu Awonsunle, Thank you so much for taking the time to leave an excellent rating. We really appreciate the trust you gave us. We're glad you felt that way. It's something we've worked hard on and we're pleased our efforts resonated with you. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Friendly team and very organised. Found a tenant for me immediately. Would definitely use them again.

Bhavesh · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Bhavesh Mistry, Thanks for taking the time to share your feedback with us. It means so much when our knowing your positive feedback towards us. We're so glad we were able to help you feel comfortable. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Friendly and quick service. Great communication and even kept the office open an extra 15 minutes for me to collect the keys when I was running late.

Nonyelum · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Hi Nonyelum Ohiaeri, Thank you for taking the time to share your experience. We are glad that you are satisfied with your stay. We are very pleased to hear that our staff provided you an excellent customer service. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team

1/5

Google

Service dreadful would never use again or even suggest them to my worst enemy. Am only giving them one star because I have to to post this review but personally wouldn't give them that.

Anna · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Anna Dias, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team

5/5

Google

Excellent service even in the lockout situation, special appreciation to Gemma for her part.

Francisco · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Francisco Fernandes, We hope you and your family are all well safe. Thanks for your trust, we're thankful for your positive review. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Agent, Gemma, who handled my transaction was really good and helpful in every step of the process

Dharmesh · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Dharmesh Pandav, Thank you for taking the time to review your experience with Oyster Properties. We are very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon. Best Regards Oyster Properties Team

5/5

Google

The team is fantastic and really helpful in finding tenants for my property very swifty. They are very professional and hard working

Kewal · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Kewal Shah, Thanks for placing your trust in us and we are happy that we are able to help. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Gemma was excellent, from the viewing to the final contract being signed. Would recommend :)

Vicky · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Vicky Ellis, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

4/5

Google

Recommend! Gemma was very nice and made sure that both us and the landlord are happy.

Gertrude · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Hi Gertrude Caba, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Thanks Oyester properties....and Thank you Gemma for the wonderful support you guys have given to us during our crucial time ...It’s a real help for Nurses like us who work of NHS at this Panademic crisis...Thanks a lot

Lijo · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Lijo Joseph, First we hope you and your family are all safe. Thank you for leaving us a detailed and positive review. We are glad you felt and appreciate all our efforts. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

4/5

Google

Gemma has been fantastic, very helpful setting up our rental agreement.

Altaf · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Hi Altaf Jamadar, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

I am very happy with the service, very helpful staff and with the help of Gemma, we found a very good property. Thank you.

Shruti · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Shruti Shah, First, we hope you and your family are all well and safe. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

1/5

Google

Horrible!!!! The maintanance side is just horrible. Avoid at all cost, they lie to you and keep postponding issues even when it comes to something serious as mould. Vishal, Minal and Cris are the worst employees I ever encountered. They have no idea what's going on in that company and they always just straight up lie to you!

A · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Marinescu Adrian, Thank you for writing a review and bringing this to our attention. We always do our best to solve issues within the shortest time as much as possible. And in our experience, the level of support that we provide is sufficient for most of our clients. We understood that your issue with the contractor is inevitable. We are sorry to hear that your issue was not resolved right away, as the contractor have to use & provide the efficient/suitable materials to resolve the issue in your property efficiently. Oyster Properties works in the best interest of our tenants & landlords; ensuring to deal with issues as efficiently as possible. Best regards, Oyster Properties Team

5/5

Google

Easy move, quick delivery and prompt responses - the estate agent (Gemma) was efficient and professional through out the process making the entire experience and pain free as possible.

Noorhan · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Noorhan Nabi, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Gemma was very helpful during the entire process. I got quality service with highest professionalism. Thanks Gemma for all your help.

Kaushik · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Kaushik Dutta, We hope you and your family are all well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

We've just rent our house from Oyster Properties.Gemma deserve 100 stars,not only 5. She helped us with everything from the begining.She's got a lot of patience and answers to every questions.She answered in minutes to all my messages and emails.She is the best.Thank you Gemma.

Mihailescu · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Mihailescu Raluca, Thanks so much for your thoughtful and detailed review. It's wonderful that you've appreciate all our efforts and has made such a difference for you. It means so much when our client share their experiences. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

We rented a property managed by Oyster for a year and found at a time when we were reloacting from overseas a very reliable friendly and effcient service. From maintenance to the personal servoce we recived from the whole team. Morgan and Cherry

Cherry · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Hi Morgan and Cherry, We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team

5/5

Google

It was a very smooth move to our new flat in which we were assisted by Gemma who made it very easy and pleasant for our first move. Thank you for being very helpful and answering all our enquiries.

Nicola · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Hi Nicola G, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

The letting team is highly professional, they understand the local council regulation, dos/don'ts of the landlords and tenants, provided detailed advise on several inspection that has to be carried out as part of the lettings procedure. We are living abroad and the property is totally managed by Oyester's team. We would highly recommend them as our experience has been extremely positive.

Farukh · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Farukh Zeeshan, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

We just moved into our new home provided by Oyster Properties, is lovely and everything went smoothly thanks to Gemma , she is a star! Many thanks!

Adelina · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Hi Adelina Chitriuc, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

Gemma, our rental negotiator, was so helpful and very friendly. Always available to respond to our questions during our property search and the offer process. Highly recommended

Audrey · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Audrey Ametis, Thanks so much for your for leaving us a such a positive review. We make sure to treat our client as a family especially while they are searching for their home. It's something we've worked hard on and we're pleased our efforts resonated with you. Thanks for placing your trust in us and we hope to see you again soon! Best Regards, Oyster Properties Team

5/5

Google

Gemma rented our flat to us, it was a great experience from start to finish. She was always available to answer any questions i have throughout the process.

Tom · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Tom Duke, Thank you so much for this very positive review. We really appreciate you being a customer and helping to share the word about us. We will make sure to inform Gemma about your high praise. She works diligently, and always do her best to provide an excellent service. Please let us know if you need help, and we are hoping to see you again soon. Best Regards, Oyster Properties Team

5/5

Google

Excellent service from this agency. I would just to say how fantastic are the team from Oyster Properties. I dealt with Hemangi and is very kind and professional. Keep up!

Marius · 25 May 2020 · Oyster Properties Stanmore

Agent replied

Dear Marius Yuro, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oyster Properties

Which Oyster Properties office has the most reviews?

Stanmore has the most, with 1,224 reviews rated 4.4 out of 5, followed by Arnos Grove with 680.

Where are the Oyster Properties offices?

The two Oyster Properties offices, by town:

  • Arnos Grove: 329 Bowes Road, Arnos Grove, N11 1BA
  • Stanmore: 845 Honeypot Lane, Stanmore, HA7 1AR
What do sellers say about Oyster Properties?

6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."

What do buyers say about Oyster Properties?

3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."

Has Oyster Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Oyster Properties, Stanmore won Platinum; Oyster Properties, Arnos Grove won Platinum.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent