Trusted Agent profile

Oakwood Estates estate agents in Iver, Slough, Datchet and 1 more

4.8

★★★★★ Excellent

1,928 reviews across 5 offices and 4 platforms

Oakwood Estates has five offices, in Iver, Slough (two offices), Datchet and Maidenhead. Together they have 1,928 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 5 offices

Facebook logo

4.3 / 5

11

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

All 5 offices

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Our offices

Oakwood Estates's five offices, most reviewed first. Each has its own page.

Latest reviews from every Oakwood Estates office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

We have been renting a property in Burnham since December 2021. The dryer has not been working properly since we moved in, we were told some hand movements inside the barrel would do the trick, maybe it’s a magic trick? In may 2022 we requested for this to be repaired again with little hope, we were told that we would get a new dryer. It is now mid July and we are still waiting patiently as the year goes by. This is just one of many things that have taken a period of time to resolve with Oakwood estates, I could go on. There has been very little communication unless I send an email first regarding progress. I was told that someone was coming to install the new dryer a few Wednesdays ago, I took a day off work and nobody turned up. When I asked the agency about this, they responded by telling me that I wasn’t home. Come on guys, at least communicate that whoever was supposed to come, couldn’t make it for whatever reason…. I mean if we are starting to lie about things, Is the dryer even ordered Kate? I do get my payment reminders on time every month though.

Farah · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Dear Farah Our contractor reviewed this issue on 10th November 2021 which was at the start of the tenancy and was able to get the machine working. The contractor showed you how to operate the machine and you were confident that you would be able to manage moving forward. In the meantime, the contractor made a considerable effort to source a new machine. The machine is an integrated model, which has since been discontinued and an unusual size and therefore not easy to replace. Following the onsite instructions provided by the contractor we did not receive any further communication from you until 7th May 2022 when you alerted us that you were unable to use the machine. Once we were made aware we opted to instruct a second contractor to take a look at the machine and get another perspective. This contractor advised a replacement was best, but also advised it would be unlikely we could find one in the UK to fit within the allocated space. Oakwood Estates immediately contacted and advised the Landlord who sought help from a kitchen installation team who are able to get appliances from abroad. A machine was promptly ordered, however due to the lengthy distance it would have to travel we were advised the shipment would take around 4 weeks. The machine arrived and delivery date was scheduled for the 29th June 2022, however the installation team advised that no one provided access on the pre-arranged appointment. We are now waiting on availability to re-schedule a further installation date. We have been transparent and communicated this to you at all times and therefore do not feel that the negative review is a true reflection of our service considering the difficulties met to fulfil your request. We have worked relentlessly to try and obtain a solution. Please note that despite taking the property as seen on the viewing, we met your additional requests to re-decorate the rooms throughout which was a kind natured gesture from the landlord and one which we supported you on. We will continue to work towards a resolution, which we hope will be soon. Yours sincerely Oakwood Estates Property Management

5/5

Google

Jodie Joel is a lovely sales negotiator, she was very polite and showed me and wife property very well. We were a few minutes late but she was still very polite and happy. Oakwood Estates is very professional estate agent

Vijay · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Dear Vijay. Thank you for your review. We are very appreciative of the level of professionalism and service Jodie continues to produce and feedback like this is great to hear. Oakwood Estates Customer Services

5/5

Google

Would thoroughly recommend Oakwood when buying a home. Laura was absolutely amazing in keeping the process moving forward and her communication was brilliant. As a first time buyer, she made the process very clear and I'd happily deal with her again

Pavan · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you so much for this review, we look forward to working with you again in the future. Kind Regards, Alice (Marketing Assistant)

5/5

Google

Frankie was absolutely brilliant and went over and above to ensure that we were kept up to date, moved things along when required and was extra helpful in what can be a very stressful time. She was respectful to our home and clearly knows the industry. Frankie is a credit to Oakwood and I would recommend her to anyone.PositiveResponsiveness, Professionalism

Leanne · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Leanne for sending in your feedback. I have of course forwarded your comments over to Frankie who was delighted to receive such a glowing recommendation. We wish you all the best with your next chapter. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

I used Oakwood Estate agents in Burnham, and found them very professional and proficient in selling my property, I just left everything to Frankie Collins and she was amazing And I rate very highly. I have no problem in rating this company with 5 stars. Give them a try, you won't be disappointed, I'm sure.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you very much Ian for leaving us this review. Frankie was thrilled to come in to work this morning and receive your fantastic feedback. We are pleased all was a success and wish you all the best. Yours sincerely, Elle Godfrey, Marketing Executive

5/5

Google

Had a good experience with the team at Oakwood in Burnham branch. Holly and Katie were really helpful from initial engagement right up until we received the keys to the property. They were also very patient with the many questions we had. I would highly recommend them.

Liam · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Liam thank you for posting in this review. Both Holly and Katie were very pleased to receive your feedback and appreciative of the recommendation. We wish you all the best with your new chapter and hope you are settling in well. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

I’ve recently been in contact with many estate agents in the area. We’ve been quite desperately looking for a property around Burnham for a little while now and have had very poor customer service from other company’s. I found Caitlin at the Maidenhead branch to be exceptional, who also got me in touch with Shannon at the burnham branch, who also was extremely exceptional. Customer service seems to be an effortless task, and going the extra mile seems to be be Shannon’s motto. For me to leave a review when I haven’t even 100% got a property yet; says it all. Shannon has worked tirelessly to help us in our property search, to the point where even if we aren’t able to get a property (though I am certain we will) I would still be so so so extremely thankful to Shannon and her team, and would never use another estate agent company. Shannon is a true asset to yours team, I truly hope she gets the recognition she deserves.

Stacey · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Dear Ms. Caswell Thank you for your positive feedback recently about Oakwood Estates and I am so happy to read that you received exceptional service from Caitlin in the Maidenhead Branch and again from Shannon in the Burnham Branch. It is so good to read such positive messages about the staff which I am sure they will be happy to receive. Yours sincerely, Claire Davies, Marketing Assistant

5/5

Google

I dealt with Oakwood Estates as a first-time buyer and completed in September 2021 (just before stamp duty returned to the full rate). Oakwood Estates acted for our sellers. Throughout the process, Ed and the team were very responsive to all of our queries and gave us regular updates at each stage of the conveyancing process. During a very busy market, Oakwood always acted professionally and gave us the reassurance we needed at key moments. Will not hesitate to use in the future.

Thomas · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Thomas for providing us with your feedback. We are glad that all went smoothly in what has been a very busy market. Ed and the team were pleased to receive your comments. We wish you all the best with your move. Yours sincerely, Elle Godfrey - Marketing Executive.

5/5

Google

After only being in the area for several months I was a bit apprehensive about dealing with the unknown territory of the Lettings Agency. I needn't have worried. The team at Oakwood Estates have been amazing. I have to give a big thank you to Kane Barber-Moore. He is absolutely amazing. So friendly, listened to what I wanted and did everything he could to help find the right place. Whilst I haven't found anything yet ( down to my fussiness lol) I know I will with the help of Kane and his team. Well done guys and thanks for everything so far 👏 👍

Jacquie · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Jacquie for sharing your experience with us. I have of course passed your feedback on to Kane and the team who were delighted to receive your kind words. We look forward to finding you a property and wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Laura has been a delight to work with, as well as the rest of the Oakwood Estates team. They assisted me in buying my first home and also recently selling it, which wasn’t easy due to personal circumstances. They made the process so smooth and simple, providing regular updates, information, advise and support. Couldn’t recommend her or the team enough! Thank you for everything!PositiveResponsiveness, Quality, Professionalism, Value

Sadie · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you very much Sadie for providing us with this feedback. Laura and then team were delighted to read your comments and to have been able to assist you with your first property purchase and sale. We wish you all the best and hope you have a fantastic Christmas and New Year. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

We purchased our first home through Oakwood. Frankie was very professional, approachable and responsive with any queries we had regarding the property/process. Myself and my partner are very happy with our new home and the quick turn around and wouldn't hesitate using Oakwood in future!

Jack · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Jack for sending us in this review. Frankie appreciated receiving your positive feedback and we are pleased that you have settled in well to your new home. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Laura, our Oakwood estate agent sales manager, has walked this journey with us of selling our house for over a year now from when I first started to think about selling and getting the house ready to sell, to the point of sale. Her advice has been invaluable. Laura was very realistic, not over inflating the price and literally within days of advertising the house, her team saw over 12 viewings and secured a deal getting me more than I’d hoped for. The process to complete the sale has sadly been a long journey but Laura has always been available, often responding to my queries out of hours, and she has always been quick to follow through and give me regular feedback, being an excellent communicator between buyer, seller and representative solicitors. I have been dubious about the role of estate agents in house sales but I can say that Laura and the team have been outstanding. Thank youPositiveResponsiveness, Quality, Professionalism

Masarany · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you for taking the time to leave us this review. Laura was thrilled to receive your fantastic feedback. It's truly appreciated and we are glad you have had a positive experience. We wish you a lovely Christmas and New Year. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Being my first move out of the family home, it couldn’t have gone better thanks to Katie! She was amazing - communication was speedy and clear, she answered EVERY question I had (even though there were a million) and has made this process incredibly smooth. No complaints at all! Highly recommend!

Tayla · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Tayla for your feedback and recommendation. Katie was very happy to receive your comments and we are pleased that all went well with your move. We hope you are settling in to your new home. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

I recently rented a house from Oakwood Estate Agents and was very impressed on how fast and efficient the entire process was. It was all online, showing where we are in the process and what the next steps are. After we moved in we had some issue with the house appliances and Holly from the Burnham branch went above and beyond her call of duty to ensure things were fixed. She got the issues resolved and kept us in the loop via phone and email. Best customer service award goes to Holly. She deserves every bit of the five star rating I've provided.PositiveResponsiveness, Professionalism

Prashant · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you for your review Prashant. Holly was thrilled to receive your feedback and pleased to have been able to assist you with your move. We hope you are settling in well. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Had a good experience with Oakwood Burnham. Holly was incredibly nice and welcoming to me when showing me around the studio I am now going to be living in for the next year and offered her full support and was able to answer most questions I had regarding the property, referencing systems and any other additional admin questions. If you are ever in Burnham/Slough, I would highly recommend using this company! as overall service is excellent, they have some very beautiful properties and it had been a smooth and diligent process for me.

Max · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Max for providing us with this fantastic feedback. Holly and the Burnham team were delighted to receive your comments. We wish you all the very best with your new property. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

It has been an absolute pleasure looking for a property and finding one we love through Oakwood Estates. Our experience with Joanne and Frankie, who have helped show us round the property and dealt with our subsequent negotiations, has been fantastic. It has been so refreshing to experience such a professional and geniune team that work in a customer friendly manner and I cannot thank them enough!

Arwinder · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Arwinder for posting in this review. Both Joanne and Frankie were delighted to read your comments and only too pleased to be apart of your journey. We wish you all the best with your next chapter and hope you are settling in well. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

We purchased our first home through Oakwood. As first-time buyers, we were quite nervous and had plenty of questions to ask, they were approachable and responsive with the queries we had regarding the property/process. They were quick to organise a visit to the property and happy to rearrange subsequent visits at our request. I wanted to say huge thanks to Frankie and Laura for all your support from start to finish. We are pleased with how smoothly it all went. Highly recommended.Cheers!!!PositiveProfessionalism

Somnath · 25 August 2022 · Oakwood Estates Slough (39 High Street)

Agent replied · 24 August 2024

Thank you Somnath for sharing your experience and leaving us 5 stars. Both Frankie and Laura were delighted to read your comments and receive your recommendation. We are glad all went well and hope you have a fantastic first Christmas in your new home. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

Cole Caesar at the Datchet office was excellent in quickly finding a suitable tenant for our property! He was extremely helpful throughout the entire process and made it smooth and completely glitch free. Have been using the Datchet office on numerous occasions, both for selling property and lettings and will continue to do so, as they provide excellent customer service and value for money. Highly recommended to anyone seeking to rent out their property or thinking to sell. Many thanks Cole for helping me out!PositiveResponsiveness, Quality, Professionalism, Value

Michaela · 24 August 2022 · Oakwood Estates Datchet

Agent replied · 14 June 2024

Michaela thank you for leaving this fantastic review. Cole was delighted to receive such positive comments and said that you have been a pleasure to work with. We wish you all the best with your tenancy. Yours sincerely, Elle Godfrey - Marketing Executive

5/5

Google

I had an amazing experience with Katie from the Datchet store. She was so lovely and kept me in the loop with everything that was going on. She went above and beyond when it came to trying to move me in to the new place as soon as possible. When Katie was on her lunch when I rang her colleague was aware of what needed to be done with my application and I didn't even need to explain. The communication and professionalism from the team was so refreshing. Honestly cannot recommend Oakwood Estates enough. So friendly, personable, professional and made everything so incredibly easy! Thank you so much.PositiveResponsiveness, Quality, Professionalism

Josie · 24 August 2022 · Oakwood Estates Datchet

Agent replied · 14 June 2024

Josie thank you for sending in this marvellous review. I have of course forwarded it straight over to Katie who was thrilled to receive your feedback. We wish you all the best and hope you are settling in well to your new home. Yours sincerely, Elle Godfrey - Marketing Executive

1/5

Facebook

They are disgusting thieves avoid them at all costs

Laurentiu · 15 August 2022 · Oakwood Estates Datchet

Agent replied · 22 February 2025

What happened?

5/5

Google

Rating only, no written review.

Sultan · 17 June 2022 · Oakwood Estates Iver

5/5

Google

Rating only, no written review.

Val · 17 June 2022 · Oakwood Estates Iver

Agent replied · 16 June 2024

Thank you Val for leaving us 5 stars. We are glad all went well.

5/5

Google

Rating only, no written review.

Samuel · 17 June 2022 · Oakwood Estates Iver

Agent replied · 16 June 2024

Thanks for the 5 star rating Samuel. We are pleased you had a good experience.

5/5

Google

Rating only, no written review.

Waleed · 17 June 2022 · Oakwood Estates Iver

Agent replied · 16 June 2024

Waleed thank you for the 5 star rating. We are pleased you had a positive experience.

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Awards

The Trusted Agent 2026 results for Oakwood Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakwood Estates and its branches won awards at EA Masters in one year, most recently 2018.

EA Masters winners in one year, the group and its branches: 2018.

EA Masters by year, 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oakwood Estates

Which Oakwood Estates office has the most reviews?

Iver has the most, with 785 reviews rated 4.9 out of 5, followed by Slough (39 High Street) with 361.

Where are the Oakwood Estates offices?

The five Oakwood Estates offices, by town:

Has Oakwood Estates won any awards?

Yes. In The Trusted Agent 2026 awards, Iver won Platinum, Slough won Gold and three more branches won awards. At EA Masters 2018 the group won Silver for Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches).

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