Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,321 reviews on Google only. Show every review

5/5

Google

We used Michael Graham (Estate Agents) in the sale of our property. We looked at a number of Estate Agents before deciding to use Michael Graham. They were very professional and highly experienced in the property market but also had a very down to earth approach. As the sale took place during lockdown they were very understanding and carried out the service strictly within the covid rules. The price they advised us on for the sale was spot on and we achieved that price. They kept us informed at all times so we were kept up to date. We bought a new house which was being built and thanks to Michael Graham we completed the sale and purchase smoothly within the time scale required. In summary , we wouldnt hesitate to recommend Michael Graham as a very good Estate Agent providing a top class service. " Simply the Best".

Tom · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you very much for your kind words Tom. We're thrilled to hear you've had such a good experience with the Milton Keynes team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us. We wish you all the best in your new home.

5/5

Google

We had an exceptional and effortless customer experience with the Michael Graham team in Milton Keynes. Richard and Alex managed our property sale and purchase transactions simultaneously with great skill and amazing first-class customer care. They became an extension of our family during the entire process until we moved into our new home. Their overall service offer is the best in Milton Keynes!PositiveProfessionalism

Wellschomutare · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Milton Keynes Team.

5/5

Google

When selling your house you really want two things from your estate agents, good communication and the ability sell your home for the best price. Michael Graham gave us both of these when they appointed Michael Conlon to look after the sale. He was professional, always on the end of the phone to give updates when we needed and when we had an initial offer he (unknown to us at the time) negotiated the price up to get us the best possible value for our house. I would absolutely recommend him, Michael Graham and use them in the future.PositiveProfessionalism

Mat · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Mat. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Michael and the Milton Keynes Team.

5/5

Google

Rating only, no written review.

Richard · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you for leaving us a 5 star rating Richard

5/5

Google

Switched agents and got a good result with a sale after months of trying.PositiveResponsiveness, Quality, Professionalism

Change · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us.

5/5

Google

Great service provided at all times and Ben and Brennan were professional at all times. I would recommend using these guys.

James · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words James. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with our Towcester office.

5/5

Google

Ben was great and helped us all through our buying process professionally and in a very personable way.PositiveResponsiveness, Quality, Professionalism

Ben · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words Ben. We're thrilled to hear you've had such a good experience with Ben and the team at Towcester. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Very helpful and great service! We had a rather extended viewing at the house we purchased and our agent there was very helpful during the whole process. We would definitely use them again.PositiveProfessionalism

Kate · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words Kate. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

With some great help from Michael Graham we have found a forever home, so pleased with the care taken and personal approach in what must be a very hectic line of work. I would certainly recommend this brilliant team to anybody.PositiveResponsiveness, Quality, Professionalism, Value

Colin · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Towcester team.

5/5

Google

Michael Graham in Towcester are an excellent and professional company to handle your sale. Ben Charlsley and his team went the extra mile to see that both our exchange and completion were completed on time.PositiveResponsiveness, Quality, Professionalism, Value

Vicky · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you Vicky, we are so pleased that you had a good experience with the Towcester office. We look forward to being of assistance should you need us in the future.

5/5

Google

We just sold our house using Michael Graham Towcester. A very professional and diligent service with a no nonsense approach. They are very good and deal efficiently with all the things which crop up, ensuring a smooth process.PositiveResponsiveness, Quality, Professionalism

Mike · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words Mike. We're thrilled to hear you've had such a good experience with the Towcester team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Everyone at the Towcester branch are just amazing. Very professional and acted in our best interest. Moving home is a very emotional time and incredibly stressful but the team put us at ease and were there every step of the way. In the current climate of Covid they worked with the govt guidelines and kept us all safe and ensured that all visits were as well with prospective buyers. I would recommend them to everyone who is looking to see their home.PositiveProfessionalism

Sally · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Towcester team.

5/5

Google

Thanks to all at Michael Graham for a really professional and quality service in selling my house. Everything was superb from communication to managed viewings and finally negotiations - wouldn't hesitate in recommending them. Great job guys!PositiveResponsiveness, Professionalism

MrRipol · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you so much for taking your time to write this review. We are pleased to here you had such a positive experience with us. Please be assured that your feedback will be passed on to the team at Towcester.

5/5

Google

We recently moved from London, looking to relocate into the country. After undertaking research online we found a number of beautiful looking properties in the Michael Graham portfolio. Booking viewings on the online portal was a doddle and was always followed up with a phone call to confirm arrangements. In total we saw 4 properties and in each property was presented expertly by clearly knowledgeable and passionate agents, all adhering to the Covid safety protocols. We had our heart set on a beautiful cottage and from accepted offer to exchange and completion we can't speak highly enough of Ben Charsley, who was knowledgeable about the local area during the 2 house viewings (we need to be able to commute to London and didn't know the local area at all) The home sold itself to us in the end and we were delighted to now be moved in. The exchange and completion was unfortunately delayed due to issues with the buyer's solicitor on our London flat but every step of the way Ben was a calming influence using excellent communication skills either via telephone or email. Ben was a pleasure to work with and is a credit to Michael Graham, a company we definitely would recommend and look to use in the future - unlikely we are ever going to move again however. Keep up the good work MG.PositiveResponsiveness, Professionalism

Gareth · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words Gareth. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Ben at Towcester. We wish you all the best in your new home.

4/5

Google

We put our house on the market with Michael Graham (MG) nearly a year ago now. We had the pleasure of meeting the Branch Director Richard who came to value the house and agree the terms. He was very friendly. Our subsequent viewings were managed by both Ander and Ben who kept both Ian and informed along the way. Again both professional and friendly and ensured we got what we wanted for our property. There were a couple of occasions where when I called the office to follow up viewings for feedback that I didn’t get a call back or maybe the message had not been passed on, but this was not often. Just something to consider. We did accept several offers in the time our house was on the market for, however because we had not found anywhere we had a few pull out and MG were quick to re-list our property. We finally were in a position where we had sold and found somewhere and I can honestly say that Ben was super informative. He kept me posted on progress right through from January to May and even the people who bought from us commented on his service to me as I don’t think they had such a great experience with the agent they used. I hope Ben gets recognised for his efforts and I wish him well in the future. Thanks again Michael Graham in Towcester!!PositiveQuality, Professionalism

Rachel · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Rachel. We are pleased to hear that you have found your experience with our Towcester office to be positive overall. Please be assured that your comments will be passed on to Ben and the Towcester Team.

5/5

Google

Michael Grahams has been an excellent estate throughout the protracted event that has been my house sale. They introduced good potential buyers, did not show round people who were not in a proceedable position, and responded quickly to interest. Ben Charsley has kept me informed and supported throughout what became, through no fault of theirs, to be a stressful affair (but probably every house move is that) and has chased progress wherever possible. I can highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Rosemary · 22 June 2021 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience with us to be so positive. Please be assured that your comments will be passed on to Ben and the Towcester office.

5/5

Google

Even though we didn't find a property through Michael Graham. Magda was extremely helpful and would definitely recommend the estate agents.

Sian · 21 June 2021 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for leaving us a five star rating Sian.

5/5

Google

was a pleasure dealing with Michael Graham Newport pagnell, Very quick at responding and sure are on the ball, Very Helpfully and professional, shame i can’t give them a 6 Star. Thank you for my purchase and i’m looking forward to picking up my keys soon for my new property.PositiveProfessionalism

Nats · 21 June 2021 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi Nats, we are pleased to hear that you are satisfied with the service you have received. Please do not hesitate to get back in touch should you need assistance in future!

5/5

Google

Thank you, we just completed on our home purchase. I wanted to say a special thank you to Heidi, she as fabulous. We viewed the home a few times and she was patient and very accommodating. Thank you, wonderful, classy service...great potential in the business !PositiveProfessionalism

Bhavish · 21 June 2021 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Helpful and professional staff.PositiveProfessionalism

Tricia · 20 June 2021 · Michael Graham Buckingham

Agent replied · 19 June 2024

Thank you for your five star review Tricia.

5/5

Google

Everyone involved was helpful.PositiveResponsiveness, Quality, Professionalism, Value

Joy · 20 June 2021 · Michael Graham Buckingham

Agent replied · 19 June 2024

Thank you for leaving us a five star review Joy.

5/5

Google

Very professional and responsive. Accompanied viewings and feedback excellent. Positive advice and suggestions in marketing and presentation. Went beyond just a selling platform.PositiveResponsiveness, Professionalism

Aidan · 20 June 2021 · Michael Graham Buckingham

Agent replied · 19 June 2024

Hi Aidan. Thank you for your review. We are pleased you had such a positive experience with us and please be assured that your feedback will be passed on to the Buckingham team.

5/5

Google

Excellent service under difficult trading conditions. We were kept well informed throughout the process along with knowledgeable advice from the team. Many thanks.PositiveProfessionalism

Paul · 20 June 2021 · Michael Graham Buckingham

Agent replied · 19 June 2024

Thank you very much for your kind words Paul. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and we are very pleased to see it reflected in your experience with our Buckingham team.

5/5

Google

Recently bought a property through Michael Graham. Excellent service from Gareth and team. Always kept in the loop and quick to get back on any questions I had.PositiveResponsiveness, Professionalism

Lorenzo · 20 June 2021 · Michael Graham Buckingham

Agent replied · 19 June 2024

Thank you very much for your kind words. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with Graham at our Buckingham office.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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