Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotI am very happy with the service I have…
I am very happy with the service I have received from Robert Oulsnam.
Margaret · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thanks Margaret for leaving a 5 star review for our offices. We really appreciate you taking the time to leave feedback and we are pleased to hear you were happy with the service provided.
★★★★★ 5/5
TrustpilotWe used the branch in moseley ( Lauren…
We used the branch in moseley ( Lauren who was amazing) and could not fault them, They kept us informed the whole time and was speed in get the sale completed.
Nathan · 29 November 2021 · Oulsnam Bournville
★★★★★ 4/5
TrustpilotGood efficient service
Rating only, no written review.
Dr · 29 November 2021 · Oulsnam Bournville
★★★★★ 5/5
TrustpilotGreat experience
Great experience. Great service. Lovely people. Thankyou so much!!
Julia · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you for your 5 star review. Customer service is on the top of our list of priorities so we appreciate your feedback.
★★★★★ 5/5
TrustpilotGreat friendly staff and can submit a…
Great friendly staff and can submit a very good web page on house sale
Yvonne · 29 November 2021 · Oulsnam Bournville
Agent replied · 25 November 2023
Thank you for this five star review!
★★★★★ 4/5
TrustpilotBearwood Oulsnams
We have used Oulsnams previously and we went back to them for a second time. Ben from the Bearwood branch always gets the right people through the door and got us three offers above asking price on the first day . Ben in particular is always professional, friendly and helpful. His photos were also far superior to every other agent we have used, which really helped to market the property. Good value and great service.
Anna · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you for your 5 star review. We appreciate your feedback. I hope the works have been completed in your new home and that you're all settled in.
★★★★★ 5/5
TrustpilotProfessional service
Professional service , timely replies , very friendly . Brilliant team throughout
Friend · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you so much for your 5 star review which is much appreciated. Thank you for your business and we hope we can assist you again at some point in the future.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. No problems at all.Kept us informed with how sale was progressing.
Helen · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you so much for your 5 star review. It was a pleasure dealing with you and hope we can work together again in the future.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Great communication. We use them regularly to find us tenants.
G · 29 November 2021 · Oulsnam Bournville
Agent replied · 25 November 2023
Thank you for this five star review!
★★★★★ 5/5
TrustpilotGreat service no issues
Rating only, no written review.
Mr · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you for your 5 star review and for taking the time to leave us with your feedback.
★★★★★ 5/5
TrustpilotAll Good
A professional, reliable and friendly company. I'm very happy with the service they provide.
Paul · 29 November 2021 · Oulsnam Bournville
★★★★★ 5/5
TrustpilotGood service
Good service, very friendly, thanks for all members of Roberts oulsnam
Nurul · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you for your 5 star review. Customer service is on the top of our list of priorities so we appreciate your feedback.
★★★★★ 4/5
TrustpilotHighly professional estate agents
Rating only, no written review.
Shambuyi · 29 November 2021 · Oulsnam Bournville
★★★★★ 1/5
Trustpilot0/10
I was left chasing for updates, with the agent only ever responding by saying ‘We’ll Covid’ as if that meant I couldn’t be kept informed.She was extremely rude to the point I went the sellers property and began liaising with them directly.When I sell my property I would rather pay a higher fee elsewhere than have to deal with that agent again
Mr · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
I'm sorry you felt that way and appreciate your frustration in your purchase being protracted due to a delay with the probate office which regrettably, we had no control over. I hope you have settled well into your home and wish you every happiness.
★★★★★ 5/5
TrustpilotVery satisfied with the service we got
Very satisfied with the service we got. Would recommend them Thank You Mr K Doherty
Mrs · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you very much for your 5 star review. I hope you have settled into your new home and are happy there.
★★★★★ 5/5
TrustpilotExcellent staff
Excellent staff, explained clearly the options available and any implications, whether in person or over the phone. I would recommend them to anyone selling a house.
Mrs · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you for your 5 star review. Customer service is on the top of our list of priorities so we appreciate your feedback.
★★★★★ 4/5
TrustpilotVery accommodating no problem to how…
Very accommodating no problem to how many times we wanted to visit the property
David · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you for your feedback. I hope you are enjoying your new home. Shelbi
★★★★★ 5/5
TrustpilotReally good estate agents
Rating only, no written review.
Mr · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thank you for your 5 star review. We really appreciate your feedback.
★★★★★ 4/5
TrustpilotVery good and helpful staff
Rating only, no written review.
Mr · 29 November 2021 · Oulsnam Bournville
★★★★★ 5/5
TrustpilotSally Jackson is always helpful and is…
Sally Jackson is always helpful and is prompt with her problem solving and helping with situations and professional at the same time. I feel comfortable approaching her without hesitation
Kausar · 29 November 2021 · Oulsnam Bournville
★★★★★ 5/5
TrustpilotTimely and expert advice offered with…
Timely and expert advice offered with great kindness and understanding. Excellent customer service from all involved. The agent’s local knowledge was detailed, well informed and insightful. I would definitely recommend and would use them again should I have the need.
Customer · 29 November 2021 · Oulsnam Bournville
★★★★★ 3/5
TrustpilotNot the easiest to deal with
Not the easiest to deal with. Have used better estate agents in the past
Graham · 29 November 2021 · Oulsnam Bournville
★★★★★ 5/5
TrustpilotGreat estate agents
Professional and helpful.
Miss · 29 November 2021 · Oulsnam Bournville
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Very patient and understanding. Kept us in the loop and supported us all the way. This included the purchase of our new property too.
Stella · 29 November 2021 · Oulsnam Bournville
Agent replied · 28 May 2023
Thanks for your five Star Review! We were really pleased to help with your move!
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