5/5
Staff always friendly, very helpful and very professional.
Agent replied Β· 19 June 2024
Thank you for your 5* review.
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449 reviews across 7 offices and 3 platforms
Morris Marshall and Poole has seven offices, in Newtown, Welshpool, Llanidloes, Oswestry, Machynlleth, Tywyn and Aberystwyth. Together they have 449 reviews on three platforms, rated 4.4 out of 5 overall.
Morris Marshall and Poole's seven offices, most reviewed first. Each has its own page.
Showing 442 reviews on Google only. Show every review
5/5
Staff always friendly, very helpful and very professional.
Thank you for your 5* review.
5/5
Julia is rather excellent at her job great estate agent π β¦
Hi Owen, thank you for your 5* review. We'll pass your kind comment on to Julia.
5/5
Absolutely fantastic service I received from both this company and staff I can confirm that I would definitely use them again, especially Ffion she was an asset and fantastic help with my purchase
5/5
We recently purchased a property through MMP and dealt with Dave Jones. The market is very difficult at the moment with properties selling within days. Dave arranged a viewing for us promptly at our convenience and gave us helpful advice on the market and local area. The communication with Dave and Julia in the office was prompt and the Welshpool team were a pleasure to deal with.
Hi Rachel. We're glad we could help. We'll pass your kind comments on to Dave and Julia.
1/5
I was very interested in buying a property. I was refused a viewing until they had a Solicitor's letter attesting I was good for the money! I hadn't even been inside the property. So insulting. And yes, I happened to have sufficient funds. Wouldn't go near them again.
5/5
Quick and accurate, exactly what you need.
5/5
Rating only, no written review.
Thanks for the 5* review Andy. We're glads the team could help.
3/5
Rating only, no written review.
Thanks for your review. Why not email us and let us know what we could do to make 5*. Llanidloes@morrismarshall.co.uk
4/5
Caroline and Andrew, with whom i had the most contact, were always very helpful. The phone was usually answered promptly, emails were a little more hit and miss, especially when they were visibly busy. Andrew was very concise in his responses, which was useful, though (and not a complaint, more an observation) i usually felt he was rushed to his next task whilst we spoke. However, he called out of hours one morning when i had asked for a call, which i was grateful for. The gentleman who showed us around both times was friendly, knowledgeable of the area and we felt under no pressure to rush, which was appreciated. Although i had emailed saying we'd found a house so mmp could remove us from the list, we are incredibly grateful that this was not done quickly as our preffered house with mmp came back on the market and we'd have missed out otherwise and we will be eternally grateful for this! Thank you all again.
5/5
Neville went above and beyond to get our house on the market within 4 days so that it would benefit from all of the visitors on the Easter bank holiday weekend. He took great photos (waiting for the sunshine in a rainy week). He checked that we were happy with everything and he got it on the market really quickly. Also Rhiannon and Caroline in the Llanidloes office were very helpful. And Andrew Turner gave us sound and ethical advice and when the first sale fell through he rang around the previous offers and managed to sell the property without restarting the sales process.
2/5
Rating only, no written review.
5/5
Recently completed a purchase of a property. The team were polite and very proactive to help the sale progress, would highly recommend.
5/5
MMP were fantastic throughout our sale, it wasn't easy- we had a seller pull out at the last minute and the whole team understood our issue and worked with us, supporting us all the way until we achieved success. We are really thankful and their communication was far superior than that of our solicitors!
5/5
We received a very personal service, they were always available and provided an excellent level of service throughout.
We're glad we could help. Thanks for the comments and 5* review Chris.
5/5
Rating only, no written review.
Thank you for your 5* review!
3/5
Rating only, no written review.
5/5
Rating only, no written review.
Thanks for your 5* review.
4/5
Rating only, no written review.
5/5
My experience has been excellent staff are always cheerful, helpful and approachable. Could not fault them in any way
Thanks for the review Ashleigh. We're glad we've provided a 5* service. We'll pass this on to the team.
5/5
The team at the Machynlleth branch of MMP have been absolutely great during the sale of our property. We found them extremely knowledgeable in terms of the local market and they were helpful and responsive in our dealings with them. We're grateful for all the advice, support and guidance that was given. Thank you!
Thanks for your 5* review.
5/5
Very helpful and accommodating all the way through the purchase process and even afterwards in contacting the seller on my behalf. I don't think I would have got my house without their help due to issues in the chain but they liaised with the seller on my behalf to keep my offer on the table while the process ground on slowly. Highly recommended.
3/5
MMP were great when I moved into a property with a friend and later were very helpful when the tenancy changed to myself and my partner. All requests we made through them were dealt with well. However, when the time to move out came we were informed that the entire 575 pound deposit was being kept for βcleaningβ despite myself and my partner cleaning the house top to bottom and painting the living room, kitchen and a bedroom out of our own pockets over the last 4 and a half or so years. We did manage to claw back 275 pounds with the Tenancy Deposit Scheme and had to reluctantly accept this after our request was ignored for a week and a half. However, this still leaves 300 pounds of deposit that was kept for βcleaningβ. We were also not offered a pre departure check so that we could sort the issues that they had with the house and claim our full deposit back. All in all this felt like either the company or the landlord were trying to pull a fast one on us in the hope we wouldnβt contest the decision.
Hi Nathan. Thank you for your review. All deposits are protected by the Tenancy Deposit Scheme. Any dispute regarding deposit retentions can be referred to them for independent adjudication for settlement. Prior to the end of any tenancy, tenants receive clear instructions on what is expected when a property is vacated. Properties should be returned in no worse condition that it was initially let, taking into consideration general wear and tear over the course of the tenancy. All TDS information is provided as part of the agreement. Full details can also be found here: www.tenancydepositscheme.com
5/5
We used MMP Newtown recently to secure a rental in the local area. The staff were extremely professional, namely Sue, Rhiannon and Mandy. They dealt with all aspects of the process in a clear and efficient manner. All communications were responded to promptly and we couldnβt have asked for better agents to deal with. Absolutely superb staff and we would not hesitate in recommending them.
Thanks Ewan.
5/5
I was the purchaser, so Although I thought the Estate agent was just for the Vendor. My experience is one of positive and quick response. even out of hours I was replied to, which made our purchase much more gratefulPositiveResponsiveness, Professionalism
Hi. Thanks for your 5* review. We know that it's about two sides when it comes to buying and selling. That's why we try to ensure all parties are involved in the process to make it as smooth as possible. It's important to communicate between everyone involved.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Morris Marshall and Poole branches are among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2023, 2024, 2025, 2026. ESTAS award winner every year since 2023.
2025 2 Best in Postcode across two branches ESTAS 2025 winners
2024 1 award ESTAS 2024 winners
2023 1 Bronze and 5 Best in Postcode across five branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Morris Marshall and Poole is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Send Morris Marshall and Poole a message.
Newtown has the most, with 145 reviews rated 4.4 out of 5, followed by Welshpool with 79.
The seven Morris Marshall and Poole offices, by town:
Yes. At the ESTAS 2026 awards its branches won 4 Best in Postcode awards. The group and its branches have also won 11 other industry awards since 2023.