Trusted Agent profile Β· Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,685 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,685 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,233

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Nicol & Co is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2026, 2023, 2020, 2019.

EA Masters by year, 2023 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Nicol & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

When I first approached Nicol & Co to let out my property, they seemed really confident in how much money I could get for it a month (their estimate was so much more than I anticipated) and how quickly they'd find a tenant. I must admit I was sceptical but they were right - after hosting a live stream within the first week I had so many offers I had to whittle the list down to the ones I wanted vetted. Since the property has been let Grace has been fantastic. With the managed service they literally do everything which makes such a difference. I've let out a property before through another agency and it was a very different experience. I really cannot fault Nicol & Co and thoroughly recommend them.

Lesley Β· 20 April 2022 Β· Nicol & Co Droitwich

5/5

Google

We purchased our property through Nicol & Co and had a brilliant experience with them. Despite having an incredibly challenging and stressful chain, Leanne worked tirelessly to keep in touch with all parties and ensure we finally completed this month. All the staff in the Worcester office have been pleasant from start to finish and the hamper we were given along with our new keys was a lovely touch.

Katrina Β· 18 April 2022 Β· Nicol & Co Worcester

Agent replied

Hi Katrina, thank you for the 5* review. We are so pleased to hear you had such a good experience buying your property through Nicol & Co. We hope you are enjoying your new home and enjoy the hamper!

5/5

Facebook

I bought my house from Nicols a month ago and they were fantastic from start to finish. The purchase had many complications throughout and Nicols were always one step ahead. Erica and Hannah were all over it! They were very good at chasing the vendor and regularly got in touch to update me.Thank you for all of your help. Will use you again!

Lucy Β· 8 April 2022 Β· Nicol & Co Droitwich

5/5

Google

We are very happy with Nicol and co. We have had a few issues with our property that we rent and they have been very good at communicating with us and the landlord to help resolve our issues.

Katherine Β· 7 April 2022 Β· Nicol & Co Worcester

Agent replied Β· 7 April 2023

Hi Katherine, thank you so much for your lovely 5* review. We are very pleased to hear that our Lettings team have been able to swiftly resolve the issues with your property. Thank you for choosing Nicol & Co

5/5

Facebook

From start to finish Nicol & Co have been fantastic. Erica arrived with a portfolio presentation and explained to us really well about a price and the best approach for selling our house. Since then we have had most discussions with Alexandra who has been fantastic. Not only friendly but they genuinely seem to care about their customers. We have not had to chase anything with these guys and everyone has been in contact straight away. We are so very impressed.Especially with the quickness of the sale and the price we received. The confidence they instill in a seller is fantastic - every area of the sale is covered and it fills you with so much confidence and is such a relief !

Ben Β· 30 March 2022 Β· Nicol & Co Droitwich

5/5

Google

We have found the service provided by Paul Spregg and the team in the Droitwich branch to be professional and of the highest quality we could have hoped for, no question or request was of any problem and a response was provided efficiently. Thank you again Paul for all your assistance with our property purchase. Peter & Sally Marrs

Peter Β· 27 March 2022 Β· Nicol & Co Droitwich

Agent replied

Hi Peter, thank you very much for the 5* review of our Droitwich branch

5/5

Google

We have found the service provided by Paul Spregg and the team in the Droitwich branch to be professional and of the highest quality we could have hoped for, no question or request was of any problem and a response was provided efficiently. Thank you again Paul for all your assistance with our property purchase. Peter & Sally Marrs

Peter Β· 27 March 2022 Β· Nicol & Co Droitwich

Agent replied

Hi Peter, thank you very much for the 5* review of our Droitwich branch

5/5

Google

Thank you for the support we have received from the Nicol and Co team. They have been so proactive punctual and professional from start to finish and we will definitely use them in future for selling and purchasing any future properties. Just a special thanks goes to Dan and Jess whom have dealt with us on a more regular basis then others in the team. They are a credit to Nicol and Co and we are so grateful for their support and guidance over the last few months.

Sophie Β· 27 March 2022 Β· Nicol & Co Droitwich

Agent replied

Hi Sophie, thank you for leaving us a lovely 5* review. We are thrilled to hear that your experience of our Droitwich team was such a positive one. We are delighted to have been of assistance and would love to help you again in the future. With very best wishes from Nicol & Co

5/5

Google

My wife and I recently moved to Droitwich. The house we bought was being marketed by Nicol & Co, Droitwich. We were very impressed with them from our first viewing of the house, through to completion. The various people we dealt with were friendly yet professional and extremely helpful. I felt that at various times during the process, they went well beyond what might be expected. Our attempts to move to the West Midlands took some months and during that time we viewed a lot of properties. Nicol & Co were undoubtedly the best estate agents with whom we had contact. I would absolutely recommend them to anyone looking to sell their property in and around Droitwich. My wife and I probably have one more move left in us and we would fully expect to instruct Nicol & Co in the distant future!

Joe Β· 27 March 2022 Β· Nicol & Co Droitwich

Agent replied

Good morning Joe, thank you for the lovely 5* review you have left for our Droitwich office. We are so pleased we were able to assist with your house purchase and hope you have settled in to your new home and new area. It will be our pleasure to assist you again in the future. Many thanks from all the team at Nicol & Co

5/5

Google

Nicol & co have been fantastic throughout the sale of our house and the purchase of our new one. From our first meeting with Robin, the numerous phone calls and emails with Dan and sales progression with Rachael, they've all been amazing. Very friendly and have been great at advising us and helping us through the process. Thanks all 😊 …

TheMexicaliKid Β· 27 March 2022 Β· Nicol & Co Droitwich

Agent replied

Hi TheMexicaliKid, thank you for the lovely 5* review! We are delighted to hear that the everyone provided you with such good service and that you are pleased with how your transaction was handled throughout the selling and buying process. It will be our pleasure to assist you again in the future! With very best wishes from all the team

5/5

Google

Very Good Service, rang for a renewal contract , drew up and dealt with efficiently sorted in a couple of days. Very good service

Carl Β· 26 March 2022 Β· Nicol & Co Droitwich

5/5

Google

Sarah and Lizzie were so helpful and informative and dealt with my tenant's contract swiftly and professionally. Can't thank them enough for helping us out. Would recommend.

Natalie Β· 26 March 2022 Β· Nicol & Co Droitwich

5/5

Google

Fantastic customer service and support from Robin at valuation to Rachael at Sales progression. Helped me through each step. Happy to answer any question I had and made me feel a big part of the sale, providing information along the way to keep me upto date. Can’t recommend highly enough. This was only a house sale, however I did purchase the same house from Nicol & Co over 5 years ago.

Craig Β· 26 March 2022 Β· Nicol & Co Droitwich

Agent replied

Hi Craig, thank you for your lovely 5* review and fantastic comments! We are delighted to hear that the everyone provided you with such good customer service. The team are always very pleased to hear such lovely feedback and we thank you for the recommendation. It will be our pleasure to assist you again in the future! With very best wishes from all the team

5/5

Google

A seller's experience - at all stages in the process the whole team were professional, and helpful. The valuation was competitive and the process to completion efficient. As a remote seller of a property (previously owned by a family member), they went out of their way to assist me to keep necessary visits back to the property to a minimum and were sensitive to the fact I was selling a home on behalf of someone else. Their support to sell process was excellent added value to the overall package that they offer. I would recommend them to other sellers in the area.

L Β· 26 March 2022 Β· Nicol & Co Droitwich

5/5

Google

Nicol and Co provided s superb service as we looked for houses in Droitwich. After one failed to come through, they kept working with us and we ended up moving into a great house. Rachael was fantastic - communicating with us all the time and helping to push everything through on the date we had agreed with the seller.

Iain Β· 26 March 2022 Β· Nicol & Co Worcester

Agent replied

Hi Iain, thank you for leaving us a 5* review for Rachael and the Droitwich office. We are so pleased to read that your purchase went through on time and you have bought a wonderful home. With many thanks from all the team at Nicol & Co

1/5

Google

No thank you

Valerie Β· 24 February 2022 Β· Nicol & Co Droitwich

Agent replied

Hi Valerie, we are sorry to see you have left us a 1* rating. You may have rated us in error as we don't have anyone on our system by this name. Feel free to contact hub@nicolandco.co.uk if you have a grievance you wish to discuss with us

5/5

Google

All staff were extremely friendly, caring and professional at everything they did. I would not hesitate to recommend this office wholeheartedly.

Richard Β· 24 February 2022 Β· Nicol & Co Worcester

Agent replied

Good morning Richard, thank you for leaving the Worcester team a 5* review. We are very pleased to hear you received such good service and we appreciate your recommendation. With many thanks from all the team at Nicol & Co

5/5

Google

Fantastic service! Kept me really well informed about the progress of my sale and were highly responsive to my questions. Thank you for making this as stress-free a process as possible!

Jennie Β· 24 February 2022 Β· Nicol & Co Worcester

Agent replied

Hi Jennie, thank you for your 5* review. We are delighted to hear that the Worcester team were able to assist in making your sale transaction such a stress free experience and we really appreciate you taking the time to leave us this review. With kind regards from all the team at Nicol & Co

5/5

Facebook

We bought a house from Nicol and co. I can honestly say all of the team were really helpful and friendly. Always there to answer questions, support you as a customer with the best service possible. We worked with Rachel and she supported us through our sale and beyond. Definitely recommend selling or buying with Nicol and Co.

Andie Β· 23 February 2022 Β· Nicol & Co Droitwich

5/5

Facebook

We bought a house from Nicol and co. I can honestly say all of the team were really helpful and friendly. Always there to answer questions, support you as a customer with the best service possible. We worked with Rachel and she supported us through our sale and beyond. Definitely recommend selling or buying with Nicol and Co.

Andie Β· 23 February 2022 Β· Nicol & Co Droitwich

5/5

Facebook

Sold my house and moved into my new home last Friday and throughout Nicol and co have been brilliant! Always friendly helpful and knowledgable and willing to solve any issues at the drop of a hat! Would like to say a massive thank you to Rachel, Dan, Robin and the rest of the Droitwich office involved cheers guys!

Matt Β· 22 February 2022 Β· Nicol & Co Droitwich

5/5

Facebook

A fantastic experience selling my property with Nicol & Co. Regular communication right from the start. Everyone in the Malvern office was extremely kind & helpful, Thank you to Erica and Charlotte for all of your help getting the property on the market, but a special mention has to go to Hannah for going above and beyond in our sale process! I would have been lost without your help! Thank you for showing such dedication, knowledge and kindness throughout! I will recommend you to everyone! Thank you

Georgina Β· 21 February 2022 Β· Nicol & Co Droitwich

4/5

Google

Nicol and Co were very proactive and friendly in assisting our property search (thank you Alice!), however sales valuation was low with high fees and we sold elsewhere for Β£25,000 more.

Lynn Β· 8 February 2022 Β· Nicol & Co Worcester

Agent replied

Good afternoon Lynn, thank you for your review of Nicol & Co Worcester and for mentioning Alice in particular. I'm glad she was able to assist you with your search and hope you find your dream home soon

5/5

Google

We asked a number of agents over to look at our land that we wanted to sell. Including some we had been happy working with before. I hadn't met Luke before but I knew his name because he had been pro active in mailing me direct at the last development we had. What impressed me the most was that Luke is a specialist in land.....he understand the property market too but he gets developments better than any other agent ive met. He sold off market and gained us an above market value. Since then he has provided his invaluable expertise on other sites I own so when I come to sell I will be using Luke at Nicols for those too. Luke understands the importance of nurturing long term relationships for everyone's mutual gain. We appreciate all his time and efforts in the smooth selling of our land.

Lauren Β· 7 February 2022 Β· Nicol & Co Worcester

Agent replied

Hi Lucy, thank you for the very comprehensive 5* review, Luke and our land department will be thrilled to read your comments. Your review is very much appreciated and we would be delighted to assist you again in the future. With many thanks from Nicol & Co

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,146 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 5 other industry awards since 2019.

Reviews may appear on more than one platform.

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