5/5
Rating only, no written review.
Agent replied
🙏 …

Trusted Agent profile · Kent
★★★★★
766 reviews across 3 offices and 2 platforms
Oakwood Homes has three offices, in Margate, Birchington and Herne Bay (Kent). Together they have 766 reviews on two platforms, rated 4.7 out of 5 overall.
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Oakwood Homes's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakwood Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
🙏 …
5/5
Rating only, no written review.
Thanks Danny 🙏 …
1/5
Unprofessional
😮 …
4/5
Helpful and knowledge.
Thank you Mrs Miller. 🙏
1/5
Bad service to tenants.
That’s disappointing to see Paula and at odds with our other reviews? Our team will be in touch.
5/5
Adam at Oakwoods has been really helpful and they seem genuinely interested in helping you to sell and buy.
Great to hear thanks Kate 🙏
5/5
I'm very happy with professional approach and extremely quick turnaround. Highly recommended!
Thanks Alex 🙏
5/5
They were really communicative and just all around a great estate agents!
Great to hear thanks Maddy
5/5
Best place to rent from. All the staff members are lovely, friendly, answer all questions and really guid you through the process of everything. 10/10, 5 stars, the lot!!
So happy that you are pleased! Thanks Grungy 🙏 …
5/5
Professional from begining to end. Highlt recommend. Best experience we've had with any letting agency.
Thanks Kerry 🙏
4/5
I think the agents themselves are great, friendly, hardworking. However the process which I would assume top management has created is not good. Livestream viewings of properties happen during working hours, or just before 5pm on a Saturday so I couldn't call after that particular viewing due to the office closing and then being full on at work come Monday. Luckily my mum was able to call and offer on a property for me, but if she was not available it would have been a real problem. I think this could be an unfair issue for many working tenants, and perhaps this current process needs to be reconsidered. Can there not simply be an online application that tenants fill in and then the agency gets back to them if the landlord wants to accept them?? I don't have time to be taking out half an hour at a time several times a week at the moment *during the working day* for livestreams and multiple phone calls. Like I've said, this is not a reflection on the staff themselves as they have been fab.
Thanks for your comments - we are always reviewing our processes to improve user experience and engagement, so your situation will be looked at.
5/5
oakwood home helped us find our new home so quickly. Alex and tobias were fab. Even with a few obstacles they still stayed patient.
5/5
Mrs Kimberly Louis is wonderful! She helped me get my first profit . She made the entire process smooth and I felt completely supported after investing the minimum of $1000 she made over $10,500 for me in a week . I highly recommend her to anyone who’s planning on joining the crypto currency market . Contact her Email: kimberlylouis110@gmail.com Or WhatsApp: +18145590560
5/5
As a buyer my experience was over all really good. I wouldn’t hesitate to recommend Oakwood Homes and their employees. Buying a home is always stressful, and during covid unbelievably so. My first contact was honest and reliable, and kept her word. The agent that showed me around the home was also very helpful and honest. The progression agent turned out to be the most communicative and helpful person to push the sale through to completionPositiveResponsiveness, Quality, Professionalism
Thank you Sarah 🙏 …
5/5
Rating only, no written review.
Thanks Boglarka 🙏 …
5/5
We had a great experience with Oakwood Homes. The team members who dealt with us were friendly and professional throughout. Thoroughly recommend them.
Really good to hear - thank you Carrie and all the best in your new home. 🙏
5/5
Rating only, no written review.
Thanks Daniel 👍 …
5/5
Excellent service. Highly recommend.
Thanks guys - we really appreciate it. Hope all goes well 🙏
5/5
We have just purchased a house with Oakwood homes. The whole team have been fabulous throughout. Couldn’t have asked more of them nothing was too much trouble. Thank you to the team at Birchington, highly recommended.
5/5
Without the help from the team at Oakwood Homes I believe we still wouldn't have completed on our property, a great team effort.
Glad we got there Scott! We all hope you are very happy in your new home. 🙏 …
5/5
If it wasn’t for Craig’s diplomacy and dedication to getting my very tricky purchase over the line, we would have lost what is turning out to be a perfect home. I would totally recommend Oakwood Homes.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Cathy - glad we have been able to help. And thank you for your review ⭐️
4/5
Very impressed with the friendly, helpful and efficient service. The team were always on hand to quickly answer and queries and provided excellent support and customer service during the stressful time of trying to find a flat to rent. Would definitely use them again and would recommend to others.PositiveResponsiveness, Quality, Professionalism
Thanks Edwina 🙏 …
5/5
I received such a lovely experience with Oakwood homes. Very polite, helpful and really made me feel at ease through accepting my new home and doing all the paperwork. Especially at these most difficult and stressful times due to the pandemic. I would highly recommend this company to absolutely anyone possible, as they were not rude, they were polite and I often had a laugh with them too. Very professional, and understanding. I had Alexander Baker and he has been a miracle worker for me as I stupidly turned down a property I got accepted for having changed my mind he was able to really get in there and change it all for me. And for that me and my son will be forever grateful as we now have our forever home and can start our new chapter of our life’s. And that’s all thanks to Oakwood Homes mainly Alexander Baker who is a huge credit to the company. Thankyou once again. And if you want to look for your new home to rent, buy or sell, then olio no further as you’ll not be let down here.PositiveResponsiveness, Professionalism
Thanks Sinead - we hope you are happy in your new home! 😃 …
5/5
Even though our purchase fell through, I still wanted to leave a positive review. I feel the level of service we received from everyone, but specifically Anita and Adam at the Margate branch, was exceptional. Lovely, professional and knowledgeable people who went out of their way to be helpful and timely in their communications.PositiveResponsiveness, Quality, Professionalism
Thanks Jane that’s great to hear - hope you have settled in well?
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Margate has the most, with 681 reviews rated 4.7 out of 5, followed by Birchington with 252.
The three Oakwood Homes offices, by town:
Yes. In The Trusted Agent 2026 awards: Oakwood Homes, Margate won Platinum.
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