Trusted Agent profile · Greater London
Verified
★★★★★
145 reviews across 2 offices and 3 platforms
Outlet Property Services has two offices, in Soho and Whitechapel (Greater London). Together they have 145 reviews on three platforms, rated 4.7 out of 5 overall.
8
Reviews on Google
All 2 offices
30
Reviews on Facebook
Business-wide
107
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I'd highly recommend Outlet to be your real estate agent. Working with Josh has been very smooth and we were highly impressed with his abilities and ...Read all 13 from sellers
Andrew has been helping with with an absolute nightmare of a purchase (through no fault of his own) and has been friendly, quick to respond and always looked ...Read all 2 from buyers
We have let property through Outlet for over 8 years and have found their service and prices to be second to none - and better than a couple of agents we use ...Read all 33 from landlords
Russell was extremely responsive when we contacted him about a flat he was letting. He was very brief and concise and responded quickly every single time by ...Read all 51 from tenants
Outlet Property Services's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
View AgentsBoutique agency with the personal touch
I switched to Outlet last year from a larger agency. I have absolutely no regrets as I get a personal touch that I never got from the larger agencies. As an Overseas Landlord I need a property management company i can trust. Outlet are easy to deal with and sort any issues quickly by phone or email. Can't recommend them highly enough.
5/5
View AgentsTenant Bethnal Green property
I found my current flat via Outlet and I found them to be a very serious and efficient agent. Cristian, my contact at Outlet, was very responsive and helpful, all the paperwork was sorted out very quickly and there was no bad surprise. I definitely recommend them
5/5
View AgentsCristian from Outlet
I am reviewing Cristian from outlet4property.com. I was extremely impressed by his professionalism and extremely fast turn over. i really recommend the use of outlet4property.com to rent your property.
5/5
View AgentsHigh-quality service
My partner and I had to find a flat in London at very short notice. Cristian guided us through every step of the process with effectiveness and devotion. I particularly appreciated the fact that he made himself readily available for us, and seemed to really care about our situation. In less than two weeks, we were moving into our new flat. I definitely recommend Outlet Property for their professionalism and their responsiveness.
5/5
View AgentsReview of Agent Cristian Lupascu
Cristian was the managing agent for our new rental property. There have been some minor issues to deal with, but Cristian has been very efficient in resolving these in a very speedy timeframe. I think Cristian has good customer service skills and is a credit to the agency. Theresa Parkes was also very helpful and efficient with various matters and the Outlet receptionist is a delightful, helpful and well spoken man. We are very pleased with our property in general.
5/5
FacebookRating only, no written review.
5/5
View AgentsWouldn't hesitate to recommend
This is my first experience with property management and I believe I'm in safe hands with Outlet. Having met with some agents in my area, I stopped looking after an initial meeting with David Bray. He's been my point of contact since day one and has been thoroughly professional and accommodating throughout the process - that includes all the other people in the team I've met, everyone's on top of their game. I'm about to sign the contract soon and from this experience, I wouldn't hesitate to recommend.
5/5
View AgentsCristian was my first point of contact with Outlet and helped us secure the lovely two bedroom apartment that we are staying at presently. He impressed me with his honesty and provided us with the rapid assistance we needed to meet our tight deadline.. Thanks Cristian. Theresa was the one who wrote up the contract for us and she did it within the 24 hour period we were demanding. Now, she provides an efficient service when the occasional problem arises. Thank you Cristian and Theresa.
5/5
View AgentsReally friendly and professional
I went to the office to register a room in my flat to rent and I was met by Ralph on reception who talked me through the process and helped me set up the profile. He was very helpful and friendly, and I would recommend Outlet to any landlord looking for tenants to use them,
5/5
View AgentsVery prompt and professional service
Michelle was amazing. After we had the viewing with Michelle we made an offer and she kept us informed all the way. Any queries I had she replied immediately. I couldn't fault them in anyway. Once the offer was accepted Theresa arranged all the paperwork and enabled us to have a fast and smooth transaction from our existing property to the new one. Once we moved in any questions were dealt with quickly and satisfactory. We are so pleased with the service with have received from Outlet.
5/5
View AgentsReally excellent service, a pleasure to work with
Although we were a more complicated case, Michelle and Theresa were extremely helpful and quick to move things along and finally got us into a flat that we really loved. Michelle was always very pleasant to deal with, and prompt to respond. I felt that she was an excellent negotiator when things were being discussed between us and the landlord during the letting process. Overall, we had a very positive experience with OPM which varied significantly from previous experiences with other agencies. Definitely recommend it.
5/5
View AgentsHonest, professional, all round GREAT agency
Finally, a honest and professional estate agency. This is the second time I've used Outlet to help me find an apartment, and you can't go wrong with them. They offer great properties as decent prices, and after moving in they continue to take care of you should you need anything.
5/5
View AgentsExcellent proactive service
Michelle and the Outlet team marketed the property well and found us a great tenant. Michelle did a great job in keeping us informed on progress and advising us on feedback from viewings. Very happy with the service!
5/5
View AgentsReliable, straightforward and friendly
Securing our property was quick and straightforward. We have settled in nicely and Oulet have offered their assistance to any questions or issues we've faced. I've experienced previous agents which have been very difficult, it's refreshing to feel in good hands with Outlet.
5/5
View AgentsTenant finding
David did a very good job in finding a tenant quickly and handling all issues I needed to deal with. Highly recommended agent.
5/5
View AgentsExcellent service
David & Ralph have been delivering excellent customer service ! I was particularly impressed with the speed of responding to my queries & questions as a landlord. Highly recommended!
5/5
View AgentsGreat friendly service
Russell advised me on the best time to advertise my property after my previous tenants handed in their 3 months notice. New tenants were found in a couple of weeks with a day between the two contracts - Perfect result!! Well done. Thank you Russell Michael
5/5
View AgentsProfessional, friendly and honest.
Andrew has been helping with with an absolute nightmare of a purchase (through no fault of his own) and has been friendly, quick to respond and always looked out for my best interests throughout the entire process.
5/5
View AgentsThe nicest estate agent I've ever had
Rating only, no written review.
5/5
View AgentsGreat Company to work with!
I have worked with Russell on letting my properties for several years and I have always found him to be happy, helpful, hardworking and very professional.
5/5
View AgentsVery professional and helpful
They were always at the end of the phone to deal with my enquirers. Very helpful and very professional. Highly recommended
5/5
View AgentsEXCELLENT
Russell handled every aspect, from finding a tenant to establishing their credentials, and organising contracts. Very impressive service from start to finish. Very highly recommended. Thanks Russell
5/5
View Agentsfirst time letting
I was recommended by a friend to use outlet. They were cheaper and more helpful from the outset. They have held my hand throughout the process.. I have no reservation in recommending Outlet. Dr Linda Jones
4/5
GoogleJoshua and his team were really helpful. I have 4 properties under management, and the handover process between tenancies is seamless. I only only lost 3 days of rent in the past 4 years. Thanks gents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Outlet Property Services has 145 reviews across its two offices, rated 4.7 out of 5 overall: 8 on Google, 30 on Facebook, 107 on View Agents. Company-wide Facebook reviews for Outlet Property Services are counted once, not once per office.
Soho has the most, with 139 reviews rated 4.7 out of 5, followed by Whitechapel with 34.
The two Outlet Property Services offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Bono wrote: "I'd highly recommend Outlet to be your real estate agent. Working with Josh has been very smooth and we were highly impressed with his abilities and ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Greg wrote: "We have let property through Outlet for over 8 years and have found their service and prices to be second to none - and better than a couple of agents we use ..."
51 reviews from tenants, rated 4.9 out of 5 on average. For example, Rachel wrote: "Russell was extremely responsive when we contacted him about a flat he was letting. He was very brief and concise and responded quickly every single time by ..."
