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Morris Marshall and Poole estate agents in Newtown, Welshpool, Llanidloes and 4 more

4.4

β˜…β˜…β˜…β˜…β˜… Great

449 reviews across 7 offices and 3 platforms

www.morrismarshall.co.uk

Morris Marshall and Poole has seven offices, in Newtown, Welshpool, Llanidloes, Oswestry, Machynlleth, Tywyn and Aberystwyth. Together they have 449 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

442

Reviews on Google

All 7 offices

Yell logo

1.0 / 5

6

Reviews on Yell

All 7 offices

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Our offices

Morris Marshall and Poole's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 442 reviews on Google only. Show every review

5/5

Google

Staff always friendly, very helpful and very professional.

David Β· 19 October 2022 Β· Morris Marshall and Poole Welshpool

Agent replied Β· 19 June 2024

Thank you for your 5* review.

5/5

Google

Julia is rather excellent at her job great estate agent 😏 …

Owen Β· 19 October 2022 Β· Morris Marshall and Poole Welshpool

Agent replied Β· 19 June 2024

Hi Owen, thank you for your 5* review. We'll pass your kind comment on to Julia.

5/5

Google

Absolutely fantastic service I received from both this company and staff I can confirm that I would definitely use them again, especially Ffion she was an asset and fantastic help with my purchase

Nigel Β· 19 October 2022 Β· Morris Marshall and Poole Welshpool

5/5

Google

We recently purchased a property through MMP and dealt with Dave Jones. The market is very difficult at the moment with properties selling within days. Dave arranged a viewing for us promptly at our convenience and gave us helpful advice on the market and local area. The communication with Dave and Julia in the office was prompt and the Welshpool team were a pleasure to deal with.

Rachel Β· 19 October 2022 Β· Morris Marshall and Poole Welshpool

Agent replied Β· 19 June 2024

Hi Rachel. We're glad we could help. We'll pass your kind comments on to Dave and Julia.

1/5

Google

I was very interested in buying a property. I was refused a viewing until they had a Solicitor's letter attesting I was good for the money! I hadn't even been inside the property. So insulting. And yes, I happened to have sufficient funds. Wouldn't go near them again.

Milly Β· 19 October 2022 Β· Morris Marshall and Poole Welshpool

5/5

Google

Rating only, no written review.

Andy Β· 19 October 2022 Β· Morris Marshall and Poole Llanidloes

Agent replied Β· 24 October 2024

Thanks for the 5* review Andy. We're glads the team could help.

3/5

Google

Rating only, no written review.

Swampy Β· 19 October 2022 Β· Morris Marshall and Poole Llanidloes

Agent replied Β· 24 October 2024

Thanks for your review. Why not email us and let us know what we could do to make 5*. Llanidloes@morrismarshall.co.uk

4/5

Google

Caroline and Andrew, with whom i had the most contact, were always very helpful. The phone was usually answered promptly, emails were a little more hit and miss, especially when they were visibly busy. Andrew was very concise in his responses, which was useful, though (and not a complaint, more an observation) i usually felt he was rushed to his next task whilst we spoke. However, he called out of hours one morning when i had asked for a call, which i was grateful for. The gentleman who showed us around both times was friendly, knowledgeable of the area and we felt under no pressure to rush, which was appreciated. Although i had emailed saying we'd found a house so mmp could remove us from the list, we are incredibly grateful that this was not done quickly as our preffered house with mmp came back on the market and we'd have missed out otherwise and we will be eternally grateful for this! Thank you all again.

Dominique Β· 19 October 2022 Β· Morris Marshall and Poole Llanidloes

5/5

Google

Neville went above and beyond to get our house on the market within 4 days so that it would benefit from all of the visitors on the Easter bank holiday weekend. He took great photos (waiting for the sunshine in a rainy week). He checked that we were happy with everything and he got it on the market really quickly. Also Rhiannon and Caroline in the Llanidloes office were very helpful. And Andrew Turner gave us sound and ethical advice and when the first sale fell through he rang around the previous offers and managed to sell the property without restarting the sales process.

Deborah Β· 19 October 2022 Β· Morris Marshall and Poole Llanidloes

5/5

Google

Recently completed a purchase of a property. The team were polite and very proactive to help the sale progress, would highly recommend.

Ewan Β· 16 October 2022 Β· Morris Marshall and Poole Oswestry

5/5

Google

MMP were fantastic throughout our sale, it wasn't easy- we had a seller pull out at the last minute and the whole team understood our issue and worked with us, supporting us all the way until we achieved success. We are really thankful and their communication was far superior than that of our solicitors!

Zoe Β· 16 October 2022 Β· Morris Marshall and Poole Oswestry

5/5

Google

We received a very personal service, they were always available and provided an excellent level of service throughout.

Chris Β· 12 October 2022 Β· Morris Marshall and Poole Machynlleth

Agent replied Β· 12 October 2026

We're glad we could help. Thanks for the comments and 5* review Chris.

5/5

Google

Rating only, no written review.

Paul Β· 12 October 2022 Β· Morris Marshall and Poole Machynlleth

Agent replied Β· 22 November 2024

Thank you for your 5* review!

5/5

Google

Rating only, no written review.

Tracey Β· 12 October 2022 Β· Morris Marshall and Poole Machynlleth

Agent replied Β· 17 June 2024

Thanks for your 5* review.

5/5

Google

My experience has been excellent staff are always cheerful, helpful and approachable. Could not fault them in any way

Ashleigh Β· 12 October 2022 Β· Morris Marshall and Poole Machynlleth

Agent replied Β· 17 June 2024

Thanks for the review Ashleigh. We're glad we've provided a 5* service. We'll pass this on to the team.

5/5

Google

The team at the Machynlleth branch of MMP have been absolutely great during the sale of our property. We found them extremely knowledgeable in terms of the local market and they were helpful and responsive in our dealings with them. We're grateful for all the advice, support and guidance that was given. Thank you!

Amanda Β· 12 October 2022 Β· Morris Marshall and Poole Machynlleth

Agent replied Β· 17 June 2024

Thanks for your 5* review.

5/5

Google

Very helpful and accommodating all the way through the purchase process and even afterwards in contacting the seller on my behalf. I don't think I would have got my house without their help due to issues in the chain but they liaised with the seller on my behalf to keep my offer on the table while the process ground on slowly. Highly recommended.

Jon Β· 12 October 2022 Β· Morris Marshall and Poole Machynlleth

3/5

Google

MMP were great when I moved into a property with a friend and later were very helpful when the tenancy changed to myself and my partner. All requests we made through them were dealt with well. However, when the time to move out came we were informed that the entire 575 pound deposit was being kept for β€œcleaning” despite myself and my partner cleaning the house top to bottom and painting the living room, kitchen and a bedroom out of our own pockets over the last 4 and a half or so years. We did manage to claw back 275 pounds with the Tenancy Deposit Scheme and had to reluctantly accept this after our request was ignored for a week and a half. However, this still leaves 300 pounds of deposit that was kept for β€œcleaning”. We were also not offered a pre departure check so that we could sort the issues that they had with the house and claim our full deposit back. All in all this felt like either the company or the landlord were trying to pull a fast one on us in the hope we wouldn’t contest the decision.

Nathan Β· 22 June 2022 Β· Morris Marshall and Poole Newtown

Agent replied Β· 16 November 2023

Hi Nathan. Thank you for your review. All deposits are protected by the Tenancy Deposit Scheme. Any dispute regarding deposit retentions can be referred to them for independent adjudication for settlement. Prior to the end of any tenancy, tenants receive clear instructions on what is expected when a property is vacated. Properties should be returned in no worse condition that it was initially let, taking into consideration general wear and tear over the course of the tenancy. All TDS information is provided as part of the agreement. Full details can also be found here: www.tenancydepositscheme.com

5/5

Google

We used MMP Newtown recently to secure a rental in the local area. The staff were extremely professional, namely Sue, Rhiannon and Mandy. They dealt with all aspects of the process in a clear and efficient manner. All communications were responded to promptly and we couldn’t have asked for better agents to deal with. Absolutely superb staff and we would not hesitate in recommending them.

Ewan Β· 22 June 2022 Β· Morris Marshall and Poole Newtown

Agent replied Β· 16 November 2023

Thanks Ewan.

5/5

Google

I was the purchaser, so Although I thought the Estate agent was just for the Vendor. My experience is one of positive and quick response. even out of hours I was replied to, which made our purchase much more gratefulPositiveResponsiveness, Professionalism

Labrador Β· 20 June 2022 Β· Morris Marshall and Poole Welshpool

Agent replied Β· 19 June 2024

Hi. Thanks for your 5* review. We know that it's about two sides when it comes to buying and selling. That's why we try to ensure all parties are involved in the process to make it as smooth as possible. It's important to communicate between everyone involved.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Morris Marshall and Poole branches are among the ESTAS 2026 winners.

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2023, 2024, 2025, 2026. ESTAS award winner every year since 2023.

ESTAS awards by year, 2023 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Morris Marshall and Poole is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about Morris Marshall and Poole

Which Morris Marshall and Poole office has the most reviews?

Newtown has the most, with 145 reviews rated 4.4 out of 5, followed by Welshpool with 79.

Where are the Morris Marshall and Poole offices?

The seven Morris Marshall and Poole offices, by town:

  • Aberystwyth: 23 Terrace Road, Aberystwyth, SY23 1NP
  • Llanidloes: Bank House, Great Oak Street, Llanidloes, SY18 6BW
  • Machynlleth: 18 Heol Maengwyn, Machynlleth, SY20 8DT
  • Newtown: 10 Broad Street, Newtown, Montgomeryshire, SY16 2LZ
  • Oswestry: 16 Leg Street, Oswestry, SY11 2NN
  • Tywyn: High Street, Tywyn, LL36 9AD
  • Welshpool: 28 Broad Street, Welshpool, SY21 7RW
Has Morris Marshall and Poole won any awards?

Yes. At the ESTAS 2026 awards its branches won 4 Best in Postcode awards. The group and its branches have also won 11 other industry awards since 2023.

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