5/5
GoogleBest Estate agent in NW10 & NW9.
Trusted Agent profile
Verified
Mile Estates reviews
★★★★★
298 reviews across 2 offices and 3 platforms
Mile Estates has 298 reviews across two offices (London and London) and three platforms, rated 4.4 out of 5 overall. Mile Estates has the most, 215. Checked 9 October 2026.
253
Reviews on Google
All 2 offices
8
Reviews on Facebook
Business-wide
37
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers10 reviews
We dealt with Kay at Mile Estates when purchasing a property and the service was so good that we decided to use them again when selling the property. Once again ...Read all 10 from sellers
Buyers11 reviews
These guys are EXCELLENT! Super professional & organised... But super friendly too. We dealt with Kyle & Kay, both lovely chaps. Full of knowledge and full ...Read all 11 from buyers
Landlords2 reviews
We have used Mile as managing agents for rented property for several years and have always found all of the team helpful and efficient in all aspects of their ...Read all 2 from landlords
Tenants11 reviews
I've had a lot of experience with letting agents in London over the last few months so when you come across a really first class service, it shines even more ...Read all 11 from tenants
Our offices
Mile Estates's two offices, most reviewed first. Each has its own page.
Latest reviews from every Mile Estates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
View AgentsFantastic & Personal service
These guys are EXCELLENT! Super professional & organised... But super friendly too. We dealt with Kyle & Kay, both lovely chaps. Full of knowledge and full of humour too. They are masters of the local areas near their office & know everything you need to know... But they also offer a very personal service where they are looking out specifically for the kind of properties you are after. (They are good listeners). When we were first deciding which areas to focus on and which type of property, we found that unlike some other agents they were not “too pushyâ€. What they did was give us the realistic options in our price range: “It would be cheaper and you’d get more space in area X but the downsides you would be Y and Zâ€. That was perfect: to be given the Pros and Cons….. And then be left alone to decide which option you want to pursue. We also never felt pushed or rushed after a Viewing… They would ask for feedback and then leave it up to us to make the next move. Once we had agreed to buy a flat, in terms of the next step of getting the deal over the line as quickly as possible they were incredibly thorough and on top of things…. It was very much a case of ‘Thunderbirds are go!’ Overall, we thoroughly recommend the MILE Kensal Rise team and with no hesitation at all give them 5 Stars! Alex
5/5
View AgentsRenting
Extremely friendly & helpful agency, would recommend for any tenant. Best agency we've had dealings with in London!
5/5
View Agents10 out of 10
Mile Estates were very responsive, and proactive in their efforts to help. I would highly recommend the assistance of their agents to anyone looking to rent a property.
1/5
GoogleThey charge very high fees, they wanted to charge me £ 750, joke, treat you like thing as long as you paid. Avoid.
5/5
View AgentsGreat Experience - Great Flat - Big thank you!
Our experience with Mile Estates is based on our interested in a one bed flat to rent in the Queens Park area as a couple. From the first viewing, Krupa never rushed us and accommodated our schedule with last minute weekend and evening viewings. We viewed several flats with Krupa, and never felt pressured to make a decision. After deciding on a flat, Krupa also negotiated the best deal for us with the landlord regarding rent, repainting, repairs and installations, going above and beyond to surprise us with a brand new custom built boiler cupboard after my partner had just mentioned it in passing at a viewing. The referencing, contractual element and payment were all processed promptly and accurately, making the whole experience an easy one. Additionally, Krupa has even been in touch after our move in to make sure we have transitioned smoothly. In sum, our experience with Mile Estates and Krupa in particular has been excellent. The fees might be higher than elsewhere, but I would highly recommend Mile Estates and Krupa in particular as this estate agent actually seems to care about their customers, even after payment. Thank you Mile Estates!
5/5
View AgentsThoroughly professional and always helpful
It was a great pleasure selling our property with Mile Estate agents. They were thoroughly professional and helpful at all times and always available for advice. I would highly recommend using them, and as a small and independent organisation they offered a really personal service. They were 'spot on' with their pricing and marketing. I would use them again.
5/5
View AgentsFriendly and very professional service
Mile Estate Agent is by far the best Estate agents we have ever dealt with, especially Krupa who has helped us get a beautiful 2 bedroom flat in our range of budget. She has always been available throughout the process and very friendly and helpful. The manager has also been very nice to us and made sure we met with the landlord before the move to introduce ourselves to them. It's ben the first stress-free move we did, thanks to Mile!
5/5
View AgentsHonest, Reliable and Efficient
I first had contact with Miles Estates in 2014 and came close to a purchase a few times. Market was crazy back then and one thing is certain, Miles was never trying to overprice resulting in quick and efficient sales. In Feb 16, I tried again as had a good rapport with the team, and managed to snap up something after 3 well targeted visits. Best of all, managed to go from visit to exchange in a month exactly - incredible! Great team, great responsive and honest service, don't hesitate! Ben
5/5
View Agentsforget the branding these guys are brilliant.
So although there are more attractive brands of estate agents in the area, i cant imagine you will find many that provide the service and knowledge that both kyle and Kay provided for me and my wife when selling 30 kilburn lane. I had 5 agents around to value , we had valuations far in excess and a few below. it was clear kay was not interested in winning my instruction by over valuing and he gave me an optomistic but realistic value that would secure a good sale. as soon as we signed we had a board up and three days later, after several pre organised viewings we had our property under offer to a couple that had been vetted thoroughly by kyle not to be a time waster. they certainly weren't and we managed to secure our onward purchase due to the communication and swiftness of the conveyancing process which kyle had an enormous part in moving along. If i could rate these guys more than five stars i would. It's true what people say: "Estate agency is a people business and i cant recommend the people at mile estates more".
5/5
View AgentsGreat
Very competent and proactive agent. Always available to answer any questions/ issues that we had. Kept us in the loop every stage of the process. Highly recommend.
5/5
View AgentsThe best agency
Mile estates is the best leting agency evere . I am very happy i sign a contract with them . And Alex Levy is more than an agent is a nice guy . Good work guys and thank you
5/5
View AgentsGreat Team
Moving into a new home can be one of the most stressful activities. Luckily, we had Mile Estates in Kensal Rise who made it the most enjoyable experience. They responded quickly to our many requests and we feel genuinely welcomed and accommodated whenever we visit them. To us, it’s just visiting our friends. What makes Mile unique is that they’re a team of diverse personalities, working cohesively to deliver an amazing service. On top of that, they have a great sense of humour. They’ve been our favourite neighbours and we would recommend them anyone.
5/5
View AgentsExcellent Service
Impressed with the service provided throughout the process from viewing to moving in - highly recommend Mile
5/5
View AgentsExeellent!
Krupa & Kay gve us nothing but excellent service whern we looked for tennants for our two bed flat on College Road. They went the extra mile to ensure we were happy to the smallest detail! highly reccommend Mile!
5/5
View AgentsExcellent trustworthy local agent
I would completely recommend Mile. We had a very disappointing experience with a well known agency who were useless. We then appointed Mile and found them excellent: tenacious, straightforward, always polite and efficient - I had every call answered, and regular detailed updates about viewings and my sale progress. They were always good humoured and professional and overall a pleasure to deal with. I had full confidence they would get us our sale and they did. I would thoroughly recommend and think they need now to expand into the next area of London we are moving to!
5/5
View AgentsBrilliant estate agents, so pleased we choose them!
When deciding which estate agents to pick my flat mate and I knew we wanted a local agent with excellent local knowledge. Kay and Kyle had exactly that. I was rarely at home during the viewings but had 100% confidence that they were doing their job perfectly. Once the offer was accepted Kay kept me in the loop and we were in constant communication. I couldn't ask for a better agent and would have no doubts at all in recommending them. The best agents in Kensal and surrounding areas!!
5/5
View AgentsThe best quality service!
As first time buyers, we were a bit overwhelmed and stressed during the whole process, but Mile Estates, especially Kyle has always been there for us to provide a great support and helped us to complete the purchase on time. They are genuine, trustworthy and caring. We are lucky and ever so grateful of the service received from the Mile Estates agent. Thank you Kyle : )
5/5
View AgentsA truly thorough and intelligent Estate Agent
I've had the pleasure of working with Kay Meshkin-Pour when we bought our house through him and his agency. I met Kay when I went from agent to agent in Kensal Rise to register when we had already put our flat on the market with someone else.. He immediately sized up my family's requirements and showed me a house on his computer. That was the house we went on to buy. It was a long and tricky process due to offers falling through on our own place that was being sold by another agent, and Kay was very helpful and reassuring in the process. He kept our vendor informed and negotiated the extra time we needed to get our sale through so we could purchase. Kay's knowledge of the market, the process and the area was incredible. I needed him as much for my sale as my purchase as he was our advisor. In a world where Estate agents are seen as hustlers, it's very good to find someone you can really trust. Kay will make things happen. I'll be sending everyone I know to him.
5/5
View AgentsBrilliant service - would not hesitate to recommend!
Kyle and Kay at Mile Estates were incredibly helpful and professional from the word go. They went above and beyond - buying our flat was incredibly straightforward and they were super efficient. Even after completion - they assisted with lots of local knowledge and advice. Would not hesitate to recommend Mile Estates to anyone!
5/5
View Agents5 Star Service
Moving can be daunting and overwhelming so it helps when you find an agent who goes above and beyond the call of duty. I was lucky to have Krupa Patel assist me in my search for a new home. She was patient, reassuring, and I felt like she genuinely cared about me finding a flat I loved! I am now living in the most perfect flat ;) Thank you Krupa for all your help. You're my "flat angel" :)
5/5
View AgentsPersonal service
Kay helped us find a flat inside our (very limited) budget.. He managed to tick every single box on our wish list, which was simply incredible (including moving towards centre, not away from it) - we had not expected that at all. When the sale took a lot longer than expected (and we feared we were losing our sanity), he was there, trying to help. Highly recommended. Thank you.
5/5
View AgentsHighly recommended – Honest, helpful and friendly!!!!
I have used Mile to buy a property a few years ago and recently again to rent a property so I have experience with both the sales and letting team. They are proactive, friendly, professional, helpful & honest without being pushy or stressful like many other agents. Kay and his team are fantastic!!!! A rare find in this industry!!!
5/5
View Agentsalls good in all souls avenue
Fantastic service! First time renter in London, not only had the best place we had looked at but knew the house inside and out and made us feel very happy with the booking. Krupa was amazing and has been a constant help.
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Questions about Mile Estates
How many reviews does Mile Estates have?
Mile Estates has 298 reviews across its two offices, rated 4.4 out of 5 overall: 253 on Google, 8 on Facebook, 37 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Mile Estates office has the most reviews?
Mile Estates has the most, with 215 reviews rated 4.4 out of 5, followed by Mile Estates with 91.
Where are Mile Estates's offices?
Mile Estates, 51 Chamberlayne Road NW10 3ND; Mile Estates, 5 Sunnyside Terrace, Colindale NW9 5DL.
What do sellers say about Mile Estates?
10 reviews from sellers, rated 5.0 out of 5 on average. For example, ROBERT wrote: "We dealt with Kay at Mile Estates when purchasing a property and the service was so good that we decided to use them again when selling the property. Once again ..."
What do buyers say about Mile Estates?
11 reviews from buyers, rated 5.0 out of 5 on average. For example, ALEX wrote: "These guys are EXCELLENT! Super professional & organised... But super friendly too. We dealt with Kyle & Kay, both lovely chaps. Full of knowledge and full ..."
What do tenants say about Mile Estates?
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Alex wrote: "I've had a lot of experience with letting agents in London over the last few months so when you come across a really first class service, it shines even more ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.