5/5
GoogleJack was very helpful when I was buying my new home in Romsey.
Agent replied · 24 August 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
Our offices
Morris Dibben's six offices, most reviewed first. Each has its own page.
- Morris Dibben Southampton Sales53 London Road, Southampton, SO15 2AD, SO15 2AD341 reviews · 297 on Google (4.2)18 in the last 90 days
- Morris Dibben Romsey (1 Latimer Walk)1 Latimer Walk, SO51 8LA204 reviews · 162 on Google (4.9)4 in the last 90 days
- Morris Dibben Southampton (38 Portsmouth Road)38 Portsmouth Road, SO19 9AD195 reviews · 153 on Google (4.9)4 in the last 90 days
- Morris Dibben Romsey (25 Latimer Walk)25 Latimer Walk, Romsey, SO51 8DF146 reviews · 104 on Google (4.8)7 in the last 90 days
- Morris Dibben Romsey Sales25 Latimer Walk, Romsey, SO51 8DF, SO51 8DF138 reviews · 96 on Google (4.8)7 in the last 90 days
- Morris Dibben Chandler's FordThe Mall, Winchester Road, SO53 2QD128 reviews · 86 on Google (4.8)7 in the last 90 days
Reviews on Google
Showing 876 reviews on Google only. Show every review
Google5/5
GoogleThey have been very helpful from start to finish and kept me updated the whole time couldn’t recommend them more. Thank you
Agent replied · 24 August 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleWhat a great estate agents! Thomas was very professional, helpful and kind, would recommend, thank you🙂👍🏻 …
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleThis review is long overdue but I really appreciate the way we were supported throughout our tenancy. Especially when we had issues with the unreasonable landlord, the staff have gone above and beyond to help us resolve the issue. Thank you Lorraine 🙂
Agent replied · 24 August 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleExcellent customer service, very good communication from Mike- kept me updated through each step & checked in often to see if he could help with anything. Would highly recommend!
Agent replied · 24 August 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from everyone from sales to letting service. Would absolutely recommend these lovely people. Friendly, quick to respond. Nothing too much trouble. Thank you ‘Team Romsey’
Agent replied · 24 August 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI didn't end up buying a house with MD but Tom and the team were the most proactive EA's that i dealt with in my 6 month search for a home. Any sellers reading this, you should definitely consider MD Thank you
Agent replied · 24 August 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Tom and the team. Always pleasant and available to help with any queries we had. Cannot fault Morris Dibben. Thanks for making the process as stress free as possible.
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleRenting can be really stressful, but because of Nicholas and Nathalie all the procedures from very beginning to the end passed smoothly. They are very friendly, helpful and good in their profession. Highly recommend. Hope to work with same agency in near future for buying a property.
Agent replied · 24 August 2024
Hi Zhirayr! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleWe have just completed on our first property through Morris Dibben and as a FTB, I cannot rate them enough. Jack, Tom & Mike were always on hand to provide us with ongoing updates and to help us with any queries we had during the process. They all made the house buying process seamless and I can tell they really work hard in order to take the stress away from their customers. From start to finish, I really cannot fault their service in any way. I'm sure we will continue to use Morris Dibben in the future and highly recommend the team to anyone. Thank you so much!
Agent replied · 24 August 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe would like to thank Mike, Tom and Jack for their professionalism and support through out the purchase of our new home. They provided clear, concise information keeping us appraised of the progress and status at all times. Were always easy to contact and replied to emails and messages very quickly. Extremely happy with the service we have received.
Agent replied · 24 August 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had an incredibly smooth and pleasant experience securing our first rental property through Morris Dibben in Romsey. From the very beginning, the entire process felt free-flowing and stress-free, which made all the difference as first-time renters. Special thanks to Nathalie and Nick, who were absolutely fantastic throughout. The professionalism, prompt communication, and friendly demeanor made everything seamless. They were always available to answer our questions and guide us through each step. We couldn’t have asked for a better experience and would highly recommend Morris Dibben to anyone looking for a new home!
Agent replied · 23 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation Duggie. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service yet again from Nick and his team at Morris Dibben.
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review and your generous comments Penny. Best wishes, Lucy, Customer Relations.
5/5
GoogleRose was amazing and helped my partner and I find our first flat together. She made the process really easy and smooth, by always responding quickly to any queries and had great communication throughout. Thank you :)
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review Bryony! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFound and purchased my new home with help from Jamie. He has been very helpful and kept me updated throughout the whole process. Highly recommend.
Agent replied · 23 October 2024
Thank you Julia for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood agency , have lended through them , always responsible and quick response!:)
Agent replied · 30 August 2024
Many thanks for your fantastic 5* review Pat. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleGreat service and specifically Nathalie was brilliant in helping secure my next property letting, thank you!
Agent replied · 23 October 2024
Thanks Josh for your wonderful 5* review.. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy 2nd time using Moris Dibben Lettings Romsey, I could not be happier, Nick and Nathalie always go above and beyond in every aspect of the service, not only making life easier for myself but also ending with happy tenants. Thanks again.
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Dave. Kind regards, Lucy, Customer Relations.
5/5
GoogleRose was really helpful. She set up tenants contents insurance for me and answered any questions I had concerning my policy.
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review Niall. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional & friendly. I would give the 6th Star to Rose ⭐️ who has made renting such a delightful experience. Ian helped so much as well while Rose was on her leave. He knew exactly my case, which reflects an excellent team communication & ensure continuity of service. Thank you all 😊
Agent replied · 22 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Ahmed. Kind regards, Lucy, Customer Relations.
5/5
GoogleUsing Morris Dibben Letting Agents has been an absolute pleasure. All of their work was conducted in a totally professional manner. Levels of communication were excellent and generated an overall sense that attention to detail and customer care were a high priority. The end result was they identified and secured a first class Tenant. I must single out Rose Cottrell, whose overall contribution to the process was both impressive and very much appreciated.
Agent replied · 22 October 2024
Thanks for taking the time to leave us your excellent 5* review and your kind words Jeff! Best wishes, Lucy, Customer Relations.
5/5
GoogleRose was absolutely incredible throughout our journey of moving out! We have had contact with Rose throughout the year and have looked at a few properties with her before finding exactly what we needed! She went above and beyond for us and we cannot thank her enough for finally finding us somewhere! Not only is she so incredibly friendly but her communication throughout has been spot on and thorough! Thank you so much Rose!!
Agent replied · 22 October 2024
Thank you for your terrific 5* review and thank you Bethany for your kind words regarding your experience with Rose and our Woolston team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy partner and I recently moved to Southampton, I was so happy to find these guys as they are all so super helpful and lovely, especially our estate agent Rose, Ian was really nice also. Finding a property was pretty hard as we were moving from so far away and lots of other estate agents let us down - but Rose and the team here were so helpful here, never cancelled our viewings and were extremely friendly and accommodating, absolutely amazing customer service, always happy to help and makes you feel valued, brilliant experience so far, I can't recommend them enough!! :)
Agent replied · 22 October 2024
Thank you Phoebe so much for your kind words! We're thrilled to hear that Rose, Ian, and the team could make your move to Southampton a smooth and pleasant experience. We truly appreciate your recommendation and are here to help with anything you need. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2017, 2018, 2019, 2020, 2021, 2022.
ESTAS awards by year, 2017 to 2022
2022 2 Silver and 1 Best in County ESTAS 2022 winners
- SilverESTAS 2022: Lettings (Landlords), Southern (Hants & Wilts)Romsey Sales
- SilverESTAS 2022: Lettings (Tenants), SouthernRomsey Sales
- Best in County (1)ESTAS 2022
- Hampshire: Landlords & Tenants, Romsey Sales
2021 1 Bronze ESTAS 2021 winners
- BronzeESTAS 2021: Lettings (Landlords), SouthernRomsey Sales
2020 1 Bronze ESTAS 2020 winners
- BronzeESTAS 2020: Lettings (Landlords), Southern (Gloucestershire, Hampshire)Romsey Sales
2019 1 Bronze ESTAS 2019 winners
- BronzeESTAS 2019: Lettings (Landlords), Southern (Hampshire, Wiltshire)Romsey Sales
2018 1 Silver and 1 Best in County ESTAS 2018 winners
- SilverESTAS 2018: Lettings (Landlords), Southern (Hampshire & Wiltshire)Romsey Sales
- Best in County (1)ESTAS 2018
- Hampshire: Lettings (Landlords), Romsey Sales
2017 1 Silver and 1 Best in County ESTAS 2017 winners
- SilverESTAS 2017: Lettings (Landlords), Southern (Hampshire & Wiltshire)Romsey Sales
- Best in County (1)ESTAS 2017
- Hampshire: Lettings (Landlords), Romsey Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about Morris Dibben
Which Morris Dibben office has the most reviews?
Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
Where are the Morris Dibben offices?
The six Morris Dibben offices, by town:
- Chandler's Ford: The Mall, Winchester Road, Chandler's Ford, SO53 2QD
- Romsey (1 Latimer Walk): 1 Latimer Walk, Romsey, SO51 8LA
- Romsey (25 Latimer Walk): 25 Latimer Walk, Romsey, SO51 8DF
- Romsey Sales: 25 Latimer Walk, Romsey, SO51 8DF, SO51 8DF
- Southampton (38 Portsmouth Road): 38 Portsmouth Road, Southampton, SO19 9AD
- Southampton Sales: 53 London Road, Southampton, SO15 2AD, SO15 2AD
Has Morris Dibben won any awards?
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches have also won 7 other industry awards since 2017.
