Trusted Agent profile
Verified
★★★★★
1,695 reviews across 2 offices and 4 platforms
Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,695 reviews on four platforms, rated 4.5 out of 5 overall.
1,467
Reviews on Google
All 2 offices
113
Reviews on Facebook
Business-wide
104
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 3 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGemma is always very professional and responsive. Securing our new rental flat was seamless.
Dear Tshepang57, First, we hope you and your family are well and safe. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleUmit found me the right tennant within two weeksPositiveProfessionalism
Dear Raj Toocaram, First, we hope you and your family are well and safe. Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleGemma at Oyster properties was helpful from start to finish in finding a rental property and I would totally recommend them if you are thinking of moving John kingPositiveQuality
Dear John King, First, we hope you and your family are well and safe. We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who with only the best there is to offer. Please let us know anything we can help you in the future. Best regards, Oyster Properties Team
5/5
GoogleThank you Gemma so very much for showing us such a lovely property and being selective to our needs :) You have been very responsive and patient ever since the time we showed our interest in the property and always recommended the best. Much appreciated. Loads of respect! May you have more and more happy clients just like us! :D I recommend Oyster Properties!PositiveResponsiveness, Quality, Professionalism, Value
Dear Jason, First, we hope you and your family are well and safe. Thanks for placing your trust in us and we are happy that we are able to help. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleOyster Properties are a very professional outfit, Manesh in particular always makes him self available and gives great advise and direction. Highly recommended.PositiveResponsiveness, Professionalism, Value
Dear Ryan Rahnavard, First, we hope you and your family are well and safe. Thank you for taking the time to write about your experience. It is wonderful to hear that Manesh were able to provide you with the excellent experience we strive to provide all our customers. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI really want to take this time to thank Oyster properties for getting us through all the stress of house moving. One of their agents Umit was extremely professional helping us through all the paperwork and was very responsive with enquiries. Definitely recommended for anyone who's looking for a movePositiveResponsiveness, Quality, Professionalism, Value
Dear Ken Mbanefo, First, we hope you and your family are well and safe. We are glad that all our effort paid off, and knowing you are satisfied with the service we provided. Your high praise will encourage and inspire our staff to work harder. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleWonderful people to talk to ...very good service ...willing to help you all the way
Dear Jason Goldman, First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleI have only ever had a 5 star service from Oyster. I cannot recommend them highly enough. As a landlord, the attention to detail is something that Oyster excels in. Follow ups are done without delays and their team are very good on the phone providing good answers and solutions to my complicated problems! Thank you Oyster..
Dear Nick Shah, First, we hope you and your family are well and safe. We are happy to hear you had a positive experience at Oyster Properties. We value your input and encourage you to let us know more details about your experience with us. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleManesh was wonderful to work with from the beginning. He was always there to answer every query, wanting the best possible outcome and to push the process along. I highly recommend Oyster Properties as a great estate agency who are there for their clients every step of the way.
Dear Vicky Alhadeff, First, we hope you and your family are well and safe. We were blown away by your positive words, we really appreciate the time you took to write such a detailed review and we are happy with the trust you are giving us. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleVery professional and Gemma was amazing in helping me with all the details. Would recommend Oyster for any homeowners interested in selling or renting their properties.PositiveResponsiveness, Quality, Professionalism, Value
Dear Kushay Shah, We hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleOyster Properties helped me in finding right property to move in, and staffs are so kind, responsive and professional. Special thanks to Umit Shah who helped me throughout this processPositiveResponsiveness, Quality, Professionalism, Value
Dear Vignesh, First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing client like you. We hope to see you again soon! Please let us know anything we can help in the future. Thank you. Best Regards, Oyster Properties Team
5/5
GoogleManesh and Oyster properties at Arnos Grove have been amazing throughout the process. Professional, responsive, helpful, highly recommended.PositiveResponsiveness, Professionalism
Dear Vangelis Christodoulou, First, we hope you and your family are well and safe. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We're glad we were able to meet your expectations! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleWe appointed Oyster Properties as our agency to sell our house. Although the process took several months with almost a fall through from the buyers side, Oyster Properties managed to salvage the situation and brought the sale through to completion.PositiveProfessionalism, Value
Dear P Shah, First, we hope you and your family are well and safe. We can’t thank you enough for the kind words about agency. Your review means a lot to us and lets us know we’re on the right track! We’re very grateful for customers like you and hope you stick with us for years to come! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleVery proffessional but also individual service which I don't think you would get from bigger estate agents. Always on the other end of phone or text. Very responsive in getting answers and getting things done quickly. Even after opening after covid lockdown from offer to sale 8 weeks!! Really pleased with pictures and video great marketing. Manesh is a great communicator and always readily available. Would definetly recommend to others 10/10.PositiveResponsiveness, Quality, Professionalism, Value
Dear Claudia Leonard, First, we hope you and your family are well and safe. Thanks so much for sharing your experience with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Thanks for placing your trust in us and your willingness to share. Please let us know anything we can help. Best regards, Oyster Properties Team
5/5
GoogleOyster Properties sold my property during the pandemic and despite the difficult challenges during the sale transaction Manesh kept on top of everything seeing it right the way through to completion. I was kept regularly informed throughout the process . I found Manesh to be a true professional . I wouldi have no hesitation in recommending Oyster Properties .PositiveResponsiveness, Quality, Professionalism, Value
Dear Raj Varma, First, we hope you and your family are well and safe. Thank you so much for your kind words, Raj. We really appreciate you taking the time out to share your experience with us, and we agree, Manesh is truly a gem to have on our team! We count ourselves lucky for customers like you. Please let us know anything we can help in the future. Thank you. Best Regards, Oyster Properties Team
5/5
GoogleMy partner and I were going from a house share to a 2 bed flat. Previously, we had not been impressed with the way some lettings agents had rushed viewings or had arranged other potential clients to view the property at the same time, but Oyster really impressed us. Umit was punctual, allowed us to take our time viewing the property and was very warm personally. All questions were answered (if he did not know, he didn't pretend, found out and got back to us in a timely fashion). After the move he actually called to make sure everything had gone smoothly, which is a really nice touch. I cannot recommend Oyster Properties enough!PositiveResponsiveness, Professionalism
Dear Cheryl Hunter, First, we hope you and your family are well and safe. Thank you so much for your thoughtful and detailed review. It's wonderful that our service has made such a difference for you. We're grateful for your honest feedback and we're glad you feel we're on the right track! If there's anything else we can do to help, please let us know. Best Regards, Oyster Properties Team
5/5
GoogleI would like to thank Osyter properties , they have been amazing, quick and effective dealt with everything situation respectfully and professionally. I Would kind heartedly want to thank Arjun, who has made the whole process quick and smooth, his always available to take any enquiries, helpful, professional , well spoken and has the willingness to help. Thank you guys once again. Many thanksPositiveResponsiveness, Quality, Professionalism
Dear Kez Choudhury First, we hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleArjun at Oyster Properties came across as very professional and helpful. He happily organised a second viewing and was keen to show around a few options ranging in different budgets. Thanks to Arjun, the whole viewing experience was made quite pleasant.PositiveResponsiveness, Professionalism
Dear Saad Khan, First, we hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGemma at Oyster Properties has been brilliant from the very beginning. She is very professional, helpful, quick responder to calls and messages, which has made the entire process smooth and easy without any headaches. Thank you for all your support and thank you again for listening and to be there for our needs. Oyster Properties should be proud to have such a person in their team!PositiveResponsiveness, Quality, Professionalism, Value
Dear Flavia Lavinia, First, we hope you and your family are well and safe. Thank you for giving us a perfect rating. We are pleased to know that our staff made a big difference for you and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleI was happy with the services Oyster Properties provided while I was a tenant through them.PositiveResponsiveness
Dear Raluca Maria Baias, First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing client like you. We hope to see you again soon! Please let us know anything we can help in the future. Thank you. Best Regards, Oyster Properties Team
5/5
GoogleOyster Properties are a very professional outfit, Manesh in particular always makes him self available and gives great advise and direction. Highly recommended.PositiveResponsiveness, Professionalism, Value
Dear Ryan Rahnavard, First, we hope you and your family are well and safe. Thank you for taking the time to write about your experience. It is wonderful to hear that Manesh were able to provide you with the excellent experience we strive to provide all our customers. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
Googleoyster properties were really helpful with any questions and doubts that i had as it was the first property i was renting. Responses were super quick and even out of working hours as i work nights and sleep during days so i cant ask for more as the person i was in contact with went above and beyond.PositiveResponsiveness, Quality, Professionalism
Dear Rodrigo Lira, First, we hope you and your family are well and safe. We're glad that you appreciate all our efforts and gesture. It was our pleasure to part of the process finding the perfect home for you. We work extra mile to provide excellent customer service to all our clients. Please let us know if there's anything we can help. Best Regards, Oyster Properties Team
5/5
GoogleVery pleased with the agency. Specially with the job Umit Shah did, really helpful and committed. He sorted out quick issues that I had, paying attention to the details, and he also made easy all the process.PositiveResponsiveness, Professionalism
Dear Sandra Martínez Mira, First, we hope you and your family are well and safe. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We really appreciate you taking the time to share your feedback, especially how Umit helped you. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
2/5
GoogleHad a very bitter experience with Oyster Properties after spending close to 3 years with them. They charge heavily when you vacate permanently and get back to home country. Some the charges what they put for me are no way reasonable. You can stay one more month for that money. So be very clear in logging each and every minor complaints else be ready to burn your purse at the end.NegativeProfessionalism
Dear Prabu Vadivalagan, First, we hope all is well with you and your family. We are so sorry that your experience with us fell short of expectations. We have investigated the matter and below is what has transpired. The check in and check was done thoroughly. There was damages in the property which was mentioned to you over several emails and the deductions were based on the same. We were very fair on the issue as the landlord had to cover part of the costs accounting in wear and tear. In addition to that, we organized all the works done without any further admin charges to you which normally other agents charge for as well. We are sorry to hear that your , and we hope you understand that we have followed the reports and been fair to both parties. Please call us at 0208 951 5558 if you have any questions. Best Regards, Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Stanmore has the most, with 1,227 reviews rated 4.4 out of 5, followed by Arnos Grove with 683.
The two Oyster Properties offices, by town:
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."
Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.
