5/5
GoogleSuch a lovely experience! Daisy has been nothing but understanding, kind and welcoming. Thank you so much for helping us move onto our next chapter
Trusted Agent profile
Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
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Our offices
Morris Dibben's six offices, most reviewed first. Each has its own page.
- Morris Dibben Southampton Sales53 London Road, Southampton, SO15 2AD, SO15 2AD341 reviews · 297 on Google (4.2)18 in the last 90 days
- Morris Dibben Romsey (1 Latimer Walk)1 Latimer Walk, SO51 8LA204 reviews · 162 on Google (4.9)4 in the last 90 days
- Morris Dibben Southampton (38 Portsmouth Road)38 Portsmouth Road, SO19 9AD195 reviews · 153 on Google (4.9)4 in the last 90 days
- Morris Dibben Romsey (25 Latimer Walk)25 Latimer Walk, Romsey, SO51 8DF146 reviews · 104 on Google (4.8)7 in the last 90 days
- Morris Dibben Romsey Sales25 Latimer Walk, Romsey, SO51 8DF, SO51 8DF138 reviews · 96 on Google (4.8)7 in the last 90 days
- Morris Dibben Chandler's FordThe Mall, Winchester Road, SO53 2QD128 reviews · 86 on Google (4.8)7 in the last 90 days
Awards
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.
ESTAS awards by year, 2022 to 2017
2022 2 Silver and 1 Best in County ESTAS 2022 winners
- SilverESTAS 2022: Lettings (Landlords), Southern (Hants & Wilts)Romsey Sales
- SilverESTAS 2022: Lettings (Tenants), SouthernRomsey Sales
- Best in CountyESTAS 2022: Hampshire, Landlords & TenantsRomsey Sales
2021 1 Bronze ESTAS 2021 winners
- BronzeESTAS 2021: Lettings (Landlords), SouthernRomsey Sales
2020 1 Bronze ESTAS 2020 winners
- BronzeESTAS 2020: Lettings (Landlords), Southern (Gloucestershire, Hampshire)Romsey Sales
2019 1 Bronze ESTAS 2019 winners
- BronzeESTAS 2019: Lettings (Landlords), Southern (Hampshire, Wiltshire)Romsey Sales
2018 1 Silver and 1 Best in County ESTAS 2018 winners
- SilverESTAS 2018: Lettings (Landlords), Southern (Hampshire & Wiltshire)Romsey Sales
- Best in CountyESTAS 2018: Hampshire, Lettings (Landlords)Romsey Sales
2017 1 Silver and 1 Best in County ESTAS 2017 winners
- SilverESTAS 2017: Lettings (Landlords), Southern (Hampshire & Wiltshire)Romsey Sales
- Best in CountyESTAS 2017: Hampshire, Lettings (Landlords)Romsey Sales
Source: ESTAS winners lists, as published, linked by year.
Reviews on Google
Showing 876 reviews on Google only. Show every review
Google5/5
GoogleRich Clarke helped me from the start with my first purchase taking me from finding a property to sorting out the mortgage. He kept in touch the whole way through the purchase and gave me a welcome, safe place to ask (stupid) questions. Thanks very much Rich!
Agent replied · 11 October 2026
Thank you for choosing us for your first purchase! We're thrilled to hear that Rich provided top-notch support throughout the process and made you feel at ease. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleRich Clarke helped me from the start with my first purchase taking me from finding a property to sorting out the mortgage. He kept in touch the whole way through the purchase and gave me a welcome, safe place to ask (stupid) questions. Thanks very much Rich!
Agent replied · 10 October 2026
Thank you for choosing us for your first purchase! We're thrilled to hear that Rich provided top-notch support throughout the process and made you feel at ease. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleAnais was a super star and earned the name Moving Fairy lol . It was seemless and pain free. We moved to our new home with no issues and even when one poped up, Anais is on hand to get it sorted! Thank you!
Agent replied · 17 April 2026
We are thrilled to hear that Anais provided a seamless and pain-free moving experience for you! Our team takes pride in making sure our customers have a stress-free transition to their new home. Kind regards, Lucy, Customer Feedback and Support Team.
4/5
GoogleI recently sold my house with the help and expertise of Morris Dibben and it was a really pleasant and straight-forward experience. ALL the staff were wonderful, as was the level of skill, care and (importantly) attention to detail. Great communication as well. I only have one negative thing to say. I was persuaded to use the in-house solicitors and although I have no complaints about the service I received, I found it to be considerably more expensive (lots of add-ons) than other legal firms I have used.
Agent replied · 17 April 2026
Thank you so much for taking the time to leave this wonderful review! We are delighted to hear that you had a positive experience with our team and appreciate your kind words about our skill, care, and attention to detail. We apologize for any inconvenience regarding the in-house solicitors and will certainly take your feedback into consideration for future improvements. Thank you for trusting us with the sale of your house! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJust wanted to say a big thank you Daisy and Rose for making the process of moving so enjoyable. Daisy showed me round the property and she showed genuine interest in what I was thinking and even helped me see the vision of how I could lay out my daughter's room, this is a personal touch I've never had from a house viewing before! so I really appreciate it and I came home feeling really listened to. The whole process from then on has been easy and no stress whatsoever. Thank you so much
Agent replied · 17 April 2026
Thank you so much for your kind words! We're thrilled that our team could make your move an enjoyable and stress-free experience. We take great pride in providing personal and attentive service to our customers. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI currently rent a property with Morris Dibben. I cannot rate Shannon Baker, the estate agent who worked with me, highly enough. She was so efficient, knowledgeable and kind. Her communication was incredible and nothing was too much trouble. The service was exceptional.
5/5
GoogleRichard Clarke has helped us a lot throughout the house buying process and has been there for us from our first viewing. We have been able to rely on Richard for advice on particular properties we were interested in to help inform our decisions.
Agent replied · 11 October 2026
Thank you for sharing your positive experience with Richard! We're thrilled to hear that he has been a valuable resource for you during your home buying journey. We're lucky to have such a knowledgeable and dedicated agent on our team. Best wishes, Lucy, Customer Feedback and Support Team
4/5
GoogleGeorgia, Simon and rich were amazing, all very helpful and guided us through everything, would highly recommend x
Agent replied · 11 October 2026
"Thank you so much for the kind words, Georgia, Simon, and Rich are truly dedicated to providing exceptional service and we are thrilled to hear that they made your experience memorable. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe employed Simon to come and do an evaluation of our property , we found him to be respectful , helpful and extremely knowledgeable in this field ! We very much appreciated his service , would highly recommend him !
Agent replied · 11 October 2026
Thank you for your kind words! We are happy to hear that Simon provided you with a respectful, helpful, and knowledgeable evaluation of your property. We strive to provide top-notch service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery pleased with the process thus far, many thanks to Richard for fast and efficient turn around times
Agent replied · 11 October 2026
Thank you for your positive review! Our team, especially Richard, works hard to ensure a fast and efficient process for our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat team and a great service!
Agent replied · 11 October 2026
"Thank you so much for your kind words! Our team takes great pride in providing top-notch service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRichard Clarke (Mortgage Services Development Manager based the Romsey branch of Morris Dibben) knows all there is about mortgages and I would recommend him to anyone seeking advice on a mortgage.
Agent replied · 11 October 2026
"Thank you for the kind words, Richard is an expert in mortgages and we are thrilled to have him on our team. We appreciate your recommendation and look forward to helping others find their perfect mortgage with Richard's guidance. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe sold our house through Morris Dibben this summer. The whole team (Georgia, Simon, Jack and Callum) were very helpful and very efficiently got the property on the market with providing us with realistic expectations about price and timescales and regular feedback following viewings. They were generally very contactable throughout the entire process and even helped us out after completion when deliveries were wrongly sent to our old address. We would definitely use them again in the future!
Agent replied · 11 October 2026
Thank you for the glowing review! We are thrilled to hear that our team at Morris Dibben was able to assist you with the sale of your house and provide excellent service every step of the way. We truly value our clients and are delighted to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery pleased with James and the business he’s has brought us. His enthusiasm in addition to friendly communication has helped us on every step of the process. We are incredibly grateful to to him and Morris Dibben.
Agent replied · 11 October 2026
Thank you for your kind words! We are so glad to hear that James' enthusiasm and friendly communication has made a positive impact on your experience with us. It's always a pleasure to work with grateful clients like you. Best Wishes , Lucy, Customer Feedback and Support Team
5/5
GoogleI really appreciate all your efforts throughout the process to make the proposed date achievable. Your customer service is excellent and incomparably. I really appreciate and happy to be in contract with you. I highly recommend Morris Dibben Letting Agents Woolston to anyone looking for house to rent, and any information on renting and house purchasing. They are very reliable and trustworthy. Thank you Morris Dibben Letting Agents Woolston, for your great services.
Agent replied · 13 January 2026
Thank you for your kind words and positive feedback! We always strive to provide excellent customer service and make our clients' experience as smooth as possible. We're happy to hear that you are satisfied with our services and we look forward to assisting you with any future rental or purchasing needs. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery pleased with James and the business he’s has brought us. His enthusiasm in addition to friendly communication has helped us on every step of the process. We are incredibly grateful to to him and Morris Dibben.
Agent replied · 10 October 2026
Thank you for your kind words! We are so glad to hear that James' enthusiasm and friendly communication has made a positive impact on your experience with us. It's always a pleasure to work with grateful clients like you. Best Wishes , Lucy, Customer Feedback and Support Team
5/5
GoogleDaisy and Rose have been absolutely incredible throughout the process and have been kind and helpful every step of the way! They’ve made the process super quick and easy. I would 100000% recommend Morris Dibben!
Agent replied · 13 January 2026
Thank you so much for your kind words! It was a pleasure working with you and we're thrilled to hear that Daisy and Rose provided exceptional service. We pride ourselves on making the process easy and fast for our clients. Thank you for recommending us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
4/5
GoogleRating only, no written review.
Agent replied · 13 January 2026
Thank you for leaving us a review. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleMe and my partner recently bought our first home just a week before Christmas. Richard was recommended to us by a family member, his services as our mortgage advisor have been outstanding - he has always responded promptly (an email or phone call away) has guided us in the right direction and helped us overcome the hurdles during the process. Will definately be recommending Richard and contacting him in the future if we decide to move again. Thankyou for all your hard work
Agent replied · 25 December 2025
Thank you so much for your kind words! We are delighted that we were able to make your first home buying experience a smooth and successful one. It was a pleasure working with you and we look forward to helping you in the future. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleRichard Clarke has helped us a lot throughout the house buying process and has been there for us from our first viewing. We have been able to rely on Richard for advice on particular properties we were interested in to help inform our decisions.
Agent replied · 25 December 2025
Thank you for sharing your positive experience with Richard! We're thrilled to hear that he has been a valuable resource for you during your home buying journey. We're lucky to have such a knowledgeable and dedicated agent on our team. Best wishes, Lucy, Customer Feedback and Support Team
4/5
GoogleGeorgia, Simon and rich were amazing, all very helpful and guided us through everything, would highly recommend x
Agent replied · 25 December 2025
"Thank you so much for the kind words, Georgia, Simon, and Rich are truly dedicated to providing exceptional service and we are thrilled to hear that they made your experience memorable. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe employed Simon to come and do an evaluation of our property , we found him to be respectful , helpful and extremely knowledgeable in this field ! We very much appreciated his service , would highly recommend him !
Agent replied · 25 December 2025
Thank you for your kind words! We are happy to hear that Simon provided you with a respectful, helpful, and knowledgeable evaluation of your property. We strive to provide top-notch service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery pleased with the process thus far, many thanks to Richard for fast and efficient turn around times
Agent replied · 25 December 2025
Thank you for your positive review! Our team, especially Richard, works hard to ensure a fast and efficient process for our customers. Kind regards, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Morris Dibben
Which Morris Dibben office has the most reviews?
Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
Where are the Morris Dibben offices?
The six Morris Dibben offices, by town:
- Chandler's Ford: The Mall, Winchester Road, Chandler's Ford, SO53 2QD
- Romsey (1 Latimer Walk): 1 Latimer Walk, Romsey, SO51 8LA
- Romsey (25 Latimer Walk): 25 Latimer Walk, Romsey, SO51 8DF
- Romsey Sales: 25 Latimer Walk, Romsey, SO51 8DF, SO51 8DF
- Southampton (38 Portsmouth Road): 38 Portsmouth Road, Southampton, SO19 9AD
- Southampton Sales: 53 London Road, Southampton, SO15 2AD, SO15 2AD
Has Morris Dibben won any awards?
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches have also won 7 other industry awards since 2017.
