Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleIβm really really happy with every one at the Newport Pagnell office of Michael Graham for making the house selling process go with style and panache .
Of course there can be stressful moments in the house selling and buying but the communication from the office to us was exemplary Simon and Magda and Ollie and the team were the lynch pins in the process We are veteran movers and Michael Graham are outstanding in their field .
Helen & Kate
Helen Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Very pleased to hear it Helen! We always aim to provide the best customer service possible.
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4/5
GoogleWe bought our home through Michael Graham and the team there were very helpful and thorough. Olly in particular was extremely committed and at the end of our process put extra effort into making sure all the pieces lined up to get it all finalised.
Recommended as a home buyer!
Chris Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Hi Chris. We're pleased to hear you've had a positive experience. Thank you for your review.
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5/5
GoogleFantastic and very professional team! Sold our house in a week. Simon and Olly had brilliant communication all the way through to completion. Couldnβt recommend them enough! Thanks again to all at Michael Graham NP π β¦
Stacey Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you Stacey for your review. We're very pleased here at Michael Graham to hear your praises.
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5/5
GoogleMy wife and I recently visited the Newport Pagnell branch of Michael Graham and was very impressed with the way we were greeted and dealt with. We were just initially enquiring regarding property affordability for our daughter, and Simon Gates dealt with us very professionally explaining all avenues clearly and thoroughly. We have relayed the detailed information to our daughter and would not hesitate in recommending this branch in the future.
Craig Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you Craig for your review. We're very pleased here at Michael Graham to hear your praises.
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5/5
GoogleThroughout our whole process the team at Michael Graham were fabulous, constantly keeping us up to date with information ( and relevant information, not pointless information).
We found them completely honest with us from the start, and incredibly professional.
A big thank you to Simon, Ollie, Magda & the team
Michael Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you for taking the time to leave a review. We aim to provide the best service possible.
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5/5
GoogleI cannot recommend Simon at Michael Graham in Newport Pagnell enough. He guided us through our sale, keeping us informed at all times, whilst acting with the highest level of professionalism throughout. Although they werenβt the cheapest agent on the market they certainly earnβt their fee and negotiated us a better price than we expected ! Worth every penny. Outstanding.
George Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you George for your review. We're very pleased here at Michael Graham to hear your praises.
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5/5
GoogleWe have recently purchased through Michael Graham Newport Pagnell. I spoke to Sharon several times who was always helpful and efficient and we met Olly Tice on our viewings who proved to be very helpful, courteous, patient and professional which continued throughout the purchase process resulting in the successful completion of our new home.
Many thanks to all at the Newport Pagnell branch of Michael Graham for all their good work which sadly was in contrast to the service we received from the Michael Graham Northampton branch but that is a different story.
Well done and we would happily use Newport Pagnell branch if we should ever want to move again and would not hesitate to Recomend the Newport Pagnell Branch of Michael Graham and Olly Tice.
Paul Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Hi Paul. Thank you for your review, we are pleased you have had such a positive experience with us at the Newport Pagnell branch. If you would like to get in touch to with further details about the problems you experienced at the Northampton office on customerservice@michaelgraham.co.uk we can look into the matter for you.
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5/5
GoogleThanks to MG team at Newport Pagnell, they got me my new house . I was in the market for my house and they got me exactly what i was looking for with an excellent and first class customer experience.
The consultant that I actually deal with is Olly, very knowledgeable and quick to help me through the journey. Always providing me with answers and gave me the confidence that i needed all the time. He was always eager to help me.
I recommend anyone who also want a fast and excellent experience to go with MG.!!!
Thanks Olly, you are a STAR!!!
Oladapo Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Many thanks for your review! We are pleased to have received such positive feedback.
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5/5
GoogleWhile we were looking for our new home in Newport Pagnell, we have dealt with most of the local estate agents and we have seen quite a few properties with Michael Graham.
I must say that they have proven themselves as extremely professional, knowledgeable and punctual.
Look no further!
Special thanks to Magda and Simon.
Hristo Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you Hristo, we are glad we could be of service!
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5/5
GoogleReally good experience purchasing the property with Michael Graham in Newport Pagnell. Olly and Simon were fantastic and very efficient chasing and giving feedback on progress. Big thank you to all the team, who made this purchase very smooth.
Javier Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
We are glad to hear it Javier! Thank you for your review.
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5/5
GoogleI found Simon to be extremely professional and personable. He was very understanding of our plans and I feel he will certainly look after us. Not pushy like other estate agents have been in the past. Lots of brilliant plans to market our property and he was very honest. Looking forward to working with Simon and the team.
Vicky Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
We are pleased you had such a positive experience with us. Thank you for your review.
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5/5
GoogleFollowing quotes from numerous Agents we decided to go with Michael Graham as we felt the price was correct and the other agents had undervalued andto confirm that we had the house sold at full asking price on the first viewing we later had some issues below us in the chain which resulted in the sale falling through but after a while it was all back on track. The service we received was excellent thought the whole process with regular updates. The photographer was a professional and you could tell by the quality of the pictures they definately stood out from the rest. I will always recommend Michael Graham from now on as they are head and shoulders above the rest for service.
Nicola Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Hello Nicola. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
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5/5
GoogleSimon came round to value our house recently and I was incredibly impressed with both his professionalism and his detailed conversation with us with regards to the housing market. He was incredibly helpful and gave us total faith in his ability to sell our property. I would strongly recommend using Simon if you are looking to sell your home.
Amanda Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Hello Amanda. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
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5/5
GoogleI had a very stress-free experience buying my bungalow through Michael Graham in the Newport Pagnell office. All staff were very efficient and helpful. My thanks go in particular to Olly, who was my main point of contact, for being so friendly and professional in all my dealings regarding the property purchase.
Maureen Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Hi Maureen. We're delighted to have provided such a positive experience. Thank you for your feedback.
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5/5
GoogleThe team at Michael Graham were always extremely courteous and professional throughout the sale of my mumβs property. Simon Gates had an excellent knowledge of the local market, and his valuation was spot on as within 2 weeks Mum had received an offer of the full asking price. She thought it would take a long time to sell, as it needed a lot of work and money to be spent on it so she was very pleased, (though the photographs made it look so wonderful we could hardly recognise it!) Magda dealt with the sale. She always kept me informed of everything that was going on, and was a great help later through a sticky patch. All in all we were very happy with our choice of estate agents. Thank you Simon, Magda and Olly!
Dilys Β· 22 June 2019 Β· Michael Graham Woburn Sands
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5/5
GoogleI felt supported all the way through the process. Simon discussed with me at length the right price to sell the property at. This sensible advice gave me a quick sale at a price I could go forward with to be able to afford my new property. Yes, Simon you were right!! Simon and Olly are professional and knowledgeable and I trusted them with my sale. I had regular communication which helped me understand what was happening at each stage. Thank you. A smooth service all round.
Cathy Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Hi Cathy. We're delighted to have provided such a positive experience. Thank you for your feedback.
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5/5
GoogleWe have dealt with Michael Graham numerous times over the years and have never had a bad experience. All the staff are committed to customer service and work effectively and efficiently. Their professional service continues after an offer is accepted with a dedicated sales progression team. Highly recommended.
Verity Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you for your lovely review. We aim to provide the best service possible!
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5/5
GoogleBuying a new home is a massive commitment and a very stressful process. I am delighted to say that Ollie and Simon at Michael Graham Estate Agents kept me well informed of the situation every step of the way and made the process as smooth as possible. I wouldn't hesitate in recommending their services.
Andy Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you for your kind words and recommendation, Andy. We are happy to know that you had a good experience.
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5/5
GoogleSimon Gates came to appraise my property on 25th January. Whilst I was pleased with Simon's positive valuation of my house, I was most struck by his personable manner and his interest and enthusiasm in me and my home.
Michael Graham offered me a free valuation despite knowing that I do not intend to sell my house. Given the efficient service I have received from the outset I would choose Michael Graham and preferably Simon, to sell my property, with the firm belief that they would be committed to doing so to the best of their ability and with enthusiasm.
Sue Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Hi Sue, thank you for your review. We're please to hear that you've had a positive experience.
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5/5
GoogleWe Found Michael Graham to be a very professional, customer focused business. They were extremely proactive firstly in selling our house/buying and secondly in seeing the process through to completion. Simon Gates certainly went that extra mile and nothing was too much trouble. He went above and beyond to keep a difficult chain from breaking, he was in touch with me all the time with updates. He was always available to answer my calls, and on the odd occasion when I left messages, he called back promotly. Which is just what you want from an estate agent. I cannot recommend them highly enough......
Simon Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you very much for your review. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and we are very pleased to see it reflected in your experience with us.
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5/5
GoogleSimon sold our house in 2018. From the moment we met he was professional and honest. He clearly had our best interest at the forefront of his customer service skills. Simon sold our house within 2 weeks if it being on the market and we believe this to be due to his effort and understanding of what we wanted and needed. At all times the service his office offered us was exceptional and I would not hesitate to recommend him and the office at Newport Pagnell to anyone.
Bev Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you for your review and recommendation Bev, we are pleased to hear about your positive experience.
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5/5
GoogleThey were very helpful from beginning to end. Excellent customer service: great politeness, attention, guidance, queries always dealt with and raised as needed... When the communication between solicitors was not being too effective, they always let us know so that we could chase accordingly and fasten the process. They are quick informing on effective actions from the other party and from the bank that are key to the progression and completion of the process - so quick that our solicitor couldβt beat them. From a buyerβs perspective, we would definitely recommend them. It is the best state agency service that I have ever dealt with. My husband and I are extremely pleased. Our agent was Simon Gates; our broker, Nigel. They both are fantastic at what they do. Simply remarkable.
Vaitiare Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you for your lovely review. We aim to provide the best service possible, as both an estate agent, and within our private finance services.
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3/5
GoogleMy brother and I would like to thank you and all your team for their advice and support throughout the ups and downs of the selling process. In particular we would like to thank Olly for his cool head and sensible advice when things did not seem to be going quite accordingly to plan.
The professionalism of the whole team is outstanding. You always answered our questions, returned emails and phone calls promptly and did whatever you said you were going to do without needing to be asked a second time.
It has been a pleasure working with you all, and we would recommend Michael Graham as a very competent and effective firm without hesitation, to anyone looking for an estate agency.
Ella Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
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5/5
GoogleWe would just like to thank Simon Gates and the rest of his team for the help and support given in selling our home. They have been nothing more than excellent in every-way. Very professional in aspects from the very start. Excellent communication at all time with regular updates. Professional pictures taken along with well worded put together sales particulars. Very helpful team who want to go the extra mile to help wherever they can. All viewing accompanied and our home respected at all times, by the removal of shoes, and doors locked after viewing and so on. It is hard to get good customer service these days but these guys really will impress you, cant thank them all enough. A more honest friendlier bunch of people you wont find. Big thanks to Olly and Magda too. They are a credit to Michael Graham.
Kind regards
Ray Head
Ray Β· 22 June 2019 Β· Michael Graham Woburn Sands
Agent replied Β· 20 June 2024
We are very pleased to hear it! Thank you so much for your review and recommendation.
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