Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

★★★★★ 1/5

Google

Horrible service two properties we liked and tried to put holding fees on have been told we are not allowed and then someone else takes the property! Been discriminated against because my fiancée is pregnant and they are wary of using guarantors! Poor poor service! Won't be using them again.

Jake · 26 October 2016 · Morris Dibben Southampton Sales

★★★★★ 1/5

Google

Had an outrageous experience with Morris Dibben Letting agency. After viewing a flat, the next day I contacted the Morris Dibben asking them to speak to the landlord of that property and try to negotiate the price. The person I spoke to, Toby, had quite an aggressive attitude towards me. I explained to him that I am ready to sign the contract for this property and pay the deposit immediately if the monthly rent amount can be reduced. Toby refused even to try to speak to the landlord, claiming that the landlord is their client and they must protect their interests - by reassuring me that he is sure that the landlord won't agree to my proposed price. Who am I in this situation then??? Who will protect my interests??? The agency is asking for £600 agency fee per person when signing a contract - this is one of the highest agency fees in Southampton. Am I not their client? Am I supposed to pay £600 of agency fees and not even be treated appropriately? The agency could have tried asking the landlord to negotiate the price. It's their job to provide communication between me and the landlord. Otherwise, why do we need an agency that has enormously high fees and refuses to do its job...?! I really hope that the landlords who cooperate with Morris Dibben will see this review and will draw appropriate conclusions. Property details: 1 Bedroom Flat, Dundonald Close, Southampton, SO19 9TA

Robertas · 26 October 2016 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

After trying ten other estate agents, the passion and knowledge of Morris Dibben won us over. We'll definitely be extending our leader.

Jack · 22 June 2016 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 1/5

Google

.Having let a property from Morris Dibben ( Romsey) for a number of years now, I can honestly say some of the worst people I have ever meet. The rudeness from the staff is unbelievable ( with the exception of Nick), they treat you like a 3rd class citizen. They turn up to your property unannounced, even tho you tell them we would want to be present at all visits to the property. They do not get any repair works completed, even after 3 years of chasing them on some items. They don't get back to you when you ask them to do so on some items. Leaving request till the last day of the tenancy. I do not normal post such poor reviews, but I feel that I have to on this case. I just feel sorry for Nick, who has to work in such an unprofessional environment.

Bacon · 22 June 2016 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 1/5

Google

From a tenants point of view I would only recommend dealing with Nick Harris and Kim Long who are friendly, helpful and professional. Our later experience with Kim Gray was quite the opposite with continual and unnecessary problems and twice we had to correct her on contractual matters! We have now bought a house and fortunately we will never have to rent again.

Desmond · 22 June 2016 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 5/5

Google

Fantastic from start to finish. Always available on the phone, always return calls, the maintenance department always came round if there was a problem (which was very rare). Brilliant service.

Chris · 19 June 2016 · Morris Dibben Chandler's Ford

★★★★★ 1/5

Google

Decided to cancel our appointment on the day after travelling 3 hours to view a property. Many thanks for wasting my time and petrol!

Jamie · 27 October 2015 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Fantastic from start to finish. Always available on the phone, always return calls, the maintenance department always came round if there was a problem (which was very rare). Brilliant service.

C · 2 September 2015 · Morris Dibben Chandler's Ford

★★★★★ 5/5

Google

I have continued to remain a Landlord of Morris Dibben for over 15 years & and the team have always provided a professional & efficient service. Throughout the Company changes the core staff have remained dedicated to maintaining the high standard they are renowned for. I would highly recommend using their services if you are considering letting your property.

David · 23 June 2015 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 5/5

Google

We are absolutely delighted with the service that Kim Gray, Nick and the rest of the team have provided us on our first rental. They are very supportive, responsive and above all experienced in the rental market place. It has been an experience for us and the team at Romsey have been very professional. If you are looking to rent out your property then we would highly recommend Kim and the team at the Romsey branch of Morris Dibben. Angus

Angus · 23 June 2015 · Morris Dibben Romsey (1 Latimer Walk)

★★★★★ 1/5

Google

Very very poor customer service. The Portsmouth office is full of very unresponsive people who are insensitive to our needs when we were tenants. I am not sure whether this was connected to the fact that we are foreigners but I must say the experience was awful and I would never recommend Morris Dibbens to anyone! Very very poor service, not what I had expected of them!

Patricia · 11 January 2015 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Outstanding service from a very professional team, I could not believe how easy it was for us to find our new home. A big thumb’s up for Morris Dibben, they come highly recommended! Chris S and Ashlin L, Hedge End

Chris · 24 June 2012 · Morris Dibben Southampton (38 Portsmouth Road)