Trusted Agent profile Β· Kent

Oakwood Homes reviews in Margate, Birchington and Herne Bay

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

762 reviews across 3 offices and 2 platforms

www.oakwoodhomes.biz

Oakwood Homes has three offices, in Margate, Birchington and Herne Bay (Kent). Together they have 762 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

567

Reviews on Google

All 3 offices

Facebook logo

4.8 / 5

195

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Oakwood Homes's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Oakwood Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Oakwood Homes office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Don't bother wasting your time to request viewings on a property if you claim any kind of legacy benefits and don't have a guarantor. Was told because I'm in receipt of DLA (for my disabled child) I'd need a guarantor. This was before she even asked for my income, my savings (which I have plenty of) excellent credit, a good landlord reference etc. Just straight up said I wouldn't pass referencing. When I questioned whether they can do that (because it IS discrimination) she said "no because we can still offer you a viewing, you just wouldn't get the property". So it's okay to waste my time but it's not discrimination? πŸ€” She also told me that all local letting agents will have that same criteria as they use the same referencing company - not true and also, i have not needed a guarantor so far because I have a decent income, savings and clear credit.. Just another unethical and immoral letting agent that are part of the housing crisis problem.

Sara Β· 20 February 2024 Β· Oakwood Homes Margate

Agent replied Β· 21 March 2024

Sorry to hear you aren’t happy Sara. We use set procedures to comply with our landlords requests and legislation and sometimes it won’t always work out. Good luck with your future search.

5/5

Google

We were referred to this estate agents by a mutual friend. So, glad they did, the service we have experienced has been outstanding. We were given all the information we required and also given good advice. We would definitely pass on our recommendations to other people.

Sally Β· 20 February 2024 Β· Oakwood Homes Margate

Agent replied Β· 22 March 2024

Rally great to hear Sally - thanks for all your business. πŸ™ …

5/5

Google

Great service, friendly and professional

Integritas Β· 21 January 2024 Β· Oakwood Homes Margate

Agent replied Β· 21 March 2024

Thank you Integritas Management πŸ™ …

5/5

Google

Really great service Adam was really amazing highly recommend

Stephanie Β· 21 January 2024 Β· Oakwood Homes Margate

Agent replied Β· 21 March 2024

Thanks Stephanie so pleased we could help. πŸ™ …

4/5

Google

Helpful, friendly interaction 100%

Carole Β· 25 December 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

Thanks Carole πŸ™ …

4/5

Google

There are stand out members of the team such as Madeline and Kate

Augusta Β· 23 December 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

Thank you Augusta πŸ™ …

5/5

Google

Rating only, no written review.

Daphne Β· 9 December 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

Thank you Daphne πŸ™ …

5/5

Google

Rating only, no written review.

Kenny Β· 9 December 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

Thank you Kenny πŸ™ …

5/5

Google

Oakwood homes have been so great to deal with, I met with a few local agents when looking for a property but these guys stood out a long way for their service. Highly recommended, Craig in particular.

Hannah Β· 9 December 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

So pleased to have been able to help Hannah - thank you πŸ™ …

5/5

Google

They are like the family you never had, always there to help and advise, whatever the questions. Life was and is made easier with Oakwood Homes with you, from initial contact and final fair well. Thank you for taking the time to care. Clive.

Father Β· 9 December 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

Thank you Clive - a pleasure to help πŸ™ …

5/5

Google

Adam, Craig and Suzanne at the Margate branch have been outstanding in their selling of mums house. They were very understanding as this sale was after mum passed away and the whole process from start to finish has been great. We have been kept informed and up to date every step of the way. 9 weeks and 2 days from acceptance of offer to completion! Great job Oakwood Margate.

Sara Β· 9 December 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

Thanks Sara πŸ™ …

5/5

Google

Rating only, no written review.

Alan Β· 30 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

Thank you Alan πŸ™ …

5/5

Google

As a tenant under the care of Diane, our esteemed property manager, I am thrilled to share my experience and express my sincere appreciation for her exceptional management of our property. Diane's unwavering dedication, professionalism, and genuine concern for the well-being of tenants truly set her apart as a remarkable asset to the field of property management. From the outset, Diane has consistently demonstrated a remarkable level of attentiveness and responsiveness to our needs as tenants. Her proactive approach to addressing maintenance requests, her timely communication, and her genuine concern for ensuring our comfort and satisfaction have made our living experience truly exceptional. It is evident that Diane is deeply committed to fostering a positive and harmonious environment for all tenants under her care. Diane's exceptional communication skills and approachable demeanour have made it effortless for me to voice any concerns and seek assistance when needed. Her genuine interest in ensuring that all needs are heard and valued has undoubtedly contributed to a sense of community and well-being within our property. It is clear that Diane not only manages properties but also cultivates a sense of home for those under her care. Furthermore, Diane's swift resolution of any issues that arise, her proactive measures to maintain the property's quality, and her respectful and professional demeanour have consistently enhanced our living experience. Her dedication to upholding high standards of property maintenance and her genuine concern for our well-being have not gone unnoticed, and we are truly grateful for her unwavering commitment to excellence.

Claire Β· 25 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 30 December 2023

Thank you Claire for your comprehensive review. We are so pleased everything has worked out well πŸ™ …

5/5

Google

Rating only, no written review.

Samantha Β· 23 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 22 November 2024

Thanks Sitara πŸ™ …

5/5

Google

Outstanding care no photo of course

Driverless Β· 22 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 21 March 2024

Thanks Clive πŸ™ …

5/5

Google

five stars to Oakwoods all roundPositiveResponsiveness, Quality, Professionalism, Value

Eunice Β· 22 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 19 June 2024

Thanks Eunice πŸ™ …

5/5

Google

I've recently had the pleasure of liaising with Jessye Abbs at Oakwood Homes and felt compelled to leave a 5* review due to her outstanding customer service.

Sophie Β· 21 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 25 November 2023

That’s great to hear thank you Sophie πŸ™ …

5/5

Google

Friendly knowledgeable people, make stressful times that little bit easier

Terena Β· 18 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 25 November 2023

Many thanks Terena πŸ™ …

5/5

Google

Jessye was very polite, professional and knowledgeable.

Ryan Β· 18 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 25 November 2023

Thank you Ryan - good to hear πŸ™

5/5

Google

I have just been accepted to move into our dream home in Ramsgate, I have to say, the level of service provided from staff throughout the process has been amazing, the application and viewing process was extremely prompt and efficient and communication has been excellent, things have run smoothly which is perfect especially during the challenging time of moving home.

Constantine Β· 18 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 25 November 2023

Thank you Constantine - and every good wish for your new home πŸ™ …

5/5

Google

As an accidental landlord living 400 miles from my property in Margate, the lettings team at Oakwood Homes have been a godsend since they took over managing the flat around 5 years ago. Recently my long term tenant moved out of the area, so I liaised with the wider lettings team. They quickly found a new tenant and offered excellent advice on multiple aspects of the process - communicating efficiently throughout. I can't recommend Oakwood Homes highly enough for letting a property in Thanet.

Rebecca Β· 18 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 25 November 2023

Thank you Rebecca - so pleased we have been able to help. Thank you too for your business πŸ™ …

5/5

Google

Nothing was too much trouble for them. They kept us up to date with the sale and chased solicitors when needed.

Vivienne Β· 11 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 25 November 2023

Thank you Vivienne πŸ™ …

5/5

Google

Rating only, no written review.

Anne Β· 4 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 25 November 2023

Thank you Anne πŸ™ …

5/5

Google

Rating only, no written review.

Caroline Β· 4 November 2023 Β· Oakwood Homes Margate

Agent replied Β· 25 November 2023

Thank you Caroline πŸ™ …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oakwood Homes

Which Oakwood Homes office has the most reviews?

Margate has the most, with 677 reviews rated 4.7 out of 5, followed by Birchington with 252.

Where are the Oakwood Homes offices?

The three Oakwood Homes offices, by town:

  • Birchington: 4 Station Road, Birchington, Kent, CT7 9DQ
  • Herne Bay: 128A High St, Herne Bay, Kent, CT6 5JY
  • Margate: Stockwell House, Cecil square, Margate, Kent, CT9 1BD
Has Oakwood Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Oakwood Homes, Margate won Platinum.

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