Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,321 reviews on Google only. Show every review

5/5

Google

Great communication and service throughout the purchase process. Would definitely use again.

Al · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hi Al. We're pleased to hear you've had a positive experience. Thank you for your review

5/5

Google

Lee was amazing!! Great personal service. He knew what we wanted and we bought it. Thanks Lee.

Samantha · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hello Samantha. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Great service throughout a very difficult sale. Thanks to Lee Barry for being so helpful and professional. We would highly recommend them.

Elizabeth · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you for your lovely review. We aim to provide the best service possible!

5/5

Google

Fast, efficient, attentive, friendly and most importantly a personal service. Actually fun to deal with which is not our experience of other agents.

Charlie · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hi Charlie. Thank you for your review. We are pleased you had such a positive experience with us.

5/5

Google

The Aylesbury "Team" that is pro-active, pragmatic and professional in its approach and to whom we owe our thanks for a successful timely sale.

Terence · 18 June 2019 · Michael Graham Aylesbury

5/5

Google

Outstanding service..... and persistance! Worked hard in challenging circumstances to get the deal over the line. And kept us in the loop every step of the way. Thank you,Steve!

Phil · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you for your lovely review. We always aim to provide the best service possible!

5/5

Google

Great service despite lots of setbacks on our side. Michael Graham kept the seller onside throughout the process.We are very happy with our new home.

Peter · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hi Peter. Thank you for your review, we are very pleased to hear you love your new home

5/5

Google

Michael Graham handled the sale of my late brother's house very efficiently. They were very professional and I would not hesitate to recommend them in the future.

Richard · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you Richard for your review. We're very pleased here at Michael Graham to hear your praises.

5/5

Google

The team were great. Good service, good photos, good measuring up, great at showing people round. And in the end we got a very good price for the sale. Most of all ...kept us informed of what we needed to know. As with all sale/purchase moves things got a little 'nervy' at the end and they didn't bombard us all the time with to-ing and fro-ing, just what it was important to know . An excellant serevice

K · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you for your lovely review. We aim to provide the best service possible!

5/5

Google

Michael Graham were excellent in every respect. Professional, attentive to detail and good at communication. I would also recommend using their financial services as Ross Muge was superb.

Miss · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

We are pleased you had such a positive experience with us. Thank you for your review

5/5

Google

I am very pleased with the service provided by Michael Graham’s Aylesbury office. They were very professional, and provided a much more proactive service than my previous estate agent. Their communication was excellent throughout the sales process, and they managed the sales chain in a very professional manner. Thank you very much.

Peter · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hello Peter. We are pleased you had such a positive experience with us. Thank you for your review

5/5

Google

A very helpful, friendly, and most important, doggedly determined team. We purchased through Michael Graham Aylesbury AND sold through them. Selling is never fun, moving home never a joy, but the work these guys put in made it as easy as was possible. Getting the deals done both times was a credit to them, to the processes and team work. They worked with us every step of the way, and you can't ask more. I'd not look anywhere else.

Matt · 18 June 2019 · Michael Graham Aylesbury

5/5

Google

Our agent, Luke Jackson, has been great from the first time we met him until exchange, which happened in record time. Luke's attention to detail and support during the process has been excellent. I would recommend Michael Graham to anyone looking to buy, or sell, in the area.

Andrew · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you Andrew for your review. We're very pleased here at Michael Graham to hear your praises.

5/5

Google

Lee Barry at Michael Graham was absolutely great in helping us find our new house. It was a pleasure to view properties with him as he was easy to chat to and doesn’t do any kind of hard sell, as he believes that if a house is right for you it will sell itself. We built up a really good relationship, to the extent that when we nearly bought a different property through another agent (which subsequently fell through, luckily, in hindsight), I regretted that we wouldn’t be buying a house through Lee, as I would have preferred that. In any case though, we ended up doing exactly that with a much better property and so we are very pleased. We have also viewed a couple of houses with Luke Jackson, who has also been great and involved along the way, and Graham has also done our vendors meetings for selling our property. Everyone at Michael Graham has been a pleasure to deal with. I would definitely recommend them as they are a cut above the rest.

Anna · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hello Anna. Thank you very much for your kind words. We're thrilled to hear you had such a good experience with our Aylesbury office. Our goal is to always do our upmost in helping our customers.We are very pleased to see it reflected in your experience with us

5/5

Google

I would highly recommend Michael Graham , Aylesbury for the service they provide. They did their very best to help me sell my house and manage the arduous process between sale and exchange by keeping a tight rein on the chain. They were always professional, acted as a team and were easy to get hold of on the phone. Estate Agents get bad press at times but not Michael Graham.

Caroline · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hello Caroline. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

We recently purchased our property from Michael Graham estate agents, Aylesbury. Lee Barry and Luke Jackson were our primary contact who dealt with it from start to end. Lee was the agent who made me have my first viewing of the property, as I was new to the area he was so kind enough to take me around to show the town center from the place of the property and briefly gave me an insight of the area around the property. The team was amazing in their job, when we had questions Luke/Lee would give us all the required feedback and answers to our queries promptly and even if there was delays they were quite honest, practical and explained us so well that it never kept us in the edge waiting for answers. We highly recommend Michael Graham and their team and personally would like to thank Luke and Lee for the support, customer relationships and all guidance throughout the deal. Thank you.

S · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hello. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us

5/5

Google

We completed our sale/ purchase just under a week ago, the support we have had from Michael Graham, particularly Luke, has been fantastic! He has kept us up to date throughout the process and also been very helpful with arranging other services like building and electrical surveys. I would definitely recommend them and they have beautiful houses on their website, we are ecstatic to have moved into ours!!

Lucy · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Thank you for your positive feedback, we are delighted to hear you had such a positive experience with Luke and the team. Good luck in your new home.

5/5

Google

I have just bought a property through Michael Graham’s, Aylesbury branch, and they were very good, in particular Lee Barry at the branch was excellent. All staff that I dealt with were extremely professional. The information that they supplied was accurate, well presented and provided in a timely manner. The follow-up & progressing the chain of sale was particularly good. They had a very good grasp of the whole chain and were able to provide reliable updates as the sale progressed, much more reliably than my own estate agents. I would use them if I were to move in the future & highly recommend the Aylesbury team.

Sean · 18 June 2019 · Michael Graham Aylesbury

5/5

Google

Highly knowledgeable, professional and communicative estate agents. Michael Graham's marketing materials were among the best we'd seen which stood them apart from other agents. Within just a week, we had accepted an offer on our home so we are incredibly thankful (particularly to Lee Barry) that it wasn't a long and drawn out process. From the outset, we felt very much in control of the sale which was important to us with three young children but we were very much guided by their expertise. We wouldn't hesitate to recommend their Aylesbury team.

Sarah · 18 June 2019 · Michael Graham Aylesbury

Agent replied · 16 June 2024

Hi Sarah. Thank you for taking your time to write this review. We are pleased you had such a positive experience with us.

5/5

Google

Rating only, no written review.

Stephen · 18 June 2019 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you for your 5 star review

5/5

Google

Excellent, friendly service from the Hitchin team. Highly recommend.

Sean · 18 June 2019 · Michael Graham Hitchin

5/5

Google

Great service, total commitment from the staff a pleasant experience we done Gavin and Phil

Daniel · 18 June 2019 · Michael Graham Hitchin

Agent replied · 16 June 2024

Hi Daniel. We're delighted to have provided such a positive experience. Thank you for your feedback.

1/5

Google

Decided I didn’t want to see a property with Michael Graham so a staff member decided to hang up on me.... rude and unhelpful. It’s like they don’t care if they sell or rent their houses.

Alice · 18 June 2019 · Michael Graham Hitchin

Agent replied · 16 June 2024

hI Alice, we are sad to hear you’ve had a less than excellent experience and would like to try and understand what went wrong. Please contact us on customerservice@michaelgraham.co.uk.

5/5

Google

The staff were very professional. Despite the difficult housing market they didn't push us into accepting poor offers and we ended up getting the price we wanted. Would definitely recommend them.

David · 18 June 2019 · Michael Graham Hitchin

Agent replied · 16 June 2024

Hi David. We're pleased to hear you've had a positive experience. Thank you for your review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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