Trusted Agent profile
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★★★★★
1,676 reviews across 2 offices and 4 platforms
Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,676 reviews on four platforms, rated 4.5 out of 5 overall.
1,451
Reviews on Google
All 2 offices
113
Reviews on Facebook
Business-wide
11
Reviews on The Trusted Agent
All 2 offices
101
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 3 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGemma has been very helpful and transparent throughout the whole process, didn't know it was possible to have a positive experience with a rental agency!!
Dear Robert Magnani, It’s lovely to hear your kind words of appreciation for our hard-working staff. Thank you for choosing us. We hope to serve you again soon. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleGemma from OYSTER properties had been excellent. She was professional throughout. She went above and beyond in assisting with our house move and helping us to navigate through the hurdles that any house move entails. She listened our queries and try to resolve it asap. Thank you so much to Gemma and your team.
Dear Rohit Bansal, We built Oyster Properties to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
FacebookI am well satisfied with the services of oyster property to find a dream house. I would like to really appreciate hard work and helping hands of all staff especially Gemma.Many Thanks to Oyster property.
Thank you for your kind words and feedback, Metty Joy. We are delighted that you are happy with the service provided by our team, especially Gemma. We are committed to providing our customers with the best possible service and we are glad this has been achieved.
5/5
GoogleThank you Gemma for your exceptional customer service, much appreciated 👍 …
Dear Suchit Parab, We’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that Gemma receives your kind feedback. It will make their day! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
TrustpilotExcellent Service by Oyster Properties
We use Oyster Properties to let our rental properties and they are absolutely Fantastic! . We are portfolio landlord in northwest london and Oyster rents out our portfolio within a couple of days so our property never stays empty. The service level is excellent and response is very quick from them. I would definitely recommand Oyster properties for rent or manage your property.
Thank you for your kind words and for choosing Oyster Properties. We are delighted to hear that our services and response time have been so effective in renting out your portfolio. We look forward to continuing to provide the same level of services in the future.
4/5
GoogleLovely staff. Helped us look at several properties. Appreciated their effort and care.
Dear Rida, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleVery friendly staff, whole process of occupying home was transparent and quick. Thank you for your support specially Geema and all other staff as well.
Dear Ankit Darji, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
TrustpilotSpeedy rental
Speedy rental Moved in 2 days after viewing property - amazed at the online speed of checks
Thank you for your positive review! We are delighted to have been able to provide you with a swift and efficient service that you were so satisfied with. We strive to make sure our customers receive the highest standard and are glad to have achieved this with you.
5/5
TrustpilotCannot recommend this company enough
Cannot recommend this company enough. Extremely helpful and polite. Niraj, Surju and the team are very professional Thank you
Thank you for your positive feedback! We are happy to hear that our team was polite and professional throughout your experience. We greatly appreciate your kind words and your recommendation.
5/5
TrustpilotSuperb service with Oyster Properties.
Superb service with Oyster Properties.Highly recommend them and went over and above to help us with our properties. Special thanks to Nick, Minal, Hemangi, Pauline and the whole team.
Thank you for your positive review! We are delighted to hear that our team has gone above and beyond to help you with your properties. We are so grateful for your kind words and are committed to continuing to provide excellent service.
5/5
TrustpilotA Guiding Light
Oyster Properties proved to be a true guiding light during a challenging time. Their expertise and compassionate approach helped me navigate the complexities of real estate with confidence. Their prompt responsiveness and unwavering support are invaluable. I highly recommend Oyster Properties for their exceptional service and commitment to their clients' wellbeing.
Thank you so much for this kind review, Gita! We take pride in making sure all of our clients are taken care of and receive the best possible service. We are so pleased to hear that you found our responsiveness and support invaluable, and we appreciate your recommendation.
5/5
TrustpilotExceptional Service and Reliability
Oyster Properties have exceeded my expectations in every way. The team is professional, responsive, and dedicated to resolving any issues that arise. Their expertise and prompt communication set them apart, ensuring a stress-free experience. Oyster Properties' commitment to going the extra mile and their reliable, transparent approach make them a standout agency. I highly recommend their exceptional service and unwavering reliability.
Thank you so much for your kind review and for sharing your experience with Oyster Properties! We are so glad to hear that we exceeded your expectations and have been able to provide you with a stress-free and reliable experience. We truly appreciate your recommendation and are glad to have been of service.
5/5
TrustpilotOyster Properties…Simply the Best
Fantastic personal and professional services from a wonderful team of fabulous people. Knowledgeable in all aspects of property sales purchase renting managing. Expert long-standing local experience. Always attentive to my tenants and my concerns and needs with prompt action. Thank you all at Oyster Properties. DS
Thank you for your kind words regarding the team here at Oyster Properties. We really appreciate your feedback and are delighted that we were able to offer you a service that meets up with your needs.
5/5
TrustpilotCustomer services at Oyster properties
Customer services at Oyster properties is very good for Landlords and also they are very efficient in dealing with any issues at the property with both the tenant and landlord . The staff are polite and also helpful
Thank you for the kind words, we are delighted to hear that you have had a positive experience with our customer services team. It is our priority to ensure our landlords and tenants are well looked after and that any issues with properties are dealt with promptly. We look forward to working with you again soon.
5/5
TrustpilotReally good experience
Really good experience, start to finish, very attentive and would 100% recommend
Thank you for the great review Micken! It's wonderful to hear that you had such a positive experience with us. We are committed to providing excellent, attentive customer service and we appreciate you recommending us to others.
5/5
TrustpilotBest agency I have experienced.
Oyster Properties is the best agency that I have experienced. For anything they will help you like they did to me. I could ask them to repair any issues and they would do that for me. They also do inspections to see how the house is every six months. They also check up on everything that there is. And they see if gas and electricity is safe.The staff works very quick and they do everything possible to help the customers. Excellent team work agency.
Thank you for your kind words! We are delighted to have been able to help you and that you have found our service to be of such a high standard. We are committed to providing the best customer service and strive to make sure that our clients feel safe and supported. We look forward to being able to assist you in the future.
5/5
TrustpilotExcellent service, highly recommended
Excellent service - thank you everyone at Oyster Properties! The property which I have moved into is excellent, clean, well maintained making it a perfect rental homeThe communication flow is excellent, the team are very responsive I highly recommend Oyster PropertiesThank you
Thank you for your positive review, Mehul! We are pleased to hear that you are happy with the property and the communication flow from our team. We take pride in providing excellent service and are glad you are satisfied. Thank you for your kind words and your recommendation
5/5
TrustpilotExcellent service
Rating only, no written review.
We take great pride in providing our customers with excellent service. Your review is a testament to our team’s commitment to the highest standards of customer service. We look forward to continuing to provide the same level of service to you in the future.
5/5
TrustpilotGreat communication and very prompt!
Great communication and very prompt!Will use again
Thank you for the great rating and kind words, Nabeel! We strive to provide the highest level of communication and customer service, it's great to see you had a positive experience. We look forward to working with you again soon!
5/5
TrustpilotVery professional agency 👏
Rating only, no written review.
We are committed to delivering excellent customer service and we're thrilled that our team's professionalism was appreciated.
5/5
Trustpilotgreat service
Very happy wioth the team who rented out my property very fast
Thank you for the positive review, S Shah. We are so delighted to hear that you are happy with our team and the speed at which we were able to rent out your property. Thank you for your support!
5/5
GoogleRating only, no written review.
Dear Salomy Lijo, Thank you very much for taking the time to leave us a review, it is very much appreciated by us. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
1/5
GoogleRating only, no written review.
Dear Amanda Bashford, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best Regards, Oyster Properties Team
5/5
GoogleVery professional and quick response to any query and very friendly. Thank you very much Gemma and your team.PositiveResponsiveness, Professionalism
Dear Shams Allana, First, we hope you and your family are well. Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stanmore has the most, with 1,208 reviews rated 4.5 out of 5, followed by Arnos Grove with 680.
The two Oyster Properties offices, by town:
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."
Yes. In The Trusted Agent 2026 awards: Oyster Properties, Stanmore won Platinum; Oyster Properties, Arnos Grove won Platinum.
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