Trusted Agent profile
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
Morris Dibben's six offices, most reviewed first. Each has its own page.
Showing 876 reviews on Google only. Show every review
5/5
GoogleMorris Dibben have been excellent in supporting and submitting a successful claim for reimbursement of a disputed deposit on behalf of the Landlord . Thank you to Laura, Ian and Paulina for your excellent service and support. .
Thank you Lisa for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleOn the morning of August 31st, I saw an advertisement for a house for rent posted by Morris Dibben-Woolston and immediately went straight to their office. I was greeted kindly, Rose Cottrell listened to me, registered me and said that she would definitely call me for a viewing during the day. She called me less than half an hour after I left the office but told me that there was another house that matched my expectations and that she could get me booked in for a viewing within half an hour if I wanted to see it, which I agreed to do. After that, everything happened incredibly fast. I saw the house, expressed my interest and on the same day the reference check phase started. Roze certainly played a big part in making the process go so smoothly and quickly. She believed we were suitable tenants, she supported us and we trusted her. Laura Heath took over the reference check process until the day we received the keys. Laura, just like Roze, was with us throughout the process with all our questions. She built a bridge between us and the landlord and we received the keys on September 11th. It was also very kind of Roze, who returned from leave on the day we received the keys, to call us on the phone and congratulate us. The Morris Dibben Woolston team is absolutely dedicated. I had visited many estate agency offices before I walked into their office and I have never seen a lettings negiotiator or property manager approach a prospective tenant with such sincerity and care. This team is different. I highly recommend them to everyone.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a lovely experience with this company - thanks everyone!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMoved house recently, and went through an early release process with Morris Dibben. Through a rather difficult process and stressful period, a massive thanks to Nathalie and Nick at the Romsey branch for all your advice and guidance through the move, and also ensuring to make it as easy as possible for both me and my partner. They also made sure the viewings did not disturb our home life. Would recommend their services to anyone. Many thanks again. Matt and Laura
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful and seamless process of getting a new home... Thanks alot Rose of Woolston office for working tirelessly to get us a great house!Roy
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like to thank Rose for making the viewing and moving into my new rental property so easy. She was always easy to reach and helped reduced the stress of the moving process
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleLong term landlord experience with Morris Dibben Woolston has been very good. Great communication and service from the whole team.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHuge thanks to Rose who was very professional and kind and helped us coordinate getting all the documents ready even when we were all in different countries. She was really patient and helpful, and helped the move in run as smoothly as possible!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from Oliver Mongan at Morris Dibben in Romsey. Thanks so much for all your help!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThankyou morris Dibben Personal and very professional experience . Stress free and excellant all round
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
GooglePaid £600 for Richard Clarke mortgage services and he can not reply to a message to discuss my mortgage just a rip off and a scam !!
5/5
GoogleThe whole team are exceptionally helpful and knowledgeable. If you find yourself in the situation of selling a house for the first time they will give you all the help they can when explaining things making the whole process as easy as possible
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMorris Dibben team has been the best thing that ever happen to me. The made I possible for me to move smoothly even after I requested to move into my new house a week earlier. Nathalie and Gina were amazing. Words cannot describe my gratitude. Thank you so much for everything.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMorris Dibben were brilliant when helping us to purchase our first home. Callum went above and beyond, particularly in the last few weeks when we needed help getting through to the solicitors. Thanks to him, we were able to complete on the target day - thank you Callum & the rest of the Morris Dibben team!
Thank you Louise for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
5/5
GoogleThank you so much to the whole team at Morris Dibben Romsey, for helping me make such a wanted purchase! The absolute best service, so efficient and professional! With special thanks to Oliver and Callum, and to Richard Clarke who has given so much time and help with my mortgage application! A very friendly and helpful team!!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleNathalie has been truly amazing dealing with myself and this property. Unfortunately it wasn't the right place for me in the end however cannot fault Nathalie's Professionalism and worth ethic throughout the whole process.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThankyou to Emily and Rose for helping me sort out my rental. Both were polite and helpful and made the process straight forward.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMassive thanks to Rose for all her help in finding our new home. Rose made a very stressful time for us so much easier and the constant communication and assistance has been hugely appreciated.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a great experience with the team and in particular Laura, our estate agent who helped us find our flat to rent. She really went above and beyond and I’d recommend Morris Dibben to anyone looking for an agent to help rent a property!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMorris Dibben manage 2 of our rental properties. Nathalie in particular is a real credit to the team - very efficient, always professional and friendly. We had a tight turnaround with a new tenant and she managed to get a huge amount done in just a few days so the tenant could move in on his preferred date. Nick is also very helpful, proactive in keeping us up to date on viewings and the market more generally.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent and very professional service with friendly helpful staff.
Thanks for the excellent 5* review. best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service very thorough and helped through each stage of the process would recommend 👍 …
Wonderful to read your comments and glowing 5* review! - Best Wishes, Scott @ Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2017, 2018, 2019, 2020, 2021, 2022.
ESTAS awards by year, 2017 to 20222022 2 Silver and 1 Best in County ESTAS 2022 winners
2021 1 Bronze ESTAS 2021 winners
2020 1 Bronze ESTAS 2020 winners
2019 1 Bronze ESTAS 2019 winners
2018 1 Silver and 1 Best in County ESTAS 2018 winners
2017 1 Silver and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
The six Morris Dibben offices, by town:
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches have also won 7 other industry awards since 2017.
