Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleTruly mazing experience!
Finding a place and moving is never easy, especially in these current times. However, with Oakwood I experienced the most professional and efficient service. Daniel Moore took care of our practice and from day one he has been an incredible professional with fantastic customer service and a contagious positive attitude.
Nothing but great things to say about Oakwood Estates Datchet, highly recommend it to anyone. (keep up the great work)
Daniele · 15 June 2021 · Oakwood Estates Datchet
★★★★★ 5/5
GoogleOakwood were very helpful in navigating all the twists and turns in the house buying journey. They took the time to understand what we were looking for and provided useful suggestions for houses that fit our criteria. When we were managing the conveyance process, Elaine was always there to make sure it was dealt with in a friendly way with the vendor.PositiveProfessionalism
James · 15 June 2021 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thank you James for sharing your feedback. Elaine is delighted to receive your comments and that all worked out well. We wish you all the best with your new purchase. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleChose to use Oakwood to rent out my flat long term and I couldn’t recommend their company highly enough. My flat rental was overseen by Dom Darley who made the whole experience extremely straight forward from start to finish. Dom and Oakwood went out of their way to get everything sorted in time for new tenants to move in quickly. I am very happy with everything they did for me and I would happily recommend them to anyone.PositiveResponsiveness, Professionalism, Value
Andrew · 15 June 2021 · Oakwood Estates Datchet
★★★★★ 5/5
GoogleFor our first time renting through an agency we were blown away by the professionalism and how the agent helped us through the whole process. We went for a viewing and the agent helped us close a deal with the landlord within an hour and a half, the tenant portal was set up with all the information we could have needed and we began the process then moved in just this weekend gone.
We didn’t have to worry about anything!
A huge thumbs up and a big thanks to Dominick and Daniel for always responding and helping us stay at ease throughout.
Will definitely be recommending Oakwood Estates and using them again.PositiveResponsiveness, Professionalism
Kai · 15 June 2021 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Kai thank you for your feedback. Your comments have been passed over to Dominick and Daniel who said that they were pleased to be able help make your first rental experience through an agency a positive one. We wish you all the best in your new home. Yours sincerely, Elle Godfrey - Marketing Executive
★★★★★ 5/5
GoogleWe recently sold our house through Oakwood Estates and we would like to mention how pleased we are with Kane Barber More who helped us through every step. He kept us calm during a difficult move and dealt with solicitors and other involved parties in a completely professional manner. He went out of his way to help and kept us informed during a stressful time. We would highly recommend his services and could not have got through it without him.
KarenPositiveProfessionalism
Karen · 15 June 2021 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thank you for leaving this review Karen, Your feedback was passed over to Kane Barber who was delighted to have received such plaudits. We are glad to hear of your positive experience and wish you all the best with your future endeavours.
Yours sincerely
Elle Godfrey
Marketing Executive
★★★★★ 5/5
YellWonderful team!
Outstanding team to work with. Good skilled listeners and negotiators, with very in-depth knowledge of the local markets. Without doubt, I would seek them out immediately for any upcoming property transaction in the future. The process was flawless, and Oakwood Estates Agents did everything what a professional agent would do. Special thanks to Elaine who did a great job all along until the deal was finalized and the final documents were forwarded to the Solicitors. Thanks to Oakwood Estates Agents Wonderful team! Mihail Florin Gavrila Solicitor, Advocate
MihailflorG · 5 June 2021 · Oakwood Estates Datchet
★★★★★ 5/5
FacebookI have just completed my purchase via Oakwood Estates. I can honestly say they are very professional and a pleasure to work with. I dealt with the Sales Manager Chris and I have to say he is asset to the business and true professional (needs a pay rise for his hard work).
My future purchases and sales will all be going through Oakwood.
Regards
Dal Badial
Dalvinder · 30 November 2020 · Oakwood Estates Datchet
Agent replied · 22 February 2025
Avoid them with all 💲
They are professional thieves and they will find any way to screw your life
★★★★★ 5/5
GoogleAdam has gone out of his way to help me find a property. He is incredibly helpful and happy to help wherever he can. He is worked hard for me and always answers any questions I have. He is incredibly professional and I will be recommending Oakwood Estates to everyone I know .PositiveResponsiveness, Professionalism
Andrea · 25 August 2020 · Oakwood Estates Iver
Agent replied · 16 June 2024
Dear Andrea,
Thank you for your 5* Review we hope to work again with you in the future
Kind regards
Elle Godfrey
★★★★★ 4/5
GoogleRating only, no written review.
Seba · 25 August 2020 · Oakwood Estates Slough (39 High Street)
★★★★★ 5/5
GoogleRating only, no written review.
Oscar · 25 August 2020 · Oakwood Estates Slough (39 High Street)
Agent replied · 24 August 2024
Many thanks for your 5 star review
★★★★★ 1/5
GoogleFirst time he moved the meeting -ok. But on the appointment, which two of us agreed on, he didn't came. I was waiting half hour but nobody even called me. Rude
Daniel · 25 August 2020 · Oakwood Estates Slough (39 High Street)
Agent replied · 24 August 2024
Thank you for your review, however we can see from your applicant card that you spoke to a member of the lettings team today and it has been agreed that this property viewing has been rescheduled for 5pm today. We hope this concludes the matter and apologise for any inconvenience.
★★★★★ 2/5
GoogleSo let me tell my experience with Oakwood estates, on 26 dec I was viewing property for which I left holding deposit of 173 pounds, on 28 dec I was informed that landlord pulled out from offer and I was offered to look into other current offers offered by Oakwood estates, but there was nothing in which I was interested so on 30 dec I contacted agent who was showing me property and I requested my money back, 2 January still nothing no money back, so I called Oakwood estates office and I was advised to give my bank details as my agent never even asked for them but he told me that it will take 3 working days (off course), ever since then I’m calling every day and asking for my deposit back! And every time I’m being told that someone has to sing it or it’s being currently processed, today on 7th January I called today and was advices that refund gonna be back by midnight and that I gonna receive email with confirmation , overall been tossed around like a little kid maybe it’s just me being unlucky who knows
Tomasz · 25 August 2020 · Oakwood Estates Slough (39 High Street)
Agent replied · 24 August 2024
Thank you for your review. After investigating your file, I can see that the landlord had accepted your offer and then decided to proceed with a private offer he had received from a family friend. As there were no contracts signed, unfortunately the landlord was able to do this. As you suggested, we did offer you alternatives however there was nothing suitable. Our refund process can take up to 7, 10 working days due to the security checks that we have to abide by. I am pleased to confirm that this issue was resolved back in January.
Yours sincerely
Kane Barber-Moore
Area Lettings Manager
Oakwood Estates
★★★★★ 4/5
GoogleIt took a while before things started happening but eventually got the ball rolling. The only down side was when i picked up the keys, I ended up getting the wrong ones. Fortunately I had a car and could drive back but in any other situation I would've had to travel by public transport. Other than that the service has been good, friendly and helpful.
Natascha · 25 August 2020 · Oakwood Estates Slough (39 High Street)
★★★★★ 5/5
GoogleWe went through Oakwood Estates to sell our house once lockdown began to ease and Edward was brilliant at getting plenty of people round (all PPE'd) to view, we accepted an offer and Edward kept us informed all throughout the proceedings. We found him to be very professional, personable and completely trustworthy in everything he told us. Would highly recommend him and Oakwood to anyone to use.PositiveResponsiveness, Quality, Professionalism, Value
Lynda · 25 August 2020 · Oakwood Estates Slough (39 High Street)
Agent replied · 24 August 2024
Hi Lynda. Thank you for taking the time to review our business. You’ve been a pleasure to work with and we wish you the best of luck with your move. Thank you for choosing Oakwood Estates.
★★★★★ 3/5
GoogleRating only, no written review.
Stephanie · 24 August 2020 · Oakwood Estates Datchet
Agent replied · 23 August 2024
Dear Stephanie, we are sorry to see you have left us a 3 star review . Please email me directly to elaborate on any issues or feedback you have Elle.godfrey@oakwood-Estates.co.uk
★★★★★ 1/5
GoogleTerrible customer service. Wouldn't take the time to explain any of the process properly. Terrible experience overall, we ended up pulling our house off the market.NegativeResponsiveness, Quality, Professionalism
Ruth · 24 August 2020 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Dear Ruth.
Firstly we are sorry to hear that you were not impressed with the overall service.
However looking into this sale in further detail I can see that your property in Old Windsor was marketed from July 2019-November 2019 and in that time Oakwood Estates conducted 12 viewings, generated 3 offers, of which 2 of these were accepted. On 25/11/2019 you informed us you would like to terminate the sale despite the fact we have a proceedable buyer who was in the process of his mortgage application.
I am unsure on this occasion of what more we could have done as it was by no fault of our own that the sale was terminated. Effectively we delivered on what we had promised from the start - a proceedable buyer willing to pay an acceptable price for the property.
We wish you the best of luck with you future endeavours.
Kind Regards
Oakwood Estates Sales Team
★★★★★ 5/5
GoogleKane and Daniel from Datchet branch were excellent and extremely helpful, went above and beyond to provide advice and info with great customer care.PositiveResponsiveness, Professionalism
Kiran · 24 August 2020 · Oakwood Estates Datchet
★★★★★ 5/5
GoogleMe and my boyfriend had a fab experience renting out 1st home togeather. Dan was amazing and was so helpful, always at the end of the phone or email! Would highly recommendPositiveResponsiveness, Professionalism
Tasha · 24 August 2020 · Oakwood Estates Datchet
Agent replied · 14 June 2024
Thank you for your 5* review. We look forward to working with you again
Kind regards
Elle Godfrey
★★★★★ 3/5
GoogleRating only, no written review.
Joanna · 17 June 2020 · Oakwood Estates Iver
★★★★★ 5/5
GoogleRating only, no written review.
Akram · 17 June 2020 · Oakwood Estates Iver
★★★★★ 5/5
GoogleThe agents and staff at Oakwood Estates are prompt in responding to our needs and questions and always greet us with a smile and kindness.
Rhett · 17 June 2020 · Oakwood Estates Iver
★★★★★ 5/5
GoogleRating only, no written review.
Barnabas · 17 June 2020 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you for taking the time to leave us a 5 star review Barnabas, You had dealings with Jodie, Kane and Chantelle. All members are delighted that you had a positive experience and we would be more than happy to assist you with any of your property requirements in the future.
Yours sincerely
Leanne McCarron
Customer Services
★★★★★ 5/5
GoogleExtremely professional, helpful and nothing too much trouble ! Thank you for all your help.
ULTRA · 17 June 2020 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Always a pleasure for us to assist you.
Thank you for your feedback.
Yours sincerely
Leanne McCarron
Customer Services
★★★★★ 5/5
GoogleOverall we had a very good experience. From price negotiation to completion, Oakwood Estates were a good relay between the vendors and us. I can definitely recommend their service.
Wynand · 17 June 2020 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thats really helpful feedback Wynand
Good Communication is paramount so I'm glad we are up to your expectations. I will pass this on to the Team.
Yours sincerely
Leanne McCarron
Customer Services
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