Trusted Agent profile · Kent
★★★★★
766 reviews across 3 offices and 2 platforms
Oakwood Homes has three offices, in Margate, Birchington and Herne Bay (Kent). Together they have 766 reviews on two platforms, rated 4.7 out of 5 overall.
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Oakwood Homes's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oakwood Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Oakwood Homes and its branches won ESTAS awards in two years, most recently 2025.
ESTAS winners in two years, the group and its branches: 2025, 2023.
2025 1 Best in Postcode ESTAS 2025 winners
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHaving been an agent myself for nearly 20 years, I have found Oakwood Homes to be extremely professional and knowledgeable, they have always surpassed my expectations. The customer service offered by all the team is exceptional and there just isn't any other agent I would feel confident using for our Ramsgate properties.
Thank Hannah 🙏 …
5/5
GoogleAbsolutely outstanding work from the team at Oakwood Homes. We purchased our first home with them & they kept us fully up to date with everything going on with the property & facilitated several viewings. I wouldn't hesitate to recommend them for anyone buying or selling.
Thanks Rupert much appreciated 🙏 …
5/5
FacebookFantastic estate agents with great customer service and really good rates.
Thank You Tia for your comments! From all the team at Oakwood Homes
1/5
GoogleThe tenancy team are very unhelpful and rude. A tenant for three years, had my property manager changed with no notice whatsoever only found out once they had left. Then had multiple rude encounters with my new property manager. Even after leaving simple phone calls were answered rudely and incredibly unprofessional especially as the new property manager is someone we never even met. No care whatever upon leaving. No follow ups given and no phone call to check the progress of our move and our needs (ie cleaners gardeners etc). Not present when handing keys back and when calling to arrange collection of post the property manager was extremely rude and dismissive as though we were no longer her issue. Told post was re diverted to new address, yet when calling to check the status of that it had been returned to sender. We were blamed for poor the work by their own workmen during our tenancy and we’re also initially billed for one sock being left in the property upon end of tenancy. Huge lack of communication with staff and lack of interest in the people paying for their services. Wouldn’t return under any circumstance #jokewoodNegativeResponsiveness, Quality, Professionalism, Value
Hi Evie - We are very sorry to hear this as it is far from the service we deliver as can be seen from all our other reviews. Someone will be in touch today to see what’s gone wrong and what we can do to help.
5/5
GoogleWhat a thorough and extremely professional company! They ensured throughout the entire process that I was kept fully up to speed and everything done with such efficiency. This was my first experience with Oakwood Homes and I can ensure you I’d never look elsewhere in the futurePositiveResponsiveness, Professionalism, Value
Thanks Dan - we hope your future plans all work out well 🙏 …
5/5
GoogleRating only, no written review.
👋 thanks Pawel …
5/5
GoogleRating only, no written review.
Thank you Hayley 🙏 …
5/5
GoogleRating only, no written review.
Super - thanks Chris! 🙏 …
5/5
GoogleRating only, no written review.
Thank you Gary 🙏 …
5/5
GoogleRating only, no written review.
Thanks Jordan 🙏 …
5/5
GoogleI can recommend, without hesitation, Oakwood. They got me a great price, and the entire process was professional and pain free. Special thanks to Darren Gedge and Amie Stillwell.
Great! Pleased we could help Cameron - thank you 🙏 …
5/5
GoogleBrilliant estate agents, friendly professional staff
Thank you Diane
5/5
GoogleWould recommend everyone is so helpful & it’s the best estate agents
Thanks Danika hope your move all goes well 🙏 …
5/5
GoogleWe had tried selling our public house in Margate through several different vendors and even tried selling at auction but to no avail, then the pandemic hit. We had been recommended to use Oakwood Homes by a friend and he gave us Andrew Dickinson's number. Selling a public house during a pandemic which had severely impacted the hospitality trade seemed to us an impossible task . Andrew was very confident and explained his marketing strategy to us, he reassured us that with the correct targetted marketing that he could sell it for us. After it was advertised we had several viewings and had two offers (all this during the pandemic!) We cannot thank Andrew enough for his professionalism and his expertise within property markets. Selling our pub in a pandemic, we still can't believe it. We would thoroughly recommend Andrew and Oakwood homes to anyone wanting to sell,buy or rent either commercial or residential properties. Carl and Nancy
🙏 …
5/5
GoogleWe have just completed the purchase of our first property and couldn’t speak more highly of Adam Spickett And Aimee Stillwell. They have both kept us in the loop throughout our purchase, and have continuously pushed for the sale to complete in the quickest time possible. Thanks you both very much. Thanks, Dhiren & Jess
So pleased to hear - thanks Dhiren 🙏
5/5
GoogleExcellent service. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks guys - we really appreciate it. Hope all goes well 🙏 …
5/5
GoogleA very pleasant and helpful experience.PositiveResponsiveness, Professionalism
Thanks Marc - hope all goes well 🙏 …
5/5
GoogleThe letting team at Oakwood are great!PositiveResponsiveness, Professionalism
So pleased you are happy - thanks Sally! 🙏 …
5/5
GoogleAll staff were very curtious, professional and knowledgeable.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Robbie 🙏 …
5/5
GoogleLovely staff so helpful and very informative. Would highly reccomend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mercy - hope your plans all work out OK. 🙏 …
5/5
GoogleDid everything they could to speed up my buyers solicitors, always on the phone to answer questionsPositiveResponsiveness, Professionalism
Thanks Sam - sorry it took so long but we got there in the end! Hope you’ll be happy in your new home 🏡 …
5/5
GoogleEvery member of staff I have had dealings with have been very professional. Highly recommend this companyPositiveResponsiveness, Professionalism
That’s really great to hear - thanks for taking the time to leave a review 🙏 …
5/5
GoogleFantastic working with Oakwood, from viewing to buying they were there. Highly recommend buying through them .PositiveProfessionalism
Great to hear - thanks Rachel 🙏 …
5/5
GoogleOakwood homes are very welcoming, professional, great customer service & responsive.
Thanks Layla - great to hear! Hope your move all goes well.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Margate has the most, with 681 reviews rated 4.7 out of 5, followed by Birchington with 252.
The three Oakwood Homes offices, by town:
Yes. In The Trusted Agent 2026 awards, Margate won Platinum. At the ESTAS 2025 awards its branches won 1 Best in Postcode award. The group and its branches also won ESTAS awards in one earlier year.
Tell us what you need and up to 3 trusted local agents will be in touch.
