Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWell done John and Chris thank you for your outstanding support
OmOmar · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear OmOmar OmOmar,
First, we hope you and your family are well and safe. On behalf of us at Oyster Properties, I would like to thank you for sharing this great review about our staff Cris and John! We will be sharing your feedback with our team. We want every experience to be “five stars” and we are glad it resonated to you. Please let us know anything we can help you in the future.
Best regards,
Oyster Properties Team
★★★★★ 5/5
GoogleSpoke to Dean, lovely agent, clear in providing information and great follow up.
Ashik · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Ashik Karania,
We're happy you had a fantastic time with us, especially how Dean assisted you.Thanks for your trust, we're thankful for amazing customers like you. Please don't hesitate to call us if there is anything we can help you with.
Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery friendly and welcoming place. All staff are polite and gets things done quickly.
Mufaddal · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Mufaddal H,
First, we hope you and your family are well. We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleProactive, professional and courteous for both landlords and from what I hear, for be tenants too
Anand · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Anand Pajpani,
First, we hope you and your family are well. We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleReally good experience with Oyester property. They provided a good property at great value.
Mithun · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Mithun Kumar,
First, we hope you and your family are well and safe. Hearing that you had good experience is the best thing we could hope for! Your recommendation means a lot to us. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOn time, professional. Overall great experience. Happy with the new apartment.
Renars · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations, and you had a great experience with our service. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma from Oyster property has been a pleasure to work with. Thank you!
Sherin · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Sherin Noble,
First, we hope you and your family are well and safe. We are happy you're pleased with the results and that we were able to help. Our employee works diligently to provide the best customer service, and we are glad that we are on the right track. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThanks to Gemma for arranging the viewing the very next day and sorting out rest of the tenancy arrangements.
Jovito · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Jovito Fernandes,
First, we hope you and your family are well and safe. Thank you for leaving us positive review regarding our services. We are glad that we managed to meet your expectation and our efforts resonated to you. Please let us know anything we can help.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery Good Service, Prompt and reliable in property market, One of the best estate agents in Stanmore area. I will definitely prefer to use their services.
Haren · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Haren,
We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleViewing was professional, informative and pleasant. Virtual viewings are a time saver and a good opportunity to quickly scope the market.
Aleksander · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Aleksander Malinowski,
First, we hope you and your family are well and safe. Thank you your positive feedback regarding the virtual viewings. We are happy about the positive outcome through our process. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleExcellent service. Excellent customer service. They all answered my queries especially the maintenance. Very responsive. Professional. Fair treatment to the customer. Highly recommended.
Christine · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Christine Mae Sulib,
First, we hope you and your family are well and safe. Thank you again for taking the time to share your experience with us. It means so much to know that you appreciate our service especially the maintenance department, and happy to be our client. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma was very good with communication and she did the whole process smoothly.
Vishal · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Vishal Darji,
First, we hope you and your family are well and safe. We couldn’t be happier that Gemma provided you with a great customer experience. She is a real asset, and we are lucky to have her on our company. We will be sharing your feedback with our team. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleExcellent service. Polite and knowledgeable staff. Very helpful and willing to go out of their way. No wonder they have been given so many awards. Highly recommended
Rajan · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Rajan Nicey,
Thank you for leaving us a positive review. We are pleased for the rating you've given us. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRenting for 2 years know. Very happy with the service provided. Really fast response from the agency for any problem i encountered. many thanks for all the help and the support.
Marius · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Hi Marius Carauleanu,
We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI like the staff at oyster because they are very good staff, all time is very prompt , professional reven if I don't speak good english help me with translator in any problem.
Liliana · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Liliana Cristea,
First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleDean from Oyster properties has been a pleasure to talk to, I find him honest, with precise answers and patient.
Prahlad · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Prahlad Pathak,
First, we hope you and your family are well and safe. We couldn’t be happier that Dean provided you with a great customer experience. We will be sharing your feedback with our team. Please let us know anything we can help you in the future.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleSeriously? 4.7* ??? That is a joke surely: ever since I moved house and used you guys I've been let down time after time:today being the worst ever! Dismissive lady- today aggressive and rude hung up - as previous times I'll be calling without getting an answer until 5 pm when they'll pick up to tell me it's closing time- letting me without electricity the whole weekend!!!! I can't believe the incompetence and ignorance!
Cosmina · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Cosmina Moghior,
First, we hope you and your family are well and safe. We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. . We want to make things right. So, please give us a call on 0208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleCompleted a virtual review of a property with Dean from Oyster Properties. Very well structured meeting and walk through of the property. Thank You.
Mahmud · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Mahmud Adat,
First, we hope you and your family are well and safe. We would like to thank you for sharing this great review about your experience with our virtual viewing. We invested a lot of time and effort to make the virtual viewing possible. We will be sharing your feedback with our team. Please let us know anything we can help you in the future.
Best regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have always found the rental and buying/selling service from Oyster Properties to be very personal and prompt. Don't take my word for it, try it out yourself.
Jaymin · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Jaymin Patel,
First, we hope you and your family are well and safe. Thank you again for taking the time to share your experience with us. It means so much to know that you appreciate our service, and happy to be our client. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat service. Renting made easy with oyster. Gemma is very helpful.
Sam · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Sam R,
First, we hope you and your family are well and safe!
Thank you for taking the time to leave positive rating.
Please don't hesitate to call us if there is anything we can help you with.
Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have only ever had a 5 star service from Oyster. I cannot recommend them highly enough. As a landlord, the attention to detail is something that Oyster excels in. Follow ups are done without delays and their team are very good on the phone providing good answers and solutions to my complicated problems! Thank you Oyster..
Nick · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Nick,
Thank you for leaving us such a wonderful review. We are glad that you enjoyed your stay. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleReviewing Gemma at Oyster Properties: Really helpful, she sorted all for us quickly and efficiently!
Daniel · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Daniel Pulleiro,
First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMany thanks to Gemma for her help in our move. As this was our first house move, she was a great help.
Javier · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Javier Salgado,
First, we hope you and your family are well and safe. We are glad to know that you appreciate on our effort for helping you with your property. We always aim to provide the best service to all our clients, and we are glad it resonated to you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma at Oyster Properties has been very professional from the very beginning. She is very helpful.
Daniel · 25 May 2021 · Oyster Properties Stanmore
Agent replied
Dear Daniel Gurau,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
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