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1,692 reviews across 2 offices and 4 platforms
Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,692 reviews on four platforms, rated 4.5 out of 5 overall.
1,467
Reviews on Google
All 2 offices
113
Reviews on Facebook
Business-wide
11
Reviews on The Trusted Agent
All 2 offices
101
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 3 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Hi Vasile Miculaiciuc, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi Artur Εlusar, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Bucsa Vasile, We are incredibly grateful that you took the time out to leave us a 5-Star review. Our company values put customer satisfaction as top priority and we are committed to our customers.Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Catalina Hertraiter, Thank you so much for leaving us a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Your positive review means so much to us. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi Daksha Gorsia, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
1/5
GoogleRating only, no written review.
Dear Rafiat Baderinwa, First, we hope you and your family are well and safe. We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Bindal Davis, First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
4/5
GoogleRating only, no written review.
Hi Jasim Almusawi, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Dr. Thaint Nadi Zaw, Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
4/5
GoogleRating only, no written review.
Dear We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
FacebookI recomand to every one oyster agency . Is one of the best agencies. Gemma is one of the most key workers from there. She is really professional and so helpful and made the whole process more easier. I recommend with all the confidence oyster agency.ππ
5/5
FacebookOutstanding customer service! βΊοΈ Gemma was so helpful and made all process easier than we expected. We had very bad experience with agency before we came across Oyster Properties and I highly recommend this agency,- me and my partner are very pleased with our new house π keep up good work!
Dear Gerda, First, we hope you and your family are well and safe. Thank you for leaving us a very wonderful review and sharing the community about our service. We work hard to provide best service to all our client, and we are happy to be part of your journey looking for the perfect home for you. Please let us know if there's anything we can help. Best Regards, Oyster Properties Team
5/5
GoogleVery professional and responsive service! I needed to rent a place urgently in London, so contacted the agency after seing a place online. A lady called Gemma helped me throuout the renting process, making it really smooth and stress-free! She always replied to my emails or calls promply and was very helpful for every issue I have raised regarding the house or contract. We were able to settle-up everything in 2 days. Very happy with the agent, would certainly reccomend them!PositiveResponsiveness, Quality, Professionalism
Dear Daxi Zhan, First we hope you and your family are well and safe. It was our pleasure to help you find the perfect home for you. Thank you for the trust that you have given us. We are glad that you appreciate all the efforts we provided during the whole process. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
3/5
GoogleRating only, no written review.
Dear Daniel Sturcz, Thank you for taking the time to leave us a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Fiorella Angelina, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Szocs Lehel, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Hi Hugh walker, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
5/5
GoogleWe were in a sticky situation, and Oyster Properties was the only estate agency which was really prepared to help us! Umit was amazing and managed to find us a place to move into within 2 weeks, which we weren't sure was possible. He rushed it along every step of the way and helped with every road bump we encountered. We're now renting one of the properties he found us and couldn't be happier! After dealing with endless agencies all just trying to earn their commission, Umit was a breathe of fresh air and actually focused on us and our needs.
Hi Natalie Rose, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
1/5
GoogleI viewed a property on Tuesday 9th June 2020. I expressed interest and heard nothing for 3 days. I asked for a copy of the reference requirements and received nothing. I was informed that the property was unavailable on Saturday 13th June 2020. I wanted to make sure of this so visited area on Sunday 14th June 2020. I asked the neighbour of the property being let if they could help. They informed that the landlord had got in touch to see if they knew of any tenants from their friends and families. I was given the landlords number. When calling I was informed that the property had not been let!NegativeQuality, Professionalism
Dear Sajad, First, we hope you and your family are well and safe. We apologize for the inconvenience we may brought you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team
5/5
GoogleThey took care of everything during the whole process answering all the questions in a timely manner.
Dear Jorge Borrego EstΓ©banez, Thank you so much for taking the time to share your experience. We take pride in knowing our clients are happy with experience. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
1/5
GoogleNever to contact that company with its not accurate information especially their rental manager the rudest attitude ever to deal with!
Dear Mahmoud Elsayed, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Best Regards, Oyster Properties Team
5/5
GoogleVery good service, quick to respond and resolve queries - thanks to Gemma and the team.
Hi Josh Chappell, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
FacebookVery professional and responsive service! I needed to rent a place urgently in London, so contacted the agency after seing a place online. A lady called Gemma helped me throuout the renting process, making it really smooth and stress-free! She always replied to my emails or calls promply and was very helpful for every issue I have raised regarding the house or contract. We were able to settle-up everything in 2 days. Very happy with the agent, would certainly reccomend them!
Hi All, I've recently had the experience of moving thru your agency, which has been a rather smooth transition, compared to my previous experiences. In particular I wish to express my greatest thanks and appreciation to Gemma Groogan of your "Stanmore" office, who has helped and always been available to ease and make this transition as smooth as possible (in spite) of my many questions (emails and calls) would certainly recommend "OYSTER" to anyone who have to undertake a house move (and for sure will be made more than comfortable) should you happen to be dealing with "Gemma" My best wishes and thanks to all at OYSTER.
5/5
GoogleOyster Properties are managing the letting of my Stanmore flat, and I couldn't be happier with them. I had to move abroad for work, and they have managed the entire process from removing and safely storing some of my personal items, finding suitable tenants within a matter of days, arranging for cleaning, spare keys, bill transfer to the new tenants etc. brilliantly. The team around Nick and Gemma are highly professional, always friendly and always very quick and efficient in answering to any enquiries I might have. I highly recommend Oyster Properties.PositiveResponsiveness, Quality, Professionalism, Value
Dear Johanna Wissing, Experiences like yours are far too common. We are so glad we were able to help you feel comfortable. We always do our best to provide excellent service to our client. Thank you for the trust you've given us. We are pleased with the result and your appreciation to our work. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stanmore has the most, with 1,224 reviews rated 4.4 out of 5, followed by Arnos Grove with 680.
The two Oyster Properties offices, by town:
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."
Yes. In The Trusted Agent 2026 awards: Oyster Properties, Stanmore won Platinum; Oyster Properties, Arnos Grove won Platinum.
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