Trusted Agent profile · Worcestershire
Verified
★★★★★
1,683 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.
1,231
Reviews on Google
All 2 offices
210
Reviews on Facebook
Business-wide
242
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ...Read all 79 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Nicol & Co's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookBig thank you to Nicol and Co ! First time buyers and it was such a easy process with there fantastic team ! Leanne fletcher and Matt Nicol was always at the end of the phone keeping us updated and answering any questions we had ! Would defiantly recommend them to any other buyers or sellers ! Also the lovely home package you receive when collecting keys completes the experience ! Thank you everyone !
5/5
View AgentsExcellent help in helping progess our first purchase
Thanks to Leanne from Nicol and Co who helped us with the purchase of our first house and she was excellent! She kept us up to date with regular phone calls (which is important when other sources are not so forthcoming with information), and helped chase up the seller solicitors to keep the purchase progressing and which helped us to complete on our anticipated date,
5/5
View AgentsSuch a lovely lady!
Leanne & the team at Nicol & Co made the purchase of our first home a enjoyable experience. What I've been told is one of the most stressful times in your life (and even with the best around it still can be!) she kept us up to date and completely in the loop. I would 100% recommend Leanne / Nicol & Co to friends looking at selling or buying. Thank you! Bryony & Jordan
5/5
View AgentsFirst House
Leanne helped me to buy my first home/flat and was extremely helpful. She always rang me back, kept me up to date and answered emails really quickly which i appreciate. Great service and also was lovely getting a moving in hamper. Would definitely recommend and use again.
5/5
View AgentsLeanne Fletcher
Throughout the sale process I found Leanne to be an effective communicator both in terms of chasing solicitors etc as well as keeping me informed of progress at regular intervals. She made what proved to be a more challenging propoerty sale very straight forward.
5/5
FacebookToday we felt very sad to finally sell my Mums house its been a very long journey. But John Powell, Paul, Natasha,Leanne and Karen helped us with what could have been a daunting process. We would like to thank them all for their professionalism and attention to detail whilst dealing with what was a stressful and sad time for us as a family.We wish Nicol and company all the best for the future.
4/5
View AgentsLeanne Fletcher..
"Committed, professional and goes the extra mile." Leanne's expertise when the sale had been agreed made the experience of selling a house less stressful. Leanne chased and harried people in order to move the sale through as quickly as possible.
5/5
View AgentsGreat communicator and expeditor of sales
Leanne has proven very effective at chasing progress, communicating the status to numerous family members, and refusing to give up when presented with problems. She is also though tactful and calm, someone who reassures both sides of the transaction that all is well and normal. Thanks Leanne............
5/5
View AgentsExcellent service from nicol & co. Would recommend them to anyone
Leanne Fletcher has been an excellent sales progressor from the start of our purchase to completion. We would recommend her and all the team at Nicols, they have all been very helpful and courteous always returning our calls and helping with any queries we have had. Many thanks June and George Pilcher
5/5
View AgentsOn the ball. Always keeping you updated week by week.
My wife and I purchased a house through Nicol & co. I must say what a grand job they all do. Starting from Paul who showed us around the property initially all the way upto John who guided us from the very beginning of the process. Not forgetting the rest of the team. Well done .
5/5
Facebookgreat people to deal with leanne was exellent,slow prosess but not nicols fault,(solicitors)
5/5
View Agentsvery good would recommend to anyone, communication brilliant always on the ball
Rating only, no written review.
5/5
View AgentsLeanne has been massively helpful in making the buying process quick and easy. She has been really transparent throughout the whole process making it smooth and understanding for me as a first time buyer. Will no doubt use her services for any future dealings.
5/5
View AgentsExcellent proactive approach with consistent regular feedback
Nicol and Co provided outstanding support when purchasing our recent property, going above and beyond to ensure communication was effectively delivered between various parties. I would highly recommend them as a business and wouldn't hesitate in using them again. Well done.
5/5
View AgentsPositive & Efficient
Nicol & Co were committed to the task of selling our home and were supportive in purchase of our new property. While the whole team are worth a mention, we must say huge thanks to John Powell who held our had through the whole process. Highly recommend to anyone their service which we in fact had my sister use them for the purchase of her first home and help with her mortgage. Thanks to Leanne Fletcher to push through the exchange process and get us where we needed to be.
5/5
View AgentsLeanne was brilliant with helping us purchase our new home, i contacted her with a date if which we would like to complete in the house which was a short time, and she made it happen!! She kept in contact every step of the way, i genuinely felt as though she cared about us. Always happy to help, nothing was to much trouble, always kind and helpful.
5/5
View AgentsExcellent service resulting in a quick sale
From my first meeting with Karen Smith in February when we placed my Mum's home on the market to completion in May I have been delighted with the service which we have received from Nicol and Co. It has been a refreshing change to deal with a firm of Estate Agents who are proactive in their approach. Leanne Fletcher has done a fantastic job, keeping us up to date and fully informed at every stage of the sales process. And she always responded swiftly and professionally to any questions or inquiries that we had. I would not hesitate to recommend Nicol and Co. Thank you so much, Karen, Leanne and all the other members of the team at Nicol and Co. From Deborah S
5/5
View AgentsService well above any norm!
The common sense, good nature, perseverance and juggling skills necessary to bring a difficult sale to conclusion displayed by Leanne was a wonderful thing. To feel you have someone on your side in often challenging circumstances is the mark of a true professional. I know this end of the job is not for the faint hearted - Nicol and Co should be very proud to have Leanne on board! Thanks once again.
5/5
View AgentsFinding our first home
Paul helped us to find our dream first home, which took many different viewings, during which Paul was friendly, professional and helpful. He was quick to contact us when a possible new home came onto the market and (unlike some other estate agents) took on board our comments on properties we viewed to help find the house to make our first home.
5/5
FacebookI have just bought my first house through Nicol and Co and cannot fault the service provided, especially Leanne Fletcher, who kept all sides well informed and pushed the process along when needed. Very happy customer.
5/5
View AgentsVery good customer service
Leanne Fletcher, at Nicol and Co, was extremely pleasant and helpful throughout the process of my house purchase and helped to move things along when they got held up. She kept me informed throughout and I have no complaints at all. Would definitely recommend.
5/5
View AgentsNice, efficient service
Rating only, no written review.
5/5
View AgentsExcellent service
Natasha was an absolute star giving us honest opinions and sound advice in our search for our new home. I would definitely recommend her and the agency to help you should the need arise. Thank you
5/5
FacebookA huge thank you to Leanne Fletcher. We had a slow purchase through Nichol and co due to delays in our mortgage application. All parties were getting nervous as the whether the sale would go through. Leanne handled the all sides with such professionalism, empathy and tenacity. Its a big thank you to her that we exchanged contracts today, I don't think there's many that would have got this though. Thanks and well done!!Tracy
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.
The two Nicol & Co offices, by town:
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.
