Trusted Agent profile
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★★★★★
577 reviews across 3 offices and 2 platforms
Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.
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Naylor Powell's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAdam and his team did an amazing job in ensuring a smooth no hassle sale of my property. They were very thorough and professional, keeping me informed every step of the way, nothing was too much trouble. I would certainly recommend using Naylor Powell.
Thank you for the lovely feedback. All the team at Naylor Powell Newent wish you all the best for the future
5/5
GoogleAdam and the team at Naylor Powell Estate Agents were so helpful when we were selling our house. The guys were friendly and kept me informed every step on the way. I can't fault the service they provided. Would highly recommend!!
Thanks Kirsty. It was our pleasure! Best wishes from all the team at Naylor Powell Newent
1/5
TrustpilotAVOID THESE LYING UNPROFESSIONAL…
AVOID THESE LYING UNPROFESSIONAL THEIVES. They misinform you and SET YOU UP to LOSE ALL YOUR DEPOSIT MONEY. They took photographs at the inventory and LIED about them when leaving the tenancy. THEY FIDDLED THE DATE AND TIME STAMP showing faults that WERE NOT THERE on the inventory because they SET US UP to keep the deposit.They are aggressive,rude,MARC FOX IS A BULLY AND SEXIST CHAUVIST. The codes in the car park and door codes HAVE NOT BEEN CHANGED IN OVER 6 YEARS. SURVEILLANCE CAMERAS ON THE DOCKS DO NOT WORK SO BIKES, CARS and MOTORBIKES are BEING STOLEN OFTEN. Yet NAYLOR POWELL DO NOT CARE THEY DO NOTHING. THIEVES AND DRUG DEALERS FREQUENT AREA BECAUSE THEY KNOW HOW USELESS NAYLOR POWELL ARE. They are by far THE WORST COMPANY EVER - AVOID AT ALL COSTS>YOU HAVE BEEN WARNED!!!!
4/5
GoogleRating only, no written review.
Thank you for the kind review, Naylor Powell Gloucester.
4/5
GoogleRating only, no written review.
Thank you for the kind review, Naylor Powell Gloucester.
5/5
GoogleRating only, no written review.
Thank you for the kind review, Naylor Powell Gloucester.
5/5
GoogleRating only, no written review.
Thank you for the positive review, Naylor Powell Gloucester.
5/5
GooglePerfect teachers and super atmosphere
Thank you for the kind review, Naylor Powell Gloucester.
4/5
GooglePleasant and helpful staff
Thank you for the positive review, Naylor Powell Gloucester.
5/5
GoogleVery helpful in the property business
Thank you for the positive review, Naylor Powell Gloucester.
5/5
GoogleFriendly team, very good communication and always happy to answer any questions. Also special thanks to Callum 👍PositiveResponsiveness, Professionalism
Many thanks for the kind review. The Naylor Powell Gloucester team.
2/5
GoogleSome of the rental staff are not very though, lack attention to detail in their reports and inspection, and come across as quite rude. Sales team are very friendly and helpful though.
I am surprised to read this feedback and would be grateful if you could contact me to understand where you feel some of our team have not met your expectations. I can't identify you on our database as a buyer, tenant, vendor or landlord so am unsure exactly what our dealings have been with you. Please contact me james.birt@naylorpowell.com
5/5
GoogleRating only, no written review.
Thank you for you for your 5 star review, it is much appreciated.
5/5
GoogleStaff always very helpful and friendly. Excellent service.
Thank you for your kind review of Naylor Powell Stonehouse.
5/5
GoogleFriendly, passionate and knowledgeable staff who always go the extra mile. Would not hesitate to recommend.
We appreciate you taking the time to give us positive feedback and review the Naylor Powell Stonehouse branch.
5/5
GoogleFantastic team at Natlor Powell - Ruth, Leah and Chloe. They helped me with my sale. From start to finish they went the extra mile. Genuinely appreciated. Highly recommended.
Thank you for your lovely review. I really do have a great team and am pleased that you agree 😊 …
5/5
GoogleWould definitely recommend Robert, Leah and the rest of team in selling your home, they have done so for us and other members of the family and would certainly use them again in the future. Also bought our current home through them. Excellent service in helping the transactions go through smoothly and efficiently.
We are so pleased to hear that you and your family have had positive experiences buying and selling through Naylor Powell Stonehouse. Thank you for your kind review. 😊 …
5/5
GoogleI chose Naylor Powell, after having a horrendous experience with purple bricks. Where the property had been on the market with purple bricks for seven months, I was despairing thinking we weren't likely to sell. We booked in a meeting with Naylor Powell, they were extremely accommodating and professional. Although more expensive than purple bricks, they were worth every penny. We sold a property within three weeks after listing through Naylor Powell, and had a large number of viewings. Afterwards they worked closely with both us and the buyer to help us get to exchange and completion. I think they were very diplomatic, and helped us work through issues as they arose. I have gone through this process of buying and selling several times, and Naylor Powell are head and shoulders above any estate agents I have ever dealt with. So I would wholeheartedly recommend them.
Thank you so much for your kind review. We are so pleased to hear that your experience of selling through Naylor Powell in Stonehouse was so positive. We would like to wish you all the best for the future.
5/5
TrustpilotFirst class service
First class service. Excellent communication skills and able guide through the complications of selling a property. The ever patient Robert was able to negotiate under very challenging circumstances and get the best outcome for me. Would certainly recommend.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleVery friendly staff
5/5
GoogleHelpful staff work here
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.
The three Naylor Powell offices, by town:
Yes. In The Trusted Agent 2026 awards: Naylor Powell, Stonehouse won Gold.
Send Naylor Powell a message.
