Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,321 reviews on Google only. Show every review

5/5

Google

We used Michael Graham Estate Agents in Newport Pagnell to sell our home in Milton Keynes. Gareth, Magda and the team provided a professional, friendly, efficient service and successfully sold our house during a period of Covid restrictions and several sales falling through for various reasons. They worked hard to help us achieve our goal of selling before the Stamp Duty Exemption expired. Highly recommend.PositiveProfessionalism

Mike · 25 August 2021 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

I dealt with Steve,, a great and understanding sales guy. he was patient, understanding and professional. Would definitely recommend himPositiveProfessionalism

Ian · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you so much for taking the time to leave a review Ian. Please be assured that your kind comments will be passed on to Steve at the Princes Risborough office.

5/5

Google

Paul, Steve and the team at MG were extremely helpful throughout a tricky chain. Paul in particular went above and beyond his duty to ensure the chain completed on time, keeping everyone informed and applying the pressure where needed to get the completion over the line. Will definitely work with MG again when we look to buy/sell in the area again.PositiveResponsiveness, Quality, Professionalism

Ben · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Ben. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with the Princes Risborough team.

5/5

Google

Just want to say we honestly can't fault the service we've received from Steve from the Risborough branch. From the second you guys came on board (and sold our house within 2 weeks!!) he's just absolutely blown us away with his professionalism, reliability and consistent communication and efforts. Hands down smashing the competition in the area in all aspects and we've done nothing but sing his praises to everyone as a result. It's been a nightmare of a journey to get to this point for a number of reasons, and without the fantastic service we've recieved from Steve, it would have been alot worse to deal with. Its been such a comfort knowing that we have such a good agent who has our backs and that we can depend on. They say 'don't trust an estate agent' (ironic because I'm marrying one..!) but we have honestly had full faith in him the whole way through and we're right to do so. Not that I'm ever going to move EVER AGAIN after this, (I've aged about 12 years through the stress of it all and if I wasn't pregnant I'd most definitely have a drinking problem by now) but if we did, you'd be the first place we'd come to. So thank you again truly, and I hope you all have the bestest Christmas with unlimited alcohol and majorly calorific food!!! You deserve it!!PositiveResponsiveness, Quality, Professionalism, Value

Kloe · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Hi Kloe, thank you so much for taking the time to leave us such a lovely review, and for your kind words. We are pleased to hear that you have found your experience with us to be so positive. Please be assured that your kind comments will be passed on to Steve and the Princes Risborough team. We wish you and your family all the best in your new home.

5/5

Google

Paul and Steve were absolutely brilliant from start to finish selling my mother-in-laws house just recently. I am not local and therefore made things a bit more challenging but whatever I ask was never too much trouble. It made selling her house as simple a process as it could be. Thank you for all you helpPositiveQuality

Lynne · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Lynne. We're thrilled to hear you had a good experience with us. Our goal is to always do our utmost in helping our customers and we are very pleased to see it reflected in your experience with Paul and Steve in Princes Risborough.

5/5

Google

Michael Graham Princes Risborough is the only agent in the area whose professionalism extends beginning to end. Everything they did for us, right from the initial photographs, was excellent. Not only that, they are a lovely bunch of people, straight-talking and very responsive, including out of hours and weekends. We particularly valued Steve Tillyer and Paul Copping who have both worked tirelessly in the last months. The house buying/selling process in England is tricky to say the least, and we appreciated their skill and creativity in brokering what could have been a couple of sticking points. We would definitely use them again.PositiveResponsiveness, Quality, Professionalism

Christine · 24 August 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you for taking the time to leave us a review Christine. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Princes Risborough Team.

3/5

Google

Rating only, no written review.

Salvatore · 29 July 2021 · Michael Graham Buckingham

Agent replied · 26 August 2023

Thanks for leaving us a rating. If you have any feedback then please do let us know.

4/5

Google

Working with Luke & James to find our new home and the process through to completion was very professional and courteous. Not a smooth transaction but the staff worked diligently & fairly to resolve issues and keep the process on track. I am happy to recommend Michael Graham in Buckingham.

Graeme · 29 July 2021 · Michael Graham Buckingham

Agent replied

Thank you for your rating Graeme.

5/5

Google

Definitely the most professional & thorough estate agents I've ever had the pleasure of dealing with. Both Luke and Gareth were excellent and made a very complicated lockdown move happen despite numerous challenges with the chain. From first valuation and photo session through to moving day, they went above and beyond to make the whole process as smooth as possible. Would highly recommend!

Kelly · 29 July 2021 · Michael Graham Buckingham

Agent replied

Hi Kelly. Thank you for your review. We are pleased you had such a positive experience with us and please be assured that your kind feedback will be passed on to Luke, Gareth and the team.

5/5

Google

I used Michael Graham to sell one of my properties. I was really impressed by the level of professionalism and communication. Gareth went above and beyond to help, in what proved to be a very challenging sale! Without doubt the estate agency in Buckingham!

Sarah · 24 July 2021 · Michael Graham Buckingham

Agent replied

Thank you very much for your kind words Sarah. We're thrilled to hear you've had such a good experience with Gareth and the Buckingham team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Rating only, no written review.

Ram · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for leaving us a 5 star rating Mr Morla

5/5

Google

Rating only, no written review.

Sarah · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you

5/5

Google

Rating only, no written review.

Moria · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you

5/5

Google

Professional and flexible agent, managing top property.

Mark · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a five star review Mark.

5/5

Google

Good experience working with MH. They have been following the procedure very close to us offering different alternatives when any issue has been raised Service 100% recommendedPositiveQuality

Noel · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with the Milton Keynes team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Very professional team of agents and office staff. Communicative throughout the process. Tenacious in finding the right buyer for our property, at an acceptable pricePositiveProfessionalism

Andrew · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Andrew. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Milton Keynes Team.

5/5

Google

Richard and the team did a good job for us. No complaints. Professional & courteous throughout a smooth transaction.PositiveResponsiveness, Quality, Professionalism

John · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with the Milton Keynes team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

1/5

Google

I called to enquire about a 3 bedrooms property to rent from this agency and the only requirement was no children and no pet. Despite meeting these requirements and answering some questions, I was then told the landlord only want one single person to rent all of the 3 bedrooms or a couple and for this I was denied a viewing. This was not mentioned on their website. This was just pure discrimination because it does not make sense for one person to rent a 3 bedrooms house.

AE · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for your feedback. Sorry to hear that you feel you haven't had an excellent experience on this occasion. Unfortunately we do have to take the Landlord's instructions regarding any potential tenancies which does sometimes result in unavoidable disappointment. We would be happy to look into this matter further for you and our Compliance and Operations Manager, Matthew, can be contacted directly on matthew.horton@michaelgraham.co.uk should you wish to raise this matter formally.

1/5

Google

Not only was my wife dissatisfied by your service but also insulted twice by your sales man . She made an email enquiry regarding a £500k house and was told unless we had sold ours the vendors would not accept a viewing ! My wife reply was we have sold ours ..there was no attempt to call us or enquiry from your side until a week later in which she explained and not for the first time as she spoke to a Stephanie via email with interest into a property in emerson Valley offering the asking price which she repeated on Wednesday 23rd Sept 2020 at 7.30pm at night ! She offered £450k and he told her she needed to wait until her viewing appointment on Sunday 27th sept 2020 . She was then called today on 26th sept and told that it was cancelled due to the original buyers being accepted on an offer after all !!. She was told no offers until Sunday and it would be put into a bidding war and to offer the most I can afford as it will sell for over the asking price as lots of interest ... how is that right .I Shall be reporting to the FCA as this is totally wrong .NegativeResponsiveness, Quality, Professionalism, Value

Ian · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Good afternoon Mr Dabill. We are sorry to read that you have been disappointed with our service on this occasion. If you would like to discuss this further then please email our Compliance & Operations Manager matthew.horton@michaelgraham.co.uk

5/5

Google

We liked the whole package offered by Richard and his team, and they delivered on every front: excellent insights about pricing, great professional photo shoot and virtual reality tour, lining up prospective buyers, and very fast turnaround at every step.  Top marks: would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Marc · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Marc. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to Richard and the Milton Keynes Team.

5/5

Google

Simply the best agents to work with in the whole MK area, total experts...Richard and Alex have vast experience and provide and realistic and achievable valuations. Photos are first class, and you can make changes/add more working with them which we did to ensure the best selection were used online. Highly recommend using MG MK branch.PositiveProfessionalism

Ed · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Ed. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the MK Team.

5/5

Google

I originally posted a review around a slow response time, comparatively to other estate agents in the area. However it's apparent they take their reviews and feedback seriously. They've been nothing but helpful. (Posting as someone whom is viewing Michael Graham properties on offer) they keep us regularly updated on the houses we viewed and also share with us new properties in our range.

Warren · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for your feedback. We are sorry to hear that you have had trouble getting through to our Milton Keynes Office during this very busy time. Our Compliance and Operations Manager would be happy to discuss this with you personally and help arrange to view the properties you are interested in. He can be contacted on Matthew.horton@michaelgraham.co.uk at your earliest convenience.

5/5

Google

Having initially trialled an alternate agent who let us down, we contracted with Michael Graham Estates who did a professional job and kept their promises (without over-promising). Viewing were arranged and generally conducted well even in difficult circumstances. The team were quick to respond to queries. We had a minor concern during the final stages but not enough to warrant anything but 5 stars. Would recommend v other agents we had experience of.

Mark · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Mark. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Milton Keynes Team.

5/5

Google

A fantastic estate agency- everybody in the office was friendly, efficient , helpful and understood which property we were discussing and calls were always returned in a timely manner .The whole process of buying and selling with Micheal Graham was made smooth and easy with first class advice, and feedback. We would highly recommend Alex Naylor who definitely knows the market. We had 100% confidence in him at all times .PositiveProfessionalism

Nicola · 22 June 2021 · Michael Graham Milton Keynes

Agent replied · 21 June 2024

Thank you very much for your kind words Nicola. We're thrilled to hear you've had such a good experience with the Milton Keynes team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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