5/5
Thank you to Eleanor and the team for helping us find our rental place!
Agent replied · 26 October 2025
Hello Georgia, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
Trusted Agent profile
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
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Morris Dibben's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.
2022 2 Silver and 1 Best in County ESTAS 2022 winners
2021 1 Bronze ESTAS 2021 winners
2020 1 Bronze ESTAS 2020 winners
2019 1 Bronze ESTAS 2019 winners
2018 1 Silver and 1 Best in County ESTAS 2018 winners
2017 1 Silver and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 876 reviews on Google only. Show every review
5/5
Thank you to Eleanor and the team for helping us find our rental place!
Hello Georgia, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
5/5
I am happiest with the service of Eleanor and Shannon
Hello Shiromi, Thank you for your wonderful 5* review! We're thrilled to hear that you are … More
5/5
Rating only, no written review.
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
Morris Dibben handled the sale of my house and I have been very pleased with their service. In particular, I would like to thank Narinder for going above and beyond in sorting out any problems throughout the process.
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
Can I say what a breath of fresh air it was dealing with Narinder in the Sales Chasing Department! She was knowledgeable and totally professional throughout and i would recommend her to any buyer needing a helping hand through this complex process! Thank you once again...
5/5
We have been in the house renting process multiple times so far and this time with Morris Dibben was the smoothest of all. Staff were very friendly and supportive starting from my very first call to book the viewing. I specially want to thank Matt for his friendly supportiveness and for responding for my queries ASAP. I would highly recommend Morris Dibben as an estate agent with excellent customer service !
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
I had a great experience working with Morris Dibben.They were professional, responsive, and made the entire letting process smooth and stress-free. From the initial viewing to moving in, everything was handled efficiently. Communication was clear, and any questions or concerns were addressed promptly. I would definitely recommend them to anyone looking to rent or let a property
5/5
Absolutely amazing experience with Rose! Rose went above and beyond to help me secure my very first rental home in the UK. She is incredibly lovely, sweet, and professional. From the very beginning, she made the entire process smooth and stress-free. She didn’t just find me an apartment, she found me the best one. Rose took the time to understand what I needed and delivered beyond my expectations. She guided me through all the documentation, made sure everything was clear, and even helped me choose the best utility providers, which was such a relief as a first-time renter. Thank you, Rose, for everything, you truly made this experience a joy!
5/5
Akshay and Jamie were very helpful and provided great customer service in my search for a home. Would highly recommend morris dibben! Thank you
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Jamie has been outstanding. Gone far beyond what was expected and played the role of an estate agent perfectly.
Many thanks for your marvellous 5* review Warren. Best wishes, Lucy, Customer Relations.
5/5
Will gladly return to Morris Dibben again for any renting needs. The team are understanding and professional, and an extra thank you to Lydia for the help and support in finding me a property. No question was too much trouble!
5/5
Thanks so much to the team at Morris Dibben, Chandlers Ford. It's been a bit of a roller coaster ride as often house moves are, but with their support we have today exchanged contracts on our dream property! Big thanks to Henry, Matt, Jamie, Catherine, Ash and Taylor. We would thoroughly recommend them for mortgage, selling/purchase and rental services and will definitely be making use of these over the coming years. Thanks so much from Wendy and Lin
Thank you so much for your kind words, Wendy and Lin! We are thrilled that we could help make your dream of owning a new property a reality. Our team is dedicated to providing top-notch services in mortgage, selling/purchasing, and rentals. We look forward to working with you again in the future! Kind regards, Lucy, Customer Relations.
5/5
Katherine and the team have been incredibly supportive and helpful during the process of me buying my property. They really have gone above and beyond so big thank you to you all :-)
Thank you so much for your glowing review! It was our pleasure to assist you in purchasing your property. We strive to go above and beyond for our clients and are thrilled we could make the process smooth and successful for you. Enjoy your new home! Kind regards, Lucy, Customer Relations.
5/5
Thank you to the Lettings team at Romsey for the past 7 years. Right from day one I found them helpfull and quick to repond to any issues within the property I rented. Would certainly recomend them.
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
Laura has been amazing helping us from the start, with our new house! ☺️ Its been a quick turn around and she has been incredibly efficient with the process of moving in. We’ve only dealt with Ian briefly during this time, however he has also been very kind and helpful with the logistics. As a whole this has been a smooth experience for us and we feel extremely reassured to have a respectful estate agents behind us during our tenancy. Thanks again for your help! 😆
5/5
My wife and I had our first experience this afternoon of Ian Trickett, branch manager of Woolston, while viewing a property we were very keen on in Waterlooville, Hampshire. We have been renting a long time and found Ian to be the best Estate Agent we have dealt with in a long while. Honest, Relatable to and straight talking in a non offensive manner. We were very impressed with him, told him so as well and would highly recommend him for your renting requirements within his catchment area.
5/5
I really found Laura so helpful at all times. She made my moving in to my new flat so easy and even though I didn’t understand some things, she talked me through every question that I had and her people skills really shone through. Thank you Laura.
5/5
Talitha provides a very professional and friendly service. She found a new tenant within days of instructing her. We are abroad at the moment and we left her to sort out a painter and decorator and she also managed to get a replacement carpet fitted at a very very competitive price and in super quick time. We would highly recommend.
Emma Whiting many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Used Morris Dibben's full management service to rent my flat out for the first time and had an excellent experience. Anais was helpful and communicative throughout the entire process, answering all the questions I had. It took all the stress out of renting the property which is exactly what I was hoping for!
Thank you for choosing Morris Dibben's. We are thrilled to hear that your experience with Anais was excellent and stress-free. Our team strives to provide top-notch service and we appreciate your kind words. We look forward to working with you again in the future. Kind regards, Lucy, Customer Relations.
1/5
I urge anybody who is reading this to think twice before even considering renting or starting the process of renting through London road Morris Dibben Southampton. The letting staff are VERY pleasant and manipulative enough to take a holding fee and full deposit promptly, and VERY, patronising, un organised and incredibly slap dash to do anything else after. Myself and children found a three bedroom property to rent and unfortunately the house was being rented through MD london road. They asked and took a £380 holding fee and £1,900 deposit from me straight away. I had to call a week later and ask for the paper work to begin “where i was greeted by a trainee who’s words were “oh yeah sorry forgot” she then went on to send all the wrong paper work to myself and older children, instead of tenant forms she sent us all guarantor forms so that set us back another week and with us all having to go through the process again with the correct forms. If that wasn't stressful enough they call to ask if all three children and myself could attend the office to be identified!!! Bearing in mind that all birth certificates bank details, and passports were sent to them already and that i had met a member of MD at the property whilst viewing the property to begin with, even my oldest son’s Autism documentation was sent to them. They also asked for my ten year old son to attend the office with his birth certificate to be identified also. As you all can imagine it was incredibly humiliating and we were all made to feel like criminals a ten year old child being identified and a nineteen year old with severe Autism being identified in a busy office is completely shocking. MD were completely aware of my sons disability and it has left us all feeling completely discriminated and upset. A few days later with everybody feeling deflated and with the worry of trying to find a home because our current landlord for the past six years is retiring and put the property up for sale and with my guarantor who is my sister and who has been my guarantor for the past twenty years didn't meet Morris Dibbens criteria, which they decided to call and tell me at 5.30pm on a Friday when the office was about to close. The reason why she didn't meet the criteria is because once again MD sent her completely the wrong forms!!! As you can imagine the incompetence from MD london road has been a complete and utter stressful time and it didn't leave me with much hope or choice but to decline carrying on the process with them, and because i chose to decline carrying on with them because it took nearly four weeks they have taken and will not return my holding fee of £380 but returned the deposit. They are a complete disgrace.
5/5
I had the absolute pleasure of working with Rose to secure my new flat and I can’t recommend her enough! From her very first email, she was incredibly kind, professional and genuinely supportive. When the first property didn’t work out, she … More
5/5
Jamie and the team were a pleasure to deal with and helped us to complete within 7-8 weeks. Couldn't recommend more highly.
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
I had the pleasure of working with Akshay, who managed my rental property with professionalism and care. Throughout the process, he was responsive, proactive, and always ready with helpful suggestions and clear feedback whenever I had questions. His approach made the experience smooth and stress-free. I would highly recommend Akshay and the team at Morris Dibben to anyone looking for a reliable and supportive estate agent.
Hello Bijal, Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Akshay and the team. Your recommendation means a lot to us, and we're delighted that we could make the process smooth and stress-free for you. Best regards, Lucy, Customer Relations Team
5/5
I recently used the services of Morris Dibben and had an excellent experience. I would like to extend a special thank you to Narinder and Kelsey (Mortgage Advisor) for their incredible support throughout the process. They were always patient, responsive, and diligent in guiding me all the way to completion. Narinder and Kelsey not only demonstrated exceptional professional knowledge but also showed remarkable patience and dedication. They were always available to answer my questions, no matter how small, and ensured that every step of the process was handled smoothly. Whenever challenges arose, they proactively provided solutions and kept me informed at every stage. I truly appreciate their unwavering commitment and tireless efforts. Without their patience, responsiveness, and constant follow-ups, reaching the completion stage would not have been as seamless and stress-free as it was. I highly recommend Morris Dibben to anyone looking for professional and reliable services.
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Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
The six Morris Dibben offices, by town:
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches have also won 7 other industry awards since 2017.