Trusted Agent profile

Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

4.5

★★★★★ Excellent

941 reviews across 6 offices and 3 platforms

Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

897

Reviews on Google

All 6 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 6 offices

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

Our offices

Morris Dibben's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 876 reviews on Google only. Show every review

5/5

Google

Fabulous Service from everyone we dealt with at the London Road Branch Our sale and purchase were both dealt with in a very professional manner, but also with a personal touch. Special thanks to Narinder who was very patient went we became a little anxious at times and to Andy who went above and beyond to ensure a smooth transition into our new home.

Judith · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We liaised with Andrew McDonald who was the representative at Morris Dibben, Southampton, for the property we were purchasing. His dedication and persistence was incredible in getting us through some delays and hold-ups originating in other parts of the chain. Our experience with Morris Dibben was great.PositiveResponsiveness, Professionalism

Kesta · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have been delighted at the service provided by Morris Dibben from start to finish. We have just exchanged contracts on the sale of an investment property. They achieved just over the asking price for us from a commercial buyer within about a week. Ben Piller, Andrew McDonald and Narinder Rai have been efficient, courteous, personable, attentive and professional throughout. Many thanks to you all. We have no hesitation in recommending Morris Dibben to anyone seeking a Southampton agent.PositiveResponsiveness, Quality, Professionalism

Jonathan · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We have used Morris Dibben on London Road twice to sell houses and both times they have been fantastic. This time around we had a particularly awkward chain, however, they managed the whole process and made sure we kept moving forward, consistently going well beyond what was expected to help the sale complete.PositiveResponsiveness, Quality, Professionalism

Mike · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Throughout the buying process Morris Dibben representatives were friendly and supportive, pushing the process through and ensuring we were kept up to date with developments on the Seller's side. In particular Narinder was incredibly responsive and supportive and we are thankful for her persistence in getting this purchase through within the time period we asked for - thank you!PositiveResponsiveness, Professionalism

Heather · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Lucy, Customer Relations

4/5

Google

After having just brought my flat, I have found my experience with Morris Dibben to be very good. Narinder especially was very proactive, responsive and keen to drive the sale forward even when it had gone slow from the solicitors end. I would recommend Morris Dibben!PositiveResponsiveness, Professionalism

Z · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Recently sold a property with this branch of Morris Dibben and I want say the service and professionalism was great. I was very lucky to have Narinder as the agent for my sale, she was brilliant and tireless in managing to get us to exchange despite the many challenges involved in the sale. Wouldn't hesitate to use them againPositiveResponsiveness, Professionalism

Darius · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Morris Dibben (London Road,) dealt with renting and also selling of my property in Southampton. Can I just say the whole process of finding me a buyer was hassle free. The property was advertised by Morris Dibben in January 2021 and several potential buyers were interested in it. We chose the one we thought had no chain and would spend up the selling process. Morris Dibben staff also helped me find the solicitor that I used in this sale and also kept me informed with all the relevant info and how the sale was progressing up to the end of exchanging the contracts. All queries were answered to my satisfaction. It was a professional job done from Morris Dibben side and I will use them again or even recommend them to other people I know. Stephen KakoozaPositiveResponsiveness, Quality, Professionalism, Value

Stephen · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Lauren Cane has looked after me and the sale of my property brilliantly. Not only did I have 2 offers within 2 days of the property being on the market she kept me in the loop every step of the way. Her communication with myself, the buyer and the solicitors was excellent. I highly recommend her as she guided me through the process that I knew nothing about! Note, it sounds like I am her friend bigging her up, but I am a genuine customer, and she was that good!PositiveResponsiveness, Professionalism

Liz · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

From viewing until exchange, Morris Dibben staff have been helpful, professional and very responsive. When a property we hoped to view sold too quickly for us to view, Morris Dibben called as soon as a similar property was available. We viewed the property with Rod who not only showed us the house but explained the history, told us about the architect and described the surrounding area and facilities. Once the offer was accepted, Narinder took over and chased up to achieve exchange. She has been very helpful, courteous and always replies to queries very quickly. I wholeheartedly recommend Morris Dibben.PositiveResponsiveness, Professionalism

Sarah · 25 October 2021 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you Sarah for the wonderful recommendation and 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Dennise · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Jo · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Alice · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Always friendly and patient with us, the most demanding of sellers.

Richard · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for the great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Zoe has been really helpful from the start. Very quick efficient service.PositiveProfessionalism

Lorna · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for the great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Agents for our seller we found them extremely helpful, professional and communication was excellent.PositiveResponsiveness, Professionalism

John · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Many thanks for the excellent 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Morris Dibben have been professional and thorough Really friendly and communication has been top notch Can honestly say they have been a pleasure to dealt withPositiveResponsiveness, Quality, Professionalism

Lee · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We are still in the initial stages of service but Zoe has been informative and a pleasure to deal with. We look forward to further communication with this company.PositiveResponsiveness, Professionalism

Bethan · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for your kind comments and amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Zoe and the Team at Morris Dibben have been great with the sale of our property. Flexible, personal and professional service from start to finish.PositiveProfessionalism

Carl · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for the marvellous 5* review. Kind regards Lucy, Customer Relations

5/5

Google

MD have been selling my house during an extremely difficult time with Covid. On a personal level I'm going through a divorce also. The staff have been so supportive and professional at the same time. I highly recommend themPositiveProfessionalism

Saffron · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for the amazing 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

I found Morris Dibben Estate Agents Romsey to be professional, responsive and friendly in supporting my move to a rental property. Gina and Amelia were particularly helpful. Their lettings process was clear and efficient.PositiveResponsiveness, Professionalism

Tracey · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

We have found the sales person at this estate agent to be the most unprofessional and rude to deal with. Definitely wouldn’t recommend selling or buying a house through this company. We have been left feeling like we cannot trust this agent at all when it comes to purchasing a property through them. To be told “If you had listed your property with us then I’d have been able to get you in for a viewing” on two occasions almost felt like I was being blackmailed and denied the opportunity to buy our dream house. Not impressed one bit and very disappointed.NegativeProfessionalism

CRAIG · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Hi Craig, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Please note that due to Covid-19 restrictions we are taking additional step to ensure that viewings are only arranged for people who do have their property on the market or finances readily in place. Kind Regards, Scott @ Customer Relations

1/5

Google

WARNING. Be careful. Morris Dibben are expensive and very poor value for money. We have had a disastrous time with our sale and have felt completely deserted by the agents that were supposed to be acting for us. Thankfully I managed to successfully save my sale but my advice would be to cut out the middle man and market yourself! When questioned as to why they think they earned their fee I’m told the nearly £3000 is purely for them to find a buyer, not to handle the sale!!!NegativeResponsiveness, Quality, Professionalism, Value

Rachel · 25 October 2021 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.

ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.

ESTAS awards by year, 2022 to 2017

Source: ESTAS winners lists, as published, linked by year.

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Questions about Morris Dibben

Which Morris Dibben office has the most reviews?

Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.

Where are the Morris Dibben offices?

The six Morris Dibben offices, by town:

Has Morris Dibben won any awards?

Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches have also won 7 other industry awards since 2017.

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