5/5
FacebookMassive thanks to the team at nicol and co Worcester for helping us with the sale of our house. It seems to have taken an eternity but they have supported us all the way and made sure the ball kept rolling. Great effort and service.
Trusted Agent profile · Worcestershire
Verified
Nicol & Co reviews in Worcester and Droitwich Spa
★★★★★
1,683 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.
1,231
Reviews on Google
All 2 offices
210
Reviews on Facebook
Business-wide
242
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers89 reviews
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
Buyers79 reviews
The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ...Read all 79 from buyers
Landlords16 reviews
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Tenants24 reviews
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Our offices
Nicol & Co's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Nicol & Co office
Newest first, from every platform, with the office each review is about. First names only.
Facebook5/5
GoogleRating only, no written review.
5/5
GoogleQuick and efficient
Agent replied
Thank you for your feedback. We hope that you are enjoying your property.
5/5
Googleexcellent service, modern, efficient and friendly
Agent replied
Thank you for your review.
5/5
GoogleBought a property through these guys and the service and speed to completion was excellent! Special thanks to Leanne and Matt for being on the case and securing us an excellent property! We will be back when we need your help again! Thank you, thank you, thank you! You've changed my view on estate agents 👍🏻😀
5/5
GoogleHi i just wanted to say I believe nicol and co are an excellent service but particularly a great asset to their team is Matt Bennett he really is a hard worker and I would rate him 10/10 he is fantastic at his job! I would highly recommend using Matt to help you find your perfect property! Thumbs up to you Matt very good work :)
Agent replied
Thank you for leaving us a great review and such wonderful feedback on our staff members. It is great to hear!
1/5
GoogleThe house that we rented, on face value, looked amazing. However underlying issues that were not expressed made this house a nightmare to live in. Communication with them was terrible, and when we finally had the chance to chat they were often rude. Do not go with Nicol and Co
5/5
GoogleLeanne Fletcher was fantastic. My solicitor was extremely slow at getting back to me and Leanne continuously chased them up for me. She was really persistent and I don't think things would have been done as quick without her help. Other staff at nicol and co including Matt Bennett who dealt with our purchase were also very helpful, replying to emails and getting things done for us.
Agent replied
It's great to hear you had such a positive experience with our business, thank you for your wonderful feedback.
5/5
GoogleYour staff have made the whole sales experience much less daunting than I was expecting. Particular mention to Leanne Fletcher and Matt Bennett during the conveyancing period for their efficiency in communicating with all parties and keeping me updated as to the progress of the sale. Very happy to recommend Nicol and Co to anyone selling a property
Agent replied
Thank you for your lovely feedback, we always look to making the process as easy as possible and we are glad that you were able to experience this so positively.
5/5
View AgentsMoving to our new home
Leanne was helpful and friendly every step of the way when we purchased our house through Nicol and co. We were always kept updated and no problem seemed to faze her, which is exactly what you need when buying a house. I couldn't recommend Leanne, Dominique and the rest of the team more !
5/5
View AgentsProfessional genuine and caring
Leanne has been professional and consistent from the beginning. She has provided us with a seamless service from finding a house to buying a house which is not an easy thing. She has carried all our problems that have Arisen on our side and made this process stressless. She is genuine kind and caring and has given my family peace of mind and hope. The service she has provided has been tailored to meet our needs we could not have done it without her. Her patience and time and energy is astounding. ... Leanne should be commended for the service she has provided.thank you so much.
5/5
View AgentsEstate Agency Now
Matt Bennett has provided an excellent service in helping me find a new home. He does what every other agent doesn't do - he listens to customer needs and helps match properties to buyers.
5/5
View AgentsHouse Sale.
Have given Leanne and the whole team a five star review for all the hard work, help and great service they have given in getting the sale of my Fathers property over the line!
5/5
View AgentsExcellent service for property sale
Nicol and Co have provided an excellent service throughout the sales process, from the valuation by Karen Smith, preparation of sales brochure and photographs, viewings and liaison with all parties during the conveyancing period. I was very impressed with the communication, which has been first class. Special thanks to Leanne Fletcher and Matt Bennett who have gone out of their way to keep me updated with regular progress reports and have efficiently chased up outstanding issues as necessary. I would happily recommend Nicol and Co to anyone wishing to sell a property.
5/5
View AgentsThank you!
Just want to say thank you to Leanne for always being at the end of the phone and having never ending patience with me for what turned out to be a trying sale. She dealt with any issues I had immediately and answered every question I had, I cannot thank her enough.
5/5
View AgentsAmazing
Leanne was fantastic. My solicitor was extremely slow at getting back to me and Leanne continuously chased them up for me. She was really persistent and I don't think things would have been done as quick without her help. She kept me informed at all times.
5/5
View AgentsExcellent service and real teamwork!
We used Nicol & Co to sell our elderly Mum's home. They are a very active team and really work hard to achieve a sale. Leanne Fletcher kept us up-to-date with the process once a Buyer had been found, and Tom, Jo and all the Staff act as a really professional team to make sure all goes smoothly. I would definitely recommend them and would not hesitate to use them again if necessary. Thankyou to the whole Team at the Worcester office for your help and support. You were amazing!
5/5
View AgentsHouse sale
I cannot speak to highly of my experience with Nicol and Co.. I have dealt with many estate agents with not always a pleasurable experience. Regarding this sale prompted by my mother’s death, I was feeling very anxious and really dreading the process. From the time their sales negotiator Dominique walked through the door I felt confident. She suggested and advised on the look of the house for selling, which I took note of and organised. Also a realistic selling price instead of appealing to the buyers greed. Throughout the process the team kept me updated without any calls on my part wondering what was going on. I want to thank all the team for their professional approach and help and I would not hesitate to recommend Nicol and Co to any future clients.
5/5
View AgentsFriendly and efficient
Leanne was friendly, personable and highly effective when we were buying our house. No hesitation at all in recommending her to anyone
5/5
View AgentsProfessional
Rating only, no written review.
5/5
View AgentsVery impressed. Would definitely recommend
Everyone at Nicol & Co were fantastic throughout the entire process of selling our home, from Paul and the team in sales to Leanne in chasing the solicitors and helping to meet the planned move date. We were kept updated regularly, and the team acted quickly to find a new buyer when the original buyer pulled out, and then thanks to Leanne's hard work we still managed to move before the end of October as originally planned. We hope not to need to move again, but if we do it will be with Nicol & Co
5/5
View AgentsProfessional, efficient and friendly
It took us a while to find the right buy to let property so when we found one we wanted it ! Leanne Fletcher has been fantastic, Professional and extremely efficient. She remained calmed when I was on tender hooks and has been an absolute pleasure to deal with . I would not hesitate to recommend Leanne and the rest of the team at Nichol and Co . Thank you Leanne for securing our deal on ( what we think ) is the best little house in Worcester !
5/5
View AgentsA professional, responsive and friendly service from start to finish.
Nichol and co were brilliant. Leanne, my main point of contact, made moving as stress free as possible. She is professional, responds quickly to queries, reliable and friendly. I have and will be recommending Nichol and Co to friends and colleagues.
5/5
View AgentsEfficient and effective
Leanne pushed through the sale in avery professional and friendly way. I am very satisfied with the service she provided and would definitely recommend her.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Nicol & Co
Which Nicol & Co office has the most reviews?
Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.
Where are the Nicol & Co offices?
The two Nicol & Co offices, by town:
- Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
- Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
What do buyers say about Nicol & Co?
79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."
What do landlords say about Nicol & Co?
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
What do tenants say about Nicol & Co?
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Has Nicol & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.
