Trusted Agent profile
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
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Morris Dibben's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.
2022 2 Silver and 1 Best in County ESTAS 2022 winners
2021 1 Bronze ESTAS 2021 winners
2020 1 Bronze ESTAS 2020 winners
2019 1 Bronze ESTAS 2019 winners
2018 1 Silver and 1 Best in County ESTAS 2018 winners
2017 1 Silver and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 876 reviews on Google only. Show every review
5/5
GoogleExcellent service, any queries promptly dealt with and we were always kept fully up dated with tenant viewings and comments.
Many thanks for taking the time to leave us this wonderful 5* review. Best wishes, Lucy
5/5
GoogleGina in romsey estate agent was very professional and helpful in our process of renting a our first house. Would recommend.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.
5/5
GoogleMorris Dibben are my go to choice. The team are knowledgeable, friendly, fair and reliable. I wholeheartedly recommend them whether letting or renting.
It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott
5/5
GoogleCannot recommend them highly enough. Brilliant feedback. We knew where we were every step of the way. They made moving so much easier! From rental right down to services. Every detail taken care of! Wonderful quick referencing. These guys are the bomb!!
Many thanks Ash for taking the time to leave our dedicated team this fantastic 5* review and recommendation. Best wishes, Lucy
5/5
GoogleGeorgina ( Gina) from Morris Dibbens lettings, has been most supportive, enthusiastic and willing to help as much as possible in the search for our perfect bungalow. Each query has been answered via email, promptly! I would recommend Gina to anyone who needs assistance looking for a property to buy/sell or rent. M. Hawker
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleHaving been clients for several years we have always found the staff extremely professional and friendly. They have even helped with issues beyond their contractual duties. I would not hesitate in recommending MD Romsey to other landlords.
Thank you for taking the time to leave us this excellent review, it's great to see that the Morris Dibben team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleMorris Dibben is a super Lettings Agent. I love working with them. A very friendly team whom are always so helpful. Very efficient and Professional, they care a lot about their Tenants and Landlords I highly recommend them as a letting agent.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleWe are very grateful to Nick & the team at Morris Dibben. They have really supported us in finding a perfect home while we save for a mortgage. Patient, kind and not pushy. Thank you so much.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleGreat service - guidance throughout the whole process was excellent especially as we were initially undecided whether to let or sell as thought the rental process might be nothing but hassle. We were advised on what we needed to do to become landlords and the team found 2 potential tenants within 2 days of putting it on the market .Special thanks to Kim Gray and Gina Hannigan - I would not hesitate in recommending Morris Dibben to other landlords
Many thanks Sharon for taking the time to leave this amazing 5* review of your experience with our dedicated Morris Dibben Team. Thank you for the recommendation. Best wishes, Lucy
5/5
GoogleMorris Dibben lettings Romsey are the most professional, helpful agents we know and deal with. The team are first class, they are always happy to help and are always pro-active and re-active. We get such a fantastic service and they are brilliant at finding suitable tenants for us.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
5/5
GoogleI have been dealing with the staff at Morris Dibben for 14 years now and find them to be 1 of the most dedicated and caring teams in the business. They go above and beyond for all their tenants and landlords, to make sure every let goes as smoothly as possible for both parties, and nothing is too much trouble. They are professional yet at the same time personal and friendly to deal with. I could not recommend them highly enough.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleMorris Dibben in Romsey was my first experience of working with a lettings agent in the area. I can safely that from the start and finish of my tenancy it was consistently good customer service. I wouldn't hesitate to work with them again should a suitable property come up for me in their portfolio. Special shout out to Nick and Gina who were my main points of contact throughout my tenancy - you both made my life a lot easier and I appreciated your excellent communication.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations)
5/5
GoogleRating only, no written review.
Thanks for the five-star review. Kind regards, Donna.
5/5
GoogleVery friendly, helpful service
Thank you for your 5* review!
5/5
GoogleAlways ready & happy to help with any queries or concerns.
Many thanks for the great 5* review. Kind regards, Lucy
5/5
GoogleI have been working with Matthew for about six years on letting for my property. He has kept it occupied and with no drama.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
5/5
GoogleMatt at Morris Dibben Chandlers Ford is a great help with property related matters. I would recommend this company!
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
5/5
GoogleTalitha at Morris Dibben was a pleasure to work with when my partner and I were looking to rent together. The whole process ran so smoothly and she kept us up to date at all times. Service I have previously had from letting agents has not been great and I found myself chasing them a lot of the time, but Talitha was very organised, friendly and helpful. We will definitely use them again in the future. Thanks again! :)
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
GoogleGreat front end service to get you in and signed up as a Landlord, then let down by everything else that comes after. Paid for a fully managed service which is not cheap but can't wait for the contract to end as it has been one let down after another. I also dread to think what the service has been like for our tenants if this is how they treat their landlords. Since I posted this review the Morris Dibben branch staff have contacted me directly and asked my to remove my review and re-post it as a review of Countrywide who provide all the Property Management and Maintenance services. I don't believe this would be appropriate but I am happy to further clarify my statements. I am not unhappy about the tenent finding process carried out by the Morris Dibben branch or the tenant vetting service, there are also no issues regarding their marketing of the property. My issues are indeed with the Property Management and Maintenace side of the service. However, as Morris Dibben have chosen to sub-contract this entire service to Countrywide and as I, as a landlord, have no say over who is providing this service my overall view remains the same that I would not recommend signing up for a full managed service with Morris Dibben.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk, Kind regards, Donna.
5/5
GoogleGreat team at Morris Dibben, particularly Tina who provides a five star service. Patient, helpful and a great communicator!
Thank you Alison for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleStephen Henry has been great during a long and frustrating sale. He dealt cheerfully with my rage and appalling language when there were hold ups. Thanks Stephen.
Thank you Chris for taking the time to leave us your 5* review. I will make sure your kind words are made known to our local team. Best wishes, Scott
5/5
GoogleGreat and fully professional service. The team is very friendly an helpful. Special thanks to Narinder for getting things sorted when needed. Highly recommend this branch.
Many thanks Konrad for taking the time to leave this amazing 5* review of your experience with our dedicated Morris Dibben Team. Thank you for the recommendation. Best wishes, Lucy
1/5
GoogleHow the can carry on the business with liar. Unbelievable they should close down.
I am sorry Francesco that you feel this way. Please contact us via review@countrywide.co.uk. so that we can discuss any concerns you have. Kind regards, Scott
5/5
GoogleI am absolutely delighted, the service is amazing and all the staff is so helpful.
Thank you for the excellent 5* review. Kind regards, Lucy
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
The six Morris Dibben offices, by town:
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches have also won 7 other industry awards since 2017.
