Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleOur purchase process was managed by Frankie Collins, who was exemplary at every turn. We were faced with a number of challenges which Frankie addressed swiftly, effectively and professionally.PositiveResponsiveness
James Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
James thank you for leaving us a review. Frankie was extremely pleased to receive your positive feedback and be able to progress your purchase through to completion. We wish you all the best and hope you settle in well. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleHad the pleasure of buying and selling a property with Oakwood in Burnham High Street Slough and was pleased with how they handle the sales and viewings with both properties and I thank Frankie,Joanna and Edward at the branch for there time.
Kenny Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Dear Kenny. Thank you for your feedback - the entire team at the Burnham Branch are delighted with the result and we wish you the best of luck with your move. Oakwood Estates Customer Services
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5/5
GoogleSarah was very helpful and prompt in responding to queries. We were in a bit of rush to move to new home. She completely understood the situation & expedited the process very quickly.
Thanks Sarah, much appreciated πPositiveResponsiveness, Quality, Professionalism, Value
Karthikrajesh Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Karthik we very much appreciate your feedback and are pleased that Sarah managed to push things forward in order for you to secure your new home. We hope you settle in well. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleI have recently secured a room to rent through Oakwood. The agency was very quick to respond for a viewing request and performed a virtual viewing for me the next day because I was unable to go in person. Any queries I had was answered through WhatsApp (thank you Holly!) and helped me navigate the Homelet system!
Michaela Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you for sending us in your feedback. Holly was very pleased to receive your comments and we are glad all went well. Hope you have settled in well. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleLaura was an absolute pleasure to work with; providing professional succinct updates regularly to keep us well informed of all occurrences during each stage of the process and advising us accordingly to help us reach our end goal within the given timeframe. Massive thanks to both Laura and her team at Oakwood Estates!PositiveResponsiveness, Quality, Professionalism, Value
Prakash Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you Prakash for sending us your review. Laura and the team were delighted to receive your positive feedback. We wish you all the very best with your next chapter. Yours sincerely, Elle Godfrey, Marketing Executive
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5/5
GoogleThank you Jo, Frankie and Edward
Our experience of selling a property was made easier with your expert, friendly service especially Jo and Frankie who went above and beyond to help us
The whole process took eight weeks from start to finish
Rosalyn Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you Ros for posting in your review. Jo, Frankie and Edward were very grateful to read your comments and we wish you all the very best. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleThey are very professional, correct and friendly, I rent a flat at the agency and on the day they gave me the key to the flat they also gave me a box with some staff for my new home, I thought that was very kind of them.
Rafaela Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you for your recent 5* review on Google with regards to the excellent service from Oakwood Estates. I was pleased to read that you liked the 'moving in' hamper. These things come in handy during the stressful move! I hope you will be very happy in your property. Kind regards, Claire Davies, Marketing Assistant.
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5/5
GoogleTo be honest, the Oakwood Staff are really nice and responsive, specifically Sarah who was so helpful and help me a lot in the process, apart from that she is professional and responds quickly to queries. I am also thankful to other staff who help me find a property for my family.PositiveResponsiveness, Quality, Professionalism, Value
CARLOS Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you Carlos for sending us in this review. Sarah and the team were thrilled to receive your feedback. We are glad we were able to assist and hope you settle in well to your new home. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleFrankie was very professional with prompt responses. Glad the whole buying process went smooth.
Credit goes to the video tours as well . One of the greatest experience before heading to physical viewings.PositiveResponsiveness, Quality, Professionalism
Bharathi Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Bharathi thank you for sending us in your feedback. We are glad you liked our professional videography and Frankie was very pleased to receive your comments. We hope you are settling in well to your new home. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleFrankie was super helpful and informative! Everything was organised brilliantly and the process went smoothly.
I would certainly recommend Oakwood for their professional expertise and customer support.
Ashley Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Ashley thanks for the recommendation and great review. Frankie was delighted to receive your comments. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleFor me as a new tenant experience. Not knowing where to go or what to do. Is been so great to have been help all the way through this. They was there always to answer any question I had, they found me a good deal and not forget to mention the friendly attitude. Thanks Oakwood Estate (especially Sarah)PositiveResponsiveness, Quality, Professionalism, Value
Miguel Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you Miguel for sending in your comments. We are so pleased that you had a good experience and that Sarah was able to assist you with your move. We hope you are settling in well to your new home. Yours sincerely Elle Godfrey - Marketing Executive
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5/5
GoogleImpressed so far, all members of staff we have interacted with have been friendly and helpful, and have reinforced our impression that we have chosen a reliable and trustworthy agent to rent through.
Looking forward to our tenancy beginning in a couple of weeks :)
Claire Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you for leaving us this great feedback Claire. The team were extremely pleased to receive your comments. We wish you all the best with your new home and hope you settle in well. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleMy estate agent Laura was very friendly and a pleasure to work with. All my questions and concerns dealt with promptly and professional. The viewing of my property, selling and final transactionβs all went smoothly. Once again thank you for all your helpPositiveResponsiveness, Quality, Professionalism, Value
Michael Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you Michael for leaving us a review. Laura was ever so pleased to receive your comments and we are glad all went through successfully. We wish you all the best with your next chapter. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleTo whoever this my concern, I recently put my property on the market, after careful consideration I went with Oakwood estates in burnham. They are very professional modern organisation and the staff there are very polite and canβt do enough for the customer, Laura Darton was especially helpful and guided me through any issues or concerns that I had, from the moment the property was on the market to exchange of contract. Having spent most of my life in a customer service environment, I recognise how demanding sometimes it is while maintaining high standards and professionalism juggling between clients and meeting targets. Thanks again Laura and all the team at Oakwood.
Paul Watkins.
Sent from my iPadPositiveProfessionalism
Paul Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
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5/5
GoogleThe Oakwood Estates Burnham is the best and if you need rent, sale or buy I can recommend this estate.
The team is professional and helpful.
Kate Dawson thank you so much for helping us to get out dream flat.
Aldona Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you for your recent positive review about Oakwood Estates and your lovely comments about Kate Dawson. I have passed this on to her and am sure she will be very happy to read that you have had such a positive experience. Yours sincerely, Claire Davies, Marketing Assistant
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5/5
GoogleI can't thank Frankie enough for all of the time and hard work she put into ensuring the sale of our flat went through. Not only was she fantastic with communication on updating the progression of the sale but managed to keep all parties involved aligned despite very difficult circumstances. Thanks again!
Matthew Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you Matthew for sending in this review. I have forwarded your comments straight over to Frankie who was delighted to receive them and said that you were pleasure to work with. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleLaura has dealt with the sale of my home and my onward purchase.
She has been an absolute dream to work with, from always making herself available, her transparency, empathy and proactive thinking.
Sadly I have had 4 buyers pull out of purchasing my home for various unforeseeable reasons, and Laura has always came to me with a solution to problem/s, been empathetic to the situation and kept the onward chain looped in at all times so that the chain didnβt fall through - for that I am very grateful as I very well could have lost my onward dream home!
Samantha Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
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5/5
GoogleOakwood estates helped us with getting us our first property. Frankie was super helpful from day one. Very professional and promptly replied to all our queries on time. Highly recommended.
Ashish Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thanks Ashish for your review and recommendation. Frankie was very grateful to receive your feedback and be apart of your first property purchase. We hope you are settling in well and wish you all the best. Your sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleView and moved within 1 week. Been dealing with Sarah, sheβs a very polite and professional lady. Any questions or any problems with application I had she and her team was very quick to answer and resolve. Would really recommend this company to any member of the public. The online portal is amazing.PositiveResponsiveness, Quality, Professionalism, Value
Daniel Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Daniel thank you for providing us with your feedback. I have forwarded your comments on to Sarah who was delighted that you had a positive experience and approved of our portal. We wish you all the best in your new home. Yours sincerely, Elle Godfrey, Marketing Executive
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5/5
GoogleI can highly recommend Oakwood Estates Burnham, we purchased a second home and dealt with Laura, a very pleasant young lady, nothing was too much trouble for her and we really appreciated her prompt replies, Laura was also very helpful with recommendations for us and had a great knowledge of the area. A very smooth process for us of which we are very grateful for.PositiveResponsiveness, Professionalism
Linda Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
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5/5
GoogleHolly Magor was very helpful and kept me informed throughout the whole process of finding a new tenant for my property.
I was really pleased with the service Holly provided and she was always on hand to answer any phone calls and queries any time
of the day.
Anjala Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you Anjala for leaving us this feedback. Holly was very grateful to receive your positive comments and glad that you are happy with the service provided. We wish you all the very best. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleCourteous, professional, timely and polite, all this along with a brilliant presented studio apartment made the process effortless. The best experience I've had in a very long time. Be assured you won't be disappointed, especially if you get Holly, moving made effortlessly.
L Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you very much for your feedback and we are glad your move was a success. I have of course passed your comments on to Holly who was very appreciative to receive your praise. All the best with your new chapter. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleOakwood estate agent Burnham branch assisted efficiently and swiftly in confirming an agreed Tenancy agreement; Holly was particularly pleasant when viewing the property and acted quickly in completing contracts. We had a move in date within the week.
Oakwood estate agents also offer a free one stop shop service for all utilities and insurance which was so easy to set up.
We found Oakwood estate agent efficient and honest and highly recommend people to conduct their move through them.
Jackie Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you Jackie for sharing your experience. I have just forwarded this on to Holly and the team. They are delighted to receive your positive comments and we appreciate your recommendation. All the best with your new home and we hope you are settling in well. Yours sincerely, Elle Godfrey - Marketing Executive
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5/5
GoogleTrying to find a house in the current climate is really stressful , particularly if 'going it alone'. All of my interactions with Oakwood Estates in Burnham whether in person or on the 'phone were always friendly as well as professional. My viewings were with Frankie who went out of her way to show me properties that suited what I was looking for - all the time demonstrating patience and empathy when I dithered around - which I did! - always friendly - which makes such a difference to what should be exciting but is sometimes really stressful - Thanks you :)
June Β· 25 August 2022 Β· Oakwood Estates Slough (39 High Street)
Agent replied Β· 24 August 2024
Thank you June for providing this feedback. We are glad we were able to assist and advise you during the viewing process and Frankie was very grateful to receive your kind comments. We wish you all the best. Yours sincerely, Elle Godfrey - Marketing Executive
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