Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,321 reviews on Google only. Show every review

5/5

Google

Great service by MG team at Newport Pagnell. Worked with various members of the team for the sale of our property, from Lee to helping with the valuation and initial Sale, Nigel and Amanda in the finance team helping with mortgage and Gareth with the final communications and sale. Can't fault them. Great team work. :)PositiveResponsiveness, Quality, Professionalism, Value

Chet · 30 December 2021 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us. Please do let us know if we can be of any further assistance in future. We wish you all the best.

5/5

Google

Great service by MG team at Newport Pagnell. Worked with various members of the team for the sale of our property, from Lee to helping with the valuation and initial Sale, Nigel and Amanda in the finance team helping with mortgage and Gareth with the final communications and sale. Can't fault them. Great team work. :)PositiveResponsiveness, Quality, Professionalism, Value

Chet · 25 December 2021 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us. Please do let us know if we can be of any further assistance in future. We wish you all the best.

5/5

Google

Rating only, no written review.

King · 12 December 2021 · Michael Graham Milton Keynes

Agent replied · 11 December 2024

Thank you

5/5

Google

Paul and Steve were very professional and helpful throughout the process - despite the challenges of arranging viewings during lockdown. We would recommend them without hesitation.PositiveResponsiveness, Quality, Professionalism

Jacquie · 24 November 2021 · Michael Graham Princes Risborough

Agent replied · 23 November 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with Paul, Steve and the team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

1/5

Google

Dishonesty about the background to a property and certain misogyny attitudes.

Kitty · 25 October 2021 · Michael Graham Princes Risborough

Agent replied · 24 October 2024

We are sorry to see that you have been disappointed with our service on this occasion and have left us a 1 star review. This is very surprising to us as we pride ourselves on our Customer Service. If you would please email our Compliance & Operations Manager Matthew then we would be happy to discuss your experience further: matthew.horton@michaelgraham.co.uk

5/5

Google

Both Paul and Steve were fantastic in helping the purchase of our property. Not only did they liaise well with ourselves but were on the ball with all other parties involved.

Jamie · 12 October 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you so much for your 5 Star Review Jamie. Your lovely comments will be passed onto Paul and the team in Princes Risborough. Enjoy your new home.

5/5

Google

Steve, Paul and their team pulled out all the stops for us, finding a buyer for a niche property, in the face of Brexit and Covid, and then keeping up the pressure on all parties to see the deal through to a speedy conclusion, well ahead of schedule. Thoroughly professional, but friendly with it.

Mark · 12 October 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Mark. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Paul and the team at Princes Risborough.

5/5

Google

I cannot thank Steve and Paul enough for all they did to help us sell our house. They were available 7 days a week, nothing was too much trouble and they dealt with many issues our 'quirky' house raised professionally taking a lot of the stress away from us. I will, and have highly recommended them. A big thank you from us!

Katy · 12 October 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your kind words Katy. We're thrilled to hear you've had such a good experience with Paul and Steve. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Difficult times to buy a house, but we managed it with the help from Steve and Michael Graham. We all worked together , agent, broker and us to get us over the line. Good solicitor too. Buying is stressful, safe hands help. We felt we were in safe hands.

Mark · 12 October 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you very much for your lovely review. Your comments will be passed on to Steve and the rest of the Princes Risborough office. Enjoy your new home!

5/5

Google

Have just completed the purchase of a property that Michael Graham were selling. I can’t praise them enough, and particularly Steve Tillyer who was the agent for this property. It was a sale that had a lot of complexity and we hit a few bumps in the road and Steve persevered with us through all of this. He was always honest and straightforward, communication was great throughout (we never had to wait for a response and all enquiries were dealt with within 24 hours) and it was reassuring to know that someone who was professional and experienced was the person you were dealing with.

John · 12 October 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you for taking the time to leave us a review John. We are pleased to hear that you have found your experience to be so positive. Please be assured that your comments will be passed on to the Steve and the Princes Risborough Team.

5/5

Google

Paul Copping and the team at Micheal Graham were the estate agents that our sellers used for the house we bought. Even though we didn’t use them ourselves they were very helpful, professional and gave great communication throughout our purchase! I would highly recommend them and am very grateful that they were involved. We would certainly use them ourselves in the future. Many thanks The Brandish family

Graham · 12 October 2021 · Michael Graham Princes Risborough

Agent replied · 14 June 2024

Thank you for taking the time to leave us a review Graham. We are pleased to hear that you have found your purchasing experience to be so positive. Please be assured that your comments will be passed on to Paul and the rest of the Princes Risborough Team.

4/5

Google

Rating only, no written review.

Mark · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you for leaving us a rating Mark.

5/5

Google

Great professional service.Thank you Caroline Smith! Regards Darin Mistral

DIAZ · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you so much for taking your time to write this review Darin. We are pleased to here you had a positive experience with us. Please be assured that your feedback will be passed on to Caroline and the team.

5/5

Google

Caroline went above and beyond helping us finally complete through a tricky chain. So very grateful, would def recommend their services.

Ben · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

We're delighted to hear that our Hitchin branch has provided such a positive experience. Thank you for your feedback. Please be assured that your comments will be passed on to Caroline and the team.

5/5

Google

I was so impressed by all the staff at the Hitchin branch. They kept me informed of all activity and couldn't do enough to help with what can be a stressful process. I would highly recommend them.

Tim · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Hi Tim, we are so pleased to hear that you are satisfied with the service you have received. Please do not hesitate to get back in touch should you need assistance in future.

5/5

Google

We dealt with Caroline Smith - who was not just very friendly and extremely helpful but also was able to keep the process on track when it was needed - so I highly recommend Caroline at Michael Graham - thank you!

Jon · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Hi Jon, thank you so much for taking your time to write this review. We are pleased to here you had a positive experience with us. Please be assured that your feedback will be passed on to Caroline and the team.

5/5

Google

Would highly recommend using this service. Their marketing was first class and way above our expectations. Management of viewings and subsequent support during the sale negotiations was exemplary. The friendly, efficient and helpful staff removed a lot of the stress from us and kept us fully informed throughout the entire process. Can’t praise them enough for the service and support they provided.

Roger · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Hi Roger, we are so pleased to hear that you are satisfied with the service you have received. Please be assured that your feedback will be passed on to the Hitchin team. Please do not hesitate to get back in touch should you need assistance in future.

5/5

Google

Recently sold my property through Michael Graham, very pleased with the whole experience from start to finish. My sale was a long process as it was part of a divorce settlement . Phil the branch manager came round to value the property a full year before we finally completed! Always professional & friendly, kept me informed of what was happening & which stage we were at during the process. Would definitely use Michael Graham again for any house sale or purchase 😀

Kimmi · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Hi Kimmi, thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience with us to be so positive. Please be assured that your kind comments will be passed on to Phil and the Hitchin team.

5/5

Google

We can't express enough how delighted we have been with the efficient and friendly approach from Caroline at Michael Graham (Hitchin Branch). Caroline was our seller’s estate agent, but although we were not her client (we were further down the chain) we were extremely impressed by exceptional level of support she gave us. She always went the extra mile, keeping us informed at all stages and gave us great guidance and advice throughout. We would highly recommend Michael Graham. Absolutely great service! Thank you.

Ivana · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you for your kind review Ivana. We are pleased to hear that you received such a high standard of service from Caroline and the team at Hitchin. Please do not hesitate to get back in touch should you need us again in future.

5/5

Google

Rating only, no written review.

Jess · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you for your five star rating Jess.

5/5

Google

Extremely happy with the team at Michael Graham Hitchin. Very professional with good communication.

Tim · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

We're thrilled to hear you've had such a good experience with us. Thank you for leaving us a review.

5/5

Google

The team at Michael Graham were brilliant. They handled both our house sale and purchase - their customer service and communication was great throughout, especially when various issues arose.

Ryan · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you very much for your kind words Ryan. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

My partner and I have just bought our first house together and have had to wait a very long 6 months for probate to go through. Despite it being such a long process (likely due to covid), Caroline Smith kept us very well informed on the progress and answered any and all questions we had for her. Thank you Caroline for the fantastic service and for being so professional throughout. We've learnt a great deal and it really did put a smile on our face when you got just as excited as us when we got the green light!

Caitlin · 12 October 2021 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review Caitlin. We are pleased to hear that you have found your experience with our Hitchin office to be so positive. Please be assured that your comments will be passed on to Caroline and the Team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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