Trusted Agent profile
Verified
★★★★★
1,085 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,085 reviews on three platforms, rated 4.8 out of 5 overall.
309
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
773
Reviews on Trustpilot
All 2 offices
Send Oulsnam a message.
Oulsnam's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotEasy and quick house sale in Droitwich
Easy and quick house sale from the Droitwich team who were always available with minimal fuss. Excellent service 👏
Thank you for your 5 star review. Your feedback is very much appreciated and we will ensure to pass your comments on to our Droitwich team.
5/5
TrustpilotCompassionate and proactive
Compassionate and proactive, provided invaluable advice in preparing for sale and were an excellent mediator and negotiator on my behalf.
5/5
TrustpilotJust amazing people at church Road.
Just amazing people, happy, never a problem when u call then, nothing is to much trouble happy to say I wouldgo to them everytime.
Thank you so much for your 5 star review. We aim to provide excellence and provide the service to our customers that we ourselves would expect to receive. We hope to help you again at some point in the future.
5/5
TrustpilotExcellent advice and support throughout…
Excellent advice and support throughout the time of selling my mums house. The Droitwich office were always there for us when we had questions that needed answering. They kept us up to date with viewings and worked hard to show as many suitable clients around the house
Thanks Liz, it was great working for you and we appreciate your 5 star review and comments greatly, we wish you all the best for the future!
5/5
TrustpilotExcellent professional company
Excellent professional company.really care about customers and made sure we had a second viewing before we put an offer on. Highly recommend
Thank you very much for your 5 star review which is very much appreciated. Our customers are paramount to us. I hope you are enjoying your new home & wish you all the best.
5/5
TrustpilotExcellent service and support from Northfield branch
Excellent service and support from Robert Oulsnam’s, they were incredibly helpful and supportive and offered excellent advice. Selling a property during a pandemic is challenging enough, however I also had a Cancer diagnosis to contend with as well. The staff at Oulsnam’s Northfield (Alison and Anne in particular) were amazing and did everything possible to make the process as simple and as stress free as they could. I cannot thank them enough.
Thank you for your glowing 5 star review. I am really pleased everything went through for you in the end as we fully appreciated that you were experiencing a very stressful time. Wishing you all the very best.
5/5
TrustpilotEstate Agents
We found Oulsnams to be professional, knowledgeable, friendly and covid-aware in our dealings with them.
It was a pleasure to help you with your move and thanks for the kind review. We all wish you well in your new home!
5/5
TrustpilotFriendly and approachable
Friendly and approachable. Honest advice. Quick sale and help with onward purchase
Thank you for taking the time to leave us a review, we very much appreciate it. We hope you are both (and the cats) settling into your new home well.
5/5
TrustpilotVery helpful and professional
Very helpful and professional. Especially Gary .
Thank you very much for your 5 star review. I have passed your thanks onto Gary and am pleased you found our service helpful & professional.
5/5
TrustpilotAn estate agent to rely on
Couldn't have been easier. Highly recommend!
Thank you for leaving us a review. Selling a property can be very stressful so it's great to hear we can eliminate this for you. Thank you for your comments.
5/5
TrustpilotExcellent service from all staff at…
Excellent service from all staff at Oulnams.
Thank you Mr & Mrs Stanley, we appreciate your 5 star review and wish you the best for the future!
5/5
TrustpilotGreat communication/engagement
Great communication/engagement Lisa was great during my recent purchase in Wake Green Park, Moseley. Really prompt communciations via phone or email; and kepy me up to date on progress - really beneficial for a first time buyer. Many thanks.
5/5
TrustpilotExcellent service from day one until…
Excellent service from day one until completion would highly recommend them. Bromsgrove office.
We are really grateful for you taking the time to leave us your five star review. We hope you are happy and settled in your new home and it was our pleasure to help you move succesfully!
5/5
TrustpilotExcellent service
Excellent service. My house buying process was long and stressful but Oulsnam and Co were helpful at every step along the way and were incredibly understanding and kind throught the process.
Thank you so much for your 5 star review. House buying can be stressful & we are there every step of the way for our customers. I hope you have settled into your new home and wish you all the best.
5/5
TrustpilotVery good service
Very good service and very good support, always helpful and responsive.
Thank you for your 5 star review. Do hope you have settled well into your new home.
1/5
TrustpilotI'm an experienced investor in the…
I'm an experienced investor in the westmidlands, about to reitre. And by far the worst company I have ever dealt with on all aspects is Robert Oulsnam. If you are selling your house renting ect avoid this company at all cost. ROBERT OULSNAM policy for viewing properties is awful and often dont complete there viewing... selling the property before allowing full viewing.
We strive to provide excellent customer service and have recently reviewed our viewing policy and are very sorry to hear you haven’t experienced this. If you wish to contact us direct, please email sales@oulsnam.net
5/5
GoogleWe sold and bought a house through Oulsmans. From our first enquiry to a friendly follow up at the end of the process Oulsmans have gone above and beyond to provide both an accurate and friendly service. They fielded questions with speed and honesty while helping set us at ease with an often complicated process. The Bourneville Team are an asset to the wider Oulsman network.
5/5
GoogleExcellent service throughout the process and very professional. Robert Oulsnam representatives kept me informed throughout the process and were excellent at getting viewings. They also communicated with me often daily to keep in touch about the next steps. They also worked well with our chosen solicitor. We would thoroughly recommend Robert Oulsnam Bournville and pleased we chose them to sell our house.
5/5
GoogleIf you're looking for an estate agent to sell your home, i would strongly recommend Oulsnam. As someone that has been looking for a house, i have been really impressed with Oulsnam. They have been the most proactive at sending out property match information (the only agents to have done so despite registering with multiple). They have been knowledgeable about all properties we have seen with them and always followed up with a phone call afterwards and again if we hadn't discounted a property initially. All without being pushy. If we were to sell in the area later on, i would choose Oulsnam given recent experience.
5/5
GoogleAghhh, a house purchase! Like trying to navigate the Niagara rapids in a skiff with no paddles! You never know when you’ll hit a rock, or get flipped into the rushing water to meet your peril at the falls edge. Not so for me! Oulsnam provided ample support and helped negotiate the unexpected bumps and scrapes when they appeared. All this during lockdown too! If Rachel was the life-jacket, then Samantha was the oars; helping me navigate the turbulence and leading onward to still and calm waters. So, thanks to the staff for my lovely new home. Oulsnams were always friendly, straight forward and accommodating. What more do you want from an Estate Agent? I didn’t get splashed once!
5/5
GoogleTerrific experience with the Bournville branch of Robert Oulsnam. They are always willing to do a bit of chasing up and down the chain to keep things moving. Becky dealt with most of my purchase enquiries and she was extremely professional and proactive right from viewing our purchase to completion day. If I ever buy a property again I hope Oulsnam are the agents!
5/5
GoogleI cannot recommend Oulsnams at Bournville enough. From start to finish the service they provided was superb. Rachel, the Manager initially valued our property and was extremely enthusiastic about the sale. The price she estimated was very favourable and we ‘sold’ on the first day of viewing. Throughout the sale, the person who shone for me was Becky. Nothing was too much trouble and every little query or niggle was very quickly chased up and she kept us continually in the loop. She really did make a stressful time much, much easier. If you are looking to sell your home I would definitely use this branch of Oulsnams.
5/5
GoogleMy family have used Robert Oulsnam for many, many years and have always been exceptionally pleased with the professional service offered. Our recent house transaction, both with selling our property and in search of our new 'forever home' in the Bournville area was managed by Robert Oulsnam with great care. From start to finish the worry and stress of house conveyancing was taken off our shoulders as we knew we were being well looked after with a first class service. My husband and I are now the proud owners of our 'dream home'. Thank you Rachel, Becky, Sam and the rest of the Bournville team!
5/5
GoogleWhat I particularly appreciated from Robert Oulsnam's Bournville office was the personal service I received. At times of stress during the house selling and buying process the staff always offered a symapethtic ear and went out of their way …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournville has the most, with 865 reviews rated 4.7 out of 5, followed by Barnt Green with 429.
The two Oulsnam offices, by town:
Send Oulsnam a message.
