Trusted Agent profile
★★★★★
933 reviews across 2 offices and 2 platforms
Morris Homes Eastern Ltd has two offices, in Gamlingay and St Neots. Together they have 933 reviews on two platforms, rated 4.2 out of 5 overall.
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Morris Homes Eastern Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotBroadacre
We visited the Morris Homes development at Broadacre (Shepherd Road) in St Anne’s on the sea last week. Lizette arranged our visit and Phil welcomed us. The show house is beautiful. We were very impressed. The design is excellent. The fittings are top class.
5/5
TrustpilotVery welcoming and knowledgeable
Very welcoming and knowledgeable, felt at home with Geeta. Thanks for your help.
5/5
Trustpilotgood friendly staff no pressure on…
Claire at the Grange Formby and Shirley at Orrell were both good friendly staff no pressure on sales, so helpful and courteous .
1/5
TrustpilotUtter rubbish company.
Utter rubbish company.They are greedy where they sold the leasehold to a 3rd party company without notification and now that 3rd party company wants 280% more for the freehold title to the land.Why you have been that greedy Morris! Leasehold is a national scam
5/5
TrustpilotShelbourne Homes Hunsbury Grange
We went to to visit the Shelbourne Estates show home at Hunsbury grange in order to see a house being built on Arden grange we saw Lynne who was so lovely and helpful, she went above and beyond to show us what we needed to help our decision. Thank you Lynne
5/5
TrustpilotWonderful staff
We went a while ago to visit the Shelbourne Estates show home at Hunsbury grange and saw Lynne who was so wonderfully helpful, she went above and beyond. Thank you Lynne
5/5
TrustpilotAimee at Deerwood Fold, Hilton
Went to see Morris Homes at Deerwood Fold Hilton today. Not a formal appointment but hubby said let's go and look as we've been looking for a new house whilst planning our house sale. Met at the site by Aimee who couldn't do enough for us. Lovely friendly young lady who made us very welcome and couldn't do enough for us. Saw two houses and they were beautiful, just what we're looking for. A beautiful, huge kitchen that couldn't look better if we'd designed it ourselves. Generous lounge and bedrooms too. To be honest, the best we've seen and we've seen a large number of new houses in the area. Aimed took us through the stages of buying and made us feel valued customers despite us being only at an early stage of selling. We're hoping we can sell quickly and move into this lovely development in Hilton. Delighted with it all so far. Andrea and Stephen Charity
5/5
TrustpilotPurchase of New Property
We recently just completed on a property purchase with Morris Homes and I have to say, that my Mother who I purchased the home for was absolutely elated. Service was excellent. The journey has been great, respectful and more importantly stress-free which was great! Kudos to Megan initially, Site Managers & more recently Aimee Hill, absolutely fantastic service!! We are so happy!!
5/5
TrustpilotGreat sales without being pushy
Buying a house as we all know is challenging and has to be right. Hannah at Princes Meadows fully understands this. We have visited the site on many occasions and every time Hannah is positive and supportive, in spite of the endless questions and concerns we’ve had. She’s great at offering constructive advice and options. She’s a pleasure to deal with. That said we still haven’t made our decision!
5/5
TrustpilotI recently bought a house on the Formby…
I recently bought a house on the Formby Morris Homes plot and from day one it has been a smooth transaction, Claire and David have done everything to make sure we have been fully satisfied, couldn’t thank them enough
5/5
TrustpilotLisa (LATHOM Grange) is an excellent…
Lisa (LATHOM Grange) is an excellent sales Advisor whose expertise made the mortgage sales process smoother
5/5
TrustpilotSt Mary’s Park Development
We recently reserved at property on the St Mary’s Park development, and our experience so far has been fantastic. We are always warmly welcomed by Carol, who is incredibly friendly, professional, and knowledgeable about all the properties available, including all the added extras that come with the property. The show homes were of great quality, and we appreciated being able to explore them at our own pace without feeling pressured. Carol made sure to answer all our questions and offered to keep us informed of any updates. We are yet to meet Vic but she too has been very helpful over the phone. We highly recommend this development to anyone looking for a new home!
5/5
TrustpilotGood experience
We went to view the Shelbourne Estate at Hunsbury Grange. Lynne was knowledgeable and helpful. We felt like we had plenty of time to ask questions and view the homes without being rushed.
5/5
TrustpilotLisa’s excellent customer service skills
Lisa is a professional sales person. The sales process is smooth and the experience is great
5/5
TrustpilotShow homes at Alconbury Weald
Visited show homes today at Alconbury Weald, we were greeted by Trish who was extremely friendly, professional and knowledgeable. Trish had a good knowledge of all the homes on offer, both current and future. We were able to enjoy visiting the show homes in our own time and were not pressured at all but were offered the opportunity to provide our details for future contact if needed.
5/5
TrustpilotMorris home is the best
We are so pleased with our house in Preston. Sales advisor Julie was very helpful and professional. Julie helped us a lot from when we came for viewing to finish. The homes are good quality and the customer service is excellent. Site Manager Matt, is very professional and helpful. He made sure every issue we had were sorted. We highly recommend Morris Homes to anyone.
5/5
TrustpilotProfessional sales team
We had a friendly, informative sales representative Nicky, at Shelbourne Estates, Houghton, St Ives. She took time to answer questions. Gave us a tour of show homes. Efficient.
5/5
TrustpilotCurrently viewing the Prince’s Meadows…
Currently viewing the Prince’s Meadows development at Kirkham. Hanna at sales has been really helpful, professional and pleasant. She has answered all our queries and concerns, nothing seems to be a problem or to much bother. Great sales and we would highly recommend dealing with Hanna.
5/5
TrustpilotBrilliant Service from Jess and Lynne
We moved in our new home at Hunsbury Grange on 1st of December 2023.Sales advisors Jess and Lynne were very helpful,welcoming and professional.Jess and Lynne helped us a lot from start to finish ,to offer us advice and help chase things up.The homes are good quality and the customer service is excellent.Highly recommend Morris Homes to anyone looking for a new build!!!!
5/5
TrustpilotJust reserved a property at Kirkham…
Just reserved a property at Kirkham through the Morris on site sales rep Hannah and couldn’t be happier with the service received. Hannah spent a lot of time with us explaining everything in great detail but also made it an enjoyable experience through her jovial personality. Buying a house is a big decision and quite daunting but helped take any concerns or worries away. Nothing ever seemed too much. Highly recommend.
5/5
TrustpilotBrilliant Aftercare Service from Kate Kennedy
My wife and I had an issue regarding our plumbing, whereby we needed immediate service as we couldn't stop the constant flow of water.We were put through to the After Care team and spoke to Kate Kennedy, who was nothing short of brilliant and empathetic.She not only put our mind at rest, but also immediately contacted MB Heating and explained the seriousness regarding our situation.Dave Hindley from MB Heating promptly came and fixed the issue with professionalism and care for our property.We cannot thank Kate and Dave enough, and they are a credit for their respective companies and epitomises what great customer service looks like.Thank you again!!
5/5
TrustpilotPrinces Meadows Kirkham
Princes Meadows Kirkham. We were greeted by the lovely Hannah who was warm, friendly & understanding & she made us feel totally welcome. We turned up really stressed out because we didn't know what we wanted but her expertise, knowledge & great listening skills really helped to guide us into the right property for us, we never felt pressured & she was always reassuring that we could ask any questions & re visit the site whenever we needed to. It was a fantastic all round experience. Keep doing what you do Hannah, thank you so much! You were brilliant x
5/5
TrustpilotCustomer satisfaction at Prince’s meadow Kirkham
I visited the Prince’s meadow at Kirkham with my family, and the lovely Hannah made the experience worth it.She was welcoming, very helpful and patient with us while talking us through everything we needed to know and answering all our questions.
1/5
TrustpilotDo not buy from Morris Homes!
We reserved our house at Bartle Meadows two months before it was supposed to be ready and Morris delayed it each week by one week for four months, not once did they pick up the phone to let us know this was happening, they relied solely on us to chase them each week for an update. We thought that this ordeal was over when we moved in but in fact it was just the beginning, we had over 300 snags that were identified, one of theses involved 22 out of 24 windows being damaged, now nearly two and a half years later there are still over 100 left. We have had six different site managers over the last two years and we have had to start from the beginning with each one of them as there appears to be no handover or notes stored by Morris on the outstanding snags, Morris’s contracts manager Darren Simpson told the site manager not to prioritise our snags as they should be focused on building the rest of the site rather than dealing with us. In addition to this Morris managed to issue opposing deeds to us and our neighbours which caused needless tensions between us. It took Morris over two years before they rectified these issues. We have had to take countless days off work waiting for trades to show up to fix the outstanding snags and more often then not they don’t show up or show up with inadequate equipment to undertake the job. One of these events involved a roofer turning up to fix a broken roof tile without any ladders. I would strongly recommend you do not buy a house from Morris as they do not seem to care about their customer service, the quality of their workmanship nor the disruption this causes to you.
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Gamlingay has the most, with 845 reviews rated 4.2 out of 5, followed by St Neots with 836.
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