Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotWe had a fabulous experience reserving…
We had a fabulous experience reserving our plot today with Hannah at Princes Meadows in Kirkham.From start to finish she was so patient and nothing at all was too much trouble. By far the most genuine and personable sales person we’ve ever dealt with, can’t thank her enough for all her efforts and we look forward to dealing with her going forward :). A similarly good experience to the brief conversations we had with Lizette at the St Anne’s site!
Jon · 15 September 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotUp Holland Gardens
We bought our house from plot , we followed progress regularly and Pam in the office was amazing always returning calls etc .Moving in day went smoothly and the site manager Ant came around to make sure all was ok .Snagging list was small and dealt with very quickly Brilliant moving experience and a very nice well built home to enjoy
Gaz · 13 September 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 2/5
TrustpilotMorris St Neots were very interested until …
Morris were very interested until we signed the reservation for the plot. Many times we phoned the site but no answer. Emails rarely got answered. For months after that we weren't allowed anywhere near the plot Health and Safety of course. The first time thats happened on any of the other New Houses we've bought. Maybe it was to stop us seeing the inferior brickwork at a time when we could say knock it down. The only access we had was peering over a fence at the end of the road to get a very limited side view. This limited view however, gave us the opportunity to see a close up of how the Julliette balconies were temporarily replaced with garden fences just to get a tick in the box for the certificate. Oh yes and the Health and Safety issue they were creating with my drive. First visit we were allowed to see the inside we did see what a tip the house was. Never mind we were told "We QA the houses before we sign them off. The house will be perfect ". It was far from perfect. 8 pages of snagging including a 5 foot crack in the render. The front of the house was different to the brochure graphics which was all we had seen before the visit. On moving in day it was obvious that the house wasn't ready. While I was going round the house the Sales Rep had taken the keys holding them for ransom until we had signed the forms. 5 minutes to check a house. When we arrived at the house on Moving in day the house sale was complete and I owned the house. None of this mattered as the Sales Rep needed a text or it hadn't happened. This caused tension to say the least. Couldn't be helpful and make a phone call. All this with my removals outside. First view as I walked into the kitchen to sign the papers was that I had a turfed garden like the Himalayas which was replaced but hardly top class. Now nearly 5 months on the 8 pages are down to 4 but the response which we first praised has gone distinctly cold. We even praised Morris for their actions on the night we had a flood, after 10 days, caused by the groundworkers not flushing the drains. But we're still waiting for the Emergency plumber. After 4 months I don't think they're coming.
Mr · 12 September 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotWe are 1st time buyers & still in the…
We are 1st time buyers & still in the process of buying. Jess is the only person who treated us with respect as a normal human being. Every other sales/mortgage advisor judged us based on how much money we have as a deposit amount and treated us poorly saying that "our houses are very expensive you know...". Other developers have bad ethics/marketing and future if continue to treat people like they treated us. Jess from Shelbourne estate was the only one who was adequate and sane in this respect. So I do appreciate what she's done already. And would recommend to buy with them.
Ms · 9 September 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotReally great service from Jess and Lynn
Really great service. Jess and Lynn were superb. Very detailed and helpful. Smooth process from handover of keys. They kept to deadlines and were transparent. Thank you for making a home purchase feel so smooth and stress free
Abigail · 9 September 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotSt Michaels Park , Morris homes .
My husband and I have just moved from the Wirral to St Michaels Park Northampton. We could not have moved to a better site . From our first meeting with Aimee in the sales office who has excelled in her dealings with us . Her friendliness and professionalism is a credit to Morris homes. Pete the site manager has helped us in so many ways since moving in going above his normal duties. After moving in they have still supported us which I can only thank them for .
Mrs · 8 September 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotBuying my first house
Buying my first house couldn’t of been easier with the team at Houlton. Ali help me with every step and answered all my silly questions, no questions is to silly for the Morris team. Once I moved in I could remember how to set the heating and the site manager Jon came the next day to show me how to use it again. Ali is still there for any questions 6 months on. The team have helped make buying a house for the first time easy.
Katherine · 29 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotUpholland Gardens
Had our options meeting with Pam today who, as always, is always ready to help with any questions we have and offer any advice. Hopefully we will be moving into our new home just in time for Christmas.
Kirstie · 29 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotExemplar Customer Service
Buying a first home can be daunting however, with Morris Homes - St Mary's Park, and the sales team i.e. Carol, Shaun & Jo it was a breath of fresh air (thank you so much Carol, Shaun and Jo!). Carol, Shaun & Jo possess exemplar persona, value granular details, bring a wealth of knowledge, are extremely flexible, and above all made us felt welcomed. My subconscious mind nudged me that the journey could be stressful, complicated and packed with unexpected shocks. Being said, with Carol at el I never experienced the untoward jolts through the process. We've now moved into our fantastic home and have got amazing neighbours! The entire customer journey has been exceptional!
Simon · 29 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotStress free experience, Highly recommend!
Our experience with Morris Homes has been nothing short of fantastic. Starting with viewings with Sandra (sales manager) and Mark (site manager) who made the whole experience stress free. Sandra in particular worked tirelessly to make sure our sale went through effortlessly. Sandra and Vic are a credit to the company, always available for a chat and will gladly jump straight on to any quires or issues we may have.If we ever move out of our dream home, we will definitely make a consious effort to move into another Morris homes property.
Splash · 28 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotPamela has been very friendly and…
Pamela has been very friendly and helpful throughout the purchasing process so far. She has answered any questions we have had and has talked us through each step of the process. Looking forward to the next stages in our house buying journey.
Charlotte · 28 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotBeen in and reserved our house today
Been in and reserved our house today Pam was a great help went through everything with us made it all so easy highly recommended now all we do it wait until our new family home is ready roll on January
Sam · 28 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotJess & Lynne 5*
Haven't moved in yet but a great experience so far with Shelbourne Estates in Northampton.A special thanks to the sales staff, Jess and Lynne, both of whom have been wonderful and very patient with me!
Rich · 27 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotGreat service provided to us by Ruth
Great service provided to us by Ruth, great knowledge about the houses that she showed us today and even stayed behind after hours to talk us through everym Very grateful for her help and great customer service!
Sourabh · 25 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotExcellent customer service from Jess & Lynne
Excellent customer service from Jess and Lynne, they are very knowledgeable & went above and beyond to deliver a great service.We fully recommend Shelbourne for the quality, fantastic attention to detail presented to us.Anthony & Diane
Anthony · 24 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotMorris Homes Altrincham development, Egerton Park
I visited the Morris Homes sales office in Altrincham in relation to their Egerton Park development. The sales agent was extremely helpful and informative with great local knowledge as well. I look forward to the possibility or purchasing property from Morris Homes.
Mylo · 22 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
Trustpilotreserved a property at churchfields in…
reserved a property at churchfields in wigan. excellent service from the sales team. Julie . due to move in soon. things could not have gone more smoother. our house will be ready before the anticipated date thanks to all the hard work on site. would highly recommend.
Shirley · 21 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 1/5
TrustpilotMorris Homes Wintringham - St Neots
With the months of delays we were expecting to move into a pretty perfect home. This was far from it!! The sales process was already a mix of emotions, from never being allowed to view our home through the build process to check how it was going to the constant delays. The day we collected our keys I cried, and these were not happy tears. It was like we had bought a second hand home. The carpets were stained, the house was dirty, incorrect fixtures and fittings, poor workmanship, the list goes on! After hiring a snagger, even with the advice of the sales team telling us we didn’t need to waste our money as they take pride in there properties! it turned out the eye level things were minor in comparison to some of the other issues. No loft insulation, the house not meeting fire safety hazards in many aspects, again the list goes on. It was far from a finished home and we couldn’t move into it for 19 days after completion due to the amount of work that still had to commence! Luckily we were in a position to be able to stay elsewhere. Would defiantly not buy a new build home from Morris Homes again!! Thanks for making our first time buyers experience horrific!!!
Kirsty · 19 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotWe want to say a very excellent thank…
We want to say a very excellent thank you to Aimee and how she guide us through everything we needed to know about buying a house . She explained all the details very clearly to the point . All sales office should have staff like Aimee.
Silvia · 19 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotWe absolutely love our home.
We absolutely love our home.We are on the Wintringham estate and from the first contact we had with Liam at the Sales office he has always gone above and beyond for us.We have had many ups and downs when buying our house as we bought through the pandemic and nearly missed out with the help to buy deadline and stamp duty.We have laughed and cried though out the process and Liam has been there every step of the way to make sure it happened for us.We literally cannot thank him enough.He really is a credit to Morris homes and I hope they read all the amazing reviews and reward him as a employee he is a credit to Morris Homes.Since moving in the site manager Nick has also been amazing and every snag reported he was straight on it and made sure we felt at home. I feel he goes above and beyond.We have also had great experiences with Ann -Marie from customer care.She is always contactable and they will make sure any issues are rectified.You get 2 years with Morris homes and this is very much appreciated.I will always recommend Morris homes and I have been rewarded for doing so. Thank you Hayley
Hayley · 19 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotMorris Homes - Wintringham
We bought a morris home on the new Wintringham estate in St Neots. The sales team have been nothing but wonderful from start to finish. Very personable and always helpful. The site manager has also been stellar and started sorting out snags as soon as we moved in. I would also like to give a special shout-out to Liam and Angela. They were, and continue to be, superstars.
Amanda · 15 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotBeyond expectation
We only had great experience with Morris Homes. From the first time we walked into the office and was greated by lovely Angela who always was so helpful, polite, welcoming. Both Liam and Angela always were there throughout our journey to support and adviseThere was issues with solicitors from our side by OMG superhero Liam have been fighting for us making it happen by involving Morris Homes SMT and their solicitors. Liam had put us on the first plan and told us that he will make sure he get to the bottom of it to make us happy and he did. What a massive asset Liam is to the Company. I also cannot missout Site Manager and his team by building our dream house. House turned out to be better than we were expecting. As you realised our special mention goes to Liam and Angela at Wintringham Park.
Zarrina · 15 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 5/5
TrustpilotBeautiful development and amazing homes!
Beautiful houses and development! Very professional and experienced team. In particular, a special thank you to Megan from the sales team as she deserves 5* for all her professionalism, time and support in helping us find our perfect new home. And also Richard from the site management team, for all his time and support as we moved to our new house. We can only thank you both for everything you have done for us! Absolutely recommended!
SSCosta · 10 August 2022 · Morris Homes Eastern Ltd St Neots
★★★★★ 4/5
TrustpilotUpholland Gardens - Didsbury
Pam has been very friendly, helpful throughout the purchasing process so far. From helping me and my partner understand our next steps and what is required to do, recommendations and so on. Hoping our home is built to the same standard as the customer service provided so far.
Lewis · 9 August 2022 · Morris Homes Eastern Ltd St Neots
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
