Trusted Agent profile · Worcestershire

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Nicol & Co reviews in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,606 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,606 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,154

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

242

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Nicol & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents

Excellent service Dominique

I have used Dominique to rent a property and sell my own home. Both times she has delivered excellent service and her attention to detail separates her from the rest. We had three valuations and Dominique was the most positive and encouraging. She truly believed she could achieve a figure, which was over £10,000 more than the other valuations and true to her word we did! Nothing was too much and she made the whole thing stress free. She really does break the mould. Thanks Dominique, I will be sure to recommend you.

Michelle · 20 April 2016 · Nicol & Co Worcester

Agent replied · 7 November 2016

Hi Michelle, Thank you for taking the time to write this positive review about Dominique and thank you for recommending us to others, we really appreciate it. Best wishes,

5/5

View Agents

Team Nicol&Co

Fantastic, Nicol&Co work as one. You may start to deal with John, but if you call back and he`s out of the office any other member of the team will be able to help, also they will know exactly what the state of play is with your house sale or purchase

AW · 20 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Thank you for taking the time to write this review. Best wishes

5/5

View Agents
Seller

Great service! proactive and kept me updated on developments at all stages..

I have no hesitation in recommending Nicol & Co to anyone wishing to buy or sell property in Worcestershire. Michael, Hong Kong

Michael · 19 April 2016 · Nicol & Co Worcester

Agent replied · 7 November 2016

Hi Michael, We really appreciate you taking the time to post a review and thanks for the recommendations. Best wishes,

5/5

View Agents
Seller

A professional service that gives you confidence and reduces stress

A really professional team effort with great communication throughout. Karen has been helpful with advice not just on the sale but also on the move to another area and the sales manager has been great at keeping me posted and advising as things go forward. Great work from all concerned and I would gladly recommend this team to anyone buying or selling - a service that covers you from start to finish!

Ann · 19 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi Ann, Thank you fore the review and recommendation, we are glad to of been able to make your move as stress free as possible for you. Best wishes

5/5

View Agents
Buyer

Excellent Service

We have received excellent service from Paul, who has done everything he can to help us find the right house.

Emma · 19 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi Emma, Thank you for taking the time to write this positive review. Best wishes

5/5

View Agents

Professional and friendly

We used Nicol and Co to sell our property. Karen was friendly and informative when she came to our house to give us a valuation. We were confident in the information she gave us and proceeded to put our house on the market with Nicol and Co. Throughout the time we were on the market Karen kept us informed of what was happening and was always positive and friendly.. We were delighted with the service we received and would highly recommend Nicol & Co and Karen to others.

Christina · 17 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi Christina, Thank you for taking the time to write a review & thanks for recommending us to others! Best wishes

5/5

View Agents
Seller

Excellent service from Nicol and Co

I have recently completed a challenging property sale and I can't recommend Nicol and Co enough for their fantastic service throughout. Nigel White in particular was professional, efficient and very patient. He kept me smiling and reassured throughout the selling process and completely went above and beyond to ensure completion happened on time, even though it was a very tight deadline. Thank you to all of the team, especially Nigel, helping me to move on with the next exciting step in my life!

Sindy · 16 April 2016 · Nicol & Co Worcester

Agent replied · 7 November 2016

Hi Sindy, Thank you for writing a positive review about the company and our team, we really appreciate it. Best wishes,

1/5

Facebook

AVOID AT ALL COSTS!!! These idiots are inconsiderate/unorganised and liers and are making my family including a 13 week old baby homeless. They have served a non fault eviction on tenants who have never had any complaints, paid all rent on time and kept the property in a better condition than it was handed to us in because we keep reporting faults which they are oblidged to carry out. They seem to find it acceptable for us to wait 10 months for our shower to be repaired and leave us without an oven for 1 month, just to name a few faults. Today it has become clear that our home is back on the market to let all because we are obiding by our agrement and reporting faults. I dont know how these people can sleep at night! They havnt even offered us any of their other properties to move in to. There words "we are not a housing association" ..err hello i know that we have 2 employeed incomes...we are not scroungers! ..bunch of T****

Dale · 16 April 2016 · Nicol & Co Worcester

5/5

View Agents

Excellent service

As my husband and I hadn't moved house for 34 years we were very nervous about the process.. Karen impressed us with her knowledge of the local market and made us feel more confident about moving. We put our house in the hands of Nicol @ Co and everyone we dealt with in their office was helpful and gave us good advice. They found a buyer for our house and soon found us a house to buy. Karen especially went the extra mile to help us find a house that met our needs and we really appreciate her hard work.

Jean · 16 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi Jean, Really appreciate you taking the time to write this review. We hope that you are happy in your new home. Best wishes

5/5

View Agents
Seller

A NEW BREED OF ESTATE AGENT WHO GOES MORE THAN THE EXTRA MILE!

One review but based on TWO experiences of Nicol & Co – so no fluke! A bit wordy maybe but surely worth just two minutes of your time given how financially impactive it could be if you choose the wrong estate agent! Throw away the stereotypical view you have of estate agents – I have! When this company was created it clearly didn't want to become just another option – it wanted to be the ONLY option through its innovative approach, amazing attention to detail and a genuine desire to sell your house for the best price and support you throughout the process. Would you be happy if your agent: 1. Not only valued your house higher than anyone else but also went on to exceed the asking price 2. Completed a sale subject to contract within 7 days 3. Kept you updated throughout the process and worked hard on your behalf rather than disappear as soon as the sold sign appears - if your agent managed to secure a sale of course. 4. Made you feel like a VIP when you attended their office. 5. Showed great empathy and took away the stress of selling a house so you could relax. Nicol & Co achieved all of that for me and more! Don't be fooled into thinking a good review is being written just because a good sale price was achieved – it's much, much more than that. Before I met Karen Smith at Nicol & Co I had dealt with another agent and came out of the market appraisal feeling very stressed and daunted by the whole situation. When I met Karen she promised a lot as all agents do. But I had a good feeling about her (aided by great evidential support of her claims) and I'm so glad I put my trust in her and my instincts. She brought together an amazing mix of professionalism, local knowledge and empathy which resulted in a house sale that was so unbelievably easy for me as the seller – something I could never have imagined writing. Of course I know that selling my house was a team effort and the office was so friendly with everyone on the sales team having knowledge of my property – what a great impression for any potential buyer I thought. Normally, when I enter an estate agent's office it feels like you've walked in on something and you stand there waiting until they are ready to speak to you and ask you what you want. So it was somewhat of a surprise when I walked up to the entrance of Nicol & Co's Droitwich office and found Paul Spregg already standing and ready to greet me when I entered. It's these little things that make a big difference!

Chris · 16 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi Chris, Thank you for this positive review of the company and our staff. Best wishes

5/5

View Agents
Buyer

Nicol & Co offered good advice and did all they could do progress the transaction

In my recent purchase of a residential property throughout the process, from the initial and subsequent viewings and then during the stages of negotiation through to completion, I found Nigel, Tom and Nathan very helpful. They did all they could to advise me and ensure that there were no barriers to a speedy transaction.

Bryan · 15 April 2016 · Nicol & Co Worcester

Agent replied · 7 November 2016

Hi Bryan, We really appreciate you taking the time to write a review about the company. Best wishes,

5/5

View Agents
Landlord

Excellent Service

Excellent service - well organised - professional team Nicol & Co Estate Agents no.1 for choice...

Michael · 15 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi Michael, Really appreciate you taking the time to write this positive review about the company. Best wishes

5/5

View Agents
Buyer

Purchase of Bungalow (Omega)

We have received a professional and friendly service from Nicol & Co from purchase 7 weeks ago to completion, with a box of goodies as a present for our new home.

John · 15 April 2016 · Nicol & Co Worcester

Agent replied · 7 November 2016

Hi John, Thank you for taking the time to write a review, we really appreciate it. We hope you are enjoying your new home. Best wishes,

5/5

View Agents
Buyer

professional, informative, approachable, always available to discuss potential properties to buy.

We have been dealing with Natasha Warr from Nicol & co of Droitwich Spa, We have found her knowledge of the properties they have available for sale which would suit our needs to be very good.. She has always kept us informed of properties coming on the market with themselves that she thinks we would be interested in. Can't praise her professionalism enough. Would highly recommend Nicol & co especially Natasha.

Stephen · 13 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi Stephen, Thank you for your positive review & thanks for recommending us to others! Best wishes

5/5

View Agents

Amy hall

Amy has showed me round a few properties she is a asset to nicol and co not only was she knowledgable she was polite smart puntual and didn't mind how many questions you asked!

Rachel · 11 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi Rachel, Thank you for taking the time to post your review. Best wishes

4/5

View Agents
Seller

Highly proactive and great customer service

Nicol & Co. team have been excellent from the very first call. They have inspired confidence, listened to our needs, laid out all the options and given great advice. They were so proactive that we've already had 3 viewings before the property was formally on the market.

Jonathan · 11 April 2016 · Nicol & Co Worcester

Agent replied · 7 November 2016

Hi Jonathan, We really appreciate you taking the time to write a review. Best wishes,

5/5

View Agents
Buyer

Buying a property with Nicol and Co

As a first time buyer, I had a very pleasant experience buying my first house with Nicol and Co. They were friendly, helpful and professional. Amy took me round to the viewings and was able to organise appropriate properties to view at short notice. She was a pleasure to deal with and helped me find the right home. I would certainly use Nicol and Co again.

James · 10 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Hi James, Thank you for posting a review, we hope you are happy in your new home. Best wishes

5/5

View Agents
Tenant

Outstanding

Benito was so helpful with everything! Highly recommended!

Anonymous · 7 April 2016 · Nicol & Co Droitwich

Agent replied · 8 August 2016

Thank you for taking the time to post a review.

5/5

View Agents
Buyer

Pleasant helpful staff

Rating only, no written review.

Richard · 6 April 2016 · Nicol & Co Droitwich

5/5

View Agents
Buyer

Excellent service from Nathan searching for HMO portfolio

Like many people, I was looking to invest in the HMO / student let market before the recent stamp duty changes. I spoke to and used a couple of agents in Worcester but by far the most responsive was Nicol & Co. Nathan spent to really understand what I was looking for and was able to show me a number of properties that exactly matched my needs. I would certainly be using them again.

Andy · 5 April 2016 · Nicol & Co Worcester

Agent replied · 1 November 2016

Hi Andy, Thank you for taking the time to write this positive review about Nathan and the company. We look forward to working with you in the future. Best wishes,

5/5

View Agents
Buyer

Excellent communication and fast service

Nathan Jackman-Smith and the Nicol & Co team provided a very professional service while selling our property in Worcester City centre. They provided guidance where needed, took professional photographs making the property stand out online and successfully found a buyer within 2.5 weeks of the property being on the market for the full asking price. I highly recommend Nicol and Co.

Anonymous · 5 April 2016 · Nicol & Co Worcester

Agent replied · 24 August 2016

Hi, We really appreciate you taking the time to write a review & thank you for recommending us to others. Best wishes

4/5

View Agents
Seller

Professional, proactive, positive company

We chose Nicol & Co because of Nathans (Jackman-Smith) dedication to our home prior to it going on the market. He was very proactive in finding potential buyers and gave honest and concise feedback. Further credit needs to go to Jo and Tom. We would have awarded 5 stars had we not discovered that another member of the team was not fully knowledgable whilst showing our home.

Dominic · 4 April 2016 · Nicol & Co Worcester

5/5

Google

Really friendly staff and excellent service - always a pleasure to deal with Nicol and Co

Hattie · 30 January 2016 · Nicol & Co Droitwich

5/5

Facebook

Rating only, no written review.

Olivier · 30 December 2015 · Nicol & Co Worcester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicol & Co

How many reviews does Nicol & Co have?

Nicol & Co has 1,606 reviews across its two offices, rated 4.9 out of 5 overall: 1,154 on Google, 210 on Facebook, 242 on View Agents. Company-wide Facebook reviews for Nicol & Co are counted once, not once per office.

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,105 reviews rated 4.9 out of 5, followed by Droitwich Spa with 710.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.

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