Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience working with Gemma Groogan as my rental agent. From the very beginning, she was incredibly professional, responsive, and supportive throughout the entire process. She made everything smooth and stress-free, always answering my questions promptly and ensuring that all details were taken care of. I highly recommend Gemma for anyone looking for a reliable and dedicated rental agent.
Ghajaanan · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 14 December 2024
Dear Ghajaanan Jeyakumaran,
Thank you so much for your kind words! We’re thrilled to hear that Gemma provided such a professional and stress-free experience for you. It’s great to know that she was able to support you throughout the process and ensure everything went smoothly.
Your recommendation means a lot to us, and we truly appreciate your feedback. If there’s anything else we can assist with, please don’t hesitate to reach out!
Best regards,
Oyster Properties
★★★★★ 1/5
GooglePoor management company Horrible tenancy experience from Oyster properties . They don’t provide solution to any problem promises something and they do something.. I has a very bad experience and also they not respond our mail & call as well
Vraj · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 14 December 2024
Dear Vraj Patel,
We're truly sorry to hear about your poor experience with Oyster Properties. This is not the level of service we strive to provide, and I understand your frustration. I apologize for any unfulfilled promises and lack of communication.
We appreciate the chance to discuss this further and resolve any outstanding issues. Please feel free to contact me directly at 0208 951 5558.
Thank you for your feedback, and I apologize for the inconvenience caused.
Best regards,
Oyster Properties
★★★★★ 1/5
GoogleRating only, no written review.
Farid · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 14 December 2024
Dear Farid Niazi,
Thank you for your rating. We’re sorry you didn't leave additional feedback, but we understand that your experience may not have fully met your expectations.
We would love to hear more about your experience so that we can improve. Please feel free to contact us at 0208 951 5558 at your convenience.
We appreciate your time and look forward to hearing from you.
Best regards,
Oyster Properties
★★★★★ 3/5
GoogleRating only, no written review.
Volodymyr · 20 March 2025 · Oyster Properties Stanmore
★★★★★ 3/5
GoogleRating only, no written review.
Deena · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 14 December 2024
Dear Deena Karia,
Thank you for taking the time to leave a review. We appreciate your feedback and are sorry that your experience with us wasn't fully exceptional. … More
★★★★★ 5/5
GoogleGreat service from both Irina & Dean throughout the entire transaction
Kush · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Kush,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with both Irina and Dean. It’s always our goal to provide … More
★★★★★ 4/5
GoogleI am new to the UK and had been looking to rent my first home in the UK. I was contacted by Oyster proprieties after my Interest in one of the properties listed in a platform and they have been very helpful since. …
Daniel · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 14 December 2024
Dear Daniel,
Thank you for sharing your experience with us! We’re so glad to hear that Gemma was able to assist you as you navigated the process of renting your first home … More
★★★★★ 5/5
GoogleWhat an amazing experience with Irina and her team! We sold our flat recently and Irina has been very helpful and understanding throughout the process. She communicated well and her calm approach helped us during a really stressful time. I …
Lukas · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 14 December 2024
Dear Lukas,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with Irina and the team. It’s great to know that her … More
★★★★★ 4/5
GoogleHonest and friendly
Piyush · 20 March 2025 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleBest Estate Agent In the World
Parmar · 20 March 2025 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleAbsolutely amazing service from Gemma and Harsh at oyster properties. Helped us along the entire process, Prompt and efficient service, couldn’t have asked for anything better. Would highly recommend Gemma as well as Oyster properties.
Fahad · 20 March 2025 · Oyster Properties Stanmore
★★★★★ 1/5
GoogleReally disappointed with the service provided. The tenants didn’t pay the rent late and the agent didn’t do much. We also applied section 21 and the agent dealt with slow and non urgent matter. Everything has been delayed and not empathetic to the landlord at all. It is not worth we paid for the service. I won’t recommend at all and it is really bad with poor communication throughout. It is really bad.
Kyi · 20 March 2025 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleWith the Oyester properties Stanmore office, We had a wonderful experience while buying our 1st home.Zisha made the process very comfortable, though it took us couple of months for our own faults,but throughout the entire process of completion she was absolutely calm,polite & always helpful. She is perfect example of how a person should deal with seller & buyer.We are highly recommending her.
Prasun · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 14 December 2024
Dear Prasun,
Thank you for your kind words! We’re delighted Zisha made your first home-buying experience smooth and enjoyable. Your recommendation means a lot, and we wish you all the best in your new home. Let us know if we can assist you in the future!
Best regards,
Oyster Properties
★★★★★ 1/5
GooglePoor management company. Horrible tenancy experience with Oyster Properties. They do not propose solutions to any problems; instead, they make promises and follow through on them. I had a very horrible experience with Mr.Amit from the checkout team, and they do post-checkout after a few days of checkout. Overall, unprofessional people.
Theja · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 14 December 2024
Dear Theja Devanandham,
We are truly sorry to hear about your experience with Oyster Properties. I understand how frustrating it must have been, and I sincerely apologize for the issues you’ve raised.
We would love the chance to speak with you personally and address your concerns. Please feel free to call me at 0208 951 5558 at your convenience.
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleGemma from Oyster Properties was fantastic in handling the refurbishment and leasing of my property. Her expert advice, attention to detail, and excellent communication made the process smooth and successful. She also quickly secured a reliable tenant, making the entire experience stress-free. Highly recommend!
Bhavik · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Bhavik Pindoria,
We’re so pleased to hear that Gemma’s expertise and attention to detail made the process seamless for you. Securing the right tenant quickly is always a priority, and we’re delighted it was a stress-free experience. We truly appreciate your recommendation!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleI would like to share my experience I had an amazing pleasure having Gemma as my number one contact for any questions guidance she was always there happy to help with any house queries that I had I would like to say massive thank you to Gemma really appreciate the time and help I been given from her amazing team !
Gosia · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 16 January 2025
Dear Gosia Smigielska,
Thank you so much for sharing your experience! We're thrilled to hear that Gemma was able to provide you with exceptional support and guidance throughout your journey. She truly embodies the dedication and care we strive for at Oyster Properties. Your kind words will mean the world to her and the team. If there's anything else we can assist you with, please don't hesitate to reach out. Wishing you all the best in your new home!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleGemma is an extremely trustworthy and helpful agent; she has always helped me with any thing I have needed help with throughout the tenancy! Great agency :)
Shreya · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 15 January 2025
Dear Shreya Kaushik,
Thank you for your lovely review! We're so pleased to hear that Gemma has been helpful and trustworthy during your tenancy. It’s always our aim to provide the best service possible, and your kind words mean a lot to us.
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleExcellent service. Highly recommended
Upul · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 29 December 2024
Dear Upul Jayasundara,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you’re happy with our service and truly appreciate your recommendation.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleI am very happy with Gemma
Groogan
Elisjada · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 21 December 2024
Dear Elisjada,
Thank you for your kind words! We’re delighted to hear that you’re very happy with the support Gemma provided. Your feedback means a lot to us!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleGeema provided support beyond just the transaction. When we were stressed about moving timelines, they connected us with reliable moving services and even checked post-move to ensure we were. So thanks Geema also thanks oyster property.
Jatin · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 21 December 2024
Dear Jatin Patel,
Thank you for your wonderful feedback! We’re thrilled to hear that Gemma went above and beyond to support you, from assisting with moving services to following up post-move. It’s great to know that you felt supported throughout the process.
We truly appreciate your kind words and look forward to helping you again in the future.
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleI would like to thank Gemma Groogan from Oyster properties for helping us find a new home in such a short period of time. Her expertise and prompt communication made everything run smoothly just like the previous transaction from 3 years ago.
Evs · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 21 December 2024
Dear Evs Salta,
Thank you so much for your kind feedback! We’re thrilled that Gemma was able to assist you in finding a new home so efficiently. It’s wonderful to hear that her expertise and communication made the process smooth for you, just like your experience with us three years ago.
We truly appreciate your trust in Oyster Properties and look forward to assisting you again in the future.
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleI would like to express my heartfelt thanks to Gemma at Oyster Properties for invaluable help to find nice apartment in Watford.
Arudkumar · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 21 December 2024
Dear Arudkumar Moorthy,
Thank you for your kind words! We’re delighted to hear that Gemma was able to help you find a great apartment in Watford. Your feedback means a lot to us, and we’re glad we could assist you.
Wishing you all the best in your new home!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleGemma has one of the first once whom I met for property viewing. She has patiently shown and answer my questions twice. She also negotiated with landlord on few things on my behalf considering my situation which helped to finalise the place and eventual move in to the same property. Thank you for all your help Gemma and oyster guys.
Apurva · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 21 December 2024
Dear Apurva Modi,
Thank you so much for your kind words and positive review! I’m thrilled to hear that Gemma provided you with such a helpful and supportive experience during your property search. We’re delighted that we could assist in finding the right place for you and negotiating on your behalf to meet your needs.
Your feedback means a lot to us, and I’ll be sure to share it with Gemma and the team. Wishing you all the best in your new home!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleHi the maintenance team at oyster are so helpful and get things done. I especially want to thank Mehul and Rutav for all their attention and help.
Salima · 20 March 2025 · Oyster Properties Stanmore
Agent replied · 18 December 2024
Dear Salima Walji,
We can’t thank you enough for your kind words! Mehul and Rutav are valuable members of our team, and it’s heartwarming to know their dedication has made such a positive impact.
We’re so glad we could help, and we’ll continue striving to provide the best support possible.
Best regards,
Oyster Properties
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