Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotMitchell Tuzzeo 5 star
Me and my wife recently move in to our new house which started off awful, Mitchell Tuzzeo at Bertone Gardens is a huge credit to your organisation and goes the extra mile. Really helped make our dream little house feel like a a proper house to come back to. Completely changed what was a hard emotional sale with endless problem become a dream. Really lucky to have him as our after sales contact. Can’t fault his efforts and always tries to help fix things quickly with nothing being an issue. If you have him your in safe hands!
Aja · 27 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for your lovely review and feedback. We would love to pass this onto the relevant team for you.Where we are unable to locate you on our system we have instructed Trustpilot to gain further information, please do add your development to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotPart Exchange
Thank you. We part exchanged in December and love our new home. The sales team and part exchange team were greatThere’s still a few little snags we are waiting on but hopefully will be sorted soon.
April · 26 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review, we are pleased to hear you are happy with your new home. We will pass on your feedback to the team. We wish you many happy years in your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotExcellent customer care
Zeynep · 26 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure the team gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotCare and attention to detail
Care and attention to detail, pleasant very helpful atl all time and I hope that will continue.
Mrs · 25 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to the team. We wish you many happy years in your new home. Kind regards, Charlotte
★★★★★ 5/5
TrustpilotReview
The support from the Barrat’s team was impeccable. Any questions you have will be answered. Beautiful apartment and thorough information for the upkeep and maintenance of that apartment too.
Louise · 25 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. We’ll make sure the team gets to see your great feedback! Wishing you many happy years in your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotKaren has been extremely helpful when reserving our new property at kingslaw gait nothing was too much trouble for her even when we changed plots she was so helpful.
Great customer service
Fred · 25 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure Karen gets to see your great feedback! Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotBarrat staff has been very helpful
Barrat staff has been very helpful. Man Wai is excellent she explains everything in detail and has good customer care, she is efficient in responding to emails and calls and takes you through the whole process with patience. I had other developers l had contacted but my experience with Barratt was just great and l had to forget the rest
Alma · 25 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Man Wai gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you all the best for the rest of the journey into your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotAwesome
I will begin this review by recounting our experience during our search for a new house. During this period, we had the pleasure of meeting Jane, who informed us that the specific house we were considering purchasing lacked a showroom, as the showroom had already been sold. However, through our conversation with her, she thoroughly explained everything about the new house, instilling in us a great deal of confidence that we would find it appealing. Therefore, relying on her professionalism and trustworthiness, with her help and guidance we initiated the property purchasing process, which proved to be stress-free and swift from beginning to end.Moving on to the day of the handover, I had the pleasure of meeting the Assistant Site Manager, Flo (Floritine), who made a remarkable impression. Flo is an incredibly impressive and professional engineer with exceptional customer service skills and a keen attention to detail. He ensured that all my needs were promptly addressed and resolved leading up to our actual move-in date. This always-smiling gentleman is a great guy; he is always happy to help, and where he can't, he gives his advice. Please extend our heartfelt gratitude to Flo on our behalf.
St · 25 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this great review. We’re really pleased to hear of the service you received. We’ll make sure Jane and Flo gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotBarratt property reservation process is excellent
Barratt has made our home reservation seamless so far. Kelly has been extremely helpful and supportive. She is very attentive and provides us with adequate required information. We look forward to sharing our future experiences.
Nik · 25 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Kelly gets to see your great feedback! We wish you all the best for the rest of the journey into your new home. Kind regards, Charlotte
★★★★★ 5/5
TrustpilotExcellent service from Martyn.
Rating only, no written review.
David · 25 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Martyn gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotGood service
Rating only, no written review.
Huseyin · 24 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you so much for taking time to share your Barratt Homes experience! We wish you all the best for the rest of the journey into your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotThe team could not have done any more…
The team could not have done any more to help us Aggi and Chris in the sales were really excellent and Chloe in the sales progression was also excellent could not thank you enough
Mark · 24 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Aggi, Chris and Chloe gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotExcellent customer service from sales…
Excellent customer service from sales rep in Park Edge Doncaster -Keely and Stacy squiresThey gave me a great buying experience for my first home.I would highly recommend both sales representatives
Customer · 23 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. Congratulations on your first home! We’re really pleased to hear of the service you received. We’ll make sure Keely and Stacy gets to see your great feedback! Wishing you many happy years in your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotQuality of furnishing
The Customer relations and the furnishing of the property is exquisite
Augustine · 23 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotAmazing team at Torne Farm
Amazing team at Torne Farm. Can’t thank Kelly enough for all her support and guidance along the journey.
Customer · 23 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Kelly and the team gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
GoogleGreat company, pleased to work with them.
Balazs · 23 March 2024 · Oakleaf Homes York
★★★★★ 5/5
TrustpilotSo helpful
So helpful and chased the purchase through. Special thanks to Pam & Tom today (Isle of Wight) for making it happen so late in the day with the chain. You have great staff
Dean · 22 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Pam, Tom and the team gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotSam D came to our home to rectify the…
Sam D came to our home to rectify the defects in our home. He did a fantastic job and I could not ask any more. He was very pleasant to have around, and went above and beyond to make sure we were happy. Thanks so much!
Georgina · 22 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Good morning,Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to the team. We wish you many happy years in your new home. Kind regards, Ros
★★★★★ 5/5
TrustpilotThe experience with Ash Hodge’s has…
The experience with Ash Hodge’s has been excellent. A great professional and fantastic customer care.Would recommend Ash to anyone.Thanks Ash for helping us
Robert · 22 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you for your kind feedback about Ash. We will make sure they see this, they will be delighted. We wish you many happy years in your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotHelpful
Helpful staff👍🏻
Miss · 22 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotAs a first time new build purchaser
Staff very helpful
Customer · 22 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Your review is very important to us and we’re genuinely sorry that this was not a better experience for you.Please be assured that your comments will be highlighted to the team and we will ask that someone contacts you. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotAll team members are extremely helpful and knowledgeable
From the start of the process we have been well informed and looked after. We have been in close contact with Karen our Sales Executive for Berry Acres. Every member of the team that we have spoken to are really friendly, approachable and helpful. We are looking forward to moving into our new home soon.
Louise · 22 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure Karen and the team gets to see your great feedback! We wish you all the best for the rest of the journey into your new home.Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotJohn and Pete
John and Pete attended our home to fit a new door and frame. They have done a wonderful job and we finally have a straight door that closes properly. Thank you very much both. We appreciate how professional you were and the standard of your work is amazing. Thank you so much.
Peter · 21 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure John and Pete gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotAmazing decorator !
Thank you to Ian McDonnell who completed our painting to a brilliant standard yesterday. It has made a HUGE difference to our home. Thank you very much, Peter and Emily
Emily · 21 March 2024 · Oakleaf Homes York
Agent replied · 23 October 2024
Many thanks for your lovely review and feedback. We would love to pass this onto the relevant team for you.Where we are unable to locate you on our system we have instructed Trustpilot to gain further information, please do add your name and development to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Charlotte.
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