5/5
Excellent Service
Fantastic Service from Lettings Team!
Agent replied · 22 September 2026
Thank you for leaving this review, it is much appreciated.
Trusted Agent profile · East Sussex
Verified
★★★★★
1,963 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,963 reviews on two platforms, rated 4.6 out of 5 overall.
630
Reviews on Google
All 5 offices
1,333
Reviews on Trustpilot
Business-wide
Mishon Mackay's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent Service
Fantastic Service from Lettings Team!
Thank you for leaving this review, it is much appreciated.
5/5
Excellent
Very responsive, the overall team are excellent. Chloe Bowers went above & beyond to help me find the property I wanted and was more than helpful all along. She communicated very well. Really excellent.
Thank you for leaving this review, it is much appreciated.
5/5
Professional
Very friendly and professional service. Felt confident I was being kept up to date and that my opinion mattered.
Thank you for leaving this review, it is much appreciated.
4/5
Friendly agent that showed us round the…
Friendly agent that showed us round the property. Answered all questions we had and got back to us with the information we asked for.
Thank you for leaving this review, it is much appreciated.
5/5
Excellent
The renting process was very seamless, from viewing the house to completing reference check. Our estate agent Eloise was very helpful and ready to assist.
Thank you for leaving this review, it is much appreciated.
5/5
Had a lovely viewing Eloise
Had a lovely viewing Eloise. Even though the property wasnt for me, she was very professional and friendly.
Thank you for leaving this review, it is much appreciated.
5/5
Thanks William for helping me find a home!
I've just been accepted for a tenancy in Seven Dials, William made the whole process very quick and friendly - taking the stress right out of the experience. Fully recommend - and thank you William!
We appreciate you taking the time to leave a 5 star review, thank you.
5/5
Lily Mae Mott
Lily Mae Mott, was very kind and polite during the viewing and the phone calls.
Thank you for leaving this review, it is much appreciated.
1/5
Terrible services doesn’t deserve 1 star
Rating only, no written review.
4/5
Daisy from the Worthing branch is very…
Daisy from the Worthing branch is very helpful whenever I speak or email. Always passing on my communications to the relevant tenants
5/5
First time renting a property and the…
First time renting a property and the company and especially Chloe has been amazing. As a young person she has supported me through all the steps, couldn’t recommend her and the company enough!
4/5
Staff called Mazie was receptive and welcoming
Time conscious and receptive
4/5
Regular calls
Regular calls, politely asking if I have time for the telephone call to update me on suitable properties .
5/5
Annabel was amazing
Annabel was amazing. We have 3 properties and out of work hours she made charters sound amazing. We are now going to talk to charters next week to let them know/ sell our properties. She should be promoted! Absolute asset to this company WOW.
5/5
Excellent help from Kirsty and Jacqui
5/5
So helpful..
We viewed several properties with Aisha, who was exceptionally helpful throughout. She worked hard to find something that suited our needs and even arranged advance viewings before the homes were fully listed, which made a real difference. Thank you for all your support.
5/5
Michael has been extremely helpful in…
Michael has been extremely helpful in finding us a new property. We were kept informed every step of the way, and he really made us feel comfortable and confident with the decisions we were making. He was always professional, approachable, and happy to answer any questions we had. Nothing was ever too much trouble. Michael provided excellent service throughout the process, and we would highly recommend him to anyone looking for a new home. He's a fantastic asset to the team. ⭐⭐⭐⭐⭐
5/5
Zara was fantastic
Zara was fantastic, energetic and enthusiastic. She made the viewing experience incredibly pleasant and she’d only been doing it for 3 weeks, what a natural!
5/5
Annabelle was very helpful
Annabelle was very helpful, I couldn’t be more grateful for everything she done for me. I was having to go through the moving and renting process while my son was in hospital having a major invasive surgery and she has been brilliant with me. We managed to get through it all and move me into my new home all without adding any extra stress or pressure onto me. I couldn’t have asked for anyone better to help and guide me through the process. 100% recommend Annabelle and charters to anyone!
5/5
My husband and I were extremely…
My husband and I were extremely grateful for the caring support we received from Rosie Price. She is extremely professional whilst also being attentive and considerate. A leak at our property was dealt with efficiently and effectively, with all parties being informed and updated promptly. Consequently a major issue was resolved quickly and effectively, with damage to the property being kept to a minimum. We are very grateful for Rosie's support with this matter. Thank you.
5/5
⭐⭐⭐⭐⭐ Highly recommend Mazie for your…
⭐⭐⭐⭐⭐ Highly recommend Mazie for your property search!
5/5
Overall the experience was very smooth…
Overall the experience was very smooth and all my query was sorted easily and good staff support , charters haste put together a great team .
5/5
Robyn was a great help during my…
Robyn was a great help during my pre-tenancy phase of my flat. I was a little daunted at setting up all my utilities and all the admin that comes with moving into a new place but Robyn helped make the process simple and straight forward. She was always at the end of the phone if I had any queries, I also wasn’t able to pick up the keys myself on the tenancy start date so she arranged for my next of kin to collect them. This was a huge relief as I didn’t have to rush back to the island!
5/5
Sarah and her team from the Alton…
Sarah and her team from the Alton office are brilliant. They kept me up to date with everything all the way through from start to finish. I felt like I had an arm around me throughout the whole process and I cannot recommend them highly enough.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hurstpierpoint has the most, with 1,274 reviews rated 4.6 out of 5, followed by Hove with 1,018.
The five Mishon Mackay offices, by town: