Trusted Agent profile
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
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Morris Dibben's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.
2022 2 Silver and 1 Best in County ESTAS 2022 winners
2021 1 Bronze ESTAS 2021 winners
2020 1 Bronze ESTAS 2020 winners
2019 1 Bronze ESTAS 2019 winners
2018 1 Silver and 1 Best in County ESTAS 2018 winners
2017 1 Silver and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 876 reviews on Google only. Show every review
5/5
GoogleJames has been very informative during viewings and proactive in supporting us during our property search, thank you!
Thank you for taking the time to share your positive experience with us! Our team takes great pride in providing informative and proactive service to our clients during their property search. We're so glad James was able to support you in finding your perfect property. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleViewed a property twice (hard enough to book the viewings in). Put an offer in and NEVER heard back from the agent despite follow up calls and emails. Found somewhere else the following week and had an offer accepted so went with that. It’s the vendors I feel sorry for. Avoid this branch
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
GoogleI have tried several times to view a two bedroom apartment in Brampton Towers and I leave messages for Morris Dibben to call me back but it doesn't happen. Im not happy at all. Dave Ward
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleJames C from the Romsey branch of MD was so helpful. He was honest but professional, listened to feedback and was always ready to find more properties that match closer to what I am looking for.
Thank you for your kind words! We're thrilled to hear that our team at our Romsey branch, especially MD, provided you with honest and professional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJames C from the Romsey branch of MD was so helpful. He was honest but professional, listened to feedback and was always ready to find more properties that match closer to what I am looking for.
Thank you for your kind words! We're thrilled to hear that our team at our Romsey branch, especially MD, provided you with honest and professional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have had a very easy, seamless and stress free move in, thanks to the lovely folk at Morris Dibben Southampton. I have felt guided and helped throughout the process and it's in stark contrast to some previous experiences! Social shout out to Pippa and Rebekah for their continued help. Highly recommended!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
2/5
GoogleTerrible communication… they have let me down twice with a viewing. Didn’t contact me when they said they would and I had to chase them. Then arranged a viewing which they didn’t confirm with the owner but neglected to tell me that the viewing wouldn’t be happening. Not at all impressed with them
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Chanelle, Customer Feedback and Support Team.
5/5
GoogleI found Jamie and his team very approachable and friendly. Jamie was always willing to help and answer a multitude of questions we had!! The young lady Izzy who mainly answered the telephone was extremely pleasant and helpful. On the whole the experience was extremely pleasant and the staff very professional. Sadly we had to pull out and Jamie was very understanding considering he had a buyer for our property. I wish the staff all the very best for the future. If we do decide to put our property on the market in future we will choose Morris Dibben.
5/5
GoogleJames and Jack kept me well informed, were proactive, and provided clear, informative viewings. They really understood our needs and were highly professional throughout.
5/5
GoogleThank you to James Cottle at Morris Dibben in Romsey for an excellent service. From the moment we walked into the branch he was extremely helpful and courteous in making sure you had all our details and wishlist for our future purchase. We were able to find our perfect home within a few days of this and purchased our property via auction within 10 days. James was very accommodating throughout and we would definitely recommend your services.
Thank you so much for your kind words! We're thrilled to hear that James provided you with excellent service and helped you find your perfect home. We take pride in our team's dedication and we're so glad you had a great experience. Thank you for recommending us!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
GoogleMorris Dibben are a very friendly and professional team of people I like how enthusiastic they are when I viewed properties, very knowledgeable about each house.
5/5
GoogleExcellent service from MD Romsey. Thankyou Georgia and Jack for all your hard work!!
5/5
GoogleThank you to James Cottle at Morris Dibben in Romsey for an excellent service. From the moment we walked into the branch he was extremely helpful and courteous in making sure you had all our details and wishlist for our future purchase. We were able to find our perfect home within a few days of this and purchased our property via auction within 10 days. James was very accommodating throughout and we would definitely recommend your services.
Thank you so much for your kind words! We're thrilled to hear that James provided you with excellent service and helped you find your perfect home. We take pride in our team's dedication and we're so glad you had a great experience. Thank you for recommending us!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
GoogleJames and Jack kept me well informed, were proactive, and provided clear, informative viewings. They really understood our needs and were highly professional throughout.
5/5
GoogleMorris Dibben are a very friendly and professional team of people I like how enthusiastic they are when I viewed properties, very knowledgeable about each house.
5/5
GoogleExcellent service from MD Romsey. Thankyou Georgia and Jack for all your hard work!!
5/5
GoogleRating only, no written review.
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleThe process of letting my property out with morris dibben was fast, smooth, and every step was easy and well communicated. Thank you Amelia 😊 …
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had an excellent experience with Morris Dibben Southampton and only wish I had chosen them sooner. From start to finish, the service was excellent. Jonathan Davis was realistic, professional, and knowledgeable during the initial meeting. The sales team (shout out to Lauren, Daniel, and Samantha) were always responsive, engaged, and provided prompt, helpful feedback after viewings. They were genuinely a pleasure to deal with. A special mention to Russell for his care and attention throughout, and to Narinder, who oversaw the final stages of the process. Narinder was fantastic - keeping everything moving forward and providing reassurance during a time when things go quiet or slow down. Overall, a highly professional and supportive team. I would strongly recommend Morris Dibben Southampton. You’ll be in great hands every step of the way. Thank you all for your help in selling my property.
5/5
GoogleMyself and my partner are currently in the process of looking for our first flat together. Over the last couple of days, I have been speaking with Eleanor, today I met her at my first viewing. Eleanor was the most helpful, genuine, and knowledgeable person I have spoken to since we have started looking for a Flat. She provided us with everything we needed to know about the property, along with her being very open and honest with us really made the experience even better, making it a very successful first viewing! I would really recommend speaking with her! Thank you Eleanor!
Thank you for the kind words! We are so glad Eleanor provided you with a successful first viewing experience and made your search for a flat easier. We pride ourselves on having knowledgeable and genuine staff like Eleanor who are dedicated to helping our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMyself and my partner are currently in the process of looking for our first flat together. Over the last couple of days, I have been speaking with Eleanor, today I met her at my first viewing. Eleanor was the most helpful, genuine, and knowledgeable person I have spoken to since we have started looking for a Flat. She provided us with everything we needed to know about the property, along with her being very open and honest with us really made the experience even better, making it a very successful first viewing! I would really recommend speaking with her! Thank you Eleanor!
Thank you for the kind words! We are so glad Eleanor provided you with a successful first viewing experience and made your search for a flat easier. We pride ourselves on having knowledgeable and genuine staff like Eleanor who are dedicated to helping our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI recently sold my property through Morris Dibben, I found all their staff extremely helpful and prepared to go the extra mile to make the process as smooth as possible.
We are thrilled to hear about your positive experience with our team at Morris Dibben! Our goal is to always go the extra mile for our customers and make their selling process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAbsolutely fantastic service from start to finish! The team was professional, friendly, and incredibly helpful throughout the entire process. They have great local knowledge of the Woolston area and made everything smooth and stress-free. Communication was excellent, and they were always quick to respond to any questions. Highly recommend to anyone looking for a reliable and trustworthy letting agent!
5/5
GoogleI had an excellent experience with Morris Dibben Letting Agents Woolston. The team was professional, friendly, and incredibly helpful throughout the entire process. They made everything smooth and stress-free, keeping me well informed at every step. Their knowledge of the local market is impressive, and they were always quick to respond to any questions I had. I really appreciated their honesty and attention to detail, which gave me full confidence in their service. I would highly recommend Morris Dibben Woolston to anyone looking for a reliable and efficient letting agent. Truly a 5-star service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
The six Morris Dibben offices, by town:
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches also won ESTAS awards in five earlier years.
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