Trusted Agent profile

Osborne Heath estate agents in Ascot and Windsor

4.9

★★★★★ Excellent

244 reviews across 2 offices and 3 platforms

Osborne Heath has two offices, in Ascot and Windsor. Together they have 244 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

217

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 2 offices

Trustpilot logo

25

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Osborne Heath's two offices, most reviewed first. Each has its own page.

Latest reviews from every Osborne Heath office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Best Local Caring Agent by far! Very Impressed!!

The Lettings Manager Natalie was very helpful in giving me advise regarding the rental of my flat. Once my current tenants leave, I will definitely be using Natalie. Thank you!

Nigel · 4 February 2023 · Osborne Heath Ascot

5/5

Trustpilot

“I am incredibly impressed with the…

“I am incredibly impressed with the whole team at Weybridge who have been professional and sincere throughout the whole process. It is so lovely in this day and age to work with a company who genuinely care about their clients. I will be recommending them. Thank you, Natalie, Lucy and Virginia, for your continued support and hard work.”

Melanie · 4 February 2023 · Osborne Heath Ascot

5/5

Trustpilot

More than just an estate agent…

When selling your property often your natural thought would be to use a long established agent in your local high street. For us we actually thought a new agent to the area might just have that fresh approach and drive that’s needed to achieve the best result possible in the current market. Osborne Heath gave us exactly that. From the moment we met Natalie, who manages the Weybridge office, we knew we had made the right decision and felt completely in safe hands. Natalie definitely knows the market and also put us at ease like an old friend, which was an added bonus. Once the sale was agreed, we were assigned a sales progressor whom I can’t praise enough. Pam, who we referred to as our ‘other solicitor’, relentlessly kept everything and everyone on track throughout. She would never fail to respond promptly, efficiently and always achieved the end result that was needed; even when obstacles where there. Thank you for everything and wishing you continued success in Weybridge in 2023!

S · 4 February 2023 · Osborne Heath Ascot

5/5

Google

Rating only, no written review.

Colin · 18 June 2022 · Osborne Heath Ascot

5/5

Google

Rating only, no written review.

Lucy · 18 June 2022 · Osborne Heath Ascot

3/5

Google

Well it's an estate agent, what more to say

Pockets · 18 June 2022 · Osborne Heath Ascot

5/5

Google

Kate from lettings was lovely & very professional.

Naomi · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Naomi

5/5

Google

Incredibly professional and supportive throughout. Highly recommended if you are looking for a business that is proactive, pays attention to detail and cares for its customers.PositiveResponsiveness, Professionalism

Raghbir · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Raj, and congratulations on the new property!

5/5

Google

We were kept informed throughout the process. I was actually surprised about how much I was kept informed; they went above and beyond which kept the process to minimal stress levels! Viewings were conducted professionally. Would highly recommend.PositiveResponsiveness, Professionalism

Sally-Anne · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Sally, we hope all is well at the new house!

5/5

Google

Virgina Ayers was absolutely amazing to work with. I felt supported and listened to from day one all the way to completion. Absolute delight. Thank you!

Elinor · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Elinor, and we hope moving day went well!

5/5

Google

A swift and professional service for renting a family home, made all the more pleasant by genuine and lovely staff, for whom nothing was too much trouble. A special thanks to Kate for all her help.PositiveResponsiveness, Quality, Professionalism

John · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you John! We hope moving day goes smoothly

5/5

Google

Sold my house using Osborne Heath and had a great experience throughout. Kyle, Roxanne, Virginia and Lee were all extremely helpful and friendly. I would definitely recommend their services.PositiveQuality, Professionalism

Pete · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Peter, and congratulations. Enjoy the new chapter!

5/5

Google

We recently purchased a property through Osborne Heath and had the pleasure of dealing with Virginia. Nothing was to much to ever ask and she was available on the phone when we needed her and if she wasn't available she left us with the lovely Roxanne. Fantastic service! Thank you 😊

Damien · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Damien and congratulations! We hope you are settling in well.

5/5

Google

We purchased our property in Ascot right at the end of the stamp duty holiday. Once our offer was accepted we were looked after by Virginia Ayers who was brilliant and very friendly. She was keen to ensure we had all the information we needed and checked in with us regularly as she knew we were in a rush to complete. Overall a very positive experience with OH. Thanks Virginia!

Marko · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Marko! We hope you have settled into your new home.

5/5

Google

What a great local company, Roxanne & Virginia were fantastic throughout my whole purchase cycle always keeping me well informed and helping to move things along the chain. They were also great at getting small questions answered quickly without having to wait around for solicitors. Would definitely recommend to anyone looking for a friendly, professional experience. Thank you both!PositiveResponsiveness, Quality, Professionalism

Oliver · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you for your kind comments. We hope you are enjoying your lovely new home!

5/5

Google

A special mention and thank you to Georgie Turner at the Sunninghill branch. We visited two properties that i had chosen on the same day and they wern't right for me. Georgie said 'I will have something in a couple of weeks which i think is just right for you'. She wasn't wrong, she has found me a perfect home which exceeds my super high expectations! She has been brilliant in moving things along and I was right to trust her. Superb understanding of what i wanted and then to make it happen and the property is not even on the market!! A real asset to Osborne Heath. i viewed 25 properties with various agents over a 3 week period and i have to say i have only got this property because of her. Brilliant and would highly recommend. Communication and service has been of a very high standard.

Jags · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Jags, we hope everything goes smoothly and we can get you moved in soon.

5/5

Google

We had an amazing experience with Osborne Heath, Kate was very professional, active and helpful during the whole process. Donna was great at handling all the paperwork in the back office. Highly recommend the whole team especially Kate and Donna! 👍🏻 …

MARIA · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you, Maria. We hope you enjoy living in your new home.

5/5

Google

We had a really positive experience with Osborne Heath. They showed us a beautiful house which we love. A particular thank you to Virginia, who was kind, calm & clearly very knowledgeable. I trusted her and she made what could have been a stressful process a lot easier. We cannot wait to move!!

Boo · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you, we hope everything goes smoothly later this week!

5/5

Google

Great experience, sale just went through today. Osborne Heath were very professional and did a great job dealing with the buyers through some difficult times. I had tried unsuccessfully to sell with a different agent before - the experience with Osborne Heath could not have been more different and they found a buyer in very little time. Highly recommended to anyone in their catchment area.

James · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you, James and congratulations on your sale for yesterday!

5/5

Google

Kyle looked after us for viewings and quickly accommodated a second viewing and meeting the seller which confirmed for us that it was the right property for us. He was fab, straight talking and helpful. Virginia then supported us MASSIVELY in helping me deal with solicitors to get the sale pushed through (within 4 weeks from viewing to moving in!!!) - I was a first time buyer so was getting fobbed off a lot by our solicitors taking ages to do things, without Virginia's expertise and tips we would not have got the house through in the stamp duty window (she honestly saved us tens of thousands because of this). She was always available to speak to and resolved anything she could as quickly as she could. She was a dream. Great, professional service all round - COULD NOT FAULT THEM! We'll definitely sell/buy with osborne heath again. Thank you thank you thank you!

Nina · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you for an amazing review, Nina! We hope you love your new home!

5/5

Google

I had the pleasure of partnering with Osbourne Heath when buying our new house. After many unsuccessful offers on other properties and dealing with some horrendous estate agents, working with Natalie and Virginia was a breath of fresh air. They were both amazing throughout the process and contactable at the drop of a hat. Would highly recommend Osborne Heath to anyone in the market looking to buy a new house :)

Ben · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you for the review, Ben. We hope your are looking forward to moving into your new home!

5/5

Google

Fantastic experience in dealing with the company. Sales support from Kyle was great - He was informative on each property we viewed and worked so that vendor and purchaser got everything they wanted. Post purchase support from Virginia was just as good. She worked hard to liaise between solicitors and clients which helped massively smooth out and streamline the process making it as pain free as possible. With help from the two above we manage to go from viewing to completion in under 10 weeks!PositiveResponsiveness, Professionalism

Oliver · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you Oliver and congratulations! A great effort by everyone involved to beat the Stamp Duty holiday deadline.

5/5

Google

We recently let our home out in Ascot using Osborne Heath. I have been delighted with the professionalism of Sam, Kate and Donna on the lettings team who have between them made the process seamless. We have previously used letting agents to rent a flat we had in London, and we did not receive this quality of service. So we have a good basis of comparison. The rates are very reasonable for the level of service and we also had a huge amount of interest in the house. Osborne Heath found a lovely couple and their daughter to rent the house for a very decent long period. We are very happy in the knowledge our home is in safe hands, with a caring, local agent.PositiveResponsiveness, Quality, Professionalism, Value

Chloe · 18 June 2022 · Osborne Heath Ascot

Agent replied · 17 June 2024

Thank you for your kind review Chloe, and thank you for using Osborne Heath to let your property

3/5

Google

Well it's an estate agent, what more to say

James · 24 October 2021 · Osborne Heath Ascot

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Osborne Heath

Which Osborne Heath office has the most reviews?

Ascot has the most, with 158 reviews rated 4.9 out of 5, followed by Windsor with 111.

Where are the Osborne Heath offices?

The two Osborne Heath offices, by town:

  • Ascot: 11, High Street, Sunninghill, Ascot, SL5 9NQ
  • Windsor: 16 St. Leonards Road, Windsor, SL4 3BU

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