★★★★★ 5/5
GoogleRose and Ian always offer a fantastic service. I own a rental property, which had been up for sale… however the sale fell through.
I was understandably devastated, but in my new phone call, Rose took all my worries away… by the end of the day the property was listed… and within a week I had a new Tenant.
Whether you are a new landlord or looking to change letting agents you need these guys looking after you.
Thank you for everything!
James · 28 November 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 12 December 2025
Thank you for sharing your experience! We're so glad that we were able to help you find a new tenant for your property in such a quick and efficient manner. Our team is dedicated to providing excellent service to all of our clients, and we're grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe whole process was seamless and easy. She was incredibly supportive from start to finish, with excellent communication throughout. I’m very happy with the service and highly recommend this agency.
Abiola · 28 November 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 12 December 2025
Thank you for your kind words! We are excited to hear that you had a seamless and easy experience with us. Our team is committed to providing excellent support and communication to our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBrilliant experience with Morris Dibden, in particular Rose Cotrell, who has managed my first foray into renting in a long time by sorting everything quickly and professionally. She has always responded to questions in a very short time and has been excellent thoughout the whole process :-)
Alex · 21 November 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 12 December 2025
We are delighted to hear that you had a brilliant experience with Morris Dibben, especially with Rose's exceptional service. We strive to provide quick and professional assistance, and we are glad that she was able to make your first … More
★★★★★ 5/5
GoogleThe best agent I've had the pleasure of dealing with. Rose, Daisy and Ian have always been super helpful and transparent. They've gone out of their way to assist and I would highly recommend them.
James · 21 November 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 12 December 2025
Thanks so much for taking the time to leave us such a kind review! It means the world to us that our team has provided you with exceptional service. We are committed to always going above and beyond for our clients, and we are grateful for … More
★★★★★ 5/5
GoogleLauren is a superstar! Goes the extra mile. Made a very tough journey so much better . Would highly recommend this agent and this branch in particular. Thank you for getting us over the line!
Joan · 20 November 2025 · Morris Dibben Southampton Sales
Agent replied · 22 November 2025
Thank you for your amazing review! We are thrilled to hear that Lauren has gone above and beyond to make your journey a smooth one. We pride ourselves on providing excellent service and we're so grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI've just moved to Southampton, and Rose could not have made the transition any smoother. Always very friendly and supportive, going above and beyond at each step. …
Alex · 17 November 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 12 December 2025
Thank you for taking the time to share your experience with us! We are thrilled that Rose was able to make your move to Southampton seamless and that she went above and beyond in providing you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently sold our house through Morris Dibben on London Road. Narinder Rai was fantastic in her role driving through the sale. Amazing customer service!
Suzanne · 15 November 2025 · Morris Dibben Southampton Sales
Agent replied · 22 November 2025
Thank you so much for the positive feedback! We are delighted to hear that Narinder provided fantastic customer service and helped make your house sale a success. Your satisfaction is our top priority at Morris Dibben. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEleanor is exceptionally effective in finding potential tenants, conducting viewings and rapidly securing satisfactory references.
Anthony · 11 November 2025 · Morris Dibben Romsey (1 Latimer Walk)
★★★★★ 1/5
GoogleStay away from Morris Dibben London Road branch, or best from all their branches.
Extremely disappointing experience
I had a very frustrating experience with their mortgage advisor. From the start, I felt like my needs and preferences were completely ignored. I clearly explained what I was looking for and what type of mortgage I needed, but they seemed more interested in pushing their own agenda than actually helping me.
Communication was poor, messages went unanswered for days, and when I did get a response, it often didn’t address my questions. Despite paying for professional advice, I ended up having to do most of the research myself, and the end result wasn’t at all what I requested or expected. At the end I ended up appointing another mortgage advisor, who did exactly what I wanted!
Overall, I felt like I wasted both my time and money. I wouldn’t recommend this service to anyone who wants a mortgage advisor that actually listens and works in your best interest.
P.S getting any money back for the awful service is impossible.
Milena · 10 November 2025 · Morris Dibben Southampton Sales
Agent replied · 10 November 2025
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI sold two properties through Morris Dibben and was very happy with the service throughout. I worked closely with Daryl Stanford who was excellent and worked really hard to close each sale. He gave me clear advice about the housing market and personally looked after the sale rather than being passed from one person to the next which I know some Estate Agents can do. I think the friendly, 1:1 approach is a winner for me and made the whole experience so much better than it could have been. Selling a house is stressful at the best of times and knowing Daryl, and Russell and the MD team were working hard to complete each sale made it a much smoother process. Highly recommend.
Kate · 10 November 2025 · Morris Dibben Southampton Sales
Agent replied · 10 November 2025
Thank you for your kind words! We are thrilled to hear that our team provided excellent service and made your selling experience less stressful. We pride ourselves on our personalized approach and are glad it made a difference for you. Thank you for choosing Morris Dibben and we appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently purchased our new property from Morris Dibben in London Road and have been extremely happy with the experience. I initially spoke to Samantha when I rang the office and she was very helpful. Our viewings were with Daryl who then also dealt with our offer and the sale negotiations, and he could not have been more helpful. He was also extremely knowledgeable about the property, which is often not the case. He has willingly attended extra viewings to allow me to meet with my architect and builder at the property which has meant I can move forward with plans, in readiness for completion. Russell who is the Manager, has also been very helpful during the after sales process, ensuring the solicitors communicated quickly, enabling a quick sale to exchange process. All in all, a great experience and I would definitely recommend the team at London Road. Thank you all.
Leigh · 10 November 2025 · Morris Dibben Southampton Sales
Agent replied · 10 November 2025
We are thrilled to hear about your positive experience with our team at Morris Dibben on London Road! It was our pleasure to assist you through the property buying process and we are happy to know that our team provided exceptional service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe've had a great experience working with both Richard and Eleanor to move into our new rental as fast as possible, with as little hassle as neccessary.
Aquilan · 9 November 2025 · Morris Dibben Romsey (1 Latimer Walk)
★★★★★ 5/5
GoogleBoth Richard and Eleanor were very helpful in getting us into our new property as soon as possible. They also made sure we knew what facilities were available nearby, and where some of the best places in town were to visit!
Leona · 9 November 2025 · Morris Dibben Romsey (1 Latimer Walk)
★★★★★ 5/5
GoogleI recently moved into new flat listed by Morris Dibben. Every step of the way they made it so easy and comfortable for me. Eleanor was brilliant from the start! I’d like to say a massive thank you to Eleanor, Rich and Shannon for making this such an easy process and helping me with all the questions I had! I highly recommend Morris Dibben and the team!
Rowan · 2 November 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 23 November 2025
Thank you for the lovely review! It was our pleasure to assist you with your move and we're thrilled to hear that Eleanor, Rich, and Shannon provided top-notch service. Wishing you all the best in your new home! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJack was always quick to respond, very helpful and made the process much easier. Highly appreciate his help throughly and highly recommend.
Evie · 2 November 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 23 November 2025
Thank you for sharing your experience, we are delighted to hear that Jack was able to assist you efficiently and make the process smoother. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMatthew was super helpful and welcoming. He guided us seamlessly through the letting process. Covered everything in detail and was always available to answer questions.
Great experience!
Muhammad · 2 November 2025 · Morris Dibben Chandler's Ford
Agent replied · 23 November 2025
Thank you for the kind words, we are thrilled to hear about your positive experience with our team. It was our pleasure to assist you and we are always here to answer any questions you may have. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI phoned this branch today to enquire regarding Shared Ownership at a new development in Romsey.
I spoke with Callum who informed me that applications were now closed. He said he would contact relevant branches ,within the company , should any suitable , available Shared Ownership properties come up one of his colleagues should contact me.
Later on, the same day, Callum phoned and informed me there would be quite a significant number of Shared Ownership properties available, in one of our locations, of interest.
One of his colleagues, hopefully, will contact us when properties become available.
Callum was friendly, professional, knowledgeable. Very supportive. Went the extra mile.
Explained our situation and our significant health issues ,which he could empathise with, as he had experienced some of what we are going through.
Amazing young man. I wish you all the best in your new job.Morris Dibben are losing a real asset
Dawn · 24 October 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 23 November 2025
Thank you so much for taking the time to share your experience with us, we are delighted to hear that Callum went above and beyond to assist you with your Shared Ownership enquiry. We are thrilled to have him as part of our team and appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJack helped us with our purchase and managed to get us the see the house we purchased before it went on market. Was polite and helpful during the process
Jeremy · 24 October 2025 · Morris Dibben Romsey (25 Latimer Walk)
Agent replied · 23 November 2025
Thank you for your kind words about Jack! We're so glad he was able to help you with your purchase and go above and beyond to get you into the perfect home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI bought my first house in UK through this branch with a nice smooth experience. Taylor was great. He was always available for my multiple visits of the house and always cheerful.
They also introduced me a great solicitor to do the job perfectly.
Really appreciate it.
Raha · 24 October 2025 · Morris Dibben Chandler's Ford
Agent replied · 23 November 2025
Thank you so much for trusting our branch to help you with one of life's biggest decisions. We are thrilled that Taylor provided you with exceptional service and that you had a positive experience buying your first house. We are happy to have connected you with a great solicitor as well. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Jay · 20 October 2025 · Morris Dibben Southampton Sales
Agent replied · 22 October 2025
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
★★★★★ 5/5
GoogleHighly recommend going through Rose. Being our first time renting a property in 2024, Rose was incredibly helpful, proactive and supportive from the moment of enquiring about the property all the way through to moving. She also was great …
Dan · 17 October 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 17 April 2026
Thank you so much for your kind words, it was a pleasure to assist you in your rental journey. We are thrilled to hear that Rose provided exceptional service and made your experience with Morris Dibben stress-free. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCouldn't speak highly enough about this branch. Rose especially made the process very simple and enjoyable.
Richard · 17 October 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 17 April 2026
We are thrilled to hear about your positive experience at our branch! We will make sure to pass on your kind words to Rose. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRose C has been brilliant. Nothing has been too much trouble, and any issue gets sorted immediately. Recommended!!
David · 17 October 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 17 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI cannot thank Rose, Daisy, Ian, and Laura enough for all of their help and support throughout the journey of finding my perfect home. No hurdle was too big or too small for them, they were with me every step of the way, ensuring the best …
MJ · 17 October 2025 · Morris Dibben Southampton (38 Portsmouth Road)
Agent replied · 17 April 2026
"Thank you for your kind words and for trusting our team to help you find your dream home. We are thrilled to hear that Rose, Daisy, Ian, and Laura provided exceptional service every step of the way. We are dedicated to making the process … More
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