5/5
GoogleAfter a disappointment of a sale falling through, we found another sheltered housing flat for my father through Oulsnam. Samantha was very efficient and showed compassion throughout. We have both sold and bought through Oulsnam over the …
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Oulsnam estate agents in Bournville and Barnt Green
★★★★★
1,093 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,093 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
780
Reviews on Trustpilot
All 2 offices
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Our offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Awards
Industry awards
Oulsnam is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
Source: Best Estate Agent Guide 2027 results, as published.
Latest reviews from every Oulsnam office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleA real cut above other estates agents in both regards as being a seller and a buyer. Their customer server is excellent and communication with customers is obviously very important to Oulsnam (unlike several other estate agents); found they …
5/5
GoogleSale of our property when really smoothly and the staff were very helpful.
5/5
GoogleRachel and the Bournville Oulsnam team have been amazing, I highly recommend them.
5/5
GoogleIf you are thinking of selling your house I thoroughly recommend you visit these guys. They work closely with you to create the best strategy to market your house and you very quickly become aware that you are in safe hands.
5/5
GoogleA very professional service. Attentive to our needs. Pleasant staff. Viewing at all times of the day with a member of staff if needed. We have used Oulnam's before and would have no hesitation in recommending them and using them in the future if needed
5/5
GoogleRobert Oulsnam Bournville were efficent and approachable on all occasions. They offered professional advice and support on a regular basis. All staff members were friendly and positive which made the whole selling process a lot easier. Highly recommended!!
5/5
GoogleWe had a long drawn out sale due to circumstances beyond anyone’s control. All during the process the Staff at Bournville we’re always efficient, upbeat and supportive. I have moved many times over the years and my last two moves were with this Oulsnam branch. I feel qualified to say the standard of service they gave was exceptional.
5/5
GoogleGreat service from Rachel, Samantha and the rest of the team in the Bournville office. I live 300 miles away from the house I was selling, so relied totally on Oulsnam to manage the process for me. Samantha kept me up to date with …
5/5
GoogleWe would strongly recommend Robert Oulsnam Bournville office to anyone looking to sell or purchase in the area. They were exceptionally helpful, friendly, professional and supportive throughout the entire process and genuinely wanted to …
5/5
GoogleThe service I have received from Oulsnam Bournville has been fantastic. A friendly and informative service with excellent communication all throughout the sale. As it's local to where I live I have felt comfortable popping in and have …
1/5
FacebookThroughly disreputable absolute spivs. Charge you an absolute fortune to book you out of a rental property, produce a report then try to steal your deposit for things which aren't even listed as being wrong in the inventory they've charged you a fortune to produce. Also attempting to hang onto the deposit longer than the allowable 10 day period. Looking forward to the 1st of June when their greedy behaviour will be illegal
Agent replied · 23 October 2025
Thank you for your comment, it is always disappointing to hear a customer has had a bad experience. I can confirm all charges regarding the checkout process are confirmed on all property adverts, the application form and are in the tenancy agreement which would have been signed by yourself at the start of the tenancy. I am aware your landlord manages the property themselves therefore any deposit negotiation should be between yourself and landlord directly. I can confirm where we are able to advise a landlord regarding deductions all deductions are at the landlords discretion, therefore we are only able to pass information between yourself as the tenant and the landlord and advise the best we can. Regarding deposit returns the guidelines are to ensure you are informed in writing or to return your deposit within 10 days of which I can confirm has been done. If you are not happy with this information and are not happy to negotiate regarding the deposit the correct process would be to contact the deposit protection scheme and raise a deposit dispute. If you do wish to do this please ensure this is done within a 3 month time frame as you will be unable to raise a dispute after this.
5/5
GoogleWe would highly recommend Robert Oulsnam Bournville. They kept us constantly updated with the progress of the matter. Staff friendly and very professional.
5/5
GoogleVery highly recommended, the support and information received was above and beyond expectations, especially when chasing paperwork the whole length of our chain. A huge thank you to Karen and Rachel for all of their hard work.
5/5
GoogleNothing was too much trouble for Robert Oulsnam and Company throughout our transaction; from arranging the viewing and handling our offer, right though to completion, the branch staff were always polite, helpful, and efficient. We'd happily recommend them to anyone.
5/5
GoogleWe bought our new home through the Bournville team and they were excellent. They were knowledgeable, helpful and great to work with. Our particular thanks go to Samantha and Sioban. Highly recommended! Rob and Nicole Mainwaring
5/5
GoogleReally professional service from start to finish. We needed to sell our house rapidly, and accepted an offer (at a really good price) after just 5 days! Would definitely recommend Oulnams as their presence and experience are unrivalled in the area.
5/5
GoogleFrom start to finish the team at Bournville were helpful, efficient and supportive. They responded quickly to all queries and dealt with issues in a professional manner. Excellent customer service throughout from all the team. I would recommend them without hesitation.
5/5
GoogleAfter bad experiences with other estate agents, Oulsnams have been a breath of fresh air. Brilliant & so professional from start to finish. We are so impressed, especially with Karen in Bournville & Tim in Stirchley. Many Thanks Tony & Jill Jackson
5/5
GoogleExcellent service received from Oulsnam @ Bournville. Particular thanks to Karen C who went above and beyond to give us fantastic support throughout the buying process! Communication was brilliant and we would highly recommend the Bournville Robert Oulsnam office.
2/5
GooglePoor experience. Buyers count too! You need to be a little wary about misrepresentation when a property marketed as 'chain free - vendor going into rented' suddenly changes into 'they have …
5/5
GoogleSelling a property in the UK whilst living in Australia wasn’t something we were looking forward to. However, Oulsnams kept us up to date at every stage, they provided constant feedback on the viewings, provided excellent local and national …
1/5
FacebookTHis company are prepared to manipulate the truth to benefit themselves. Totallt untrustworthy and without any form of professional integrity. Avoid at all costs.
5/5
GoogleThey dealt with everything very efficiently and were very helpful throughout.
Agent replied · 6 June 2023
Many thanks for your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oulsnam
Which Oulsnam office has the most reviews?
Bournville has the most, with 873 reviews rated 4.7 out of 5, followed by Barnt Green with 436.
Where are the Oulsnam offices?
The two Oulsnam offices, by town:
- Barnt Green: 81 Hewell Road, Barnt Green, B45 8NL
- Bournville: 235 Mary Vale Road, Bournville, B30 2DL
Has Oulsnam won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.
