Trusted Agent profile

Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

4.5

★★★★★ Excellent

941 reviews across 6 offices and 3 platforms

Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

897

Reviews on Google

All 6 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 6 offices

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

Our offices

Morris Dibben's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 876 reviews on Google only. Show every review

1/5

Google

At the beginning of the letting experience with MD, I'd never had a more pleasurable letting experience. However, upon depature of the property, MD have lied to me and the landlord about verbal agreements made at the beginning of the tenancy. I wouldn't trust this letting agent. Be careful about using them.

Curtis · 17 April 2024 · Morris Dibben Chandler's Ford

Agent replied · 17 June 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Matt was extremely helpful throughout the process of letting out my apartment. He was very approachable and I couldn't recommend him enough

Russell · 17 April 2024 · Morris Dibben Chandler's Ford

Agent replied · 17 June 2024

Hi Russell, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Google

Proactive and responsive sales service which achieved a great outcome in a short space of time. All members of staff were most courteous and a real pleasure to do business with.

Robin · 17 April 2024 · Morris Dibben Chandler's Ford

Agent replied · 17 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Jamie has done an excellent job of selling the property, from dealing with viewings to liaison with the buyers, solicitors and conveyancers . first class.

David · 17 April 2024 · Morris Dibben Chandler's Ford

Agent replied · 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Great team, many thanks for your help finding a home. Would like to especially thank David of countrywide mortgages for finding us the best deal.

Ric · 17 April 2024 · Morris Dibben Chandler's Ford

Agent replied · 17 June 2024

Thank you Ric Swift for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Brilliant Customer Service. Jamie provided timely and frequent communication and he went above and beyond in terms of organising visits to the property. Both Jamie and Jimmy were very helpful and knowledgeable. Thank you both for all your assistance. Lisa and Tom

Tom · 17 April 2024 · Morris Dibben Chandler's Ford

Agent replied · 17 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I've been searching for an investment property for a number of months now, and Matt at Morris Dibben has been the only letting agent who has kept in contact on a regular basis. He's given me a huge amount of advice on what makes the right rental property, and everything else I need to know as a first time landlord. I would certainly recommend Matt and his team, and will be coming his way as soon as I have the keys to my new property.

Kieron · 17 April 2024 · Morris Dibben Chandler's Ford

Agent replied · 17 June 2024

Many thanks Kieron Lawford for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The team were efficient and friendly. Very good communication.

Keith · 12 April 2024 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Jack in Sales has been wonderful to be in contact with. He has liaised with me in a way that suits me, which I have found most helpful. Would definitely recommend and return to, if needed in the future, thanks Jack!

Reena · 12 April 2024 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Many thanks Reena for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Nic and Nathalie were great throughout! As it was my first time moving out on my own ( about bloody time ) it can seem really daunting and stressful, but this wasn’t the case at all. Easy and hassle free my experience with Morris Dibben. Massive shout out to Nic who made the process quick and easy couldn’t recommend them more.

Lewis · 12 April 2024 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Many thanks Lewis for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service, friendly staff always happy to help with a query. Thankyou

Hayley · 12 April 2024 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thanks Hayley Bailiff for your amazing 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Michael, Thomas & Jack quite honestly have given the best service I’ve received from an estate agent! They were the third estate agent we used and stood out from the rest! Sadly we decided not to sell but should that change, we will be certain without hesitation to go back to them.

Jade · 12 April 2024 · Morris Dibben Romsey (25 Latimer Walk)

Agent replied · 24 August 2024

Thanks jade kerr for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Morris Dibben Romsey were absolutely fabulous from start to finish in our house sale process. Having used another agent previously (with whom the sale fell through) we decided to go 'multi-agency' and didn't look back. Within a few weeks we had a buyer, and throughout the process we experienced great communication and professionalism from Mike Maher. I would have no hesitation either in recommending this estate agent to others or in using them again in the future. They give the impression that they love what they do - maybe that's why they're so good!

MB1 · 12 April 2024 · Morris Dibben Romsey (25 Latimer Walk)

5/5

Google

The Morris Dibben team were really helpful in making the process as smooth as possible. For a first-time renter everything can seem a bit overwhelming, but the letting team did all that they could to make the process as straightforward as it could be. Thank you very much.

Stevebowles1 · 28 March 2024 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thanks stevebowles1 for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The team were efficient and friendly. Very good communication.

Keith · 23 March 2024 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service, friendly staff always happy to help with a query. Thankyou

Hayley · 23 March 2024 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thanks Hayley Bailiff for your amazing 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Jack in Sales has been wonderful to be in contact with. He has liaised with me in a way that suits me, which I have found most helpful. Would definitely recommend and return to, if needed in the future, thanks Jack!

Reena · 23 March 2024 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Many thanks Reena for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Nic and Nathalie were great throughout! As it was my first time moving out on my own ( about bloody time ) it can seem really daunting and stressful, but this wasn’t the case at all. Easy and hassle free my experience with Morris Dibben. Massive shout out to Nic who made the process quick and easy couldn’t recommend them more.

Lewis · 23 March 2024 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Many thanks Lewis for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Michael, Thomas & Jack quite honestly have given the best service I’ve received from an estate agent! They were the third estate agent we used and stood out from the rest! Sadly we decided not to sell but should that change, we will be certain without hesitation to go back to them.

Jade · 23 March 2024 · Morris Dibben Romsey Sales

Agent replied · 24 October 2024

Thanks jade kerr for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

It's been an absolute pleasure working with you,a seamless process.

Matthew · 23 March 2024 · Morris Dibben Southampton (38 Portsmouth Road)

Agent replied · 21 June 2024

Matthew Igbinosa thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot recommend Rose at Morris Dibben in Woolston enough. A real asset to the company and someone who is willing to go above and beyond to help, even after a year of moving home and having dealings with us. I cannot express how grateful we are, thank you.

Olivia · 23 March 2024 · Morris Dibben Southampton (38 Portsmouth Road)

Agent replied · 21 June 2024

Olivia thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you so much Nick, Lorraine and Natalie. We appreciate a lot your professional work to guide us all the way to our new home. We would definitely recommend you to any friends who are looking for a home in Romsey.

Naomi · 22 March 2024 · Morris Dibben Romsey (1 Latimer Walk)

Agent replied · 20 June 2024

Thanks Naomi Jiang for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to Nick and the team for making my move to a new property stress free. It's been a long time since I took on a tenancy, but I was given clear information and advice throughout the process and any little queries / issues were resolved quickly. Overall, I was very impressed with the professional service.

Gavin · 22 March 2024 · Morris Dibben Romsey (1 Latimer Walk)

Agent replied · 20 June 2024

Many thanks Gavin Derrick for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Abhishek · 27 February 2024 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Hello Abhishek Mahajan, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.

ESTAS winners in six years, the group and its branches: 2017, 2018, 2019, 2020, 2021, 2022.

ESTAS awards by year, 2017 to 2022

Source: ESTAS winners lists, as published, linked by year.

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Questions about Morris Dibben

Which Morris Dibben office has the most reviews?

Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.

Where are the Morris Dibben offices?

The six Morris Dibben offices, by town:

Has Morris Dibben won any awards?

Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches have also won 7 other industry awards since 2017.

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