Trusted Agent profile

Oakwood Homes reviews

4.8

★★★★★ Excellent

182 reviews across 2 platforms

128A High St, Herne Bay CT6 5JY

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Oakwood Homes's Herne Bay office at 128A High St is rated 4.8 out of 5 across 182 reviews on two platforms, including 1 Google review rated 4.0. The 181 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.0 / 5

1

Reviews on Google

This office

Facebook logo

4.8 / 5

181

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.

5/5

Facebook

Kate and Amy have been absolutely incredible from start to finish. So much patience with us, promptly answered any questions we had about the property and made us feel welcomed and valued as prospective tenants. Extremely friendly service. Especially in such uncertain times we are in. Amy was fantastic when finalising the tenancy and the whole process was smooth and easy. I highly recommend the goodlord service used too as it made the process so quick. A* Agents. I look forward to them being our property agents moving forward.

Kerri · 8 July 2020

Agent replied

Thank you for your comments and feedback. Hope the move goes well.

5/5

Facebook

Would highly recommend Oakwood Homes Letting Agents. I have lived in one of their properties for almost 6 months now and nothing is too much trouble for them. Kate was fantastic in dealing with my tenancy sign up. My property manager Toni is also brilliant and is very quick to respond. They work really hard with both the tenants and the landlords to ensure communication is quick and clear. Will certainly stay with them as long as I can.

Lynn · 26 August 2020

Agent replied

Thanks Lynn.

5/5

Facebook

Just wanted to say a big thank you to Amy Davies for her patience and for not giving up on my nightmare referencing, no thanks to an accountant that was allergic to answering the phone or emails to provide us with the last piece of paperwork that we needed I was pestering her and Oakwood like mad because I was worried I was going to lose the chance to get the property, but she always took time out to take my calls and even helped me get all the documents uploaded correctly by doing it herself when technically she didn’t have to, and managed to secure me my property. Friendly and professional from start to finish and I can’t wait to move back to Ramsgate and be in my new place. Thanks again Simon Fisher

Simon · 5 December 2019

Agent replied

Thank you Simon and well done Amy! We appreciate you taking the time to share your experience. All the best with your move.

5/5

Facebook

I would highly recommend Your colleague Alex , via Enquires made to your office by myself I spoke to Alex who was polite and took the time to listen to my needs and searched through the properties available whilst I was on the phone . He then set up a prompt viewing for me . He was very approachable , very friendly and made me feel at ease and he was honest. He was funny and I could tell he was a nice person within a few minutes and that he would genuinely try his best to help me find my new home .

Kirsten · 26 September 2019

Agent replied

Thanks Kirsten for your feedback. Hope your move all works out well.

5/5

Facebook

I literally don’t have words to describe how wonderful and seamless my experience has been with moving to Oakwood and re-renting my property. It went from a trashed apartment, whilst being managed by another agent, to Kate taking me on, lending me a wonderful handy man, one viewing and a new tenant in around a week! Literally nothing is too much trouble and a huge shoutout to Kate and Amy for calming my nerves and being so brilliant!

Jenny-Ann · 31 August 2018

Agent replied

Thank you for the feedback. We are delighted to have been able to help!

5/5

Facebook

The support and help that i have received in the progression of applying for a flat has been fantastic. They have always been willing to help and answer my questions no matter how many times i have phoned and emailed them. All the staff i have been polite, kind and very helpful. Would definitely recommend Oakwood Homes to anyone. A special thank you to Kate, Daisy and Amy for their support throughout the process :)

Kayleigh · 30 January 2020

Agent replied

That's great to hear - thank you for your feedback Kayleigh

5/5

Facebook

Oakwood homes are a great estate agents and have helped me and my family so much I would like to say a huge thank to Kate for the help that you have given me my family I would defiently recommend oakwoods to anyone that is looking to move all the staff are so friendly and helpful, a huge thank you to Kate for all the help you lve given us

Sarah · 25 November 2019

Agent replied

Thanks Sarah Jayne hope you’re move goes well.

5/5

Facebook

I could not recommend Oakwood Homes Estate Agents enough, I mainly dealt with Alex during our property hunting journey and he made the process painless and very straight forward. I also spoke to Rachel and Daisy and overall I couldn’t have had better help or customer service. Would definitely suggest anyone who wants to rent/buy in the Thanet area to get into contact with them. Thank you so much

Madison · 2 March 2020

Agent replied

Thanks Madison hope your move all goes well

5/5

Facebook

We are due to move into our rental property tomorrow, and i must say the team at Oakwood homes have been exceptional. Stacey showed us several places until we found the perfect one for us, she really is a credit to you! And Amy made the application process so easy for us. Many thanks guys i cant recommend you enough you have restored my faith in estate agents!

Hannah · 29 April 2019

Agent replied · 24 June 2023

Thank you Hannah and good luck in your new home!

5/5

Facebook

Very difficult circumstances at present with the Government's Lockdown still very much in place, yet, Kate was absolutely amazing in helping us acquire our dream home. From walk round video to fast response via email and phone the process was made very easy and stress free. It's very easy for me and my Wife to give Kate, and Oakwood Homes a firm recommendation. Thank you!

Chris · 14 April 2020

Agent replied

That's great to hear thanks Chris. Well done Kate!

5/5

Facebook

From the valuation through to when our tenant moved in, the entire experience was easy and worry free. Having worked in the property sector myself for 16 years, I found everyone to be extremely professional and experienced, leaving us to feel in very capable hands. A big thank you to Kate, Amy & Claire for all their help in securing an amazing tenant. We wouldn’t use anyone else!

Hannah · 12 October 2018

Agent replied · 24 June 2023

Thanks Hannah for your feedback - we're glad everything worked out well and appreciate being able to help. Well done team lettings!

5/5

Facebook

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Bandile · 19 June 2022

5/5

Facebook

We are currently in the process of buying a property through Oakwood Homes. Our estate agent Georgina Armer has been fantastic! She has been at the end of the phone every time I have a query or a problem. Nothing is too much. We would definitely recommend Oakwood Homes, moving is stressful enough so its great to have support with each step.

Cally · 21 August 2018

Agent replied

Thanks for the great feedback Cally - hope the purchase all goes well!

5/5

Facebook

Can't thank Kate and Oakwood Homes enough! So grateful for all of the help Kate has given me, really going above and beyond during these difficult times. Pretty tough finding that you need to choose a rental flat from lockdown, but with Kate's help, am now really looking forward to a new home! Many many thanks

Bex · 7 May 2020

Agent replied · 25 November 2023

Thank you Bex - that's great to hear. Glad we were able to help!

5/5

Facebook

We sold our home with Oakwood Homes and have just exchanged on our new home with them. They have been absolutely outstanding - really helpful and efficient. Finally we have a decent estate agency in town who are honest and genuine. Particular thank you to Debbie who has been our sales coordinator - top marks all around!

Lydia · 22 November 2019

Agent replied

Thanks for your comments Lydia - we appreciate the opportunity to have had your business. Good luck in your new home.

5/5

Facebook

Georgina was fabulous as my contact point while I was looking for a property. Really taking on board what I was looking for instead of trying to sell something to me, professional and reliable in the information she gave and her follow through. The best I've had contact with - sadly not my agent in the end.

Vanessa · 3 April 2019

Agent replied

Thanks Vanessa for your lovely feedback. We wish you well with your future plans - please call us if you need any further help!

5/5

Facebook

Big thank you to the Oakwood team for selling my house. I tried another agent first but found them to be very corporate and lacking the personal touch and failed to sell . Oakwood were very professional throughout, not as expensive as other agents and they delivered. Thank you to Darren, Craig, Adam, and especially Debbie.

Phil · 9 July 2019

Agent replied

Thank you Phil!

5/5

Facebook

ive use oakwood home for a while now, Ethan has been very helpful with Advising me on what Properties would be best for my family. Been a pleasure to know my search is in safe hands and Will keep using him due to the outstand work his done for us.

Leah · 8 June 2019

Agent replied

Thanks Leah hope you get sorted soon.

5/5

Facebook

The service I have received from Oakwood homes has been impeccable. Both Ethan and Daisy were polite, friendly and professional, I couldn't have wished for a better service. Both agents have kept me updated throughout and made me feel like a valued customer. I would highly recommend using Oakwood homes.

Anthony · 19 January 2019

Agent replied

Thanks Anthony great to hear! Hope your move goes well.

5/5

Facebook

From start to finish Lorraine made our journey really smooth and completed really quickly. We found a house for rent that we liked and we had pretty much signed agreement within a week. Nothing is ever too much trouble. We would highly recommend Oakwood Home .

Justine · 29 August 2020

Agent replied

Thanks Justine hope all goes well.

5/5

Facebook

,Kathryn wood@ Oakwood homes Ramsgate is awesome .can't thank her enough for going above and beyond her duty in assisting with my son's purchase .we exchanged today and are very grateful to this amazing lady and team .PLEASE HELP get this message to herthankyou from L.wrightP wright.J hills .Ramsgate

Louise · 30 November 2018

Agent replied · 24 June 2023

Thank you Lou for taking the time to pass on your kind words. We will make sure Kathy and the team know. Hope your son settles in well!

5/5

Facebook

We just want to say a big Thank you to Debbie Twaites who did an amazing job keeping us informed if the progress of our sale. Debbie's Communication was above & beyond at a very stressful time. Thank you so much

Elizabeth · 10 April 2021

Agent replied

Sorry Debbie Thwaits

5/5

Facebook

My experience so far with Oakwood Homes has been a positive one. Every member of staff - particularly Amy who I have been dealing with the most - have been very friendly, polite, professional and helpful. Communication has been great at every step of the way

Jodie · 9 April 2019

Agent replied

Thanks for your comments Jodie - we hope your move all goes well.

5/5

Facebook

A friendly and helpful team who have been great throughout our buying process. Sincere thanks to the whole team with special mention to Georgina Amer who has been so patient with us over many months and helped us to find the right place.

Brenda · 19 March 2019

Agent replied

Thanks Brenda for your comments - hope your move all goes well!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Oakwood Homes

How many reviews does Oakwood Homes have?

Oakwood Homes's Herne Bay office has 182 reviews across two platforms: 1 on Google, 181 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Oakwood Homes's rating?

Oakwood Homes is rated 4.8 out of 5 across all 182 reviews, and 4.0 out of 5 on Google from 1 reviews, checked 9 October 2026.

Where is Oakwood Homes's Herne Bay office?

Oakwood Homes, 128A High St, Herne Bay CT6 5JY.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.