Nicol & Co reviews in Worcester and Droitwich Spa

★★★★★ 5/5

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Great service, friendly knowledgable staff made move less stressful

The business is located within the areas bought and sold. The knowledge of the local market is second to none. They conducted the viewings and arranged open days. I have no hesitation in recommending them!

Andrew · 16 September 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Selling and purchase

We could not be happier with the customer service we received. From the moment we put our house on the market we were always fully informed and kept up to date with comprehensive feedback. Paul always contacted us with potential properties coming on the market and his professionalism, dedication and patience was amazing whilst we searched for our next property. We found our next property with Matt and his team and from the moment the offer was accepted John constantly kept us updated and informed about the progress and every question was answered without hassle. I would highly recommend the team at Droitwich and am so glad we chose them.

Corinne · 2 September 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Would like to say a massive thank you to the team at Nicol & co for all they did for us in selling our old home and buying our new. Top class from start to finish really went above and beyond for my family. Many thanks the Jarretts xxx

Lee · 14 August 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Helpful, charming, and efficient

Miss Hall has been extremely helpful as a letting agent. She presented the property well to prospective tenants and dealt efficiently with the contract process. She is a credit to Nicol and Co and to her hard-working colleagues.

SO · 12 August 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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New Flat - Moving In

Me and my partner were searching for a new flat and got in touch with Nicol & Co to arrange a viewing where we were presented with more then one option / flats to view and found a perfect flat thanks to the team. Thanks to the brilliant Team from Nicol & Co the process was flawless and didn't take long to finish. Amy Hall that dealt with our case was absolutely brilliant helping us above and beyond with any query or issue that we had, being very friendly and professional at the same time. Thank you again Amy, and to the whole Nicol & Co Team for the great service offered and would recommend this great agency to anyone with a smile.

Raul · 11 August 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Outstanding service and value for money. Result.

We needed to sell the family home after my Father died. Naturally a difficult time, with a lot of things to sort out. We saw three estate agents, all of the people we met were nice, but only Karen from Nicol and Co came across as willing and able to actually sell the property for us. They did the usual stuff you'd expect a good agent to do, but then they did everything else that you would want, and to date, Nicol and co are the first agents I've ever come across in over 25 years of buying and selling property who have managed this. They did EVERYTHING. They organised an open day, and hosted it. They accompanied every single viewing before and after, I never had to meet any potential buyer. Their various departments kept me informed at every stage of the process, and I really appreciated having experts in each department. And everyone was helpful, polite and prepared to go that extra bit further to help. To give an example of their helpful can do attitude: I contacted them one day after I'd been to the house; I couldn't remember if I'd set the alarm. Paul went round, checked the house was secure and let me know all was well. That is true customer service. Now for the result. Within a few days of the open day they sold the house for about 7% over the offers in excess of price. The way we negotiated the fee structure, we actually paid more than their normal fee, and it was worth every penny. Nicol and Co set the standard for estate agencies everywhere.

Verona · 9 August 2016 · Nicol & Co Droitwich

★★★★★ 4/5

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Efficient, friendly service, seem to have the balance right

Rating only, no written review.

Nikki · 4 August 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Good advice, good service, good result.

Very pleased with the professional attitude of all the staff we encountered, right from the first meeting to discuss our proposed sale. Everything happened very quickly, as planned, and we were on sale on line in no time at all and getting viewings for our property. Very happy with their advice as to the price we could expect and they were proved right. Once an offer was received, the buyer was validated and then the sale was progressed through to exchange of contracts. A good service from start to finish.

Ken · 26 July 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Seamless selling process with Nico and Co

My wife and I recently moved from the Droitwich area. Our experience with Nicol and Co was fantastic and we received first-class service from start to finish. I would happily recommend Nicol and Co to anyone.

Philip · 19 July 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Excellent, friendly and professional

We used Nicol and Co to both sell our property and purchase another. We found Nicol and Co to be amazingly professional and always there to help us when we needed, Everyone at the Droitwich branch was friendly and we felt like they were there just to help us! Nigel White at the Worcester branch was amazing when trying to reach completion on both properties. He was in constant contact with us to update us on all parties of the completion. I would highly recommend the Droitwich branch of Nicol and Co.

CB · 18 July 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Sale & Purchase

We have just sold & purchased through Nicol & Co John Powell mostly dealt with both (although we appreciate their is a team at Nicol&Co that work in perfect harmony) Can we just say John was brilliant, we think we have tested his patience once or twice but he is calm, very professional, and gets deals over the line

Andrew · 12 July 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Good communications

Recently acquired property in Worcester, Matt, Nigel and the team kept me posted on all aspects, very friendly, good to work with them.

Tim · 11 July 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Service

The service I received from Nicol and Co thanks to John was superb. He is very professional and nothing was too much trouble for him. He is a great asset to the company. I can't praise him enough. Suzie Mustin

Suzie · 7 July 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Amazing service

Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy dealing with stressed out sellers and purchasers but Nigel never failed to respond and was always there to make us feel at ease. We would definitely use they if we come to sell our property and recommend to all our friends. A job well done guys!!!

Rosie · 1 July 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Superb service

Our house was listed for the right price. The photos were excellent and we found a buyer within a week and achieved 99% of the asking price. Between this point and completion, all of the staff at Nicol and Co were easy to get hold of, friendly and answered any queries. I would definitely recommend Nicol and Co

Marco · 28 June 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Excellent, friendly service

Nicol and co sold my house in an afternoon! Their service has been excellent and they have been able to assist me with other issues such as financial advice, surveyors and solicitors. I have had multiple problems with my move and they have been supportive, positive and helpful throughout. I can't recommend them enough!

Laura · 28 June 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Really friendly staff and excellent service - always a pleasure to deal with Nicol and Co

Hattie · 25 June 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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Excellent service, highly recommend

Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been approachable to ask questions as needed, and to ask for advice (Nathan has been nothing short of excellent). Having a dedicated contact once the sale had been agreed has been invaluable, and has made for a smooth process so far. I've been very impressed with them and wouldn't hesitate to recommend them.

Sophie · 16 June 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Absolute superstar! Thanks Rhiannon :)

Rhiannon has been utterly brilliant to work with in helping me find and move into my new home - friendly, smart, and clearly incredibly knowledgeable about what's on the market at the moment... I can't praise her highly enough. Consider this a toast - with my first morning coffee in my gorgeous new home!

Katie · 16 June 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Fantastic service from a great agent

I needed to source accommodation for a new colleague at very short notice. Having been let down by one agent, I turned to Nicol & Co and received a brilliant service from start to finish. I dealt with Benito, and despite setting him the challenge of getting the tenant into the flat within a few days, he pulled out all the stops to make sure it happened. He was always at the end of the phone or email if I had any queries, and did everything possible to get the application and paperwork through as quickly as possible. I was so impressed by the quality and speed of the service that I've now asked Nicol & Co to help me with my own rental needs and look forward to working with Benito and the team again.

Matt · 15 June 2016 · Nicol & Co Droitwich

★★★★★ 1/5

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unclear bidding process

Unhappy with way that we were in a bidding round. Bid the highest, offered property and then had it withdrawn as we were not a cash buyer and agent was holding inaccurate information on us. There was no mention of other criteria being used until this point. Believe we were artificially used to up the price. If dealing with this agent make sure the terms of the bid process are given to you in writing.

Kate · 8 June 2016 · Nicol & Co Droitwich

★★★★★ 5/5

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House Sale

Very professional level of service from all involved. House sold within a week and sale went through smoothly and quickly. Estate Agents get a bad press in general but this whole experience has changed my outlook. Special thanks to Jo Black and Nigel White for their help, advice, dedication and for making this whole process easy and stress free.

Sam · 7 June 2016 · Nicol & Co Worcester

★★★★★ 5/5

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The Buyers' Agent's view

My job is to buy houses - eg represent those people looking to buy and move - like Phil and Kirsty off the telly, but without the cameras. Jo is a great agent to work with - enthusiastic and inventive in meeting my clients' needs. She is personable and friendly and really easy to deal with. Look at it this way - if I had my own property to sell, Jo would be in the frame to sell it. James Greenwood - MD - Stacks.co.uk

James · 31 May 2016 · Nicol & Co Worcester

★★★★★ 5/5

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Fantastic service all round

Jo and her team have been fantastic throughout. They are helpful, friendly and professional. Jo did her research throughly before taking our house on and was able to offer knowledgeable advice and suggestions. At every point in the process the communication was fantastic and the team worked really hard and really well in advertising and selling the house. I highly recommend Jo at Nicol and Co. I could not have been happier with the services.

Anonymous · 28 May 2016 · Nicol & Co Worcester