★★★★★ 5/5
GoogleGreat communication from start to finish. House priced in line with their recommendation and an offer accepted within 12 hours of it appearing on Rightmove. Some delays during the process (not Michael Graham’s fault), but these were managed well. Fees competitive. Lovely photography and wording for the advert.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 20 June 2021 · Michael Graham Buckingham
Agent replied · 19 June 2024
Thank you Helen, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Buckingham team.
★★★★★ 5/5
GoogleWe have just completed on our house purchase with Micheal Graham and our experience with Buckingham contact Gareth has been great!! Gareth was quick to get us a viewing on the property, which we ended up buying. He was consistently in contact with us throughout the process and provided us with regular updates.
We would definitely recommend the services they provided to buyers and sellers in the area!PositiveQuality
Mehmet · 20 June 2021 · Michael Graham Buckingham
Agent replied · 19 June 2024
Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience with us to be so positive. Please be assured that your comments will be passed on to Gareth and the team.
★★★★★ 5/5
GoogleEven though we didn't find a property through Michael Graham. Magda was extremely helpful and would definitely recommend the estate agents.
Sian · 17 June 2021 · Michael Graham Newport Pagnell
Agent replied · 16 June 2024
Thank you for leaving us a five star rating Sian.
★★★★★ 5/5
Googlewas a pleasure dealing with Michael Graham Newport pagnell, Very quick at responding and sure are on the ball, Very Helpfully and professional,
shame i can’t give them a 6 Star.
Thank you for my purchase and i’m looking forward to picking up my keys soon for my new property.PositiveProfessionalism
Nats · 17 June 2021 · Michael Graham Newport Pagnell
Agent replied · 16 June 2024
Hi Nats, we are pleased to hear that you are satisfied with the service you have received. Please do not hesitate to get back in touch should you need assistance in future!
★★★★★ 5/5
GoogleThank you, we just completed on our home purchase. I wanted to say a special thank you to Heidi, she as fabulous. We viewed the home a few times and she was patient and very accommodating. Thank you, wonderful, classy service...great potential in the business !PositiveProfessionalism
Bhavish · 17 June 2021 · Michael Graham Newport Pagnell
Agent replied · 16 June 2024
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 5/5
GoogleRating only, no written review.
Joyce · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you for leaving us a five star rating.
★★★★★ 5/5
GoogleRating only, no written review.
Karen · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you for leaving us a five star rating.
★★★★★ 4/5
GoogleRating only, no written review.
Deborah · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you
★★★★★ 5/5
GoogleGood choice of properties amoung other estste agents
Hrishikesh · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you for your five star review.
★★★★★ 3/5
GoogleHaven't found any property through them yet.
Can't say much.
Abraham · 17 June 2021 · Michael Graham Aylesbury
★★★★★ 5/5
GoogleExcellent service from the team at Princes Risborough from the initial marketing of our house to the handling of sale enquiries and process with our eventual buyer. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Katherine · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience to be so positive. Please be assured that your kind comments will be passed on to the Princes Risborough office.
★★★★★ 4/5
GooglePositive experience with the Aylesbury team. Excellent marketing of our property, great photographs and brochure with a superb outcome on sale price.PositiveResponsiveness
Victoria · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 1/5
GoogleWorst estate agent viewing I have ever been to. On arrival, the agent just said he needed to make a phone call and wandered into the garden. We were left to look at the house ourselves and then spent some time at the end actually trying to find the agent. Not only did he not show us round, he also failed to answer any questions. For example, when I asked how old the property was he said maybe 78 but I wouldn't bet my kids life on it. Extremely unprofessional. Following this experience we spoke to the owner after an agent gave us the owner's permission and phone number. The next day were told we shouldn't have been given the number implying our error but in fact theirs. No apology, no nothing. I would reccomend any sellers not to use this agent if you actually want your house to be sold.
Emily · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Hi Emily, thank you for your review. We are sorry to hear that you are dissatisfied with the services you have received from us. Our Compliance and Operations Manager has made a number of attempts to try and contact you to discuss this but has been unable to get through to you. We would very much like to discuss this with you in greater detail at your convenience. If you could please contact us on matthew.horton@michaelgraham.co.uk then we hope to resolve the matter with you.
★★★★★ 5/5
GoogleLee was professional, knowledgeable and friendly and his and Michael Graham’s service are highly recommended.
Lee went out of his way to reschedule his day twice to meet our needs...he truly puts the customer at the heart of the business!PositiveProfessionalism
Sebastian · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Lee and the Aylesbury team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 5/5
GoogleWe sold our property with Michael Graham Estate Agents in the height of the Pandemic, it was a very challenging period for all , however, under the guidance and professional manner of the team ,they finally got us through to completion .
Without their calmness, and brilliant negotiations from the beginning to the end of the sale , the chain would have fallen through .
We would without doubt recommend this Estate Agent , and to thank them for their support .
Kind regards
Mr & Mrs Pisapia
Jacqui · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you very much for your kind words Jacqui. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with our Aylesbury office.
★★★★★ 5/5
GoogleI sold my house through Michael Graham in Aylesbury and found the service to be exemplary from start to finish. The team always made sure someone was available to provide advice and guidance on what was a very tricky and complicated sales process. First class! I don't intend on moving ever again but will definitely use them next time if so!. Thanks again :-)PositiveProfessionalism
Ian · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you so much for taking the time to leave a review, and for your kind words Ian. We are pleased to hear that you have found your experience to be so positive. Please be assured that your kind comments will be passed on to the Aylesbury team. We wish you all the best in your new home.
★★★★★ 5/5
GoogleWe recently completed the purchase of a home through Michael Graham. From day one in which the viewing was booked, everyone at Michael Graham was welcoming and made us feel valued. Lee Barry and Graham Robson helped to guide our offer through to completion and provided a high level of personal service throughout the process. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Samantha · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you very much for your kind words Samantha. We're thrilled to hear you've had such a good experience with the Aylesbury team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 5/5
GoogleWe recently purchased a property that was listed through Michael Graham and it would not be an understatement to say that were it not for Michael Graham's stellar assistance (over the course of more than 4 months), the house purchase would have fallen through. Kate Cross was our main point of contact -- she was very responsive, professional and extremely helpful, going above and beyond what we expected of an estate agent. Even if Kate was not present, the other members of the Michael Graham team were acquainted with the transaction and could also help, showing that it was a collaborative effort. Any seller would be lucky to have Michael Graham representing them in a sale.PositiveResponsiveness
Nandini · 17 June 2021 · Michael Graham Aylesbury
Agent replied · 16 June 2024
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Kate. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 4/5
GoogleThe initial contact with the Estate Agent was excellent, the arrangement for publicity photos and the number of viewings we had. However, after that we were a little disappointed on the feed-back we received on the viewings - a weekly update would have been welcome. Negotiations were good between the agent and our eventual buyer but once we had agreed the selling price with the buyers we only heard about progress of the sale if we rang your office - again a weekly update from Michael Graham would have been appreciated,even if there was nothing much to report. Your office staff, especially Jane who we spoke mostly spoke to were pleasant but again it was a shame we had to ring in to you.
Mary · 17 June 2021 · Michael Graham Aylesbury
★★★★★ 5/5
GoogleWe recently used Michael Graham to sell our property - and the house we bought was also represented by them. From the initial valuation, through to completion, they did an excellent job on both sides. They were professional, responsive and supportive - I would highly recommend. A big thank you to Gavin, Phil, Pam, Caroline and the rest of the team.PositiveResponsiveness, Professionalism
Rebecca · 17 June 2021 · Michael Graham Hitchin
Agent replied · 16 June 2024
Hi Rebecca, thank you so much for taking your time to write this review. We are pleased to here you had a positive experience with us. Please be assured that your feedback will be passed on to the team at Hitchin.
★★★★★ 5/5
GoogleRating only, no written review.
Fiona · 15 June 2021 · Michael Graham Princes Risborough
★★★★★ 3/5
GoogleRating only, no written review.
Mo · 15 June 2021 · Michael Graham Princes Risborough
★★★★★ 1/5
GoogleDishonesty about the background to a property and certain misogyny attitudes.
Helping · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
We are sorry to see that you have been disappointed with our service on this occasion and have left us a 1 star review. This is very surprising to us as we pride ourselves on our Customer Service. If you would please email our Compliance & Operations Manager Matthew then we would be happy to discuss your experience further: matthew.horton@michaelgraham.co.uk
★★★★★ 5/5
GoogleBrilliant estate agent, great service! Nothing is too difficult and always willing to come up with a solution.PositiveResponsiveness, Professionalism
Martin · 15 June 2021 · Michael Graham Princes Risborough
Agent replied · 14 June 2024
Thank you for your review Martin. We are pleased to hear that you received a high standard of service from the team at Princes Risborough. Please do not hesitate to get back in touch should you need us again in future.
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