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1/5
GoogleWARNING. Be careful. Morris Dibben are expensive and very poor value for money. We have had a disastrous time with our sale and have felt completely deserted by the agents that were supposed to be acting for us. Thankfully I managed to successfully save my sale but my advice would be to cut out the middle man and market yourself! When questioned as to why they think they earned their fee Iβm told the nearly Β£3000 is purely for them to find a buyer, not to handle the sale!!!NegativeResponsiveness, Quality, Professionalism, Value
Rachel Β· 25 August 2021 Β· Morris Dibben Romsey (25 Latimer Walk)
Agent replied Β· 24 August 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe sold and bought through Morris DibbenΒ they did a fantastic job, patiently responding to all our queries and proactively chasing things through to ensure we met our move date. I would not use any other estate agent in Romsey, I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Megan Β· 25 August 2021 Β· Morris Dibben Romsey (25 Latimer Walk)
Agent replied Β· 24 August 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleMorris Dibben have been helpful from the first communication we had with them. Moving home during Lockdown was not easy but they made it a stress free experience. Communication was clear and thorough and we have been fully informed throughout our tenancy.
V Β· 25 August 2021 Β· Morris Dibben Romsey (25 Latimer Walk)
Agent replied Β· 24 August 2024
Many thanks for the fabulous 5* review. Kind regards Lucy, Customer Relations
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5/5
GoogleThe sales team at Morris Dibben are amazing, they were always happy to speak to us on the phone and deal with any enquiries we had.
Zoe and Steph have been fab with the sale of our house and were professional throughout as well as having to deal with selling the house through COVID! Would definitely recommend Morris Dibben if your thinking of moving.
Thank you guys πPositiveResponsiveness, Quality, Professionalism, Value
Lucy Β· 25 August 2021 Β· Morris Dibben Romsey (25 Latimer Walk)
Agent replied Β· 24 August 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrom the start of our purchase experience, we have found the staff at Morris Dibben to be on the ball, understanding, supportive and very professional. Stephanie and Zoe both have responded quickly to all enquiries and have incredible knowledge . I would highly recommend this Estate Agents. We would definitely use them if we were to sell a property. Thank you !!!!PositiveResponsiveness, Quality, Professionalism, Value
Claire Β· 25 August 2021 Β· Morris Dibben Romsey (25 Latimer Walk)
Agent replied Β· 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleMorris Dibben have proved to be highly professional throughout the sales process of my home. They were able to manage the period during the restrictions, limiting viewers to those capable of proceeding and as such reducing contact with those who could not proceed at the time of the requested viewing. Both Zoe and Steph proved to be highly motivated having a good understanding of the market and profession. Their communication was exceptional, at no point was I left wondering the status of any viewer. Highly recommended.PositiveResponsiveness, Quality, Professionalism
X Β· 25 August 2021 Β· Morris Dibben Romsey (25 Latimer Walk)
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
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5/5
GoogleI honestly can't recommend Zoe and the team at Morris Dibben highly enough. To say they have gone over and above is an understatement, they genuinely care about their clients and it's so refreshing.
When my Mum was unwell they kept in touch with me to ask about her progress and even offered to check in on her to make sure she was ok!
And they did all this at a time when they couldn't actively market the property we had engaged them to sell, so they had absolutely no vested interest in helping out and no prospect of an upcoming sale.
They're all wonderful, lovely, helpful people with a genuine human touch. Amazing.PositiveResponsiveness, Quality, Professionalism
Bernie Β· 25 August 2021 Β· Morris Dibben Romsey (25 Latimer Walk)
Agent replied Β· 24 August 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAlways very helpful, friendly and quick to respond to sort out any questions or issues I've had.PositiveResponsiveness, Professionalism
Sam Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleSuper helpful and friendly. Would only use them to rent through again. Anyone you speak to is so kind and welcoming. Highly recommend.PositiveResponsiveness, Professionalism
Steph Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Many thanks for the fabulous recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJust moved into a wonderful rental flat. Morris Dibben were great in facilitating a smooth and efficient move.PositiveResponsiveness, Quality, Professionalism
Richard Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleWe have always had a very positive experience with everyone we have dealt with at Morris Dibben. Any problems or queries we had were never too much hassle and we have always been kept in the loop and up to date with everything.PositiveResponsiveness, Quality, Professionalism
Chelsea Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMorris Dibben Lettings have been very helpful in helping me to secure a rental property in Romsey. In particular, Amelia and Gina have provided a responsive and professional service and enabled me to secure the the right property in the area.PositiveResponsiveness, Professionalism
Tracey Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service throughout. I have no hesitation in recommending the Romsey branch of Morris Dibben. The Lettings staff have always been professional, friendly and courteous; they work quickly and efficiently for all parties.PositiveResponsiveness, Quality, Professionalism, Value
Barbara Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad the most excellent experience with Moris Diben Lettings Romsey from the outset. Very efficient with replies, paperwork etc to the lovely welcome pack we received when collecting keys. All the team were friendly, professional and very approachable even through lock down they had a can do attitude! I would like to commend them for everything they did.and would definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Tina Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Hi Tina, thank so much for your glowing 5* review and recommendation. We really appreciate it! Best wishes in your new home. Graham @ Customer Relations
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5/5
GoogleI am pleased to report that the team in Romsey managed a difficult situation sensitively and professionally, to suit both Landlord and tenant. In a matter of weeks there is a happy tenant in place and looking forward to a smooth future relationship. Well done all.PositiveResponsiveness, Professionalism
Keith Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleThis is not the first time I have successfully used this branch of Morris Dibben to rent out one of my properties. I am always very impressed by their professionalism and efficiency. Nothing is too much trouble and on this occasion even during tough times they rented it out super quick to some high quality tenants.PositiveResponsiveness, Quality, Professionalism, Value
Caroline Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have used Morris Dibben in Romsey for several years to manage three apartments which I let out. I have always found their whole team to be especially helpful and efficient. Gina is a true professional and makes doing business such a pleasure. Keep up the excellent work! Tim NugentPositiveResponsiveness, Quality, Professionalism
Tim Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleI dealt with Morris Dibben Lettings - Romsey in my past search but I am also currently an active tenant. Their staff are very professional and respond quickly to queries and handle requests effectively. I would like to thank (Amelia) and (Georgina) in particular. They are hard working individuals, polite and very helpful. They made my move very smooth and are always available when help is needed. I highly recommend Morris Debben Lettings for keeping up with such high standards and provide talented individuals.PositiveResponsiveness, Quality, Professionalism, Value
Wissam Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGina & Amelia weβre just amazing in our move. We had a few difficulties in our journey of moving house but they were incredible! Always keeping us informed, very responsive. Happy to answer any queries and questions you had. As well as all other members in the office wanted to help if they were not available. They had a suggestion for every problem that arose!! They couldnβt have made the process easier smoother for us if they tried!! Thank you both again for your time, effort and dedication to get us moved in and settled quickly and effortlessly.We love our new home and a huge part of that is thanks to you both. Very grateful.PositiveResponsiveness, Quality, Professionalism
Emma Β· 25 August 2021 Β· Morris Dibben Romsey (1 Latimer Walk)
Agent replied Β· 20 June 2024
Thank you for your glowing 5* review and kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe agents have provided excellent services and made my letting process nice and smooth. Ian and Emily were professional, polite and responsive. I am glad that I chose them without looking for others.PositiveResponsiveness, Quality, Professionalism, Value
Mona Β· 25 August 2021 Β· Morris Dibben Southampton (38 Portsmouth Road)
Agent replied Β· 21 June 2024
Many thanks for your wonderful 5* review. Best wishes Lucy, Customer Relations.
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5/5
GoogleWe had the pleasure of dealing with Emily in Lettings and it was exceptional. After an uncertain time during covid and finding out we were due to be without somewhere to live Emily showed us around a new letting, was friendly, answered all our questions and made us feeling so reassured during a time we were extremely worried. We couldn't recommend Morris Dibden & Emily enough - thank you so much for saving a young family a lot of stress, tears and worry!PositiveResponsiveness, Quality, Professionalism, Value
Alice Β· 25 August 2021 Β· Morris Dibben Southampton (38 Portsmouth Road)
Agent replied Β· 21 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
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5/5
GoogleAmazing.Ian made sure everything ran very Smoothly he even helped me move my sofas in . Incredible service . Couldnβt ask for better. Highly recommendPositiveResponsiveness, Professionalism
Jay Β· 22 June 2021 Β· Morris Dibben Southampton (38 Portsmouth Road)
Agent replied Β· 21 June 2024
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
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5/5
GoogleI would like to say a big thank you to Ian and Laura for they professionalism and efficency they provided when renting out my flat. They always kept me up to date on the situation and the process was seamless.
Alex Β· 22 June 2021 Β· Morris Dibben Southampton (38 Portsmouth Road)
Agent replied Β· 21 June 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
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5/5
GoogleThe Woolston office has always done everything I believe they could to resolve any issues or queries we've had. Since putting us in to this flat in 2017, we've had no issues that couldn't be resolved. Excellent all round, and friendly to boot.PositiveResponsiveness, Professionalism
Daniel Β· 22 June 2021 Β· Morris Dibben Southampton (38 Portsmouth Road)
Agent replied Β· 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
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