Trusted Agent profile
Verified
★★★★★
1,093 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Bournville and Barnt Green. Together they have 1,093 reviews on three platforms, rated 4.8 out of 5 overall.
310
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
780
Reviews on Trustpilot
All 2 offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotDebbie and the team at Hagley Road…
Debbie and the team at Hagley Road Office were friendly and professional throughout, achieving a very quick sale at a good price.
Thank you for taking the time to leave us with a five star review, we really appreciate it. All the best.
5/5
TrustpilotExcellent company
Oulsnam Northfield have been amazing during the sale of my father's house. Jessica has provided me with regular updates and communication has been excellent. Would highly recommend this company.
Thank you so much for your 5 star review. Jessica is a valued member of the team and communication we recognise is a key component when selling so we always aim to keep our clients informed. Thank you again for your business and we wish you all the very best in the future.
5/5
TrustpilotProfessional service all round
Needing to relocate for work reasons we contacted Robert Oulsnam and Co for a valuation. From this first visit through to completion of the sale the service we received was excellent. Viewings were handled by the professional sales team and regular feedback was given. I have since recommended them to friends and family also considering selling their houses and will continue to do so.
Thanks for your kind five star review. It was a pleasure to help you and your family move home. We hope you are all settled now and much appreciate the recommendations.
5/5
TrustpilotReally nice staff kept me up to date…
Really nice staff kept me up to date with sale going through recommend them to anyone and reasonable price for sale
Thanks Dean for leaving a 5 star review for our offices. We really appreciate you taking the time to leave feedback and we are pleased to hear you were happy with the service provided.
5/5
TrustpilotThank you to Debbie and the team for…
Thank you to Debbie and the team for the sale of my property.
Thank you so much for your five star review. It is very much appreciated!
5/5
TrustpilotA 5 Star Estate Agent!
They are a very professional and proactive team, I believe they really helped in every way they could to make my move as smooth as possible. I couldn't have done it without them. I appreciate their service so much, a special thanks to Ben and Sarah! I would highly recommend Robert Oulsnam. You will not be disappointed!
Thank you so much for taking the time to leave this 5 star review. We hope you have settled into your new home. Best wishes.
1/5
Trustpilotbad experience
my experience with them (kings Heath ) branch was awful , I lost the property that I had bought in August as STC but they couldn't sell my property that it was promised selling by short time as the manager of the branch told me , we got multiple offer for selling but they didn't do right job .I lost the property and also I paid for solicitor cost and finally noting .......
Thank you for your comments and we obviously regret that you are disappointed with our services.A “subject to contract” sale has now been agreed on your property and hopefully this will now proceed to early exchange of contracts and completion.
5/5
TrustpilotAbsolutely Brilliant!!
I was scheduled to view several properties with various Estate agents. From the start, I was impressed by the first class service I received from Oulsnam; in comparison to the other Agencies.My viewing was arranged by Phoebe, who was delightful, and resulted with me putting in an offer.There was a delay with the Solicitors and I had a deadline. Tim (the Manager) went out of his way to resolve issues. Without his assistance, knowledge and advice I would not of completed on time.Thanks to Phoebe & Tim, I managed to move in within my deadline. I personally recommend Oulsnam and I would definitely use them again.
Thank you so much for your kind review. All the best with the new home.
5/5
TrustpilotA stress free experience
Very happy with the way that Bearwood Oulsnam made selling our house a stress free experience from start to finish. The staff are personable and approachable. Ben was happy to keep communication going between ourselves, the buyers and both solicitors. Advice was good. Would highly recommend.
Thank you for your 5 star review. It was a pleasure to meet you both and we wish you all the best.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish!! Was available at all times for any queries. Couldn’t recommend them enough!
Thanks Paulette for leaving a 5 star review for our offices. We really appreciate you taking the time to leave feedback and we are pleased to hear you were happy with the service provided.
5/5
TrustpilotVery happy with both the rental team…
Very happy with both the rental team and sales team folks over a number of years.
Thank you Michael for leaving a 5 star review for our offices. We really appreciate you taking the time to leave feedback and we are pleased to hear you were happy with the service provided.
5/5
TrustpilotPositive
A quick, efficient and professional service is always what I have received from the company!
Thank you for taking the time to leave us with a 5 star review :) Wishing you all the very best!
5/5
TrustpilotHouse Sale
The staff at the Redditch office were completely involved with the sale of my property from start to finish and worked very hard to see it through to completion.
Thank you so much for your wonderful review and feedback! It is great to hear that you were happy with our service. All the best in your new home!
5/5
TrustpilotSuperb
The team in Northfield were fantastic and very professional in the purchase of my property. I was kept up to date on the whole process by Jessica, she dealt with things superbly and nothing was too much trouble for her.Always quick to get back to me with any queries I had. Thank you to Jessica and all at Oulsnams Northfield.
Thank you for your 5 star review. Customer service and communication are key and high on our list of priorities. We hope you have settled well into your home.
5/5
TrustpilotWhy go elsewhere!
A very professional experienced and committed team.Competent friendly and involved.I cannot praise them enough.The house was sold quickly and without fuss.
5/5
TrustpilotGreat experience
Robert Oulsnam in Northfield sold our house earlier this year. They were very professional and kept us informed every step of the way. I would not hesitate to use them again.
Thank you for your 5 star review which we appreciate. It was a pleasure acting for you and we wish you all the very best.
5/5
TrustpilotNorthfield Branch sale during covid lockdown
I was very happy with the Northfield office in the handling of the sale of my mothers property during the period from late 2020. dispite all the covid restrictions viewings were promptly arranged and updates followed promptly. Although the first Buyer pulled out with no real reason and the Christmas New year period was quiet. A new buyer was found in January and the sale completed in less than a month. Overall the whole valuation and sale went much better than I had expected and all the staff that I had contact with were first class.
Thank you so much for your 5 star review. Covid has created many challenges but we have adapted along the way and are delighted that you were pleased with our service. All the very best to you and your family.
5/5
TrustpilotThank you Alison
Thank you Alison, Natalie , Gary and your team for your professionalism in successfully achieving the sale of my mothers house in very unusual difficult times. I do hope Mr & Mrs Izzard have settled in and enjoying their future life there. Wishing you all A Very Happy Christmas and a successful 2022.Best RegardsLynfa Jukes
Thank you so much Mrs Jukes for your 5 star review. It was an absolute pleasure acting for you and likewise, have a wonderful Christmas and all the best for 2022.
5/5
TrustpilotGreat team at Oulsnams in Bearwood
The team at Oulsnams in Bearwood were very friendly, helpful and efficient in assisting us to sell our house. The service was excellent, and we would not hesitate to recommend them.
Thank you for your 5 star review. It was a pleasure to meet you both, we wish you all the best and hope you have settled well in your new home.
5/5
TrustpilotAll round excellent service buying my…
All round excellent service buying my house!
Thank you for your 5 star review. We are so pleased we were able to help with your purchase and provide you with an excellent service!
5/5
TrustpilotGreat customer service
Having close follow my property status and periodicly to let me know the processing status, great customer service and service provider!
Many thanks for your review, we are delighted you are pleased with the service you received.
5/5
TrustpilotI was kept up to date about the sale…
I was kept up to date about the sale process and the staff were always willing to answer my questions.
Thank you very much for your five star review.
5/5
TrustpilotI have already written a review
I have already written a review, the Company and Staff were excellent in every way
Thank you for your review it was a pleasure to help with your move and we all hope you are very happy in your new home!
5/5
TrustpilotGreat company to work with and friendly…
Great company to work with and friendly staff
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Oulsnam is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Send Oulsnam a message.
Bournville has the most, with 873 reviews rated 4.7 out of 5, followed by Barnt Green with 436.
The two Oulsnam offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.
