★★★★★ 4/5
GoogleIve received exceptional service from Morris Dibben while selling my property. Excellent communication from the team specially from Narinder who is the head of sales progress team. I will not hesitate to choose MD again in the future.
Mohammadreza · 16 October 2025 · Morris Dibben Southampton Sales
Agent replied · 22 October 2025
Hello Mohammadreza,
Thank you for your kind words and for sharing your experience with us. We're delighted to hear that Narinder and the team provided you with excellent communication during your property sale. We look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThis outstanding review is for a Ms Shannon Baker an employee of Morris Dibben Letting agents Romsey - Ms Shannon Baker gave me an amazing virtual viewing of a property in Romsey, thought out the viewing she supplied fantastic knowledge of …
Thomas · 16 October 2025 · Morris Dibben Romsey (1 Latimer Walk)
★★★★★ 2/5
GoogleI am a first time buyer. The ladies who showed me my now flat were nice and helpful.
But the sales progresser Narinder Rai in the Southampton office was not at all progressing my sale after the first 3 months. Not clear communication, sometimes with a tone of uninterest. I and my mortgage broker kept chasing the progress, so it felt we were doing the job not her.
Also in some cases she didn't respond until I cced the branch manager into the communication.
An empty property took 9 months to complete so not sure how can she be titled a sales progresser...
Adri · 8 October 2025 · Morris Dibben Southampton Sales
Agent replied · 8 October 2025
Hello, I am sorry you feel this way please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe best agency in the world, they helped everyone with literally everything and Mrs. Karolina is very helpful and explains everything, she is a great person.
Krzy · 8 October 2025 · Morris Dibben Southampton Sales
Agent replied · 8 October 2025
Thank you for your kind words! We're happy to hear that our team, especially Mrs. Karolina, has been able to provide exceptional service and help with all of your needs. It's our goal to make sure our clients are always taken care of. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team made the process of renting my property very easy.
Michael · 27 September 2025 · Morris Dibben Romsey (1 Latimer Walk)
★★★★★ 1/5
GoogleShockingly bad estate agents, terrible communication and honestly quite rude. Will be avoiding at all costs moving forward in our search. I would avoid if you are looking to sell or buy.
Rebecca · 18 September 2025 · Morris Dibben Southampton Sales
Agent replied · 22 September 2025
We apologize for any negative experience you may have had with our estate agency. Customer satisfaction is our top priority and we strive to provide the best communication and service possible. Please reach out to us directly so we can address your concerns and improve your experience.
★★★★★ 5/5
GoogleI had instructed Morris Dibben to sell my house and their service was amazing. In particular, Narinder was fantastic and gave an excellent service. Her patience, understanding and knowledge of the process overall was second to none! I would highly recommend both Narinder and Lydia at Morris Dibben, who are both outstanding estate agents and truly look after their clients.
R · 15 September 2025 · Morris Dibben Southampton Sales
Agent replied · 22 September 2025
"Thank you for trusting Morris Dibben to handle the sale of your house! We're thrilled to hear that Narinder and Lydia provided such fantastic service, showcasing their patience, understanding, and expertise. It was our pleasure to look after you during this process. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely fantastic service from Morris Dibben, helped us all the way , big shout out to Narinder and Russell , always at the end of the phone and full of advice and support . Quick sale and super helpful
Fiona · 15 September 2025 · Morris Dibben Southampton Sales
Agent replied · 22 September 2025
Thank you so much for the kind words! We are thrilled to hear that you had such a positive experience with our team at Morris Dibben. Providing excellent service and support is our top priority, and we're happy to have helped make your sale quick and successful. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently worked with Morris Dibben on the sales of my mums flat. They priced it well and made good recommendations regarding the decoration and how the flat was positioned. We had plenty of viewers and got the full asking price. All very seamless.
Emma · 8 September 2025 · Morris Dibben Southampton Sales
Agent replied · 22 September 2025
Thank you for sharing your positive experience with Morris Dibben! We are thrilled to hear that our team was able to deliver excellent service and help you sell your mum's flat seamlessly. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleShannon and Richard both very helpful guiding me through what I needed to do.
Thanks!!
Sharon · 28 August 2025 · Morris Dibben Romsey (1 Latimer Walk)
Agent replied · 26 October 2025
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleProfessional service throughout, good communication from the team to myself and also during negotiations with buyer. Local market conditions seemed to downturn around the time the property was listed, so unfortunately the originally anticipated sale price was a little too ambitious, however the team were very proactive in finding potential buyers and getting the sale over the line. Would recommend
Tom · 26 August 2025 · Morris Dibben Chandler's Ford
Agent replied · 9 September 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery kind and helpful employees helped me move to my new room in just a couple of days. Very happy with the service.
Cenk · 23 August 2025 · Morris Dibben Southampton Sales
Agent replied · 22 September 2025
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe team at Morris Dibben recently supported us through a sale and purchase - our second time with them. The experience remains exceptional. Keeping us up to date at every step and in a timely and conscientious manner. Terrific services! Many thanks to Narinder, Arushi, Anwar, Lauren, Lydia and the rest of the team. We would always recommend their service! Thank you!
Chianu · 23 August 2025 · Morris Dibben Southampton Sales
Agent replied · 24 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold my house with the help of Morris Dibben. I worked with Narinder Rai at the Southampton London Road office. I have nothing but good words for her work. She was dilligent and persistemt in getting to the finishing line. Certainly would recommend working with her.
Luis · 23 August 2025 · Morris Dibben Southampton Sales
Agent replied · 22 September 2025
Thank you so much for taking the time to share your positive experience with Narinder and the Southampton London Road team! We are thrilled to hear that she was diligent and persistent in helping you sell your house. We truly value your recommendation and look forward to working with you again in the future. Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleWe had an outstanding experience working with Morris Dibben on the purchase of our flat. From start to finish, the team (especially Mr Anwar) was professional, responsive, and genuinely committed to helping us find the perfect home. They guided us through every stage of the process with clarity and patience, always taking the time to answer our questions and explain the details.
Thanks to their expertise, what could have been a stressful process went smoothly and even felt exciting.
Mehrdad · 23 August 2025 · Morris Dibben Southampton Sales
Agent replied · 22 September 2025
Thank you for sharing your positive experience with Morris Dibben! Our team, especially Mr Anwar, is dedicated to providing exceptional service and helping you find your perfect home. We appreciate your trust in us and are thrilled to have made the process stress-free and exciting for you. #MorrisDibben #committedtoexcellence
Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
Googleliam has been absolutely fantastic at helping my partner and i secure our first home together, taking into account my accessibility needs, our financial status, and giving us all the information we needed! thank you🥰 …
Juno · 23 August 2025 · Morris Dibben Southampton Sales
Agent replied · 22 September 2025
Thank you for the amazing review! We're thrilled that Liam was able to assist you and your partner in securing your first home while considering your specific needs and financial situation. It's our pleasure to provide you with all the necessary information. 😍🏡 #customerfirst
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMany thanks to Eleanor in helping us find our rental earlier this summer and guiding us through the process and forms. You are a star :-)!
Mark · 23 August 2025 · Morris Dibben Romsey (1 Latimer Walk)
★★★★★ 5/5
GoogleEleanor was absolutely amazing throughout this whole process. Her communication was clear and consistent and when we met in person, she was bubbly friendly and very knowledgeable. I have enjoyed our interactions and I felt she made this an …
Becky · 16 August 2025 · Morris Dibben Romsey (1 Latimer Walk)
Agent replied · 26 October 2025
Hello Becky,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 5/5
GoogleOutstanding service from Shannon, nothing was too much bother, everything was dealt with quickly and without stress or drama. …
Steve · 16 August 2025 · Morris Dibben Romsey (1 Latimer Walk)
Agent replied · 26 October 2025
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was really impressed with the brilliant customer service from Morris Dibben, from our first property viewing with Lydia, to having the news from Arushi that we could collect our keys, everyone we spoke to was so helpful. As a first time buyer, I especially appreciated the guidance from Narinder & Russell. Thank you so much team!
Rosamaria · 8 August 2025 · Morris Dibben Southampton Sales
Agent replied · 8 October 2025
Hello Rosamaria,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Lydia, Arushi, Narinder, and Russell provided you with such excellent service throughout your first home-buying experience. Your kind words mean a lot to our team.
Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team has been superb handling renting our properties out. Highly recommended.
Martin · 7 August 2025 · Morris Dibben Romsey (1 Latimer Walk)
Agent replied · 26 October 2025
Hello Martin,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you … More
★★★★★ 5/5
GoogleWe have used Morris Dibben services on several occasions in the past and each time we were impressed with the level of professional service they offer. Our latest experience has been with Rose Cottrell and she indeed met our expectations and confirmed our positive view of Morris Dibben as an Estate Agent. Rose was polite, friendly and most of all very professional and knowledgeable - she inspired us with confidence in searching for our next home with Morris Dibben. We would highly recommend Rose to our friends and relatives.
Mike · 3 August 2025 · Morris Dibben Southampton (38 Portsmouth Road)
★★★★★ 1/5
GoogleAn absolutely dreadful company. I would happily give them a minus rating if it was possible.
Happily left us with a malfunctioning boiler for over 18 months, meaning the heating was either fully on or fully off, & no hot water whatsoever except from the electric shower.
It took a formal complaint to their head office & the threat of legal action for the boiler to finally be replaced - 18 months & one day after it was first reported to them.
And that wasn't a one-off... The metal garden shed blew over & it took them a staggering 3 months, endless chasing & including it in the complaint to head office to have it sorted out.
They don't care one jot about tenants & are only their to serve the landlords they take their commission from. Zero care, zero compassion, zero interest. An absolute disgrace.
I would rather be homeless than use this company again. Use them at your own risk, but you have been warned...
We · 29 July 2025 · Morris Dibben Southampton (38 Portsmouth Road)
★★★★★ 5/5
GoogleEleanor is really lovely, helpful, and very communicative. Brilliant throughout the whole process and would definitely recommend her!
Lily · 29 July 2025 · Morris Dibben Romsey (1 Latimer Walk)
Agent replied · 26 October 2025
Hello Lily,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
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