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Naylor Powell estate agents in Gloucester, Stonehouse and Newent

4.8

★★★★★ Excellent

577 reviews across 3 offices and 2 platforms

www.naylorpowell.com

Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

565

Reviews on Google

All 3 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Our offices

Naylor Powell's three offices, most reviewed first. Each has its own page.

Latest reviews from every Naylor Powell office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I could not recommend Naylor Powell highly enough. Leah is excellent (and tenacious). Superb service all round.

Helen · 16 June 2022 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Helen, thank you so much for the positive review we hope you are enjoying your new home and please do not hesitate to touch base if we can help again in the future. Best wishes Naylor Powell, Gloucester Docks.

5/5

Google

Fantastic service from the whole team, good communication throughout the process especially from Leah. Thanks for making our sale so efficient, would recommend

Keith · 16 June 2022 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you very much for your feedback, it is great to hear you would recommend Naylor Powell. Best wishes from Naylor Powell, Gloucester Docks.

5/5

Google

The team at Naylor Powell were very good in every way. Always responsive to telephone calls and emails and very friendly. An excellent service all round.PositiveResponsiveness, Professionalism

Tim · 16 June 2022 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you for the kind review we are so pleased that we were able to help you secure a sale and we wish you all the best in your new home. Naylor Powell Gloucester Docks.

5/5

Google

I found the whole team were very helpful and nothing was too much trouble. My main contact was Leah. As I am a new comer to the area, Leah answered all my queries about local amenities and transport links. Very professional. Will use again.PositiveResponsiveness, Quality, Professionalism

Gillian · 16 June 2022 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you very much for your kind feedback, we are really pleased to hear that you have been happy with the service Naylor Powell has provided you with. We would be delighted to help you in the future. Best wishes, Naylor Powell, Gloucester Docks.

5/5

Google

A professional agent who has guided me through the process of selling the house. Good support throughout with regular updates on progress of the sale. Staff always pleasant to deal with. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Ann · 16 June 2022 · Naylor Powell Gloucester

Agent replied · 15 June 2024

Thank you very much for the kind and positive review. it has great to work with yourself on the sale. If ever you need the assistance of Naylor Powell in the future we would be delighted to assist. Kind regards, Naylor Powell Gloucester Docks Team

5/5

Google

Full credit to the team at Naylor Powell. Great comms and a caring attitude and a genuine interest in the properties they sell along with the people they deal with. A refreshing change!PositiveResponsiveness, Quality, Professionalism

Simon · 14 June 2022 · Naylor Powell Stonehouse

Agent replied · 13 June 2024

Thank you so much for your kind words Simon, it was a pleasure helping you secure your next home! All the best from the Naylor Powell team here in Stonehouse.

5/5

Google

Handled everything for us with great care and attention to detail. There were cheaper options but when the benefits with going with Naylor Powell were explained to us we made the decision to sell with them. This was absolutely the right choice. The photos were incredible, the communication was brilliant and everyone we dealt with was professional and friendly. Highly recommended to anyone buying or selling their home.PositiveProfessionalism

Steve · 14 June 2022 · Naylor Powell Stonehouse

Agent replied · 13 June 2024

Thank you so much for your kind review. We are so pleased to hear that your experience of selling through Naylor Powell in Stonehouse was so positive. The whole team here would like to wish you guys all the very best for the future!

5/5

Google

Rating only, no written review.

Suzie · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

The whole team in the Stonehouse branch of Naylor Powell really appreciates you taking the time to leave us a positive review. We hope you are very happy in your new home!

5/5

Google

Rating only, no written review.

Mark · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you very much for taking the time to leave us a positive review. The whole team here in Stonehouse were glad we could assist in the sale of your property, and hope that you are very happy in your new home!

5/5

Google

Friendly, helpful and efficient staff x

Bill · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you very much for your kind words and positive review. All the best from the whole Naylor Powell team here in Stonehouse.

5/5

Google

Helped me buy my first house no issues!PositiveProfessionalism

Charles · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for taking the time to leave us a positive review. The whole team here hope you are very happy in your new home!

5/5

Google

They've been very helpful for us..always just a phone call away,and Alastair especially..........

Stephanie · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you very much for your positive review. The whole Naylor Powell Stonehouse team wish you all the very best in your new home.

5/5

Google

Very professional and very friendly. Would recommend using Naylor Powell if you want to sell your propertyPositiveProfessionalism

Jackie · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you so much for your kind words. We are so pleased to hear that your experience of selling through Naylor Powell was so positive. The whole Stonehouse team hope you are very happy in your new home!

5/5

Google

Flawless service and would certainly recommend. Used NP to rent my house out and eventually sell it. Many thanksPositiveResponsiveness, Quality, Professionalism

Phil · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you so much for your kind words. We are so pleased to hear that your experience of both selling and letting your property through Naylor Powell was so positive. The whole team here in Stonehouse would like to wish you all the very best for the future!

5/5

Google

Very friendly and helpful only just put house on market but its good update sold house 3 times,and then moved during covid excellent job done by all staff in stonehouse branch can't recommend higher if you want an estate agents,go with naylor powel 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐😊 …

ANNE · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you very much for your review, we are glad you had such a positive experience. The whole Stonehouse team hope you are very happy in your new home!

5/5

Google

We purchased through NP, they were very helpful, attentive and assisted the sale through. Broke the mould of traditional estate agency reputations, thoroughly recommended.

Heather · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you very much for your positive feedback Heather. It was a pleasure helping you guys to secure your next home! All the best from the whole Naylor Powell team in Stonehouse.

5/5

Google

Naylor Powell were very helpful and very professional with the selling of my late father's property. They marketed the property very well and sold it, they kept us informed through the whole sale. I would not hesitate to use them again if I were to be selling my property.

Anne · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for your kind words and positive review. It was our pleasure to help assist in the sale of your property and the whole Naylor Powell Stonehouse team wish you all the best for the future.

5/5

Google

Naylor Powell and specifically Alistair were a great estate agent. Their service was always provided with a smile and was second to none. Quick responses always, easy to get hold of and chasing up solicitors (which we all know can be difficult) to obtain updates was brilliant. Would highly recommend using them to anyone!PositiveResponsiveness, Quality, Professionalism

Harry · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

Thank you for your kind words and positive review. It was our pleasure to help assist in the sale of your property and the whole Naylor Powell Stonehouse team hope you are very happy in your new home!

5/5

Google

Chloe, and before her Leah, gave exceptional service after a sale had been agreed. They were so supportive during a very difficult time when we were caught with a totally ineffective conveyancer on our side. They kept communication open between us and our buyer, and when the sale eventually fell through, quickly found us another buyer. This sale, with another solicitor, was completed in less than 2 months. The whole team at Stonehouse Naylor Powell were unfailingly positive, responsive and supportive. We would have no hesitation in giving any future sales to them.PositiveResponsiveness, Professionalism

Chris · 12 June 2022 · Naylor Powell Stonehouse

Agent replied · 11 June 2024

The whole Naylor Powell team here in Stonehouse would like to thank you for your glowing review. It was not always easy, but we got there in the end! We would like to wish you all the very best for the future.

1/5

Google

Cancelled a viewing 3 hours before the viewing after we travelled 4 hours from London, we even called the night before and the morning of the viewing to confirm, hundreds wasted on petrol and hotel. Avoid!!

R · 22 May 2022 · Naylor Powell Newent

Agent replied · 25 October 2023

It is regrettable that the property was sold before you could view it. Having checked the file I can see we called you the day before to advise we had received an offer that may be accepted. The vendor accepted the offer the following … More

5/5

Google

5 Star service! Friendly, professional, responsive. The team at Naylor Powell (Newent) were absolutely faultless! …

Megan · 8 October 2021 · Naylor Powell Newent

Agent replied · 25 October 2023

Thank you Megan and good luck in your new home from all at Naylor Powell Newent

5/5

Google

We have recently sold our house through Adam Davis and the team at Naylor Powell Estate Agents. Naylor Powell had been recommended to us by (literally) everyone that I had …

Kirsty · 8 October 2021 · Naylor Powell Newent

Agent replied · 25 October 2023

Wow, thank you so much for the wonderful feedback. Naylor Powell pride ourselves on service and so I am really pleased you felt you got that service. Very best wishes for the future Kirsty from everyone at Naylor Powell Newent.

5/5

Google

We engaged the Naylor Powell Newent team having looked at other local agents as we were impressed with their understanding of the property and their easy, professional approach. We weren't disappointed! They put together first class sale …

Andrew · 8 October 2021 · Naylor Powell Newent

Agent replied · 25 October 2023

Thank you for your kind feedback. We are delighted you chose Naylor Powell Newent! Best wishes for the future

5/5

Google

Adam and the team were excellent throughout the whole process. They knew from day one what it was we were looking for and would pick up the phone the minute they saw something that suited our criteria, it felt like they really listened and …

Steve · 8 October 2021 · Naylor Powell Newent

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Naylor Powell is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.

British Property Awards winners in two years, the group and its branches: 2024, 2025.

British Property Awards by year, 2024 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Naylor Powell

Which Naylor Powell office has the most reviews?

Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.

Where are the Naylor Powell offices?

The three Naylor Powell offices, by town:

  • Gloucester: Unit C, The Barge Arm East, The Docks, Gloucester, GL1 2DQ
  • Newent: 1 High Street, Newent, GL18 1AN
  • Stonehouse: Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Has Naylor Powell won any awards?

Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.

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